Baymont by Wyndham Kansas City KU Medical Center

Hotels
•
Baymont Inn & Suites
5.5 (757 reviews)
501 Southwest Blvd , Kansas City , us

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location / close to centre and convention area
Reasonable Uber access
Large rooms and beds (mentioned by some guests)
Free parking
Adjacent Mexican restaurant received positive mentions
Some guests reported clean and comfortable stays
Cons:
Rooms frequently dirty or filthy (dirty sheets, stains, wet carpets)
Rude or unhelpful front desk staff and poor complaint handling
Broken or non-working in-room items (TV, refrigerator, remotes)
AC noisy or unusable; uncomfortable air conditioning
Pool closed/empty and gym equipment broken
False advertising / rooms not matching online photos; safety/parking lot hazards
Overpriced for the condition

Categories

Cleanliness
2
Consistently poor in reviews: dirty bedsheets, stained/aged bathrooms, wet carpets, broken-entry carpeting and overall filth reported (several guests described the property as filthy).
Service
4.5
Mixed but leaning negative: multiple reports of rude or unhelpful front desk staff, refusal to connect to a manager and poor handling of room issues, though a few guests mentioned helpful/pleasant staff.
Location
8.5
Generally positive: several guests said the property was conveniently located (close to centre/convention), with reasonable Uber access to key areas.
Room Quality
3.5
Below average: many room problems noted — non-working TVs/fridges, flooded bathtubs, toilets not flushing, broken fixtures, aged and uncomfortable rooms.
Amenities
4.5
Weak: AC units noisy or unusable, pool closed/empty, gym equipment broken, ice machine/TV remote issues and limited/poor breakfast service reported.
Value for Money
6
Mixed signals: several guests called the hotel overpriced for the condition ('carísimo'), but some noted large rooms/beds and free parking; overall value is inconsistent.
Food and Beverage
7
Moderate: on-site breakfast described as minimal/scarce, but an adjacent Mexican restaurant was praised, giving some F&B options off-property.
Overall Experience
8
Mixed overall impression: while many guests reported severe issues and left early or never checked in, others had acceptable stays and appreciated location/nearby dining — net impression varies by stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:08

Property Description

Convenient Location
Less than 3 miles from Central Kansas City, Missouri and near Interstate 35, the Oak Tree Inn provides easy access to major attractions with a complimentary shuttle service.

Comfortable Accommodations
Each room at Oak Tree Inn features free Wi-Fi, Cable TV with HBO, a refrigerator, and tea/coffee-making facilities for a relaxing stay.

Relaxing Amenities
Guests can unwind in the outdoor pool and hot tub, stay active at the fitness centre, and benefit from the 24-hour reception for any assistance needed.

Experience comfort and convenience at Oak Tree Inn, just minutes away from key destinations like the University of Kansas Hospital, Sprint Center, and Kansas City Convention Center. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.5
Based on 757 reviews
Cleanliness: 2
Service: 4.5
Location: 8.5
Room Quality: 3.5
Amenities: 4.5
Value for Money: 6
Food and Beverage: 7
Overall Experience: 8
R
Robert • solo_traveller • us
10
Resting at Baymont
Pros:

Friendly staff, clean room, comfortable bed, good room size, and delicious breakfast.

Cons:

Nothing!

2026-08-14 • via Nuitee
K
Katherine • solo_traveller • us
1
2026-08-08 • via Nuitee
Q
Quilan • solo_traveller • us
8
2026-08-08 • via Nuitee
L
Lee • solo_traveller • us
7
2026-08-06 • via Nuitee
R
Raphael • solo_traveller • us
1
2026-08-04 • via Nuitee
K
Kristina • solo_traveller • us
4
Pros:

Clean and comfortable

Cons:

AC sounded like it was dying. Very loud all night long. TV didn't work. WiFi didn't work.

2026-08-03 • via Nuitee
J
Jane • solo_traveller • us
1
The hotel staff were horrible, the rooms were so bad missing a lot of things. I was moved to 3 rooms
Pros:

The distance to the convention center was reasonable 3.6 miles so far was able to take uber twice daily

Cons:

The hotel staff were horrible, the rooms were so bad missing a lot of things. I was moved to 3 rooms on the same day and the 4th room on the second day. First room had dirty bedsheets, second room TV and refrigerator both didn’t work, no hungers for clothes, toilet was not flushing. Third room bathtub flooded and they didn’t want to call a plumber. I asked to speak to a manager and the staff refused to connect me or give me the information for the manager

2026-08-03 • via Nuitee
A
alex • extended_group • gb
2
Do not stay at this place.
Pros:

The location of the property was decent. Close to the centre by uber.

Cons:

The property was aged, unclean, uncomfortable. Carpets were wet, bathrooms aged and stained with showers very poor. Stale smell and air conditioning was unusable. We stayed for World Cup. City and atmosphere was amazing but this is the worst hotel I’ve ever stayed in. We had to leave early and return home.

2026-08-02 • via Nuitee
T
Toni • solo_traveller • us
1
Didn’t check in because it wasn’t at all like their online pictures. False advertising.
Pros:

Absolutely nothing.

Cons:

It was absolutely filthy upon arrival and the front desk gentleman was rude. There was broken glass all over the parking lot from a broken car window, cigarette butts all around the front door, the front door was being held open from a rock, the entry carpet was extremely dirty and stained, and there was a car sitting on tires off the rim in the parking lot. Not safe at all, and I wouldn’t recommend at all. Worst hotel I’ve even tried to stay at. I drove and paid double because this place was so gross.

2026-07-25 • via Nuitee
M
m0rtellish • Solo travel
2
No refund
Pros:

do not use them they will not refund yhappensour your money if something . It's a private hotel so customer service can't really do anything and the TVs don't work.

2026-07-24 • via Tripadvisor
E
Ezequiel • family_with_children • ar
2
Un desastre todo
Pros:

Poco y nada

Cons:

Nada que ver lo que muestran las fotos de la realidad… me tuve que ir del desastre que era el mantenimiento de la habitación y el olor nauseabundo que había en todo el lugar

2026-07-23 • via Nuitee
J
Jorge • solo_traveller • ar
5
Carísimo
Pros:

Habitación y camas grandes

Cons:

Alfombras muy mojada cerca del aire acondicionado. Precio exorbitante (noche posterior a cuartos de final Arg - Suiza)

2026-07-21 • via Nuitee
C
Christina • couple • us
8
2026-07-20 • via Nuitee
N
Nancy • couple • us
1
Dissatisfied
Pros:

When we get into the room the bed and everything was dirty..looks like someone else just leave the room and they resigned to me and my partner..we requested another one and it was no water at the room..bad..bad..the third one was ok but my disappointment was how can you rent a dirty room,?? How can you expect someone can even sit at bed that is been used ?? Never seen an hotel crew with this poor performance .

Cons:

The way I feel getting a dirty room..

2026-07-20 • via Nuitee
L
Lim • solo_traveller • us
6
2026-07-18 • via Nuitee
C
Carreno • solo_traveller • us
8
2026-07-18 • via Nuitee
S
Steve • couple • us
1
2026-07-17 • via Nuitee
B
bixx • solo_traveller • us
1
2026-07-17 • via Nuitee
J
juan francisco • solo_traveller • mx
10
Pros:

muy buena ubicación, limpieza y sobre todo el personal

Cons:

todo está perfecto

2026-07-15 • via Nuitee
I
IARA • solo_traveller • us
4
2026-07-15 • via Nuitee