Comfort Hotel Yokohama Kannai

Hotels
•
Comfort
7.8 (2235 reviews)
Naka-ku Sumiyoshi-cho 3-33 , Yokohama , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Massage services
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Free breakfast
Cons:
Cleanliness issues
Breakfast overcrowding
Outdated rooms

Categories

Cleanliness
7.1
Some reviews mentioned the rooms were not very clean and had unpleasant odors.
Service
8.56
General consensus indicates that staff were kind and accommodating.
Location
8.6
The location was frequently praised for its accessibility to attractions and nearby amenities.
Room Quality
7.56
Rooms were described as somewhat outdated and small.
Amenities
7.89
Amenities were average, with the breakfast experience causing some dissatisfaction.
Value for Money
8.04
Value was generally deemed good, considering the location and services offered.
Food and Beverage
7.1
Breakfast service was criticized for being chaotic and overcrowded, despite good quality food.
Overall Experience
7.57
Mixed experiences with some positive aspects, but significant issues during breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:01

Property Description

Modern Rooms and Free WiFi
Comfort Hotel Yokohama Kannai, just a 3-minute walk from JR Kannai Station, offers modern rooms with free WiFi. The air-conditioned rooms feature an LCD TV, a small fridge, and an attached bathroom with toiletries.

Complimentary Services
Guests can enjoy complimentary coffee, free luggage storage, and a daily buffet with warm and cold dishes from 06:30 to 09:30. The hotel also provides laundry facilities, complimentary breakfast, and drinks vending machines for convenience.

Convenient Location
Located near Kanagawa Prefectural Museum and Yokohama Stadium, the hotel is a short walk from attractions. Guests can also easily access the Pacifico Yokohama Convention Centre, making it an ideal choice for both leisure and business travelers.

Book your stay at Comfort Hotel Yokohama Kannai for a comfortable and convenient experience.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Parking spaces are limited and cannot be reserved.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1600 per day.

Location

Guest Reviews

7.8
Based on 2235 reviews
Cleanliness: 7.1
Service: 8.56
Location: 8.6
Room Quality: 7.56
Amenities: 7.89
Value for Money: 8.04
Food and Beverage: 7.1
Overall Experience: 7.57
T
Takashi • solo_traveller • jp
7
2026-05-09 • via Nuitee
透 • family_with_children • jp
10
また来ます
Pros:

朝食がすごく美味しかった、寝具の寝心地がよかった、スタッフの対応がよかった

Cons:

強いて言えばプラスチックの収納箱でもいいので外履きの靴入れが欲しかったです。

2026-05-08 • via Nuitee
M
MAI • couple • jp
7
2026-05-07 • via Nuitee
J
jiang • solo_traveller • jp
9
2026-05-07 • via Nuitee
T
TOSAKA • solo_traveller • jp
6
2026-05-06 • via Nuitee
M
MOMONE • family_with_children • jp
8
2026-05-06 • via Nuitee
C
Chris Hirata • solo_traveller • br
8
Pros:

A localização, custo benefício e café da manhã valeram.

Cons:

No 9 andar onde fiquei , tinha algo que vibrava o tempo todo e a noite. Provavelmente a lavanderia deveria ser em cima, não consegui descansar. Os funcionários não são muito simpáticos, somente uma moça estrangeira nos atendeu com sorriso.

2026-05-06 • via Nuitee
T
Tadao • solo_traveller • jp
8
快適
Pros:

朝食が満足出来る美味しさでした。
ベッドが良くて快適に眠れました

Cons:

特に無し

2026-05-05 • via Nuitee
M
MIHO • solo_traveller • jp
6
2026-05-05 • via Nuitee
C
choya_shoji • couple • jp
6
2026-05-05 • via Nuitee
M
Mayumi • family_with_children • jp
10
2026-05-04 • via Nuitee
篠原 • solo_traveller • jp
4
Cons:

朝食待ち時間やスペースの改善を早急にするべきでは？

2026-05-04 • via Nuitee
R
ryoko • family_with_children • jp
5
2026-05-02 • via Nuitee
M
mitsui • couple • jp
6
2026-05-01 • via Nuitee
C
Chris Hirata • solo_traveller • br
9
Pros:

A localização excelente, com café da manhã excepcional.

2026-05-01 • via Nuitee
C
Chris Hirata • solo_traveller • br
9
Pros:

A localização, tem conveniência por perto, há poucos metros do cosmos Park, red bridge, café da manhã ocidental e oriental.

2026-05-01 • via Nuitee
F
flores chida • solo_traveller • jp
8
Pros:

Me gustó todo gracias

2026-05-01 • via Nuitee
Y
YOKO • solo_traveller • jp
5
Pros:

コーヒーなどが0時まで利用できた
荷物預かりがセルフでできた

Cons:

朝食サービスだったが、補充が遅かった

2026-05-01 • via Nuitee
H
Hersel • solo_traveller • us
8
2026-04-30 • via Nuitee
木村 • couple • jp
7
2026-04-29 • via Nuitee