Cielo del Mar

Excellent option a little far from the Party night, but I really like the hotel, so pace full

Hotel en transition entre deux propriétaire, changement de nom et il y a un manque d'entretien au niveau de la piscine et le spa n'est pas chauffé. Il y a une superbe vu du resto déjeuner. Malheureusement le resto-bar est ouvert seulement au déjeuner. Il serait profitable pour eux de l'exploiter d'avantage car la vue est magnifique et le coucher de soleil aurait été un plus de cette endroit.
Réceptionniste très gentille et nous a donné les informations nécessaires :)

Hotel is rustig gelegen. Prachtig uitzicht vanuit onz kamer over de zee. De opzet van de kamer was prachtig. De kamer leek op het eerste gezicht schoon. Dat viel helaas tegen. De ventilator was bijvoorbeeld erg vies. En er was nogal wat achterstallig onderhoud. Na dit opgemerkt te hebben, werd er wel actie ondernomen. De medewerkers hebben echter wat bijscholing nodig over hoe ze moeten schoonmaken. De ventilator werd schoongemaakt met een droge doek, die vervolgens werd uitgeklopt in de slaapkamer, waardoor de dotten stof op het beddengoed en onze persoonlijke spullen terecht kwam. Bbbbrrrrrrr. Het was wel positief dat er wel actie werd ondernomen. Het restaurant was gesloten en het ontbijt was niet inclusief voor gasten die via een boekingssite boeken. Het ontbijt was duur en erg eenzijdig. Daarom na de eerste morgen ontbeten bij de Bakery in het plaatsje vlakbij. Heerlijk ontbijt voor een betere prijs.

great two day stay. had a suite good for 4 people. very clean and comfortable. great area.

Hotel was in a nice location and very quiet, nicely maintained. Room could have been cleaner and the mattress was extremely firm, past point of comfort. Room was huge and staff were very accommodating.

Hotel Moana is tucked up in the canopy just outside the dusty town of Santa Theresa. Easy access to town but away from it all. The view from the restaurant is worth the price of admission, and the food and service there were excellent. The staff was accommodating and quick to respond. Decor is jungle chic, rooms are comfortable, spacious and clean. Outside shower was great for rinsing after a dusty morning run or swimming all day at nearby Playa Carmen. If you have trouble climbing stairs, this is not the place for you. Nothing is on the level! But for any who are game, you will be rewarded with shady canopy full of birds and spectacular view from the way high up open air restaurant.

The Moana is a beautiful hotel with amazing staff and views. We upgraded to a room with a view and it was worth every penny. The sunsets from our balcony were unreal. The room was very large and in good shape. The restaurant at the hotel is great with equally amazing views. We ate there quite a bit. A couple of draw backs is it's a bit of a hike into town if you don't have a car and the stairs up to the rooms and restaurant are a bit of a hike especially with bags.

Stayed at hotel moana for two nights and loved the room and location. Bruno the hotel host was amazing!! Super helpful and friendly would definitely go back! Also the horseback riding tour was the best here.

Check-in and check-out was experience was good. Average service level was ok. Included breakfast should include more options. Room is clean, AC is fine and Wifi works good

I was inadvertently put in a Standard Room (no tv, very average), but was then upgraded to the Honeymoon Suite at top oh hill (equisite). View and room was to die for. Adjoining hillside restaurant was beautiful with amazing views too. My chief complaint is it is far from town (long walk) and the Sandy beaches. I had a car so was able to drive up to banana beach and relax at some a very nice beach, albeit not of the same class as were I was staying.

A beautiful, isolated hotel- that is ideal for relaxing, however the lack of a good restaurant and simple touches, such as complementary water on your arrival, results in the typical overpriced hotel mini bar purchase or commuting to Santa Teresa to eat. Restaurants in Santa Teresa are fantastic and so I would simply stay there as we did earlier in the break rather stay at Moana. If only this could offer a decent food offerings with it's view it would be unrivalled.

Amazing on top of the jungle

The view was awesome. We could sit on the balcony and hear the sea. The restaurants close by were great. There were two showers for the room. One was inside and the other was OUTSIDE with a view of the sea! There was a small refrigerator in the room as well as a small bar with a bar sink. Beware that this hotel is built into a steep hillside. To paraphrase Bill and Ted's Excellent Adventure (movie) "There were many steps and columns. It was most tranquil"! I look forward to my next visit. This place is a gem!!!

The hotel was very nice, the receptionist was a very good guy; the problem was in the restaurant the cook refuse to change the dish even when they accept it was something we didn't order. They waitress told us to come earlier; it was a disaster the staff in the restaurant... Although the breakfast was included we didn't come back ... The only good thing about the restaurant was the view

Nice clean w balcony and fresh air

You don't expect to find this sort of luxury hotel in a relatively remote location. The staff was superbly nice to us and helped with a bunch of things (e.g. we told them that we'd need to checkout really early and they made sure that our breakfast was ready and boxed before we left). We didn't have a chance to dine in their famous restaurant with fantastic view, but will sure do the next time. It was a tad pricier than other hotels around but you'll understand why that is once you enter one of their rooms.

Hard to get too and not much around but very pleasant. Great staff. Great restaurant with awesome views. Dry season means really dry and really dusty in entire peninsula. Not right on ocean but has great views of ocean. Lots of volcanic rock close by

The hotel is situated very close to the beach and it is run by a wonderful staff. Their rooms are very nice and clean, they have great amenities like a pool and beds next to the pool. The restaurant is great for breakfast(it was still closed for dinner). We would definitely recommend to others.

Very nice staff, and a nice hotel in Mal Pais. The restaurant is definitely the highlight of the hotel...the food and service are excellent, and the views are spectacular!

We found Moana Lodge to be a perfect retreat for the last leg of our honeymoon. The owners and staff are lovely and we particualrly loved the sea view restaurant which had fantastic food and a great waiter. Beautiful place to watch a sunset. We stayed in a deluxe room which was a decorated lovely and had a four poster bed. The pool and pool area are really nice too. We didn't have a car but it is a lovely walk on the beach to the shops and restaurants nearby and transport can be organised if you go on a tour so we didn't find it a problem.