Kobe Plaza Hotel West

Hotels
9.4 (468 reviews)
Chuo-ku Motomachidori 3-4-7 , Kobe , JP
+81 78-391-2214

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location near shops and transport
Friendly and helpful staff
Cons:
Rooms are small
Cleanliness issues reported

Categories

Cleanliness
8.8
A few mentions of mold smell and cleanliness issues impacted the overall sentiment.
Service
10
Many reviews highlight friendly and helpful staff, positively impacting the experience.
Location
10
Conveniently located near stores and transport, frequently praised in the reviews.
Room Quality
8.77
Several comments on small room sizes indicated less satisfaction.
Amenities
9.81
Positive remarks about lounge and coffee amenities contribute to a favorable impression.
Value for Money
8.76
Concerns about room pricing and size relative to the experience noted in reviews.
Food and Beverage
9.29
Breakfast offerings were generally appreciated, with room for improvement noted.
Overall Experience
9.75
Overall positive sentiment from guests indicates satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:02

Property Description

Convenient Location
Kobe Plaza Hotel West is strategically located just 500 meters from the city center, making it easy to explore the vibrant surroundings and attractions. Situated near key landmarks like Noevir Stadium Kobe and Tanjo Shrine, guests can immerse themselves in the rich culture and beauty of Kobe.

Modern Amenities
Experience comfort and convenience with our well-equipped rooms featuring air conditioning, flat-screen TVs, and free WiFi. The hotel offers a 24-hour front desk, restaurant, and luggage storage for a hassle-free stay. Enjoy complimentary toiletries, cozy bed linens, and towels during your visit.

Nearby Attractions
Discover popular sites such as Emba Museum of Chinese Modern Art and Mount Maya located just a short distance away. With Kobe Airport in proximity, traveling to and from the hotel is a breeze. Book your stay at Kobe Plaza Hotel West for a memorable and enjoyable experience.

Important information:

Please note that buffet will not be served until further notice. The property will serve set meal type alternatively.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 468 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 8.77
Amenities: 9.81
Value for Money: 8.76
Food and Beverage: 9.29
Overall Experience: 9.75
R
Ryan • solo_traveller • us
10
Excellent location, nice staff, clean room.
Pros:

Staff were so kind and helpful. Room was clean and the bed was comfy.

2026-10-24 • via Nuitee
L
Liu • extended_group • tw
8
住7天，飯店櫃檯都很友善，位置離車站走路大概10分鐘內的位置'，很方便，出來就是商店街，除了衛浴跟房間偏小之外，沒什麼好挑剔的了，住的也很舒服
Pros:

住宿地點絕佳，出去就是元町商店街，飯店櫃台非常友善，遺失物很積極幫忙協尋

Cons:

浴室偏小，但很乾淨

2026-10-23 • via Nuitee
S
Sotiris • solo_traveller • cy
10
Pros:

I stay for a day but i like it.

Cons:

Location.

2026-10-23 • via Nuitee
Y
YangShun • couple • tw
9
Pros:

住宿地點非常好，就在商店街中，距離元町站、三宮商圈、神戶港塔、馬賽克廣場等等景點皆可步行抵達

2026-10-20 • via Nuitee
H
Hideyuki • family_with_children • jp
7
2026-10-19 • via Nuitee
D
Dimitrios • family_with_children • se
7
2026-10-19 • via Nuitee
由香 • couple • jp
5
あまり良くない
Pros:

親切ではない。外国人向き

Cons:

駐車場から遠い。
駐車場の相談しても不親切

2026-10-17 • via Nuitee
佐藤 • solo_traveller • jp
7
2026-10-14 • via Nuitee
K
KIM • extended_group • kr
9
고베에 온다면 두번 세번 숙박하세요 :)
Pros:

한국어가 가능한 직원이 있어서 좋았습니다. 다음에 고베에 또 방문한다면 다시 방문하겠습니다.감사합니다.

Cons:

방의 문제가있어 객실을 변경하게 되었습니다. 하지만 호텔직원의 빠른 처리와 서비스로 오히려 감사했습니다.

2026-10-13 • via Nuitee
藤田 • couple • jp
8
最高
Pros:

ロケーションが良く、室内も綺麗

Cons:

無料ドリンクコーナーにコーヒー系だけでなく、ジュースもあれば良かった。

2026-10-13 • via Nuitee
Z
Zuri • solo_traveller • jp
8
Good value
Pros:

Location was great.

2026-10-12 • via Nuitee
D
DAISUKE • couple • jp
9
2026-10-12 • via Nuitee
K
Kiyoe • solo_traveller • jp
10
2026-10-11 • via Nuitee
K
Karl • solo_traveller • fr
8
2026-10-11 • via Nuitee
M
MAKOTO • solo_traveller • jp
8
2026-10-10 • via Nuitee
P
Pandey • solo_traveller • in
10
Exceptional
Pros:

Everything is superbbb

Cons:

Nothing to specify as everything is nice.

2026-10-09 • via Nuitee
D
DAISUKE • couple • jp
10
2026-10-08 • via Nuitee
V
VICTOR • solo_traveller • jp
10
商店街アーケード内のホテル!
Pros:

清潔でした。

Cons:

ございません。

2026-10-08 • via Nuitee
T
Takako • solo_traveller • jp
9
快適、問題なし！
Pros:

スタッフの方の対応が良かったです。

2026-10-07 • via Nuitee
K
Kenji • solo_traveller • jp
5
2026-10-07 • via Nuitee