Best Western Garden Inn

Hotels
•
Best Western
8.2 (548 reviews)
11939 I-H 35 North , San Antonio , us
+1 210-599-0999

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Clean rooms
Cons:
Noise from construction
Limited breakfast options
Some cleanliness issues

Categories

Cleanliness
7.78
Some reviews noted cleanliness issues regarding walls and general wear.
Service
9.25
Positive feedback about friendly and professional staff.
Location
8.29
Location is convenient, but road construction is a concern.
Room Quality
8.24
Rooms are generally comfortable but somewhat dated.
Amenities
7.77
Amenities were adequate but not exceptional, with breakfast noted as only okay.
Value for Money
8.73
Good pricing for the quality offered, though there are some drawbacks.
Food and Beverage
7.28
Breakfast options were limited and not highly rated by guests.
Overall Experience
8.25
Overall a satisfactory stay with some issues but a good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:22

Property Description

Outdoor Pool and Gym
Enjoy a refreshing dip in our outdoor pool or break a sweat at the on-site gym during your stay at Best Western Garden Inn. Stay active and rejuvenated throughout your visit.

Complimentary Amenities
Relax in our non-smoking rooms equipped with cable TV, free Wi-Fi, microwave, fridge, and coffee maker. Make free local calls and take advantage of ironing facilities for a comfortable stay.

Convenient Location
Located just a short drive from San Antonio International Airport and popular attractions like Morgan's Wonderland and the River Walk, Best Western San Antonio offers easy access to the best of the city.

Book your stay at Best Western Garden Inn now for a memorable experience in San Antonio!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The property has the ability to authorize credit cards immediately after reservation. The hotel will not guarantee reservations with an invalid card or funds.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 548 reviews
Cleanliness: 7.78
Service: 9.25
Location: 8.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 8.25
J
James • solo_traveller • us
10
Pros:

Nice rooms clean

Cons:

The freeway is being made upper level closes down at night not your companies fault

2026-07-25 • via Nuitee
N
Norma • couple • us
10
2026-07-22 • via Nuitee
C
Craton • solo_traveller • us
8
Pros:

The front desk staff was wonderful!

Cons:

Things were thrown away by housekeeping that shouldn't have been thrown away.

2026-07-19 • via Nuitee
A
Andres Hamurabi • extended_group • mx
9
2026-07-18 • via Nuitee
G
Guilliams • family_with_children • us
8
2026-07-15 • via Nuitee
G
Gregory • couple • us
8
Will be coming back to this location
Pros:

Nice setting very clean

Cons:

The construction

2026-07-13 • via Nuitee
H
hailie • couple • us
10
2026-07-11 • via Nuitee
M
Maria Sara • solo_traveller • us
10
Pros:

The room, service, and breakfast was awesome! Staff was very polite and helpful. The room was so comfortable. I had no trouble falling asleep.

Cons:

The construction was the only part that was terrible. The street closed and we struggled getting in and out of our hotel.

2026-07-10 • via Nuitee
S
Sherreth • solo_traveller • us
7
2026-07-09 • via Nuitee
L
Lucía • couple • us
8
Not sure I will stay again there.
Pros:

Location.

Cons:

They do not comply with best western standards for breakfast and only have it available for two hours.

2026-07-06 • via Nuitee
E
Emely • family_with_children • us
10
It was comfortable
Pros:

The pool

Cons:

Everything was great

2026-07-06 • via Nuitee
M
Martin • couple • us
8
Good value in a very clean and modern hotel on the I-35 access.
Pros:

Room was good size. Fixtures snd furniture modern. Canle tv selection was good. Good morning breakfasts.

Cons:

Access to the pool is awkward. Area is locked until cleaned. A bare, unused area opposite the office is unpaved for some reason; the parking spaces now are minimal and near the back of the property.

2026-07-05 • via Nuitee
A
ali • family_with_children • us
1
2026-07-05 • via Nuitee
R
Ricardo • couple • us
10
2026-07-01 • via Nuitee
O
Orlando • couple • us
9
2026-06-29 • via Nuitee
C
carol • solo_traveller • us
9
Pros:

Better than expected, parked in front of room. Clean, comfy, cold, everything is bigger in texas. Big tv a plus.

Cons:

We just had breakfast down the road, overall it was a 95 good value, efficient.

2026-06-29 • via Nuitee
A
Alfredo • solo_traveller • mx
10
2026-06-28 • via Nuitee
P
Phillip • solo_traveller • us
9
2026-06-24 • via Nuitee
D
Daniel • solo_traveller • us
8
2026-06-21 • via Nuitee
Y
Yi bing • family_with_children • us
10
2026-06-20 • via Nuitee