Kobe Plaza Hotel West

Hotels
9.4 (372 reviews)
Chuo-ku Motomachidori 3-4-7 , Kobe , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Fire extinguishers
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Great location near shops and transport
Friendly and helpful staff
Cons:
Rooms are small
Cleanliness issues reported

Categories

Cleanliness
8.8
A few mentions of mold smell and cleanliness issues impacted the overall sentiment.
Service
10
Many reviews highlight friendly and helpful staff, positively impacting the experience.
Location
10
Conveniently located near stores and transport, frequently praised in the reviews.
Room Quality
8.77
Several comments on small room sizes indicated less satisfaction.
Amenities
9.81
Positive remarks about lounge and coffee amenities contribute to a favorable impression.
Value for Money
8.76
Concerns about room pricing and size relative to the experience noted in reviews.
Food and Beverage
9.29
Breakfast offerings were generally appreciated, with room for improvement noted.
Overall Experience
9.75
Overall positive sentiment from guests indicates satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:02

Property Description

Convenient Location
Kobe Plaza Hotel West is strategically located just 500 meters from the city center, making it easy to explore the vibrant surroundings and attractions. Situated near key landmarks like Noevir Stadium Kobe and Tanjo Shrine, guests can immerse themselves in the rich culture and beauty of Kobe.

Modern Amenities
Experience comfort and convenience with our well-equipped rooms featuring air conditioning, flat-screen TVs, and free WiFi. The hotel offers a 24-hour front desk, restaurant, and luggage storage for a hassle-free stay. Enjoy complimentary toiletries, cozy bed linens, and towels during your visit.

Nearby Attractions
Discover popular sites such as Emba Museum of Chinese Modern Art and Mount Maya located just a short distance away. With Kobe Airport in proximity, traveling to and from the hotel is a breeze. Book your stay at Kobe Plaza Hotel West for a memorable and enjoyable experience.

Important information:

Please note that buffet will not be served until further notice. The property will serve set meal type alternatively.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 372 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 8.77
Amenities: 9.81
Value for Money: 8.76
Food and Beverage: 9.29
Overall Experience: 9.75
Y
Yi Chen • family_with_children • tw
10
會想再回住！
2026-04-11 • via Nuitee
L
Louis • solo_traveller • gb
8
Pros:

Good location, great staff and comfortable room

Cons:

My room shared a wall with the elevator so It was a bit disruptive in middle of night

2026-04-11 • via Nuitee
M
Maxime • family_with_children • fr
9
Pros:

Très bien, mais un peu petit pour les européens

Cons:

L'accueil très sympathique

2026-04-10 • via Nuitee
R
Ryota • solo_traveller • jp
8
非常に良い
Pros:

掃除が行き届いて快適だった。スタッフの対応も非常に良い。

Cons:

トイレットペーパーの予備を部屋に置いておいて欲しかった

2026-04-06 • via Nuitee
J
jeren • family_with_children • jp
7
2026-04-04 • via Nuitee
Y
Yukari • solo_traveller • jp
6
安くて良かったです。
Pros:

駅も近く、商店街の中にあるので雨もあたらずにホテルに行けたし、近くにコンビニもあったりしていたのにうるさくなく良かった。

Cons:

クーラーの空調が良くなかったので送風の強弱が出来なかった。
音もうるさかった。

2026-04-04 • via Nuitee
W
wellun • family_with_children • tw
10
Pros:

服務親切。二樓餐廳空間座位全天候開放使用。

2026-04-04 • via Nuitee
T
Tzu-ping • solo_traveller • tw
8
2026-04-02 • via Nuitee
宮崎 • family_with_children • jp
7
2026-04-01 • via Nuitee
H
hirata • family_with_children • jp
6
2026-04-01 • via Nuitee
國枝 • extended_group • jp
6
とても便利
Pros:

観光地へのアクセスがよく、飲食店も多い。
スタッフの方もとても親切でした。

Cons:

各フロアにウォーターサーバーが欲しかったです。

2026-03-30 • via Nuitee
K
Keiko • couple • jp
10
2026-03-30 • via Nuitee
D
DUY BAO KHOA • couple • vn
10
Tuyệt vời
Pros:

Sạch sẽ, nhân viên thân thiện, nhiệt tình.

Cons:

Phòng hơi nóng, nhưng bật điều hoà hoặc thông gió một lúc sẽ ổn. Tuy nhiên, giá 18,000 yên lại không phục vụ bữa sáng miễn phí cũng khá buồn.

2026-03-29 • via Nuitee
H
Hisanari • solo_traveller • cl
6
Pros:

ロケーション

Cons:

部屋が狭すぎる

2026-03-28 • via Nuitee
鈴木 • solo_traveller • jp
9
良かった
Pros:

綺麗でした

2026-03-27 • via Nuitee
H
Hayato • couple • jp
8
2026-03-27 • via Nuitee
Y
Yu • couple • jp
10
2026-03-27 • via Nuitee
K
Kayo • solo_traveller • jp
7
Pros:

コーヒーなどドリンクが自由に飲めるサービスはとても良かったです！

2026-03-26 • via Nuitee
堀野 • extended_group • jp
10
また、ここに泊まりたい
Pros:

宿泊するとフリードリンクがありました。
立地がよくて、不便な事がなにもなかった

Cons:

街中なので、駐車場に困りました

2026-03-24 • via Nuitee
E
Eunwoo • solo_traveller • de
10
2026-03-22 • via Nuitee