Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
Swimming pool
-
24-hour front desk
-
Restaurant
-
Room service
-
Business center
-
Terrace
-
Family rooms
-
Garden
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Express check-in/check-out
-
Airport shuttle
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Meeting/banquet facilities
-
Hot tub/Jacuzzi
-
Car hire
-
Children's playground
-
Sauna
-
Dry cleaning
-
Breakfast in the room
-
Massage services
-
Packed lunches
-
Games room
-
Spa/wellness center
-
Currency exchange
-
Billiards
-
Private parking
-
Outdoor pool
-
Private check-in/check-out
-
Daily housekeeping
-
Designated smoking area
-
Accessible parking
-
Airport shuttle (additional charge)
-
Shared lounge/TV area
-
Parking garage
-
Concierge service
-
Special diet menus - on request
-
Wheelchair accessible
-
Allergy-free room
-
Kid meals
-
Snack bar
-
ATM/cash machine on site
-
Pool with view
-
Toilet with grab rails
-
Indoor play area
-
Kid-friendly buffet
-
Evening entertainment
-
Lower bathroom sink
-
Higher level toilet
-
Kids' club
-
Emergency cord in bathroom
-
Nightclub/DJ
-
Hot spring bath
-
Outdoor furniture
-
Sun loungers or beach chairs
-
Wine/champagne
-
Airport drop off
-
Airport pick up
-
Coffee Shop on site
-
Shallow end
-
Spa/wellness center services
-
Steam room
-
Beauty Services
-
Fitness/spa locker rooms
-
Yoga classes
-
Manicure
-
Pedicure
-
Shuttle service
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Property cleaned by professional cleaning companies
-
Physical distancing in dining areas
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
Process in place to check health of guests
-
Access to health care professionals
-
Screens / Barriers between staff and guests for safety
-
Face masks for guests available
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Thermometers for guests provided by property
-
Breakfast takeaway containers
-
Key card access
-
Tour/class on local culture
-
Mobile app for room service
-
Live music/performance
-
Themed dinner nights
-
Happy hour
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Accommodations
Each room at JW Marriott Hotel Jakarta offers classic furnishings and stunning floor-to-ceiling windows, providing a sophisticated and comfortable stay. Enjoy modern amenities like tea/coffee facilities, a flat-screen TV, and a minibar for your convenience.
Dining Excellence
Indulge in a culinary journey at the hotel's five dining venues. From the international buffet at Sailendra Restaurant to the live entertainment and cocktails at Blu Martini Bar & Lounge, there's something to satisfy every palate. Experience authentic Japanese and Chinese cuisine at Asuka and Pearl restaurants.
Relaxation and Wellness
Unwind at the outdoor swimming pool or maintain your fitness routine at the on-site fitness centre. For ultimate relaxation, visit the Alameda Spa & Health Club for a rejuvenating massage. With car hire and concierge services available, your stay is sure to be seamless.
Book your stay at JW Marriott Hotel Jakarta and experience luxury in the heart of the city.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
The service and the breakfast are excellent. Specially for Indonesian food taste.
The surprise cake and decorations was very nice gesture.
The room was so old, like still back in 80's. I thought it was renovated the room but it wasnt.
Small swimming pool.
Zeer goede en nette hotel, ontbijt was ook top!
Centrally located hotel with good restaurants
The staff went out of their way to make our stay memorable
nothing not to like
I am disappointed with my experience at JW Marriott Hotel Jakarta. The hotel has a strong reputation, which is why I expected a consistently high standard of hospitality. Unfortunately, my experience did not live up to that reputation.
The service and overall guest experience were not at the level I expected from a luxury property. While the hotel has the potential to provide an excellent experience, the inconsistencies I encountered significantly affected my stay.
Unfortunately, my experience at JW Marriott Hotel Jakarta did not meet the standards I expected from a five-star property. The overall service and guest experience were disappointing, and the attention to detail was not what I would expect from a hotel of this reputation.
I had higher expectations based on the brand’s reputation, but the experience left me dissatisfied. There are several areas where the hotel could improve, particularly in terms of service consistency, responsiveness, and overall guest care.
I hope the management takes such feedback seriously and uses it to improve the experience for future guests.
The experience was far below what I expected from a luxury hotel. The service felt slow and unhelpful, the room did not feel properly maintained, and overall the stay was disappointing. For the price and reputation, I expected much better hospitality and attention to detail. Unfortunately, I would not choose to stay here again.
Putri was wonderful during the massage session. Highly recommended. I would visit putri again.
We stayed in this wonderful hotel when we recently relocated to Jakarta for a week.
As an international traveller and patron of Marriott hotels this hotel is absolutely top class. Seldom have we experienced such incredible customer service from morning until night.
Every member of staff is polite and courteous and has a genuine desire to help in anyway possible. The rooms are spacious and comfortable, the lounge offers great food and drinks and Sailendra offers a wonderful buffet which choices from across the globe!
Special care was taken helping our celiac daughter to eat gluten free.
There is a calm efficiency on show at this hotel every day and we can’t wait to visit again soon.
Thank you Delilah for our evening chats in the outdoor cafe!!
My stay at JW Marriott Hotel Jakarta was disappointing. The service did not meet my expectations, and some aspects of the overall experience felt below the standard I expected from a hotel of this reputation. I left feeling that the experience was not worth the money.
The staff were absolutely fantastic. Extremely helpful and happy able to assist with my requests.
Water pressure in the shower could have been better, but overall it was quite OK.
The spa was so complicated they have many corridors making it creepy and old, during my session the therapist reportedly touched close to my private area, I told them to stop. Though they already apologized I still felt uncomfortable and ended it directly. Not using real account cause the situation is so embarrassing.
Your guide to the flawless travel experience
Popular Countries
Get our app
