Hotel Raffaello - Sure Hotel Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
9 (1780 reviews)
Via Urbana 3 , Rome , it

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Some rooms have poor views
Mixed feelings on room comfort

Categories

Cleanliness
9.21
Rooms were reported as clean and well-maintained.
Service
9.18
Guests noted the staff was friendly and available to assist.
Location
9.72
The hotel’s location is described as excellent, close to major attractions.
Room Quality
8.67
Rooms were comfortable but some comments on bed comfort were noted.
Amenities
8.2
Standard amenities offered with some requests for improvements on breakfast service.
Value for Money
8.66
Generally considered a good value for the location and services provided.
Food and Beverage
9.21
Breakfast options were praised highly by guests.
Overall Experience
9.18
Overall positive reviews with guests expressing their satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 13:37

Property Description

Centrally Located Boutique Hotel in Rome, Hotel Raffaello offers a tranquil retreat just minutes away from major attractions. Luxurious Rooms and Personalized Services ensure a comfortable stay with a 40" LCD TV, minibar, and free Wi-Fi. The 24/7 reception and concierge service cater to all needs, from tour bookings to pillow preferences. Indulge in a Delicious Buffet Breakfast and complimentary tea/coffee in the lounge. With a prime location near Cavour Metro and Roma Termini Station, exploring the city is convenient. Immerse yourself in the charm of Rome at Hotel Raffaello - book now for an unforgettable experience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of 30 EUR per pet, per stay applies. Please note that a maximum of 2 pets is allowed Please note that the property can only allow pets with a maximum weight of 20 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 1780 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.72
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
N
Nataly extended_group nl
9
2026-02-28 via Nuitee
V
Valentina solo_traveller it
8
Pros:

Ottima colazione, staff gentile, camera accogliente e pulita. Posizione ottima con molti locali per cenare nelle vicinanze.

Cons:

La finestra della camera dava su una corte interna strettissima. Non un problema per me che ho dormito solo una notte, ma immagino non sia paicevole per una permanenza più lunga.

2026-02-27 via Nuitee
M
mariana extended_group br
9
2026-02-25 via Nuitee
M
mariana family_with_children br
9
Otimo custo beneficio. Limpeza e simpatia dos funcionarios.
2026-02-25 via Nuitee
D
Domenico family_with_children it
9
Pros:

La posizione, la pulizia,la colazione

Cons:

La "service fee" aggiunta in fattura alla fine, davvero di pessimo gusto

2026-02-24 via Nuitee
G
GÖZDE couple tr
10
2026-02-23 via Nuitee
K
Krzysztof family_with_children pl
10
2026-02-22 via Nuitee
K
Kadir Bora family_with_children tr
7
2026-02-22 via Nuitee
Z
Zhanna couple de
9
Very good! Nothing spoilt my mood
Pros:

Room was not old, bathroom clean and modern, location was also nice

Cons:

The is no door shower, it is uncomfortable

2026-02-22 via Nuitee
A
anne-sophie family_with_children fr
10
très bon séjour
Pros:

très bon petit déjeuner, très bonne literie, très bien placé proche du bus et du métro. Très propre et gentillesse du personnel

Cons:

le bruit dans la chambre du dessus une nuit.

2026-02-14 via Nuitee
A
anne-sophie family_with_children fr
10
très bon séjour et bon emplaçement
Pros:

très bon petit déjeuner, très bonne literie, très bien placé proche du bus et du métro. Très propre et gentillesse du personnel, chaussons jetables fournis

Cons:

deux réservations de deux chambres pour quatre personnes. On a eu une chambre de deux et une chambre de quatre. On aurait pu faire l'économie d'une chambre de deux durant le séjour.

2026-02-14 via Nuitee
R
Ramon couple br
10
2026-02-13 via Nuitee
M
Marcos Kalil Filho family_with_children br
9
Pros:

Bom café da manhã, cama gostosa, recém-reformado, banheiro novo, funcionários prestativos, excelente localização.

Cons:

Como é de costume para cidades muito antigas, os quartos não são grandes, mas não chegaram a ser minúsculos.

2026-02-13 via Nuitee
E
Eva family_with_children cz
10
2026-02-12 via Nuitee
M
Maxime family_with_children fr
8
2026-02-10 via Nuitee
P
Paola family_with_children br
10
Pros:

Localização e limpeza

Cons:

Falta um secador de toalhas

2026-02-10 via Nuitee
G
Graham extended_group gb
8
Decent choice for a short break
Pros:

Great location that is easy walking distance to excellent restaurants and the tourist sites. Friendly staff. Good shower.

Cons:

Hotel is quite tired and our room was small for a twin. The air conditioning didn’t seem to work and, even though it was February, it was quite stuffy at night.

2026-02-10 via Nuitee
C
Canan solo_traveller tr
10
Herkes yardimci olmak icin ellerinden geleni yaptilar
Pros:

Gara yakin olmasi odalarin buyuk ve temiz olmasi

2026-02-09 via Nuitee
N
Natallia extended_group pl
10
Hotel oraz pracę i uprzejmość personelu oceniam wysoko.
Pros:

Świetna lokalizacja obiektu do wyjścia wypadów i głównych atrakcji. W centrum, ale jednocześnie cicho i nie słychać hałasu w nocy.

Cons:

Możliwe, że przegapiłam informację , którą podawano przy zameldowaniu, o dodatkowych opłatach za pracę personelu. Trochę byłyśmy zaskoczone pod koniec wizyty. Wynosiła ona 7 Euro/ dobę za pokój. Dobrze by było, żeby była ona tak samo wyeksponowana na stronie hotelu, jak informacja o opłatach klimatycznych.

2026-01-31 via Nuitee
J
Jonathan family_with_children ge
10
A brilliant hotel with lovely staff and in a great location. Highly recommended.
Pros:

Close to all the major attractions and the metro. Lovely staff. Great breakfast.

Cons:

N/a

2026-01-31 via Nuitee