Comfort Hotel Yokohama Kannai

Hotels
•
Comfort
7.8 (2163 reviews)
Naka-ku Sumiyoshi-cho 3-33 , Yokohama , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Massage services
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Free breakfast
Cons:
Cleanliness issues
Breakfast overcrowding
Outdated rooms

Categories

Cleanliness
7.1
Some reviews mentioned the rooms were not very clean and had unpleasant odors.
Service
8.56
General consensus indicates that staff were kind and accommodating.
Location
8.6
The location was frequently praised for its accessibility to attractions and nearby amenities.
Room Quality
7.56
Rooms were described as somewhat outdated and small.
Amenities
7.89
Amenities were average, with the breakfast experience causing some dissatisfaction.
Value for Money
8.04
Value was generally deemed good, considering the location and services offered.
Food and Beverage
7.1
Breakfast service was criticized for being chaotic and overcrowded, despite good quality food.
Overall Experience
7.57
Mixed experiences with some positive aspects, but significant issues during breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:01

Property Description

Modern Rooms and Free WiFi
Comfort Hotel Yokohama Kannai, just a 3-minute walk from JR Kannai Station, offers modern rooms with free WiFi. The air-conditioned rooms feature an LCD TV, a small fridge, and an attached bathroom with toiletries.

Complimentary Services
Guests can enjoy complimentary coffee, free luggage storage, and a daily buffet with warm and cold dishes from 06:30 to 09:30. The hotel also provides laundry facilities, complimentary breakfast, and drinks vending machines for convenience.

Convenient Location
Located near Kanagawa Prefectural Museum and Yokohama Stadium, the hotel is a short walk from attractions. Guests can also easily access the Pacifico Yokohama Convention Centre, making it an ideal choice for both leisure and business travelers.

Book your stay at Comfort Hotel Yokohama Kannai for a comfortable and convenient experience.

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Parking spaces are limited and cannot be reserved.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1600 per day.

Location

Guest Reviews

7.8
Based on 2163 reviews
Cleanliness: 7.1
Service: 8.56
Location: 8.6
Room Quality: 7.56
Amenities: 7.89
Value for Money: 8.04
Food and Beverage: 7.1
Overall Experience: 7.57
S
Suwabe • couple • jp
10
よかった
Pros:

風呂の水圧が良かった
ご飯が美味しかった

Cons:

受付のスタッフの方が無愛想に教えてきた

2026-03-07 • via Nuitee
M
M • solo_traveller • jp
8
便利です
Pros:

仕事で終電を逃して遅い時間で急遽決めましたが、朝食付きで駅にも近くお得でした。

Cons:

女性にはアメニティが少し物足りなく感じましたが、都会なのでコンビニも近くにあるのでなんとかなるかとは思います。

2026-03-07 • via Nuitee
K
Kazuma • solo_traveller • jp
7
2026-03-06 • via Nuitee
M
MASAHARU • solo_traveller • jp
9
Pros:

清潔感がよく出ていた｡

2026-03-05 • via Nuitee
T
tsukagoshi • couple • jp
5
Pros:

関内や桜木町へのアクセス

Cons:

朝食があまり充実して無かった
ただ、無料だからそこはしょうがないと思う。

2026-03-05 • via Nuitee
N
Naoki • solo_traveller • jp
8
2026-03-04 • via Nuitee
S
Shota • solo_traveller • jp
4
コスパ重視
Pros:

コスパとロケーション。
中華街と、伊勢佐木町の商店街行くつもりだったのでどちらも徒歩圏内で良かったです！

コンビニも周りに4軒ぐらいあるし飲食店もあり良かったです！

Cons:

バスタオルが次亜塩素酸の匂いがキツく、
部屋に置いてると部屋中次亜塩素酸の匂いがするくらい臭かったです、

2026-03-02 • via Nuitee
K
KITOMI • family_with_children • jp
10
また利用したいと思いました
Pros:

タオルやシャワーカーテンが生乾きのような臭いもなく
部屋の空気が綺麗だと感じました。

2026-03-01 • via Nuitee
進藤 • family_with_children • jp
6
2026-02-26 • via Nuitee
P
Patryk • family_with_children • pl
10
Pros:

Wszystko.

2026-02-25 • via Nuitee
のぐち　まさよし • family_with_children • jp
6
2026-02-22 • via Nuitee
J
jupei • solo_traveller • jp
8
Pros:

ベットが良かった

2026-02-13 • via Nuitee
A
Akira • couple • jp
8
Pros:

駅から近くにある。

2026-02-11 • via Nuitee
S
Shunichi • solo_traveller • jp
4
我慢できる程度
Pros:

場所

Cons:

全体に窮屈

2026-02-11 • via Nuitee
T
Takemi • family_with_children • jp
8
Pros:

駅から近い

Cons:

朝食が混む

2026-02-09 • via Nuitee
光輝 • solo_traveller • jp
5
2026-01-30 • via Nuitee
S
Sherry • couple • ph
6
Clean, decent, and i love the free drinks counter.
Pros:

I like that it’s very close to prime destinations, like a 10-15 minute walk around anywhere

Cons:

The check in process since it’s automated, the main lobby can get cramped. But good thing people assist to make it faster.

2026-01-29 • via Nuitee
R
Reza • extended_group • se
7
2026-01-28 • via Nuitee
Y
Yoko • solo_traveller • jp
8
良かった
Pros:

ベッドが広く、朝食付きだから。

Cons:

フロントのスペースが狭く、朝食時はエレベーター待ちの人達で溢れてる。　アメニティグッズが少ない

2026-01-28 • via Nuitee
M
MAYUMI • couple • jp
8
KアリーナでLIVEがあったら又泊まります。
Pros:

朝食が美味しかった。
Webチェックインが楽で良かった。
部屋が広くてベッドが大きい。

Cons:

他が完璧なだけに気になったのがシャワーカーテンの幅が少し足りないので前か後ろがどうしても濡れてしまうのと黴が少々あった点。

2026-01-28 • via Nuitee