Kobe Plaza Hotel West

Hotels
9.4 (338 reviews)
Chuo-ku Motomachidori 3-4-7 , Kobe , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Fire extinguishers
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Great location near shops and transport
Friendly and helpful staff
Cons:
Rooms are small
Cleanliness issues reported

Categories

Cleanliness
8.8
A few mentions of mold smell and cleanliness issues impacted the overall sentiment.
Service
10
Many reviews highlight friendly and helpful staff, positively impacting the experience.
Location
10
Conveniently located near stores and transport, frequently praised in the reviews.
Room Quality
8.77
Several comments on small room sizes indicated less satisfaction.
Amenities
9.81
Positive remarks about lounge and coffee amenities contribute to a favorable impression.
Value for Money
8.76
Concerns about room pricing and size relative to the experience noted in reviews.
Food and Beverage
9.29
Breakfast offerings were generally appreciated, with room for improvement noted.
Overall Experience
9.75
Overall positive sentiment from guests indicates satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:02

Property Description

Convenient Location
Kobe Plaza Hotel West is strategically located just 500 meters from the city center, making it easy to explore the vibrant surroundings and attractions. Situated near key landmarks like Noevir Stadium Kobe and Tanjo Shrine, guests can immerse themselves in the rich culture and beauty of Kobe.

Modern Amenities
Experience comfort and convenience with our well-equipped rooms featuring air conditioning, flat-screen TVs, and free WiFi. The hotel offers a 24-hour front desk, restaurant, and luggage storage for a hassle-free stay. Enjoy complimentary toiletries, cozy bed linens, and towels during your visit.

Nearby Attractions
Discover popular sites such as Emba Museum of Chinese Modern Art and Mount Maya located just a short distance away. With Kobe Airport in proximity, traveling to and from the hotel is a breeze. Book your stay at Kobe Plaza Hotel West for a memorable and enjoyable experience.

Important information:

Please note that buffet will not be served until further notice. The property will serve set meal type alternatively.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 338 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 8.77
Amenities: 9.81
Value for Money: 8.76
Food and Beverage: 9.29
Overall Experience: 9.75
K
Katrina • couple • au
8
Pros:

Location and breakfast was amazing !

Cons:

Rooms were ridiculously small

2026-02-12 • via Nuitee
T
toshimichi • family_with_children • jp
5
Pros:

フロントの方々が親切でした。
食べ物のお土産を忘れて……
食べ物は直ぐに処分されるので注意してください。

Cons:

隣の外国人がうるさすぎて……
朝3時まで騒がれて寝れず…
次の日の観光が散々だった…

2026-02-12 • via Nuitee
J
Jotaro • couple • jp
10
2026-02-09 • via Nuitee
らるら • family_with_children • jp
7
Pros:

駅が近いし、商店街でお店もたくさんあり、中華街も近くて良かったです。

2026-02-09 • via Nuitee
Y
YUKARI • couple • jp
8
2026-01-31 • via Nuitee
S
Sakaue • couple • jp
8
2026-01-28 • via Nuitee
A
alain • extended_group • fr
9
Parfait hormis le petit déjeuner
Pros:

L’emplacement proche gare et commerce
Inaccessible libre au réfectoire avec boisssons à volonté

Cons:

Le petit déjeuner 3 options plateau proposées pas de confiture ni riz et viennoiseries vraiment mauvaises(alors qu’on en trouve de très bonnes au Japon)
Seulement de l’omelette et pas de possibilité d’œufs coque
Seul le dernier jour nous avons eu un buffet très bien
Pourquoi ne pas le proposer tous les jours

2026-01-28 • via Nuitee
S
Shigemitsu • solo_traveller • jp
9
充分満足
Pros:

ロケーションが最高。
設備が整っていて清潔。
宿泊費が割安になっていた。

Cons:

部屋が狭い。

2026-01-22 • via Nuitee
S
Shuhan • solo_traveller • cn
7
这个地段性价比非常高，如果能改善一下枕头的话是下次来还一定会定这家店的程度
Pros:

淋浴喷头非常舒服，雾化状的，洗澡是一种享受，地理位置非常好，离地铁口很近，出门就是商业街旁边有便利店和神户牛肉

Cons:

房间确实偏小了，然后床偏硬，枕头偏低，当晚我没有休息好

2026-01-20 • via Nuitee
C
CHIKAKO • solo_traveller • jp
9
もう一度ゆっくり泊まりたい
Pros:

繁華街に近い

Cons:

ない

2026-01-20 • via Nuitee
C
Chia-Ying • solo_traveller • tw
9
2026-01-20 • via Nuitee
S
Susan • solo_traveller • au
7
2026-01-19 • via Nuitee
N
Nayeshe • couple • mx
9
Excelente, comodo y buena ubicación
Pros:

La ubicación, el lugar muy bonito y las habitaciones cómodas, excelente recomendación

Cons:

Todo bien en el hotel

2026-01-19 • via Nuitee
C
Carolina • extended_group • ch
8
A nice hotel for exploring Kobe and the surrounding area
Pros:

A great location to explore Kobe and the surrounding area. The hotel is walking distance from a subway station that connects to the main train stations. The staff is very helpful. The breakfast is done on order, we were able to choose from 3 options. For some days there was an exception with a buffet-style breakfast. The room was spacy enough for 2 people and we had a view towards the street.

Cons:

Everything was good.

2026-01-19 • via Nuitee
K
Kana • couple • jp
7
It’s convenient to enjoy the China town area but the room is not so clean and spacious.
Pros:

It’s nearby the station and located in the shopping area so it’s convenient to drop by some store and eating facility.
Also it’s super easy to get to the China town!

Cons:

I found out dusty in AC filter and somehow smelled inside room. Also there’s not enough space to put the luggage on the desk or sofa.

2026-01-19 • via Nuitee
H
HAITHAM • solo_traveller • jp
10
2026-01-19 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-01-18 • via Nuitee
P
panu • solo_traveller • us
10
As above
Pros:

Great location right on Motomachi shopping street .
Small room but has everything you need , clean comfortable bed and strong hot water .
Nice lounge .
Most importantly the staff are very kind and helpful .

Cons:

Nothing

2026-01-17 • via Nuitee
陳LI一CHUAN • solo_traveller • tw
5
Cons:

被安排在2樓餐廳的隔壁＇本以為餐廳只有早上客人用餐，自己又早起習慣應該可以吧，但是竟然從晚上10點過後陸續傳出餐廳有大聲的聊天吵雜聲一直忍到11點出去提醒他們＇一牆之隔完全沒有考慮到隔壁住宿的客人°提醒之後聲音是有比較小沒多久又陸續有吵雜聲還有東西重重丟在地上的聲音這樣子的吵雜聲一直持續到11:50才結束°隔日一大早不到六點又又被吵雜的聲音吵醒°這是近兩個月來在日本旅遊將近一個月的時間唯一令人不滿意住宿體驗°睡眠不足，隔天令人有點頭痛°如果沒有辦法控制餐廳的使用時間又怎麼能安排客人住在餐廳隔壁呢？

2026-01-17 • via Nuitee
김 • family_with_children • kr
10
2026-01-16 • via Nuitee