Warsaw Presidential Hotel

Hotels
8.8 (11640 reviews)
Al. Jerozolimskie 65/79 , Warsaw , pl

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Kind staff
Delicious breakfast
Cons:
Cleanliness issues
Outdated room quality
Value for money concerns

Categories

Cleanliness
8.25
Several mentions of old towels and cleanliness issues in the common areas.
Service
9.45
Consistent praise for the staff's kindness and helpfulness.
Location
9.45
Multiple positive comments about the hotel's great location.
Room Quality
7.95
Some reviews mentioned outdated and small rooms.
Amenities
8.95
Positive feedback about the pool area and breakfast, with some limitations mentioned.
Value for Money
7.95
Concerns expressed about the quality not meeting the price expectations.
Food and Beverage
8.95
Delicious breakfast noted in reviews, contributing positively.
Overall Experience
9.45
Generally positive experience with some complaints about inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:38

Property Description

Luxurious Central Warsaw Marriott Hotel

Panoramic Views and Modern Amenities
Experience luxury in the heart of Warsaw with rooms featuring a minibar, satellite TV, and air conditioning. Enjoy panoramic views of the city from your room's window. Each room is equipped with an LCD TV, a seating area, a safety deposit box, and a small refrigerator for your convenience.

Dining and Entertainment
Indulge in culinary delights at several restaurants and bars, including the highest-located SKY Bar in Warsaw - Panorama. Start your day with a delicious buffet breakfast. Unwind at the fitness center or try your luck at the on-site casino for a memorable stay.

Convenient Location
Located just 400 meters from Złote Tarasy Shopping Centre and opposite Warszawa Centralna Train Station, the Warsaw Marriott Hotel offers the perfect blend of luxury and convenience.

Book your stay now at the Warsaw Marriott Hotel for an unforgettable experience!

Important information:

The credit card used to make the nonrefundable reservation must be presented at check-in. If the credit card is not available, please contact the hotel prior to the arrival.

Please note that in case of children staying in the room using existing beds, breakfast will not be included in the price.

Please note that there is a refundable deposit.

Children aged 16 years and below can only use the swimming pool under adult supervision from 06:00 to 22:00 during the week and from Friday to Sunday from 09:00 to 19:00.

Children aged 15 years and below are not allowed to use the fitness center.

Please note that the fitness club and the swimming pool are open:
from 07:00 until 18:00 on 24 and 31 December 2025,
from 07:00 until 21:00 on 25-26 December 2025 and 1 January 2026.

Please note that on 31 December 2025 the lounge club will be open until 21:30.Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for 259.20 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs PLN 200 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 11640 reviews
Cleanliness: 8.25
Service: 9.45
Location: 9.45
Room Quality: 7.95
Amenities: 8.95
Value for Money: 7.95
Food and Beverage: 8.95
Overall Experience: 9.45
A
Aliaksandra couple pl
10
2026-02-14 via Nuitee
A
asaf extended_group il
9
Pros:

נקיון המלון, מיקום מרכזי, לובי נוח עם המון מקומות ישיבה, ספא ברמה גבוהה

Cons:

היה מושלם!!!

2026-02-14 via Nuitee
E
Essi family_with_children fi
10
2026-02-14 via Nuitee
B
Bemaside99 family_with_children pl
10
Pros:

Widok basen śniadanie pokój

2026-02-14 via Nuitee
L
Liudmyla couple pl
10
Pros:

👍👍👍

2026-02-14 via Nuitee
M
Marco Dosch family_with_children de
9
2026-02-14 via Nuitee
A
Anna family_with_children pl
10
2026-02-14 via Nuitee
V
VARENYTSIA couple ua
10
2026-02-13 via Nuitee
B
Barbara family_with_children pl
10
2026-02-13 via Nuitee
A
Adam couple pl
10
2026-02-13 via Nuitee
K
Krzysztof family_with_children pl
10
Pros:

Pan z recepcji bardzo miły - wszystko załatwione z naszymi wytycznymi.

Cons:

Brak

2026-02-13 via Nuitee
Роман solo_traveller by
7
Good hotel with great view, bathroom, nice lounge and restaurant, but problematic check-in system
Pros:

Excellent Restaurant, outstanding view, good stuff. All your needs will be immediately solved. The stuff is polite. Greate big lounge part. Gym. Water pool. Room contains bathroom with a salt. It is a pleasure after hard working day. It was a business trip.

Cons:

Old renovation.

The bad check-in system

I booked dates from 10 of February to 12 of February using Booking.com. But unfortunately I delayed and arrived at 7 am February 11. It turned out on the reception that their system doesn't allow to check-in me. Booking.com support was also unavailable. I had to wait around 50 minutes while main reception specialist found how to solve this issue. They give me a room but disabled mini-bar inside it. Nevertheless I do not use mini-bar it is not good. Again there is no issue with hotel itself but rather with their software.

Be careful when you book using booking.com but be delayed.

2026-02-13 via Nuitee
I
Ilona extended_group pl
7
Na osobne wyróżnienie zasługuje obsługa recepcji, która jest najsilniejszym punktem tego miejsca.
Pros:

Mimo bardzo wysokiej jakości serwowanych śniadań, negatywne wrażenie sprawił pośpiech obsługi. Kelnerzy zaczęli sprzątać bufet w obecności wielu gości, co wywoływało dyskomfort. Wskazane byłoby wprowadzenie marginesu czasowego (bufora), pozwalającego na spokojne dokończenie posiłku

Cons:

Obsługa kolacji urodzinowej:
Podczas uroczystej kolacji spotkałam się z brakiem profesjonalizmu ze strony personelu. Kelner nie posiadał podstawowej wiedzy o składnikach dań, nie rozumiejąc pytań o alergeny (np. seler) ani w języku polskim, ani angielskim. Co więcej, po zaserwowaniu dania głównego, które okazało się daniem zimnym (o czym nie zostaliśmy uprzedzeni), obsługa w żaden sposób nie zareagowała na nasze rozczarowanie. Zabrakło jakiejkolwiek empatii czy propozycji rekompensaty. Jest to dla mnie o tyle zaskakujące, że podczas poprzedniej wizyty obsługa potrafiła zadbać o jubilata, oferując symboliczny deser i urodzinową oprawę, co budowało świetne wrażenie.

Strefa Wellness:
Kolejnym uchybieniem był brak informacji ze strony recepcji o awarii saun. Następnego dnia rano nie działały już dwie z nich, co znacząco wpłynęło na komfort wypoczynku, za który zapłaciłam pełną cenę.

2026-02-13 via Nuitee
O
ofer extended_group il
9
2026-02-13 via Nuitee
K
Kutay couple pl
7
2026-02-13 via Nuitee
A
Andrii family_with_children pl
9
2026-02-13 via Nuitee
K
Klaudia family_with_children pl
10
2026-02-12 via Nuitee
M
Mariia family_with_children pl
5
2026-02-12 via Nuitee
L
livcka solo_traveller pl
10
2026-02-12 via Nuitee
J
jerzy solo_traveller is
10
2026-02-12 via Nuitee