Kobe Plaza Hotel West

Hotels
9.4 (450 reviews)
Chuo-ku Motomachidori 3-4-7 , Kobe , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location near shops and transport
Friendly and helpful staff
Cons:
Rooms are small
Cleanliness issues reported

Categories

Cleanliness
8.8
A few mentions of mold smell and cleanliness issues impacted the overall sentiment.
Service
10
Many reviews highlight friendly and helpful staff, positively impacting the experience.
Location
10
Conveniently located near stores and transport, frequently praised in the reviews.
Room Quality
8.77
Several comments on small room sizes indicated less satisfaction.
Amenities
9.81
Positive remarks about lounge and coffee amenities contribute to a favorable impression.
Value for Money
8.76
Concerns about room pricing and size relative to the experience noted in reviews.
Food and Beverage
9.29
Breakfast offerings were generally appreciated, with room for improvement noted.
Overall Experience
9.75
Overall positive sentiment from guests indicates satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:02

Property Description

Convenient Location
Kobe Plaza Hotel West is strategically located just 500 meters from the city center, making it easy to explore the vibrant surroundings and attractions. Situated near key landmarks like Noevir Stadium Kobe and Tanjo Shrine, guests can immerse themselves in the rich culture and beauty of Kobe.

Modern Amenities
Experience comfort and convenience with our well-equipped rooms featuring air conditioning, flat-screen TVs, and free WiFi. The hotel offers a 24-hour front desk, restaurant, and luggage storage for a hassle-free stay. Enjoy complimentary toiletries, cozy bed linens, and towels during your visit.

Nearby Attractions
Discover popular sites such as Emba Museum of Chinese Modern Art and Mount Maya located just a short distance away. With Kobe Airport in proximity, traveling to and from the hotel is a breeze. Book your stay at Kobe Plaza Hotel West for a memorable and enjoyable experience.

Important information:

Please note that buffet will not be served until further notice. The property will serve set meal type alternatively.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 450 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 8.77
Amenities: 9.81
Value for Money: 8.76
Food and Beverage: 9.29
Overall Experience: 9.75
晴美 • solo_traveller • jp
8
Pros:

アーケードの中にあって立地はとても良かったですしお部屋も綺麗で快適でした。

Cons:

部屋が狭いので大きいスーツケースは置き場所に困るのかと思いました。

2026-07-16 • via Nuitee
M
MIYUKI • solo_traveller • jp
2
残念
Pros:

アクセスの良さ

Cons:

滞在中ずっとユニットバス空間全体が洗濯物の生乾き臭のような不快な匂いで眠ることも出来ませんでした

2026-07-15 • via Nuitee
M
MAKO • solo_traveller • jp
10
2026-07-15 • via Nuitee
C
Chizuru • solo_traveller • jp
8
Pros:

元町商店街にあり、観光するのに便利
とてもキレイ

2026-07-13 • via Nuitee
J
Jinwook • solo_traveller • kr
9
2026-07-13 • via Nuitee
V
Veronika • solo_traveller • cz
10
Pros:

Pěkná lokalita poblíž nádraží, ubytování bylo klidné a čisté, pokoj pěkný. Po celý den byla k dispozici káva a čaj.

2026-07-11 • via Nuitee
C
Christof • solo_traveller • at
8
Pros:

Wir hatten leider für 5. statt 6.7. gebucht, weil wir uns beim Datum geirrt hatten. So sind wir erst heute eingecheckt, bei sehr hilfreichem Personal in der Rezeption. Kann uns booking mit einer Teilkulanz begegnen?

2026-07-07 • via Nuitee
あかね • solo_traveller • jp
9
利便性がよく、質のよいリーズナブル感あり
Pros:

アーケード商店街の中で、中華街にも近く、便利な所にリーズナブルに泊まりたいという希望通り。設備も新しい感じでキレイでした。

2026-07-07 • via Nuitee
C
changkyung • solo_traveller • kr
9
2026-07-05 • via Nuitee
T
TAKAKO • couple • jp
10
2026-07-04 • via Nuitee
항림 • solo_traveller • kr
10
Pros:

위치, 청결, 친절

Cons:

없음

2026-07-03 • via Nuitee
A
Anni • solo_traveller • tw
8
前台人員都親切有禮，請前台叫去機場的計程車，餐廳請前台幫忙取消，前台都能給予我們幫助，太感謝了 還時常遇到會說中文的人員，太親切！ 地點在元町商店街中間的地方，去哪一邊都方便，離最近的車站走路也不到五分鐘 隔壁一間咖啡廳，接著就是藥妝店，斜
Pros:

住雙床房，二樓有微波爐飲水機超棒，飯店位置很方便，前台人員親切有禮

Cons:

無

2026-06-26 • via Nuitee
ろろ • solo_traveller • jp
10
2026-06-21 • via Nuitee
M
MIYU • couple • jp
10
2026-06-21 • via Nuitee
T
Taylor • couple • au
9
2026-06-21 • via Nuitee
田端 • solo_traveller • jp
7
2026-06-19 • via Nuitee
A
Asuka • solo_traveller • jp
8
Amazing location with good value
Pros:

Amazing location, good value, clean room

Cons:

Breakfast was under my expectations with canned fruit etc but with the price, I can't complain 😊

2026-06-18 • via Nuitee
M
Mary • solo_traveller • us
8
Pros:

The location was great.
The Green bus was just around the corner, which loops through the sights of the town.

2026-06-18 • via Nuitee
T
Takumi • solo_traveller • jp
8
良かったです。
Pros:

清潔でした。

2026-06-16 • via Nuitee
A
Ale Vdk • solo_traveller • mx
10
Pros:

Great location, right on a street full of shops, close to the bay and the subway station. Coffee, tea, hot chocolate, and water are available in the afternoons and evenings. The staff was very friendly.

2026-06-15 • via Nuitee