Hotel Acores Lisboa

Hotels
•
Bensaude Hotels Collection
8.6 (2012 reviews)
Av. Columbano Bordalo Pinheiro 3 , Lisbon , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
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Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Delicious breakfast
Cons:
Needs deeper room cleaning
Issues with room amenities
Limited breakfast options
TV and lighting issues

Categories

Cleanliness
8.18
Several reviews noted cleanliness positively, but concerns about deeper cleaning and room maintenance were mentioned.
Service
9.15
Numerous guests praised the friendliness and helpfulness of staff, especially during breakfast service.
Location
9.19
Many reviews highlighted the hotel's excellent location near public transport and city attractions.
Room Quality
8.14
Room quality mentioned as spacious and comfortable but had issues like insufficient lighting in some reports.
Amenities
8.17
Basic amenities mentioned but some guests expressed a desire for more, like a kettle in the room.
Value for Money
8.63
Most guests felt the experience was worth the price with some minor exceptions regarding breakfast pricing.
Food and Beverage
8.68
Breakfast was positively reviewed, though a few guests found it a bit pricey.
Overall Experience
8.65
General satisfaction with stays and positive comments on overall services provided.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:12

Property Description

Luxurious Accommodation
Experience the contemporary style and comfort of our air-conditioned rooms at Hotel Açores Lisboa. Enjoy amenities like a minibar, cable TV, and a safety deposit box, with free WiFi throughout the hotel.

Exquisite Dining Experience
Indulge in a culinary journey at our Modern Atlântida Restaurant, offering a variety of international and regional Portuguese dishes. Relax at the bar with a selection of beverages in a cozy atmosphere.

Prime Location and Attractions
Conveniently located near Praça de Espanha Metro Station, our hotel provides quick access to Lisbon city centre. Explore nearby attractions like Lisbon’s New University, Calouste Gulbenkian Museum, and El Corte Inglés Mall.

Book your stay at Hotel Açores Lisboa for a memorable experience in Lisbon!

Important information:

Please note that the parking is assigned upon availability on arrival. Reservation is not possible.

Please note teh parking lot entrance is located at Rua Eduardo Malta.

Please note that not all rooms can accommodate an extra bed. For further information, please check each room description.

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    People 13 years old and over stay for € 40 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2012 reviews
Cleanliness: 8.18
Service: 9.15
Location: 9.19
Room Quality: 8.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.65
X
Xavier • couple • pt
8
Cons:

Tem que ter uma garrafa de agua de cortesia

2026-07-17 • via Nuitee
E
Emil • solo_traveller • mk
9
2026-07-17 • via Nuitee
G
Gilles • extended_group • fr
8
Cons:

La proximité de l’aéroport avec les survols bruyants de l’hôtel

2026-07-17 • via Nuitee
C
Cristina • couple • pt
5
Bom para descansar
Pros:

Conforto, pequeno almoço e staff

Cons:

Os quartos do hotel precisam uma renovação, fazem contraste com a parte exterior e comum do hotel, o que desanimou. As alcatifas não são muito convidativas, pelo fator higiene. Pedimos cama de casal, mas não nos foi atribuído alegando estarem cheios. O autoclismo da sanita não estava a funcionar bem. Após uma descarga, a água permanecia a correr. Nos quartos não têm sequer uma água de cortesia. Água do chuveiro com pouca potência e o resguardo não protegia da água escorrer para o chão da WC, criando uma poça de água. A TV não funcionava ou pelo menos não a conseguimos ligar. Até o parque de estacionamento é pago (10€).

2026-07-17 • via Nuitee
F
Francisco Javier • solo_traveller • es
6
Pros:

El hotel estaba muy limpio y era cómodo un poco lejos del centro

Cons:

Del hotel me gustó todo ,lo único que tuvimos un percance me robaron la cartera y me hubiera gustado que me hubieran aconsejado que donde allá multitud bolsos por delante ,eso lo digo para el que valla a ir hay mucho carterista sobre todo en el centro

2026-07-16 • via Nuitee
F
Filipe • couple • pt
7
2026-07-15 • via Nuitee
A
Areesh • couple • us
4
Pros:

The overall cleanliness was good and the location is also good given that the local transportation is literally 2-3 minutes of walk. The University of Nova is also closeby

Cons:

The wifi was extremely bad and the staff was not helpful at all. Given that it is a four star hotel, the staff did not know english and were not helpful in even trying to understand the problem. There was no microwave service upon request as well from the restaurant.

2026-07-15 • via Nuitee
S
Sha • couple • nl
8
2026-07-14 • via Nuitee
R
Robson • couple • pt
10
2026-07-14 • via Nuitee
M
Mariana • couple • pt
10
Pros:

A localização é excelente, ao lado de uma estação de metro e perto de paragens de autocarro. Funcionários prestativos e simpáticos. O quarto tem um tamanho ótimo com uma excelente vista e muito confortável. O isolamento acústico é excelente, mesmo sendo próximo a estação de metro e com constante voos passando, o som é muito baixinho e não incomoda nada, as vezes nem se percebe.

2026-07-14 • via Nuitee
R
ricardo • solo_traveller • pt
10
Pros:

De tudo

Cons:

Nada tudo ótimo

2026-07-14 • via Nuitee
P
Paulo • couple • pt
9
2026-07-14 • via Nuitee
D
David • family_with_children • pt
9
2026-07-14 • via Nuitee
R
RicReis • solo_traveller • pt
10
Pros:

De tudo

Cons:

Nada a apontar.

2026-07-13 • via Nuitee
R
riccmar • couple • it
8
Pros:

Gentilezza del personale. Posizione strategica a 100 m della fermata della metro.

Cons:

WiFi. Segnale TV

2026-07-13 • via Nuitee
Y
yuval fish • solo_traveller • il
10
Pros:

Everything

Cons:

I didn't find any.

2026-07-13 • via Nuitee
D
Dina • extended_group • pt
9
Gostei muito, mas o preço é elevado.
Pros:

Gostei muito do pequeno-almoço com produtos açoreanos. O sossego no meio de Lisboa.

Cons:

O preço podia ser mais baixo. Se não tivesse partilhado quarto com uma colega, não teria escolhido este hotel porque o preço é elevado.

2026-07-13 • via Nuitee
S
Sergio • couple • pt
8
2026-07-13 • via Nuitee
T
Tiago • extended_group • pt
8
2026-07-12 • via Nuitee
F
Francisco • solo_traveller • pt
7
2026-07-12 • via Nuitee