Hotel Raffaello - Sure Hotel Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
9 (1780 reviews)
Via Urbana 3 , Rome , it

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Some rooms have poor views
Mixed feelings on room comfort

Categories

Cleanliness
9.21
Rooms were reported as clean and well-maintained.
Service
9.18
Guests noted the staff was friendly and available to assist.
Location
9.72
The hotel’s location is described as excellent, close to major attractions.
Room Quality
8.67
Rooms were comfortable but some comments on bed comfort were noted.
Amenities
8.2
Standard amenities offered with some requests for improvements on breakfast service.
Value for Money
8.66
Generally considered a good value for the location and services provided.
Food and Beverage
9.21
Breakfast options were praised highly by guests.
Overall Experience
9.18
Overall positive reviews with guests expressing their satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 13:37

Property Description

Centrally Located Boutique Hotel in Rome, Hotel Raffaello offers a tranquil retreat just minutes away from major attractions. Luxurious Rooms and Personalized Services ensure a comfortable stay with a 40" LCD TV, minibar, and free Wi-Fi. The 24/7 reception and concierge service cater to all needs, from tour bookings to pillow preferences. Indulge in a Delicious Buffet Breakfast and complimentary tea/coffee in the lounge. With a prime location near Cavour Metro and Roma Termini Station, exploring the city is convenient. Immerse yourself in the charm of Rome at Hotel Raffaello - book now for an unforgettable experience.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of 30 EUR per pet, per stay applies. Please note that a maximum of 2 pets is allowed Please note that the property can only allow pets with a maximum weight of 20 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9
Based on 1780 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.72
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
S
Sarah • solo_traveller • ch
9
Pros:

Gute Lage
Nettes Personal
Bequeme Betten
Grosses Badezimmer
Kühlschrank

Cons:

Frühstück okay, aber nur Durchschnitt
Baulärm im Hotel tagsüber

2026-04-11 • via Nuitee
S
Scott • extended_group • gb
7
Pleasant
Pros:

Breakfast good, good location

Cons:

Would have liked rooftop bar to be open as this was one of the reasons for the booking

2026-04-10 • via Nuitee
M
McLellan • family_with_children • us
8
Pros:

Great location, reasonable price. Friendly staff. Clean

Cons:

Shower tended to leak on the floor.

2026-04-09 • via Nuitee
S
Solveig • family_with_children • de
7
2026-04-06 • via Nuitee
S
serkant • family_with_children • tr
10
2026-04-06 • via Nuitee
L
Luisa • couple • es
10
2026-04-05 • via Nuitee
F
Frederik Lundgaard Holst • couple • dk
10
2026-04-02 • via Nuitee
C
Christian • couple • de
7
2026-04-02 • via Nuitee
D
Daniele Heredia • couple • it
9
perfecta
Pros:

Ciò che mi è piaciuto di più è stata la gentilezza del personale, la pulizia e la posizione dell'hotel, che hanno reso il mio soggiorno a Roma perfetto e indimenticabile. Grazie Mille.

Cons:

Sono molto allergico e la decorazione delle pareti della stanza e le tende, aggiunte al polline primaverile, mi hanno provocato molta allergia, ma nulla che una desloratadina non possa risolvere.

2026-04-01 • via Nuitee
M
MAZZOLI • solo_traveller • it
10
Pros:

Gentilezza e professionalità del personale, la posizione vicino alla stazione e al centro storico e la pulizia dell'hotel

Cons:

Nulla

2026-04-01 • via Nuitee
R
Richard • couple • si
9
Would stay here again if in Rome.
Pros:

Great location, pleasant staff, comfortable bed, daily cleaning and towels, and good breakfast.

Cons:

Restaurant recommendation we asked for was not good. Room renovation above us started early (before 8) one day.

2026-04-01 • via Nuitee
N
Namika • couple • gb
7
Comfy beds, friendly staff!
Pros:

Location amazing, staff welcoming and rooms spacious!

Cons:

Currently being renovated so you can hear them working - rooms slightly outdated but as mentioned, being fixed

2026-03-30 • via Nuitee
C
Carol • couple • us
10
Perfect location
Pros:

Lovely hotel with a great breakfast !

Cons:

Nothing

2026-03-30 • via Nuitee
E
explorer0333 • Couples • Cibolo, Texas
8
Nice hotel-decent location.
Pros:

The hotel was comfortable, clean and neat. The staff were very friendly and accommodating. The hotel room was the size of a standard Best Western hotel you would find in the United States. The shower was small and the rain shower style shower head was pretty much useless and leaked out the top. There was no safe in the room. The location was somewhat conveniently located to the attractions. The metro and train stations were within 15 minutes' walk.

There was a nice selection of food for breakfast (Keep in mind breakfast is not free, can be added to your reservation at time of booking or play by day). The hotel had free espresso and pastries in the lobby during the day.

2026-03-26 • via Tripadvisor
S
Shauna • couple • gb
7
Great location
Pros:

Pastries, nice breakfast, spacious beds and great location for colosseum and main train station.

Cons:

Upon check out, they tried to charge us a service charge as well as city tax. This wasn’t stated in the booking conditions, nor it was stated upon check in. After questioning, it turns out the service charge is optional, however the staff implied it was mandatory on first instance. Dampened our experience as everything else was good.

2026-03-23 • via Nuitee
A
Alexandra • couple • it
10
Ottimo rapporto qualità e prezzo
Pros:

Posizione
Pulizia
Stanza
Minibar ben fornito
Gentilezza dello staff
Caffè di benvenuto e briosche la mattina

2026-03-23 • via Nuitee
J
jennifer • solo_traveller • au
9
It is a surprisingly good value hotel in the heart of the city.
Pros:

It is well located, attractive and the staff were very friendly and helpful.

Cons:

There was nothing to complain about.

2026-03-20 • via Nuitee
G
Gladys • family_with_children • ph
9
Pros:

Breakfast was super!

Cons:

None

2026-03-20 • via Nuitee
G
GarciaDG83 • family_with_children • br
10
Pros:

Atendimento muito bom e gentil.

Cons:

Falta de clareza nas taxas de serviço. Mas acho qie o booking também tem um pouco de culpa nisso.

2026-03-18 • via Nuitee
R
Ricardo • family_with_children • br
9
Pros:

Uma boa localização e um café da manhã justo.

2026-03-17 • via Nuitee