Gran Hotel Bali

Hotels
Grupo Bali Hotels
7.2 (112 reviews)
Luis Prendes, 4, Benidorm, Alicante, 3502 , Benidorm , ES

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Arcade/game room
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Cons:
Poor service experience
Noisy environment

Categories

Cleanliness
5.45
Significant complaints about noise and overall poor experience indicate below-average cleanliness.
Service
8.95
General positive impressions of service with some exceptions; mostly standard quality for this hotel tier.
Location
8.95
Mentioned as excellent in the positive review.
Room Quality
6.45
One positive mention of room size, but significant complaints about room changes and disturbances.
Amenities
6.95
Mixed sentiments; facilities like the pool are appreciated, but noise issues reported.
Value for Money
7.45
Generally reasonable pricing, though some items were considered a bit overpriced.
Food and Beverage
5.95
Breakfast selection and quality described as disappointing.
Overall Experience
7.45
Overall experience mixed due to significant negatives but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:42

Property Description

Experience unparalleled luxury at Gran Hotel Bali, where sea and serenity converge.

Indulgent Spa and Relaxation
Unwind in our full-service spa, offering soothing massages, rejuvenating body treatments, and refreshing facials to melt away your cares.

Exceptional Dining Options
Savor a culinary journey with two exceptional restaurants and two cozy coffee shops serving delightful dishes and beverages, including refreshing poolside drinks from our lively bar.

Outstanding Recreational Facilities
Enjoy endless fun with two outdoor swimming pools, a state-of-the-art health club, and an arcade/game room for all ages, ensuring a vibrant stay for every guest.

Whether you're visiting for a family getaway or a romantic escape, don’t miss the chance to create unforgettable memories. Book your stay at Gran Hotel Bali today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.2
Based on 112 reviews
Cleanliness: 5.45
Service: 8.95
Location: 8.95
Room Quality: 6.45
Amenities: 6.95
Value for Money: 7.45
Food and Beverage: 5.95
Overall Experience: 7.45
A
Adrian
10
The best hotel in benidorm
Pros:

It is the second time i come at Bali Hotel. My little daughter loves Bianca from the animation team. A lovely place and a a great spirit from all the people there. The old boss giving presents every night to the kids is such good feeling. He is old an i hope i will find him again when i visit Gran Bali the next years.

2025-10-08 via Nuitee
D
Dickon
4
Pros:

Spa was far too expensive, lifts almost never worked, too few out-of-hours check in staff in reception, poor food

2025-09-30 via Nuitee
A
Andrea
10
Bellissimo hotel
Pros:

Tutto perfetto , dallo staff al cibo alla piscina , posizione ottima . La stanza silenziosa e grande

2025-09-15 via Nuitee
S
Sevdan
10
Pros:

Fantastisk upplevelsez

2025-07-28 via Nuitee
M
Michelle
2
Horrible!
Pros:

Horrible séjour. Le personnel était tout simplement désagréable, aucun sens du service. Dès la première nuit, j’ai dû demander à changer de chambre car des individus s’introduisaient sur mon balcon. Impossible de communiquer correctement avec l’hôtel : personne ne parle français, et le personnel ne fait aucun effort.
Après plusieurs plaintes, on m’a enfin changé de chambre. Le petit déjeuner ? Immense en apparence, mais très peu de choix et un goût vraiment médiocre.
Les ascenseurs sont une catastrophe : interminables à monter ou descendre, et il y a énormément de bruit dans l’hôtel, jour et nuit.
Franchement, cet hôtel a complètement gâché mes vacances. Si vous tenez à passer un bon séjour, fuyez. C’est une vraie arnaque.

2025-07-22 via Nuitee
N
Nuriieva partner
10
Pros:

Det var okej

2025-07-14 via Nuitee
A
Andrea partner
10
Pros:

Hemos estado genial, en general muy muy bien. Un trato estupendo, alguna que otra cosa un poco subida de precio pero una relación calidad/precio razonable con el porte de este hotel. Sin duda 100% recomendable

2025-07-07 via Nuitee
D
dorina
10
Very satisfied
Pros:

We had a great time in Gran Hotel Bali for 5 days ,an unexpected experience.
Excellent quality of services.
I would like to return in the future.

2025-06-15 via Nuitee
K
Kate friends
10
Pros:

Excellent holiday rooms really clean the most beautiful view of sea and pools from our balcony ❤️ the staff from reception dining pool bars housekeepers so lovely and friendly will def go back loved it x restaurant food was excellent so much choice also love the room card payments . You put money on them so you don’t have to carry card or cash you can upgrade for meals on restaurant and drinks at bar for 10% off also ice cream bar great service

2025-06-13 via Nuitee
D
Danny
8
Pros:

Minder ons ding te groot wel goeie ervaring

2025-06-05 via Nuitee
M
Manuel Luis
8
Pros:

Esperaba algo mucho mejor para ser un hotel de cuatro estrellas,el desayuno muy biueno pero la comida y cena mediocre,no hay mucho donde elegir, la falta de personal en los servicios de comida y cena,lo que no entiendo es que tenga cucharillas de plástico, pará un hotel de esta categoría.
Respecto a las instalaciones están están un poco obdoletas ,las habitaciones.

2025-05-18 via Nuitee
A
AER***** friends
10
Pros:

Bien 👍

2025-05-15 via Nuitee
T
Thierry
6
Vue, magnifique, mais chambre très vieille
Pros:

Personnel, accueillant et très sympathique, et à l’écoute, les chambres sont très vieillotte, un gros rafraîchissement est nécessaire, les salles de bain également.
Sinon vu depuis la chambre magnifique sur la plage, nous étions au 41e étage.
Demi-pension pas assez de choix et qualité moyenne.

2025-03-27 via Nuitee
V
Verified traveler
10
Enjoyed my stay at Hotel Gran Bali
Pros:

I’ve enjoyed my holiday at Gran Bali hotel Benidorm. Cleanliness and comfort. Given a sea view as requested and the view and room were very pleasant Restaurant was clean and staff helpful if needed. Only issue was the long queues to buy a drink in the island bar. Especially in the late afternoon. Only 1 staff making coffees. Cocktails and other drinks taking time before you can be served. I can imagine this will be worse when hotel full. Staff were pleasant though. No signs to say where the spa is . Prices were on display which appeared expensive Entertainment was missing but out of season and we wanted a peaceful holiday. Public bus and taxi to the Old Town cheap. A few miles out or an hour walk. Beautiful and clean beaches and promenade Hot Food as other reviews tends not to be. But there is plenty of choice and plentiful. Especially breakfast was very good.

2025-02-12 via Nuitee
V
Verified traveler
6
Hyvä aamupala
Pros:

Hotelli sijaitsee kivalla rauhallisella alueella, mutta huoneeseen kaikui musiikki pitkin yötä ilmeisesti hotellin ravintolasta, mikä vaikeutti nukkumista. Huone oli hieman kulunut mutta siisti.

Plussaa monipuolisesta aamupalasta. Keittiöhenkilökunta oli ystävällistä ja sain kysymällä gluteenittomia tuotteita: lämmitettyä leipää ja erilaisia keksejä, gracias!

2025-01-28 via Nuitee
A
Antonio family_with_children
6
Pros:

Nos ha gustado pero necesita una renovación en las habitaciones. Las camas son MUY pequeñas, por no decir que de forma natural te asignan camas separadas aunque reserves con tu mujer.
Para la ducha un sobre con jabón, no hay jabón en la ducha de recarga.
El aislamiento entre habitaciones es mínimo, escuchábamos todas las conversaciones de la habitación de al lado.
La limpieza excelente y personal muy amable.

2025-01-23 via Nuitee
J
Jose Luis Martin de la partner
6
Pros:

Llegamos a las 7 de la mañana y quien estaba en recepción ni se levantó. Nos dijo que el cheking a las 9 y media. Llegamos y nos dicen que esperemos a las 10 y luego nos dijeron que a las 12. Buffet normal y los vasos para los zumos del desayuno protestó mucha gente por lo sucios que estaban. Las habitaciones podrían renovarlas

2025-01-06 via Nuitee
C
carmen family
6
Pros:

Es un alojamiento que sobre todo sorprende por las vistas panorámicas que ofrece. Le resta sin embargo la imagen anticuada de las habitaciones e instalaciones.

2024-12-27 via Nuitee
J
Josefa
8
Viaje en pareja
Pros:

El hotel bien,habitaciones necesitan reformas, esta noche hacia aire y la ventana no cerraba bien y hacia muchísimo ruido, la colcha cama rota, muebles muy rotos,comedor excelente comidas bufet gran variedad y muy bueno.

2024-11-21 via Nuitee
Z
Zofia partner
10
Pros:

Everything was Ok

2024-11-18 via Nuitee