Kobe Plaza Hotel West

Hotels
9.4 (345 reviews)
Chuo-ku Motomachidori 3-4-7 , Kobe , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Fire extinguishers
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Great location near shops and transport
Friendly and helpful staff
Cons:
Rooms are small
Cleanliness issues reported

Categories

Cleanliness
8.8
A few mentions of mold smell and cleanliness issues impacted the overall sentiment.
Service
10
Many reviews highlight friendly and helpful staff, positively impacting the experience.
Location
10
Conveniently located near stores and transport, frequently praised in the reviews.
Room Quality
8.77
Several comments on small room sizes indicated less satisfaction.
Amenities
9.81
Positive remarks about lounge and coffee amenities contribute to a favorable impression.
Value for Money
8.76
Concerns about room pricing and size relative to the experience noted in reviews.
Food and Beverage
9.29
Breakfast offerings were generally appreciated, with room for improvement noted.
Overall Experience
9.75
Overall positive sentiment from guests indicates satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:02

Property Description

Convenient Location
Kobe Plaza Hotel West is strategically located just 500 meters from the city center, making it easy to explore the vibrant surroundings and attractions. Situated near key landmarks like Noevir Stadium Kobe and Tanjo Shrine, guests can immerse themselves in the rich culture and beauty of Kobe.

Modern Amenities
Experience comfort and convenience with our well-equipped rooms featuring air conditioning, flat-screen TVs, and free WiFi. The hotel offers a 24-hour front desk, restaurant, and luggage storage for a hassle-free stay. Enjoy complimentary toiletries, cozy bed linens, and towels during your visit.

Nearby Attractions
Discover popular sites such as Emba Museum of Chinese Modern Art and Mount Maya located just a short distance away. With Kobe Airport in proximity, traveling to and from the hotel is a breeze. Book your stay at Kobe Plaza Hotel West for a memorable and enjoyable experience.

Important information:

Please note that buffet will not be served until further notice. The property will serve set meal type alternatively.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 345 reviews
Cleanliness: 8.8
Service: 10
Location: 10
Room Quality: 8.77
Amenities: 9.81
Value for Money: 8.76
Food and Beverage: 9.29
Overall Experience: 9.75
S
Sayaka • solo_traveller • jp
9
便利で清潔！
Pros:

商店街の中にあるので、便利。雨の日は特に便利だと思う。

Cons:

壁が薄く、となりの部屋の声が気になった。

2026-03-13 • via Nuitee
T
Tsutomu • solo_traveller • jp
9
2026-03-12 • via Nuitee
Y
YIXIN • solo_traveller • jp
9
2026-03-09 • via Nuitee
G
Glen • couple • au
10
Great location if you want to visit china town, located only 2-3 minute walk from china town, it was perfect
Pros:

Nice style room, couple of minute walk to china town

Cons:

The smoking room was very dirty and not looked after

2026-03-08 • via Nuitee
F
Fabien • couple • fr
10
2026-03-05 • via Nuitee
신효원 • solo_traveller • kr
9
Pros:

조식을 카레오므라이스로 먹었는데 맛있었습니다! 커피도 무료로 주시는것도 좋구요! 일찍 드신다면 빵이 들어간 메뉴도 좋을듯합니다,

Cons:

고베 산노미야에서 조금 걸어와야하긴 하지만 괜찮습니다. 구경하면서 오기 좋아요.
아무래도 일본 호텔 특성상 객실이 좁은 건 어쩔 수 없지만 깔끔해서 만족합니다.

2026-02-27 • via Nuitee
Y
yuji • extended_group • jp
10
完璧👌　仲間からもGOOD評価貰いました
Pros:

駅近　繁華街も近く　併設の喫茶店のモーニングも⭕️
またチェックアウト後も散策の為荷物の預かりしてもらえて身軽で行動出来ました。
神戸行く時はまたお願いすると思います。

2026-02-26 • via Nuitee
L
L.G. • solo_traveller • nl
10
Perfectly located...
Pros:

I highly recommend this hotel for its location right on the shopping street, which makes it ideal for exploring the city on foot. My single room was spacious and very well-maintained. The service was excellent, and the staff were consistently friendly and helpful. I will definitely choose to stay here again on my next visit

2026-02-26 • via Nuitee
りな • couple • jp
10
快適に過ごせました！
Pros:

お部屋も清潔感があって、立地も色々と動きやすくて良かったです！

Cons:

特にないです！

2026-02-24 • via Nuitee
T
tanimizu • solo_traveller • jp
8
まーまーふーふー
Pros:

綺麗

Cons:

ウオッシュレットが無い。
時計が無い。

2026-02-24 • via Nuitee
Y
yosef • solo_traveller • il
9
2026-02-24 • via Nuitee
Q
QIANZI • extended_group • tw
8
還行
Pros:

在商店街裡面

Cons:

房間偏小

2026-02-24 • via Nuitee
S
SASAKI • family_with_children • jp
8
2026-02-23 • via Nuitee
T
toshimichi • family_with_children • jp
5
Pros:

フロントの方々が親切でした。
食べ物のお土産を忘れて……
食べ物は直ぐに処分されるので注意してください。

Cons:

隣の外国人がうるさすぎて……
朝3時まで騒がれて寝れず…
次の日の観光が散々だった…

2026-02-12 • via Nuitee
K
Katrina • couple • au
8
Pros:

Location and breakfast was amazing !

Cons:

Rooms were ridiculously small

2026-02-12 • via Nuitee
J
Jotaro • couple • jp
10
2026-02-09 • via Nuitee
らるら • family_with_children • jp
7
Pros:

駅が近いし、商店街でお店もたくさんあり、中華街も近くて良かったです。

2026-02-09 • via Nuitee
Y
YUKARI • couple • jp
8
2026-01-31 • via Nuitee
S
Sakaue • couple • jp
8
2026-01-28 • via Nuitee
A
alain • extended_group • fr
9
Parfait hormis le petit déjeuner
Pros:

L’emplacement proche gare et commerce
Inaccessible libre au réfectoire avec boisssons à volonté

Cons:

Le petit déjeuner 3 options plateau proposées pas de confiture ni riz et viennoiseries vraiment mauvaises(alors qu’on en trouve de très bonnes au Japon)
Seulement de l’omelette et pas de possibilité d’œufs coque
Seul le dernier jour nous avons eu un buffet très bien
Pourquoi ne pas le proposer tous les jours

2026-01-28 • via Nuitee