Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Beautiful views
Friendly staff
Great location
Cons:
High prices
Limited food variety
Cleaning issues reported

Categories

Cleanliness
8.74
Several reviews indicate multiple cleaning times per day, showing a good level of cleanliness.
Service
10
Staff is frequently mentioned as friendly and helpful; many guests were satisfied with the service.
Location
10
The location is noted as beautiful and convenient, close to sights and with breathtaking views.
Room Quality
9.74
Rooms are described as beautiful, with good size and decoration.
Amenities
9.74
The hotel offers great amenities including a gorgeous pool and gardens.
Value for Money
8.74
Several mentions of being expensive but worth it; some reviews suggested drawbacks in certain areas.
Food and Beverage
8.24
Food quality was criticized by some; breakfast offerings did not meet expectations for a 5-star hotel.
Overall Experience
10
Most guests had a wonderful experience with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:30

Property Description

Luxurious Accommodations
The Grand Hotel Royal offers classically decorated rooms with stunning views of the sea, gardens, or town. Each room is elegantly furnished with Sorrentine wooden furniture, free WiFi, and luxurious marble bathrooms.

Gastronomic Delights
Indulge in a complete gastronomic experience at the hotel's various on-site restaurants and bars. Enjoy regional and classic Italian cuisine while taking in panoramic views of the Gulf of Naples and Vesuvius.

Prime Location
Conveniently situated on a cliff top in central Sorrento, the hotel boasts a private on-site beach, lush gardens, and an outdoor pool. Explore the surrounding area with ease, as the Circumvesuviana Railway Station is just a 5-minute walk away, offering easy access to Naples, Pompeii, and the Vesuvius National Park.

Experience luxury and convenience at the Grand Hotel Royal - book your stay now for an unforgettable getaway.

Important information:

Please note the beach is open from mid May until mid October.

Pets are not allowed in the restaurants.

Please note that the city tax has to be payed for adults over the age of 18 and will only be charged for a maximum of 7 nights.

When booking more than 4 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 25 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 40 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 781 reviews
Cleanliness: 8.74
Service: 10
Location: 10
Room Quality: 9.74
Amenities: 9.74
Value for Money: 8.74
Food and Beverage: 8.24
Overall Experience: 10
S
Steven couple au
10
The most incredible wonderful memories during the time we stayed at The Grand Royal Sorrento High end facility you won’t
Pros:

Extraordinary outstanding views and luxury hotel. Highly recommended. We can’t wait to return to this superb hotel.

Cons:

I would only make one suggestion regarding Tea. Yes I am a lover of drinking English Breakfast Tea and I truly believe a high end Hotel such as the Grand Royal should provide silver service with serving Tea. Real loose tea. In a tea pot with strainer. Served with beautiful porcelain china. Matching milk jug. This is what high end Hotel serve . A long with High Tea. With so many lovers of tea, this would make such a great difference to my enjoyment during breakfast.
Another suggestion would be ice water issued pool side with lemon dented ice hand towel.

2026-06-20 via Nuitee
S
sebr couple au
7
Well located premium property in Sorrento with amazing views. Quite a formal setting.
Pros:

Excellent location close to the main square, amazing pool and private "beach". This beach is actually a deck with a ladder into the water. Great patio looking out over the Bay of Naples with views over Vesuvius, Ischia and sunset over the water. Gym is small but functional. Onsite valet parking for 26 Euro per night is good value for the area, but don't skip the damage audit on the car before handing over the keys. If arriving or leaving by public transport, it's very walkable (10 mins) from the train/bus station, even with suitcases. Breakfast was fine, not bad but also not special.

Cons:

Some of the staff had a bit of attitude. Pool/beach close by 6:30pm, which is disappointing if you arrive back after a big day out.

2026-06-19 via Nuitee
H
Human couple se
10
Breath taking view and a fantastic garden!
Pros:

Excellent architecture and view

Cons:

Nothing

2026-06-19 via Nuitee
W
Wendy couple au
10
2026-06-17 via Nuitee
C
Charice couple au
10
2026-06-17 via Nuitee
K
KerstinN_2704 Couples Munich, Upper Bavaria, Bavaria
10
Stunning hotel
Pros:

What a stunning hotel!
We enjoyed every minute from arrival to checking-out.
The staff is so friendly and attentive.
The rooms are really nice, maybe consider booking a sea-facing room as it is worth it.
The hotel has a beautiful garden and a veranda overlooking the ocean and Sorrento harbour.
The breakfast buffet is amazing, nothing was missing.
We also had dinner there one night and the food was really tasty.
It was still too cold to swim in April but the hotel also has a pool and a deck with sunloungers.
We were really sad as our time there had come to an end...

2026-06-15 via Tripadvisor
B
ben couple gb
10
Pros:

Beautiful hotel, kept up a very high standard

2026-06-14 via Nuitee
D
dannymZ1549CV Family
2
Money suckers
Pros:

Beautiful view, that being said I’ve never been treated more poorly in my life. They are the most money hungry people I have ever met in Europe, if you are under 25 they assume you have no money and won’t even serve you. I strongly recommend searching elsewhere, there are multiple resorts in very close proximity with the exact same view and better people. Treating people like they’re worthless is not what a “5 star hotel” should be doing it’s disgusting.

2026-06-12 via Tripadvisor
6
697crissyd Family
10
30th wedding anniversary hotel
Pros:

We chose to stay at this hotel to celebrate our 30th wedding anniversary. If I could give them higher stars, I would. From the moment we entered the hotel. we were warmly greeted by all of their staff and concierge. Every aspect of the grounds were meticulously groomed the pool view was amazing but our favorite was the beach club. They had a beautiful garden to enjoy lunch too. Our room was everything we could’ve asked for with lots of room, lots of space for our belongings and they provided generous soaps and lotions. The breakfast buffet made us feel like royalty. All of the staff is so kind and I wish we could have stayed longer.

2026-06-12 via Tripadvisor
S
Suzanne extended_group us
10
2026-06-12 via Nuitee
A
Anne family_with_children us
10
STUNNING BEAUTIFUL LOVELY HOTEL
Pros:

the view! the view! excellent staff, beautiful surroundings, centrally located. divine.

Cons:

that i had to leave

2026-06-08 via Nuitee
M
Mary Lou couple us
10
Pros:

Beautiful property and location. Must get a water view. It’s extra beautiful with great sunsets.

2026-06-05 via Nuitee
J
Judith couple gb
10
2026-06-03 via Nuitee
J
Jarrel couple us
10
Convenient Clean and extremely helpful and attentive staff. Would definitely book again
Pros:

Everything. The cleanliness the location and staff were first rate

2026-06-02 via Nuitee
M
Middleton couple gb
9
Pros:

Amazing hotel with outstanding views and exceptional service.

Cons:

People / tours buses walking from street into hotel to take pictures without even buying a drink or staying at hotel, and interrupting the overall experience of the evening. Hotel europa which is next door has security to prevent this.

2026-06-01 via Nuitee
B
Barbara couple us
10
Best experience ever!!
Pros:

Everything was wonderful - awesome location, beautiful property, stunning views, excellent service, fabulous breakfast!

Cons:

Nothing!

2026-05-30 via Nuitee
T
Trudy couple au
10
Paradise
Pros:

The location is perfect. Easy 2 minute walk from the bus/ train station. Views, dining area, bar and beach are paradise. The staff were happy and helpful. We loved our stay.

Cons:

There was a problem with the hot water but it didn’t really affect us.

2026-05-30 via Nuitee
P
Paulette couple us
10
Most beautiful place we have ever stayed
Pros:

Fantastic location best view in the world

Cons:

N/A

2026-05-28 via Nuitee
G
Gabor couple hu
9
Gyönyörű környezetben barátságos szálloda, minden szolgáltatással.
Pros:

Otthonos, elegáns, kényelmes.

Cons:

A wc és a zuhany kicsit “furcsán” működött.

2026-05-27 via Nuitee
A
Alberto couple it
9
2026-05-26 via Nuitee