JW Marriott Hotel Bangkok

Hotels
JW Marriott Hotels & Resorts
9.4 (1665 reviews)
4 Sukhumvit Road, Soi 2 (BTS Nana/ BTS Pleonchit) , Bangkok , th

Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service from staff
Great location and amenities
Cons:
Some rooms could be updated
Limited options for certain dietary preferences

Categories

Cleanliness
9.43
Overall positive sentiments regarding cleanliness, with many reviews highlighting the hotel as clean and well-kept.
Service
9.9
The staff received high praise for their attentiveness and care, making guests feel special during their stay.
Location
9.44
Multiple reviews noted the excellent location, with easy access to transport and key areas of Bangkok.
Room Quality
8.89
Rooms were described as modern and well-appointed, though some mentions of being slightly outdated were noted.
Amenities
9.42
Guests enjoyed a variety of amenities, especially the pool and fitness center, adding value to their experience.
Value for Money
8.88
Generally, guests found the hotel to offer good value considering its features and services.
Food and Beverage
9.43
Breakfast and dining experiences were highlighted as excellent, with a variety of positive feedback.
Overall Experience
9.8
Guests reported high levels of satisfaction with their entire stay, often citing it as a memorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:44

Property Description

Luxurious Accommodation
Indulge in elegantly furnished rooms at JW Marriott Hotel Bangkok, featuring flat-screen TVs and soundproof walls. Enjoy a seamless blend of Thai elements in the renovated room design, offering insights into Thai history and culture.

Convenient Location
Located just a short walk from Ploenchit and Nana BTS Skytrain stations on Sukhumvit 2, our hotel provides easy access to popular shopping destinations like Central World and MBK Shopping Mall.

World-Class Amenities
Relax in the pampering spa, take a dip in the outdoor pool, or savor culinary delights at our 8 dining options, including Man Ho Chinese Restaurant and Nami Teppanyaki Steakhouse. With a fitness center, sauna, tour desk, and business center, JW Marriott Hotel Bangkok ensures a comfortable and memorable stay.

Book now for an unforgettable experience at JW Marriott Hotel Bangkok!

Important information:

A 10% discount on Food and Beverage is applicable across hotel managed restaurants excluding Mini bar and In-room service menus.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for THB 1,765 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1665 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 8.89
Amenities: 9.42
Value for Money: 8.88
Food and Beverage: 9.43
Overall Experience: 9.8
E
Esti solo_traveller eg
9
2026-05-09 via Nuitee
T
Tamang couple ae
5
2026-05-09 via Nuitee
A
Anthony couple vn
8
I was relaxed and rejuvenated after staying at the JW. Lived up to expectations
Pros:

The room is excellent - Big and faced 2 directions, corner suite , beds are amazing, location is well positioned to sky train and centrality.. The staff were really attentive and helped us at every moment. Check was great so smooth and helpful when I had a minor accident, breaking a glass.

Cons:

The Executive floor BF is a bit limited . Ground floor was much better. Pool service is not the best.

2026-05-08 via Nuitee
S
Stefano couple ch
10
La classe
Pros:

Très très bien personnel courtois et très professionnel

Cons:

Rien

2026-05-04 via Nuitee
G
Ginley couple vn
8
Great stay and will go back.
Pros:

I used to stay there 20 years ago, and it still looks the same - which is a good thing. Classics always last!

Cons:

Not much. It is pretty good…

2026-05-02 via Nuitee
Y
Yehuda couple il
10
Pros:

very clean

2026-04-30 via Nuitee
H
HaJee solo_traveller nl
9
2026-04-29 via Nuitee
J
Jonathan couple gb
10
Highly enjoyable and relaxing stay, will be back
Pros:

The facilities and staff were incredible.

2026-04-26 via Nuitee
J
Jean-Baptiste couple th
9
2026-04-23 via Nuitee
M
Mohammad couple pk
9
Enjoyable
Pros:

Variety and spread

Cons:

All was good

2026-04-23 via Nuitee
S
Strong solo_traveller us
10
2026-04-23 via Nuitee
C
Chris couple gb
10
2026-04-21 via Nuitee
A
Abdalla solo_traveller qa
10
2026-04-21 via Nuitee
N
Nocum extended_group ph
8
2026-04-20 via Nuitee
B
Brenda Rafter-Tadgell extended_group ca
10
Excellent support staff. We were well taken care of.
Pros:

There was excellent variety. Food was delicious.

2026-04-13 via Nuitee
V
Vin_Low Friends getaway Johor Bahru, Johor Bahru District, Johor
10
Amazing stay
Pros:

Truly amazing stay, 26-29Mar room 1834.
Everyone at the club lounge was exceptionally nice and professional, this is exactly inline with the JW brand..

2026-04-11 via Tripadvisor
D
Disneydeb328 Couples
8
Not my favorite hotel room.
Pros:

We stayed at the JW Marriott Hotel Bangkok as part of an Avalon Waterways Mekong cruise tour. It was hard to decide whether to give this hotel a 3 or 4 star. The amazing breakfast buffet and friendly staff pushed it to the 4 star.

The breakfast buffet was nothing short of amazing. It was the biggest and most varied buffet I have seen in my travels to over 40 countries. My husband went all in for the asian cuisine with pho and dim sum every morning. I enjoyed the wide variety of offerings from dim sum to waffles with ice cream and eggs benedict.

The staff were top notch. They all greeted you in the most courteous and professional manner. We had an evening flight and being able to access the spa area for a quick shower after a hot day exploring Bangkok before a 30+ hour trip home was true hospitality.

So why did I only give a 4 star? The room we had was clean but small and there was basically no drawer space in the bedroom or bathroom. What drawers there were in the closet held the hair dryer, etc No drawersin the bathroom at all. This was at the end of a 3 week trip and our clean clothes were in a hanging bag for or 3 nights in Bangkok. We had to resort to making piles of undergarments on top of the safe area. Additionally, the hangers in the closet were so big that less than a dozen hangers filled the entire closet space. I would not have wanted this to be my home away from home for a week.

2026-04-09 via Tripadvisor
G
Gary extended_group ca
8
2026-04-09 via Nuitee
B
Barbara couple ca
10
A very enjoyable luxurious stay.
Pros:

The property is in a very busy commercial area with many modern buildings and shopping malls within a 15 min taxi ride.
The staff is incredibly helpful! Beautiful pool and spa to relax by.
Excellent buffet breakfast at the hotel.

Cons:

My only complaint is that we asked for a flat sheet but it was misunderstood. For those that get too warm with a duvet, a flat sheet is a nice alternative to go over you to sleep.

2026-04-09 via Nuitee
D
Dolores (Bing) couple au
9
excellent place to stay
Pros:

everything is good

Cons:

nil

2026-04-08 via Nuitee