Residence Inn Hartford Rocky Hill

Hotels
•
Residence Inn
9 (216 reviews)
680 Cromwell Avenue , Rocky Hill , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Decent amenities
Cons:
Poor cleanliness
Inconsistent room quality
Food quality issues

Categories

Cleanliness
7.8
Numerous comments indicated the room and common areas were not adequately cleaned.
Service
10
Staff were friendly and accommodating based on several reviews.
Location
10
The hotel is well-placed with good access to restaurants.
Room Quality
7.8
There were complaints about the condition of the room, including noise and maintenance issues.
Amenities
9.8
Amenities like the pool were mentioned positively; however, cleanliness was a concern.
Value for Money
9.8
While some valued the location, the overall experience did not meet expectations for price.
Food and Beverage
6.8
Criticism was directed at the food quality, especially breakfast.
Overall Experience
10
Positive sentiments were expressed overall despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:06

Property Description

Convenient Location
Located just a 13-minute drive from downtown Hartford Convention Center, Residence Inn Hartford Rocky Hill offers easy access to city attractions and events.

Comfortable Suites
The air-conditioned suites feature spacious living areas, kitchen with a dishwasher, and premium movie channels on cable TV, providing a comfortable and convenient stay for guests.

Amenities Galore
From the indoor pool and whirlpool to the hot American breakfast buffet and 24-hour access to The Market for snacks, the hotel offers a range of amenities to ensure a pleasant stay.

Ready to experience comfort and convenience at Residence Inn Hartford Rocky Hill? Book your stay now for an unforgettable hotel experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 216 reviews
Cleanliness: 7.8
Service: 10
Location: 10
Room Quality: 7.8
Amenities: 9.8
Value for Money: 9.8
Food and Beverage: 6.8
Overall Experience: 10
T
Thompson • couple • us
3
2026-02-09 • via Nuitee
M
Marilyn • extended_group • us
10
Everything is good except the carpet
Pros:

Everything for the most part but the carpet in the rooms need to be shampooed

Cons:

The carpet

2026-01-31 • via Nuitee
E
EKira • couple • us
10
my stay was good
Pros:

Property was nice

Cons:

I had to pick up the drain seal from the shower and unclog it. The shower water was not going down so I lifted up the drain seal and there was hair on top of the drain causing the water to not drain down.

2026-01-07 • via Nuitee
S
Sinue • family_with_children • us
9
2025-12-23 • via Nuitee
T
Tricia • couple • us
7
Clean dog friendly hotel was comfortable
Pros:

Location, decent breakfast, dog friendly

Cons:

Our room needed some repairs in the bathroom.

2025-12-21 • via Nuitee
M
Marilyn • family_with_children • us
8
Overall everything was great
Pros:

Everyone was friendly loved that breakfast was included and loved that the pool closed late

Cons:

The carpet definitely needs to be shampooed there was a smell coming from it

2025-12-08 • via Nuitee
D
Diraffaele • family_with_children • us
10
2025-12-03 • via Nuitee
L
Leah • couple • us
10
2025-11-22 • via Nuitee
P
Paola • couple • us
5
Disappointed with the cleanliness of the room
Cons:

the room we had wasn’t clean enough, including the bathroom, kitchen, and common areas.

2025-11-08 • via Nuitee
T
Thomas • family_with_children • us
9
2025-10-20 • via Nuitee
R
ROBERT
6
Pros:

Breakfast was terrible. Ran out of spoons. Dirty dishes on many empty tables. Ran out of coffee temporarily. No bread for toast. Oatmeal was good. No towel racks for bathroom vanities.

2025-10-12 • via Nuitee
D
Donna
10
Perfectly comfortable.
Pros:

Comfortable stay for one night.

2025-10-05 • via Nuitee
S
Samuel
8
Pros:

Like it

2025-09-28 • via Nuitee
K
Kate
2
Terrible Terrible Hotel.
Pros:

The room was incredibly noisy. The bed could have just been placed in the parking lot. Loud trucks blasted by all night. My room was cleaned only when I asked for it. Breakfast service was put away by 9 a.m. They would not give me an accounting when I checked out, saying it was because I used a "third party". Wow. That has never happened before. I travel a lot and this was among--might actually be the worst- hotel I stayed in.

2025-09-18 • via Nuitee
E
Eric
4
Pros:

Man selling and smoking weed outside in parking lot. Could smell it iny room. Was there 4 days and they never cleaned my room while I was there and carpet was never vacced prior to my arrival. Would not recommend.

2025-09-16 • via Nuitee
F
Francisco
10
Pros:

Nice place, felt safe

2025-09-14 • via Nuitee
C
COREY
6
Pros:

Ok

2025-09-06 • via Nuitee
C
Cristina • family_with_children
10
Pros:

They were really nice and accommodating

2025-08-29 • via Nuitee
M
Massiel • couple • us
10
2025-08-28 • via Nuitee
G
Gary
10
Good stay
Pros:

People were friendly. Breakfast was good. Pool was clean. Lots of good restaurants in the area.

2025-08-22 • via Nuitee