Comfort Hotel Yokohama Kannai

Hotels
•
Comfort
7.8 (2163 reviews)
Naka-ku Sumiyoshi-cho 3-33 , Yokohama , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Free breakfast
Cons:
Cleanliness issues
Breakfast overcrowding
Outdated rooms

Categories

Cleanliness
7.1
Some reviews mentioned the rooms were not very clean and had unpleasant odors.
Service
8.56
General consensus indicates that staff were kind and accommodating.
Location
8.6
The location was frequently praised for its accessibility to attractions and nearby amenities.
Room Quality
7.56
Rooms were described as somewhat outdated and small.
Amenities
7.89
Amenities were average, with the breakfast experience causing some dissatisfaction.
Value for Money
8.04
Value was generally deemed good, considering the location and services offered.
Food and Beverage
7.1
Breakfast service was criticized for being chaotic and overcrowded, despite good quality food.
Overall Experience
7.57
Mixed experiences with some positive aspects, but significant issues during breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:01

Property Description

Modern Rooms and Free WiFi
Comfort Hotel Yokohama Kannai, just a 3-minute walk from JR Kannai Station, offers modern rooms with free WiFi. The air-conditioned rooms feature an LCD TV, a small fridge, and an attached bathroom with toiletries.

Complimentary Services
Guests can enjoy complimentary coffee, free luggage storage, and a daily buffet with warm and cold dishes from 06:30 to 09:30. The hotel also provides laundry facilities, complimentary breakfast, and drinks vending machines for convenience.

Convenient Location
Located near Kanagawa Prefectural Museum and Yokohama Stadium, the hotel is a short walk from attractions. Guests can also easily access the Pacifico Yokohama Convention Centre, making it an ideal choice for both leisure and business travelers.

Book your stay at Comfort Hotel Yokohama Kannai for a comfortable and convenient experience.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Parking spaces are limited and cannot be reserved.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1600 per day.

Location

Guest Reviews

7.8
Based on 2163 reviews
Cleanliness: 7.1
Service: 8.56
Location: 8.6
Room Quality: 7.56
Amenities: 7.89
Value for Money: 8.04
Food and Beverage: 7.1
Overall Experience: 7.57
J
jupei • solo_traveller • jp
8
Pros:

ベットが良かった

2026-02-13 • via Nuitee
S
Shunichi • solo_traveller • jp
4
我慢できる程度
Pros:

場所

Cons:

全体に窮屈

2026-02-11 • via Nuitee
A
Akira • couple • jp
8
Pros:

駅から近くにある。

2026-02-11 • via Nuitee
T
Takemi • family_with_children • jp
8
Pros:

駅から近い

Cons:

朝食が混む

2026-02-09 • via Nuitee
光輝 • solo_traveller • jp
5
2026-01-30 • via Nuitee
S
Sherry • couple • ph
6
Clean, decent, and i love the free drinks counter.
Pros:

I like that it’s very close to prime destinations, like a 10-15 minute walk around anywhere

Cons:

The check in process since it’s automated, the main lobby can get cramped. But good thing people assist to make it faster.

2026-01-29 • via Nuitee
Y
Yoko • solo_traveller • jp
8
良かった
Pros:

ベッドが広く、朝食付きだから。

Cons:

フロントのスペースが狭く、朝食時はエレベーター待ちの人達で溢れてる。　アメニティグッズが少ない

2026-01-28 • via Nuitee
M
MAYUMI • couple • jp
8
KアリーナでLIVEがあったら又泊まります。
Pros:

朝食が美味しかった。
Webチェックインが楽で良かった。
部屋が広くてベッドが大きい。

Cons:

他が完璧なだけに気になったのがシャワーカーテンの幅が少し足りないので前か後ろがどうしても濡れてしまうのと黴が少々あった点。

2026-01-28 • via Nuitee
R
Reza • extended_group • se
7
2026-01-28 • via Nuitee
A
Asako • couple • jp
8
2026-01-26 • via Nuitee
D
dai • family_with_children • jp
8
2026-01-26 • via Nuitee
N
Narantuya • family_with_children • mn
7
Pros:

In the room too loud at the night, because there was a lot of noise coming from outside. Bathroom was cleaned not enough. specially bath and toilette.

2026-01-26 • via Nuitee
N
NAOMI • solo_traveller • jp
8
上記の様な事がなければまた機会があれば是非泊まりたいです。
Pros:

立地が良く綺麗でベットも大きい事

Cons:

窓の開閉の説明が記入されていましたが、閉まっているのに窓際から隙間風？の様な風がきて寒かったです。
エアコンの温度をあまり上げたくなかったので気になりました。

2026-01-25 • via Nuitee
Y
Yasuhiro • solo_traveller • jp
10
また、次回も使用したい
Pros:

朝食付きにしてはお手軽な料金

Cons:

無し

2026-01-21 • via Nuitee
E
eiko • solo_traveller • jp
5
まあまあかな?
Pros:

関内駅よりわかりやすかった。

Cons:

夜中外からの音が結構聞こえた。
部屋の温度が寒かった。

2026-01-20 • via Nuitee
T
TAKAKO • family_with_children • jp
10
また利用したいと思いました。
Pros:

朝食美味しかったです。　　お昼すぎにカフェも利用させていただきました。お部屋以外の場所でもゆったりと過ごせました。

Cons:

スタッフの皆様の対応が素晴らしかったので良くなかった点はありません。

2026-01-20 • via Nuitee
L
Linda • extended_group • au
10
Good location and good friendly and comfortable service
Pros:

Location to cruise terminal great, breakfast was good value and fair.

Cons:

All good

2026-01-20 • via Nuitee
T
TATSUYA • solo_traveller • jp
3
良いところがなかった
2026-01-19 • via Nuitee
M
mieko • family_with_children • jp
5
2026-01-19 • via Nuitee
S
Sayuri • family_with_children • jp
4
Cons:

クーラーから黒いすすがベッドの上に
落ちてきていた

2026-01-19 • via Nuitee