Hotel Contessa - Suites on the Riverwalk

Hotels
306 West Market Street , San Antonio , US

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Excellent food
Cons:
Cleanliness issues
Parking problems
Room maintenance concerns

Categories

Cleanliness
7.88
There were mentions of a smell of wetness and mold/mildew in one review, which negatively impacted sentiment about cleanliness.
Service
9.35
Staff was described as nice, friendly, and exceptional. Many guests praised the service, contributing positively to this category.
Location
9.39
Reviews frequently noted the hotel's great location, especially near the River Walk and attractions, indicating a strong positive sentiment.
Room Quality
8.34
Rooms were spacious and nice, but some reviews mentioned issues like a weak flushing toilet and difficulty with the AC.
Amenities
8.87
Guests appreciated amenities like the outdoor area and pool, though there were some remarks about lacking maintenance.
Value for Money
8.33
Some guests mentioned the parking situation as negative, impacting perceived value for money.
Food and Beverage
9.38
Food at the Ambler restaurant received specific praise for being amazing, indicating high satisfaction.
Overall Experience
8.85
The overall experience was generally positive despite some issues mentioned, resulting in an overall good perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:13

Property Description

Luxurious Accommodation
Hotel Contessa - Suites on the Riverwalk offers elegant rooms equipped with modern amenities like air conditioning, cable TV, and a hot tub. The private bathrooms feature plush bathrobes and comfortable bed linen for a relaxing stay.

Fantastic Facilities
Enjoy the outdoor swimming pool, fitness centre, and garden during your stay. Indulge in delicious meals at the on-site restaurant, or opt for room service for a cozy night in. The 24-hour front desk, free WiFi, and ATM add convenience to your visit.

Prime Location
Conveniently located near popular attractions like the Riverwalk and the Alamo, this 4-star hotel is the perfect choice for your San Antonio getaway. Explore the city with ease and return to the comfort of Hotel Contessa - Suites on the Riverwalk.

Book now for an unforgettable experience!

Important information:

When traveling with pets, please note that an extra charge of $125.00 nightly per pet applies. Dogs only are allowed, 40lbs and under.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Guest Reviews

Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 9.38
Overall Experience: 8.85
B
Bodo • couple • de
9
Grundsätzlich tolles Hotel - unser Aufenthalt hatte einige Pannen.
Pros:

Tolle Lage, sehr schönes und ansprechendes Hotel

Cons:

Auf vielen Etagen war die Eismaschine defekt. Auf Nachfrage an der Rezeption, auf welcher Etage eine funktionierende Eismaschine zu finden sei, wurde uns angeboten, Eis auf’s Zimmer bringen zu lassen. Leider ist nie welches gebracht worden.
Als wir nachts gegen Mitternacht ins Hotel zurück kamen, funktionierte unser Schloss an der Zimmertüre nicht. Wir mussten wieder runter zur Rezeption. Von der Rezeption wurde dann jemand von der Security und vom Management gerufen, um uns ins Zimmer zu lassen. Uns wurde versprochen, das Schloss so schnell wie möglich wieder zu reparieren und außerdem würde sich der Manager mit uns in Verbindung setzen. Unsere Unannehmlichkeiten sollten “ausgeglichen” werden.
Leider war auch das wohl nicht ernst gemeint.
Beim Check-out baten wir an der Rezeption um einen Kofferwagen. Uns wurde versichert, es würde uns umgehend Hilfe auf unser Zimmer geschickt. Auch diese kam nicht an. Wir mussten ein weiteres Mal nach einem Kofferwagen fragen, man hatte die falsche Zimmernummer notiert.

2026-09-19 • via Nuitee
F
Fabrice • couple • fr
7
Pros:

Location

Cons:

Waiting almost 20 minutes before to get warm water

2026-09-18 • via Nuitee
J
Jacqueline • couple • gb
10
Stylish, helpful staff and fab location.
Pros:

The hotel is stunning, very clean and smells wonderful.
It’s on the Riverwalk which is fabulous.

Cons:

There were no negatives for this hotel.

2026-09-17 • via Nuitee
U
Ulisesrs • family_with_children • mx
10
Excelente opción
Pros:

Excelente hotel, muy buen servicio y la ubicación es perfecta junto al rio

2026-09-16 • via Nuitee
J
Juan Antonio • family_with_children • us
10
It was amazing my son loved the view from the room
Pros:

Amazing view, clean room.

Cons:

Everything was amazing

2026-09-16 • via Nuitee
B
Bruce • solo_traveller • us
9
2026-09-15 • via Nuitee
M
Mohammed • solo_traveller • sa
10
Amazing
Pros:

Great location with great view

Cons:

Everything was great

2026-09-15 • via Nuitee
M
Marlene • couple • us
4
Very disappointed.
Pros:

The location is always great.

Cons:

There was mold in the bathroom. The ceiling above the shower had mold and around the tub. The rug throughout the room was sticky and felt damp. I reported this and all I got from the front desk was “I’m sorry.”

2026-09-14 • via Nuitee
M
Maria • couple • us
10
Had a fantastic time!! Will definitely return again!!
Pros:

It was very clean

2026-09-14 • via Nuitee
C
CESAR IVAN • couple • hn
10
2026-09-13 • via Nuitee
F
Favour • couple • us
8
Nice location.
Pros:

Location is beautiful, rooms are spacious.

Cons:

Bathrooms outdated.

2026-09-12 • via Nuitee
J
Jenny • couple • us
10
Pros:

I love the location, the rooms, food and bar area.

Cons:

They need free coffee out in the mornings or a coffee bar downstairs.

2026-09-11 • via Nuitee
R
Rafael • couple • us
10
Walking distance to all
Pros:

Very central

Cons:

Close to everything

2026-09-10 • via Nuitee
C
Christos • solo_traveller • cz
1
2026-09-10 • via Nuitee
J
JOSE • couple • us
10
Place was clean , room service food was delicious, and the place was very comfortable.
Pros:

Loved the location and the staff. Place was clean and the riverwalk view from our window was amazing.

Cons:

Nothing negative to say

2026-09-10 • via Nuitee
C
Christos • solo_traveller • cz
1
2026-09-10 • via Nuitee
M
Mariam • family_with_children • pk
10
Nice stay
Pros:

Location

Cons:

Carpet of living area was wet for some reason, toilet had some permanent scratches in it. Shouldve included some toiletries for guests like toothpaste brush ets

2026-09-09 • via Nuitee
O
Oscar • couple • us
10
2026-09-08 • via Nuitee
J
Jennifer • couple • us
10
I will definitely be back one of the nicest hotels I’ve ever stayed at I loved it
Pros:

Property was absolutely beautiful very clean and everyone’s so very nice

Cons:

I wish the breakfast was included

2026-09-08 • via Nuitee
K
Kimbra • couple • us
10
2026-09-07 • via Nuitee