Hyatt Centric Zhongshan Park Shanghai

Hotels
Hyatt Centric
8.8 (40 reviews)
No.1555 Dingxi Road, Changning District , Shanghai , cn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cigarette smoke smell
Closed pool
Language barrier with receptionists

Categories

Cleanliness
7.78
The room had a smell of cigarette smoke, which affected the overall cleanliness experience.
Service
9.25
Hospitality from staff was very good, though some receptionists struggled with English.
Location
9.29
Great location with easy access to Zhongshan Park, the subway, shopping centers, and restaurants.
Room Quality
8.24
Rooms were decent, but the cigarette smoke issue impacted the experience.
Amenities
8.77
Facilities were good overall, but the pool was closed during the visit.
Value for Money
8.73
Standard value for a hotel of this caliber, though availability of toiletries could improve.
Food and Beverage
9.28
Breakfast was reported to be very good and enjoyable.
Overall Experience
9.05
Overall good experience with exceptional service despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:08

Property Description

Prime Location in the Heart of Shanghai
Ideally situated near popular business districts and metro stations for convenient travel throughout the city.

Elegant Rooms with Modern Amenities
262 rooms, including 11 suites, offering a blend of British elegance and Shanghai's charm, equipped with upscale accessories, high-speed Wi-Fi, and picturesque city or park views.

Diverse Dining Experience at Scenario 1555
Enjoy a unique bistro-style dining experience combining local Shanghai delicacies with international cuisines, complemented by a wide selection of drinks and live entertainment.

To experience luxury, convenience, and exquisite dining firsthand, book your stay at Hyatt Centric Zhongshan Park Shanghai now.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Guests are required to pay a security deposit upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Please kindly note that the hotel will require a mandatory pre-authorization by credit card or by cash deposit upon check-in. For more information about the amount requested, please contact the hotel directly.

For prepaid rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in, otherwise another means of payment may be requested.

All guests are required to show photo identification upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 322 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 40 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.73
Food and Beverage: 9.28
Overall Experience: 9.05
A
Annett extended_group de
9
2026-01-19 via Nuitee
F
Fumitake solo_traveller jp
8
2026-01-19 via Nuitee
K
Kim Lian extended_group sg
9
Hotel more than exceeded our expectations. Thank you to the team
Pros:

Excellent location, well maintained property and great service

Cons:

Nothing really

2025-12-07 via Nuitee
A
ANNIE extended_group ke
8
A great place with good staff and exceptional service. Highly recommended.
Pros:

A great place with good staff and exceptional service. Highly recommended.

Cons:

nothing

2025-11-27 via Nuitee
D
Dan solo_traveller gb
8
Cons:

Unfortunately the room did smell of cigarette smoke after the first night, not clear why. The hotel was fully booked so they couldn't move me so provided an air purifier which helped a little but not fully.

2025-11-17 via Nuitee
F
Frida
10
Pros:

The location is perfect for a stay in Shanghai. You are close to the subway and within walking distance from several shops, a mall and restaurants in the area.

2025-09-27 via Nuitee
C
Ching Yieng
10
Pros:

Very convenient and friendly staffs!

2025-09-27 via Nuitee
L
llukaso co
10
best housekeeper
Pros:

Stayed in room 2312 for 8-13 Sep. 2025.
The housekeeping lady was very friendly and helpful. Two thumbs up for her!!

Hyatt Centric hotel and Caption by Hyatt hotel stand next to each other. The sign of the Caption hotel catches your attention first and you may miss the sign of Hyatt Centric if you're a new comer as me and my taxi driver missed it. We passed the Hyatt Centric 5meters further and got lost & confused.
Google map sucks in China. :((

2025-09-14 via Nuitee
S
Shino family_with_children jp
8
2025-08-31 via Nuitee
S
SANGWOO solo_traveller kr
8
2025-08-26 via Nuitee
T
Thomas Nishantha couple nl
4
Don’t book this hotel for its pool, it will most likely be closed.
Pros:

Great location.

Cons:

Pool was closed.

2025-08-12 via Nuitee
J
Jun family_with_children jp
8
2025-08-08 via Nuitee
T
Tomas
10
Perfekt läge vid Zhongshan Park
Pros:

Perfekt läge vid Zhongshan Park o nära till tunnelbana o shoppingcenter o restauranger

2025-08-02 via Nuitee
S
Shoko solo_traveller jp
8
2025-07-31 via Nuitee
C
chung che friends
10
Pros:

Good

2025-07-23 via Nuitee
K
Kaori family_with_children jp
7
Facility and cleanliness were good, but receptionists need improvement.
Pros:

Location is good. You can see the Zhongshan Park from the room and there are near by shopping centre. It’s next to the station so easy to go everywhere.

Cons:

Some of the receptionists cannot speak English, and despite that they know you’re a non-Chinese speaker, they continue to speak to you in Chinese rather than asking an English speaking staff to help. Also they texted saying that they don’t provide tooth brushes on the day I arrived which wasn’t helpful at all (but they provided at the end when I asked and complained), and they didn’t give me receipt when I checked out until I asked to check the details in case they charge anything. This never happened to my stays in any other International hotels in other countries. Also I don’t understand why they don’t open the swimming pool when it’s almost 36 degrees. It sounds to me just an excuse that they don’t want to clean the pool.

2025-07-23 via Nuitee
D
Dr. Jens-Uwe couple de
8
2025-07-23 via Nuitee
X
Xiaolei family with young children gb
9
Superb
2025-07-22 via Nuitee
A
ANDY
10
Good hotel for staying in Shanghai.
Pros:

Even though check-in experience was slightly below expectation, , overall is good! Friendly staffs, easy to access everywhere location, dining options near it…..
recommended!!

2025-07-16 via Nuitee
A
AKINARI family
10
Pros:

Hospitality of the staffs were really good. Keep it up!

2025-07-14 via Nuitee