Hivernage Marrakech

Hotels
8.5 (2789 reviews)
Rue Des Temples , Marrakech , ma

listing image 1
Show all photos
Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Hospitality of staff
Great location
Cons:
Cleanliness concerns
Rooftop closure without notice

Categories

Cleanliness
7.83
Some reviews mentioned cleanliness issues, indicating room cleanliness needs improvement.
Service
9.3
Many reviews highlighted the staff's hospitality and attentiveness.
Location
9.34
Numerous mentions of the hotel’s excellent location.
Room Quality
8.29
Generally comfortable rooms, but some comments about noise and ventilation issues.
Amenities
7.32
Rooftop closure due to maintenance impacted guest satisfaction.
Value for Money
8.28
Some reviews indicated concerns with pricing and additional fees.
Food and Beverage
8.83
Breakfast received positive mentions, indicating satisfaction with food quality.
Overall Experience
8.8
The general sentiment was positive, with some caveats about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:57

Property Description

Luxurious Accommodation
Experience the charm of Marrakech at Hivernage Hotel & Spa, located near the bustling medina. Each room offers modern amenities like satellite TV and free Wi-Fi, ensuring a comfortable stay.

Breathtaking Views
Indulge in stunning panoramic views from the hotel's terraces, showcasing the historic Bab Jdid gate, the lush Agdal Gardens, and the majestic Atlas peaks. Perfect for capturing unforgettable moments.

Relaxation and Culinary Delights
Unwind at the hotel's spa with a sauna, hot tub, and rejuvenating treatments. Treat your taste buds at La Table du Marche, where locally sourced ingredients are transformed into delectable dishes, best enjoyed on the charming outdoor terrace.

Book your stay now and immerse yourself in the beauty and luxury of Hivernage Hotel & Spa!

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: RAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2789 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
M
Monika • extended_group • ch
7
2026-04-03 • via Nuitee
K
kaoutar • couple • nl
7
2026-03-31 • via Nuitee
P
Pedro • extended_group • pt
8
2026-03-27 • via Nuitee
M
Marius • couple • ro
10
2026-03-25 • via Nuitee
C
Catherine • couple • my
7
2026-03-24 • via Nuitee
D
Delphine • couple • fr
7
2026-03-24 • via Nuitee
B
Benoit MATHIEU • solo_traveller • fr
8
Pros:

Bel hôtel très bien placé; dans le haut des prix de la gamme pour un tel établissement.

Cons:

Prestation assez classique

2026-03-23 • via Nuitee
M
Mohcine • family_with_children • ma
8
2026-03-22 • via Nuitee
S
Sophie • family_with_children • fr
8
bon rapport qualite prix
Pros:

l'accueil du personnel, la situation de l'hotel

2026-03-20 • via Nuitee
J
Jean pierre • extended_group • fr
8
Très agréable
Pros:

Très bonne situation ,facilité d’accès
Petit déjeuner très complet

2026-03-19 • via Nuitee
V
Vincent • solo_traveller • fr
5
Je retiendrai que l’emplacement
Pros:

L’emplacement est idéal.

Cons:

La chaleur dans les chambres…pas de climatisation en cette période et très chaud dans la chambre.
Malgré la gentillesse du personnel qui m’a changé de chambre le lendemain la nuit n’a pas été meilleur.
J’ ai du dormir la porte fenêtre ouverte mais du coup bruit des voitures et des travaux.
J’ai du coup écourté mon séjour.
Petit déjeuner correct
Chambre propre mais vétuste pour une hôtel 5*

2026-03-18 • via Nuitee
D
Daniel • couple • de
8
2026-03-15 • via Nuitee
N
nicole • solo_traveller • fr
10
Très bon séjour
Pros:

Tout était super les chambres bien équipées très confortables Le personnel la direction au petit soin

Cons:

Rien à signaler

2026-03-12 • via Nuitee
R
robert • couple • ro
10
2026-03-10 • via Nuitee
A
Anabela • couple • us
10
enjoyable
Pros:

perfect location

Cons:

AC did not work

2026-03-10 • via Nuitee
J
Joaquim • couple • pt
6
Pros:

Localização

Cons:

Limpeza

2026-03-09 • via Nuitee
Y
Ylfa • couple • is
10
looking forward comming again!
Pros:

amazing everything, nice staff and great breakfast!

2026-03-09 • via Nuitee
A
Asi • extended_group • il
8
2026-03-04 • via Nuitee
D
Despoina • couple • gr
10
An excellent hotel with a perfect location, outstanding service, and genuine care for its guests.
Pros:

Our stay at the hotel was excellent. The location was absolutely perfect very central and extremely safe, with police presence right outside at all times. It is situated on a main road, which made everything very convenient.

The service was truly outstanding. During our stay, we experienced a medical issue, and the hotel immediately called a doctor for us in the middle of the night. The entire staff was informed and constantly checked on us to see how we were doing. They even brought us fruit to our room. The care and attention we received from everyone were exceptional.

The hotel itself is beautiful, with very nice rooms, a great breakfast, and a lovely outdoor swimming pool.

I highly recommend this hotel and would definitely stay there again.

2026-02-25 • via Nuitee
S
Sergio • extended_group • it
1
A lot of noise, very bad smell, can’t sleep and all the furniture and room old and not so nice
Pros:

It’s hard to say.. Everything has an old style, nothing new.. the swimming pool is nice but always without sun

Cons:

A lot of noise and bad smell, bad smell in all the building, in the rooms.. and a lot of Noise.. you for sure can’t sleep well, noise from outside coming from street but also from the AC generator and also from inside: since 8am in the morning the cleaning room lady were making a lot of noise and you can’t sleep no more, it seems that they were fighting with furniture.. moving this old stuff on the ground and making so much noise. Very very bad. Bad also about the morning breakfast.. not a lot of choice, terrible coffee!

2026-02-24 • via Nuitee