Cheng Zhai

Hotels
9.5 (21 reviews)
No.52 Dajing Alley, Hefang Avenue , Hangzhou , cn

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Soundproof rooms
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfy bed for Tatami lovers
Cons:
Cigarette smell from the cafe
Lack of full-length mirror

Categories

Cleanliness
8.4
The cigarettes smell from the cafe impacted the cleanliness.
Service
10
Amazing welcome and friendliest staff.
Location
10
Excellent location, very close to the famous Hefang street and pedestrian area.
Room Quality
8.9
The bed is hard due to Japanese style but acceptable for Tatami lovers.
Amenities
9.4
Standard quality for this hotel tier.
Value for Money
9.9
Standard quality for this hotel tier.
Food and Beverage
9.4
Standard quality for this hotel tier.
Overall Experience
10
Best place to stay in Hangzhou, highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:59

Property Description

Garden Oasis and City Escape
Escape to Chengzhai Guesthouse, a tranquil retreat nestled in the heart of Hangzhou's bustling Shangcheng district. Enjoy the lush garden and unwind on the terrace, offering a serene oasis amidst the city's excitement.

Personalized Service and Local Expertise
Let our dedicated tour desk curate your perfect day out, ensuring you make the most of your Hangzhou experience. With fluent English and Chinese spoken at the 24-hour front desk, feel at ease exploring the city with insider tips and recommendations.

Adventure Awaits
Embark on thrilling cycling and hiking adventures just steps away from Chengzhai Guesthouse. After a day of exploration, relax in rooms featuring modern amenities like flat-screen TVs and complimentary toiletries.

Ready to experience the perfect blend of tranquility and excitement? Book your stay at Chengzhai Guesthouse now.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 21 reviews
Cleanliness: 8.4
Service: 10
Location: 10
Room Quality: 8.9
Amenities: 9.4
Value for Money: 9.9
Food and Beverage: 9.4
Overall Experience: 10
S
Shusan couple id
10
Pros:

Biggest room at hangzhou

Cons:

Nothing

2025-12-29 via Nuitee
M
Mindy Yen Yuan family_with_children tw
9
非常好
Pros:

前台服務非常友善。每天有來整理房間收垃圾。地點優秀周圍很好逛。房間很大,冬天也很暖和。

Cons:

樓下咖啡廳中庭是吸煙區,有時稍微有點煙味。

2025-12-20 via Nuitee
S
SUNGCHUAN family_with_children tw
9
2025-11-14 via Nuitee
C
chee kong family_with_children nl
10
2025-11-13 via Nuitee
A
Andy couple my
9
2025-10-24 via Nuitee
M
Massimo family_with_children it
10
2025-09-11 via Nuitee
F
Florina family_with_children gb
8
The room is in an Excellent location, very close to the famous Hefang street
Pros:

The bed is hard because is like Japanese style, so if you like Tatami than is ok.

Cons:

The room is about a cafe and the cigarettes smell had come in the night time

2025-09-04 via Nuitee
A
Ana couple ge
10
2025-08-14 via Nuitee
N
Nuo solo_traveller hk
9
入住体验很完美。
Pros:

地理位置一流,周围有很多好吃的小店,交通也很方便。

Cons:

可以考虑在洗手间镜子下面加一个小台子,方便女孩子放一些瓶瓶罐罐。另外如果房间里有一面全身镜子就更好啦。

2025-07-29 via Nuitee
A
Aurore family_with_children gb
10
Best place to stay in Hangzhou!
Pros:

The kind of place where you arrive and wish you had booked for longer!
Perfect location in the cutest pedestrian area near wushan square.
Amazing welcome and friendliest staff. The lake is just 15-20 min walk away

Cons:

Nothing

2025-07-20 via Nuitee
A
Ana young couple au
9
Lovely stay in beautiful Hangzhou
Pros:

The reception staff are lovely and helpful. The facility is situated on a charming walking street. Very quiet and spacious.

2025-04-25 via Nuitee
L
Linda solo traveller es
10
Amazing staff and amazing hotel, hospitality at its best.
Pros:

Amazing staff and amazing hotel, hospitality at its best

2025-04-19 via Nuitee
E
Emiliano family with young children it
10
Exceptional
2025-02-08 via Nuitee
J
Jarupa family with young children th
9
Superb
2024-11-27 via Nuitee
C
Christopher young couple ch
8
Very good
2024-11-14 via Nuitee
E
Emiliano family with young children it
10
Lovely place in Hangzhou
Pros:

This place is just perfect: it's in the nicest road of the entire Hangzhou, it's spacious, charming and yet modern.

2024-11-11 via Nuitee
M
M young couple us
10
Exceptional
Pros:

Perfect place to return after a long, hot day exploring Hangzhou. The rooms are located above Dajing Coffee (check in at the hostel across the street), on a small street with charming shops and cafes and easy access to Wushan park.

2024-09-11 via Nuitee
K
King solo traveller tw
10
Exceptional
Pros:

Really great stay

2024-04-26 via Nuitee
F
Frederik family with young children be
9
Super friendly staff, great bar and good location
Pros:

Friendly staff , great location , nice bar , comfortable room

Cons:

Nothing really what is important . You have to like the hard beds , but we did

2024-04-02 via Nuitee
C
Camellia solo traveller nz
10
Lovely location with friendly staff
Pros:

Staff are super helpful!

Cons:

Some furniture are very old with stains

2024-02-25 via Nuitee