Kobe Plaza Hotel West

Hotels
9.4 (468 reviews)
Chuo-ku Motomachidori 3-4-7 , Kobe , jp
+81 78-391-2214

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location near shops and transport
Friendly and helpful staff
Cons:
Rooms are small
Cleanliness issues reported

Categories

Cleanliness
8.8
A few mentions of mold smell and cleanliness issues impacted the overall sentiment.
Service
10
Many reviews highlight friendly and helpful staff, positively impacting the experience.
Location
10
Conveniently located near stores and transport, frequently praised in the reviews.
Room Quality
8.77
Several comments on small room sizes indicated less satisfaction.
Amenities
9.81
Positive remarks about lounge and coffee amenities contribute to a favorable impression.
Value for Money
8.76
Concerns about room pricing and size relative to the experience noted in reviews.
Food and Beverage
9.29
Breakfast offerings were generally appreciated, with room for improvement noted.
Overall Experience
9.75
Overall positive sentiment from guests indicates satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:02

Property Description

Convenient Location
Kobe Plaza Hotel West is strategically located just 500 meters from the city center, making it easy to explore the vibrant surroundings and attractions. Situated near key landmarks like Noevir Stadium Kobe and Tanjo Shrine, guests can immerse themselves in the rich culture and beauty of Kobe.

Modern Amenities
Experience comfort and convenience with our well-equipped rooms featuring air conditioning, flat-screen TVs, and free WiFi. The hotel offers a 24-hour front desk, restaurant, and luggage storage for a hassle-free stay. Enjoy complimentary toiletries, cozy bed linens, and towels during your visit.

Nearby Attractions
Discover popular sites such as Emba Museum of Chinese Modern Art and Mount Maya located just a short distance away. With Kobe Airport in proximity, traveling to and from the hotel is a breeze. Book your stay at Kobe Plaza Hotel West for a memorable and enjoyable experience.

Important information:

Please note that buffet will not be served until further notice. The property will serve set meal type alternatively.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.4
Based on 468 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 8.77
Amenities: 9.81
Value for Money: 8.76
Food and Beverage: 9.29
Overall Experience: 9.75
K
Kazunari • solo_traveller • jp
5
Pros:

内装はシックな感じに仕上がってて良かった

Cons:

駐車場の高さ制限が低過ぎ

2026-08-28 • via Nuitee
英彦 • solo_traveller • jp
5
Pros:

スタッフの気配りが行き届いていた

2026-08-27 • via Nuitee
S
Sooryun • solo_traveller • jp
7
Pros:

スタッフ皆さん親切でした。

2026-08-26 • via Nuitee
M
masuda • solo_traveller • jp
4
最悪
Cons:

Parkingの案内が不親切。これでほぼ評価が悪くなりました。ただチェックインかけて金もらってるだけなら、ホテルなんかやめてもらいたい。資格が無いです。

2026-08-26 • via Nuitee
Y
Yarelis • family_with_children • ec
9
2026-08-24 • via Nuitee
T
TOSHIAKI • solo_traveller • us
10
2026-08-22 • via Nuitee
M
Mikako • solo_traveller • jp
7
2026-08-21 • via Nuitee
T
tetsuya • couple • jp
7
安いからしょうがないのかな？
Pros:

近くに中華街もあったりアーケードの中に食事する場所などがあり食事なんかは困る事なくて良いと思います。

Cons:

バスルームのバスの周りがカビだらけでビックリしました。見ればすぐにわかるレベルです。掃除してないんでしょうね。

2026-08-20 • via Nuitee
S
Shusaku • solo_traveller • jp
10
快適
Pros:

清潔でスタッフさんも丁寧

Cons:

ない

2026-08-19 • via Nuitee
M
Mia • couple • au
7
2026-08-18 • via Nuitee
M
Misaki • couple • jp
8
2026-08-17 • via Nuitee
M
miki • family_with_children • jp
3
駅近便利ホテル
Pros:

駅から近く便利。周りも充実している

Cons:

部屋のクーラのリモコン？本体が壊れていて何度もエアコンがとまった。
ホテルの窓やブラインドがホコリが溜まっていてきたない
部屋がホコリっぽい。
チェックインをした際、ホテルの係りの男性と一度も目が合わなかった。AIと話してるみたいだった。

2026-08-17 • via Nuitee
T
takahiro • solo_traveller • jp
2
2026-08-16 • via Nuitee
はYASUSHI • solo_traveller • jp
9
Pros:

清潔感バッチリ、ラウンジが自由に使用でき、コーヒーや炭酸水も自由という点がよかった。

Cons:

何もないです。

2026-08-16 • via Nuitee
ぱふ • solo_traveller • jp
8
2026-08-16 • via Nuitee
Y
YEN-HUA • solo_traveller • tw
7
2026-08-15 • via Nuitee
M
MIN CHIEH • couple • tw
9
2026-08-14 • via Nuitee
K
Kuniko • solo_traveller • jp
8
Pros:

いつでも無料でドリンクが飲める

2026-08-14 • via Nuitee
S
Satoshi • solo_traveller • jp
8
2026-08-08 • via Nuitee
ヒーロー • solo_traveller • jp
10
2026-08-08 • via Nuitee