Hotel Raffaello - Sure Hotel Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
9 (1854 reviews)
Via Urbana 3 , Rome , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Some rooms have poor views
Mixed feelings on room comfort

Categories

Cleanliness
9.21
Rooms were reported as clean and well-maintained.
Service
9.18
Guests noted the staff was friendly and available to assist.
Location
9.72
The hotel’s location is described as excellent, close to major attractions.
Room Quality
8.67
Rooms were comfortable but some comments on bed comfort were noted.
Amenities
8.2
Standard amenities offered with some requests for improvements on breakfast service.
Value for Money
8.66
Generally considered a good value for the location and services provided.
Food and Beverage
9.21
Breakfast options were praised highly by guests.
Overall Experience
9.18
Overall positive reviews with guests expressing their satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 13:37

Property Description

Centrally Located Boutique Hotel in Rome, Hotel Raffaello offers a tranquil retreat just minutes away from major attractions. Luxurious Rooms and Personalized Services ensure a comfortable stay with a 40" LCD TV, minibar, and free Wi-Fi. The 24/7 reception and concierge service cater to all needs, from tour bookings to pillow preferences. Indulge in a Delicious Buffet Breakfast and complimentary tea/coffee in the lounge. With a prime location near Cavour Metro and Roma Termini Station, exploring the city is convenient. Immerse yourself in the charm of Rome at Hotel Raffaello - book now for an unforgettable experience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of 30 EUR per pet, per stay applies. Please note that a maximum of 2 pets is allowed Please note that the property can only allow pets with a maximum weight of 20 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 1854 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.72
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
S
Shaida51 • Family • Montreal, Quebec
8
Great neighborhood, very quiet
Pros:

We had a twin room that overlooked the side street, so it was very quiet.

Pros:
- comfortable beds and pillows
- amenities in the room
- amazing breakfast: eggs, bacon, pastries, cereals, toasts, fruits, yogourts, etc.
- very kind , helpful and attentive staff, some were able to speak French
- nice neighbourhood: very quiet street, 15 min walk from Colosseum, 5 min walk to Cavour metro, 12 min walk to Termini station
- lots of shops and restaurants close to the hotel

Cons:
- can be a bit difficult to get in the shower if you have mobility issues, since you need to lift your leg high to get into the shower
- no fixed showerhead, and to take a shower I had to be very careful not to leak water since the glass panel separing the shower from bathroom was not tightly sealed

I would stay here again.

2026-05-03 • via Tripadvisor
R
Roeland • couple • nl
9
Prima hotel voor een stedentrip in Rome
Pros:

Vriendelijke mensen. Heel goed ontbijt ( ook hele vriendelijke dames)
Goed gelegen om de bezienswaardigheid van Rome te bezoeken. ( wel goede schoenen mee)
Leuk dakterras!

2026-05-03 • via Nuitee
I
irene • solo_traveller • us
10
Pros:

Upon arriving the staff gave us a warm reception. And continued to be very helpful and kind throughout our entire stay!
The room was very clean and the bed was comfortable.
The breakfast buffet was excellent!

Cons:

We were disappointed that the rooftop bar was closed for seasonal clean-up as we were looking forward to a nice view of the city from there.

2026-05-01 • via Nuitee
H
Henri • family_with_children • fr
9
2026-04-30 • via Nuitee
S
Steven • extended_group • de
10
2026-04-27 • via Nuitee
P
Polina • couple • es
8
2026-04-27 • via Nuitee
• family_with_children • nl
8
2026-04-23 • via Nuitee
Áron • couple • hu
9
2026-04-20 • via Nuitee
C
Christian • couple • ch
9
2026-04-15 • via Nuitee
Йорданка • family_with_children • bg
10
2026-04-12 • via Nuitee
S
Sarah • solo_traveller • ch
9
Pros:

Gute Lage
Nettes Personal
Bequeme Betten
Grosses Badezimmer
Kühlschrank

Cons:

Frühstück okay, aber nur Durchschnitt
Baulärm im Hotel tagsüber

2026-04-11 • via Nuitee
S
Scott • extended_group • gb
7
Pleasant
Pros:

Breakfast good, good location

Cons:

Would have liked rooftop bar to be open as this was one of the reasons for the booking

2026-04-10 • via Nuitee
M
McLellan • family_with_children • us
8
Pros:

Great location, reasonable price. Friendly staff. Clean

Cons:

Shower tended to leak on the floor.

2026-04-09 • via Nuitee
S
serkant • family_with_children • tr
10
2026-04-06 • via Nuitee
S
Solveig • family_with_children • de
7
2026-04-06 • via Nuitee
L
Luisa • couple • es
10
2026-04-05 • via Nuitee
C
Christian • couple • de
7
2026-04-02 • via Nuitee
F
Frederik Lundgaard Holst • couple • dk
10
2026-04-02 • via Nuitee
M
MAZZOLI • solo_traveller • it
10
Pros:

Gentilezza e professionalità del personale, la posizione vicino alla stazione e al centro storico e la pulizia dell'hotel

Cons:

Nulla

2026-04-01 • via Nuitee
R
Richard • couple • si
9
Would stay here again if in Rome.
Pros:

Great location, pleasant staff, comfortable bed, daily cleaning and towels, and good breakfast.

Cons:

Restaurant recommendation we asked for was not good. Room renovation above us started early (before 8) one day.

2026-04-01 • via Nuitee