Baymont by Wyndham Kansas City KU Medical Center

Hotels
•
Baymont Inn & Suites
5.5 (762 reviews)
501 Southwest Blvd , Kansas City , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location / close to centre and convention area
Reasonable Uber access
Large rooms and beds (mentioned by some guests)
Free parking
Adjacent Mexican restaurant received positive mentions
Some guests reported clean and comfortable stays
Cons:
Rooms frequently dirty or filthy (dirty sheets, stains, wet carpets)
Rude or unhelpful front desk staff and poor complaint handling
Broken or non-working in-room items (TV, refrigerator, remotes)
AC noisy or unusable; uncomfortable air conditioning
Pool closed/empty and gym equipment broken
False advertising / rooms not matching online photos; safety/parking lot hazards
Overpriced for the condition

Categories

Cleanliness
2
Consistently poor in reviews: dirty bedsheets, stained/aged bathrooms, wet carpets, broken-entry carpeting and overall filth reported (several guests described the property as filthy).
Service
4.5
Mixed but leaning negative: multiple reports of rude or unhelpful front desk staff, refusal to connect to a manager and poor handling of room issues, though a few guests mentioned helpful/pleasant staff.
Location
8.5
Generally positive: several guests said the property was conveniently located (close to centre/convention), with reasonable Uber access to key areas.
Room Quality
3.5
Below average: many room problems noted — non-working TVs/fridges, flooded bathtubs, toilets not flushing, broken fixtures, aged and uncomfortable rooms.
Amenities
4.5
Weak: AC units noisy or unusable, pool closed/empty, gym equipment broken, ice machine/TV remote issues and limited/poor breakfast service reported.
Value for Money
6
Mixed signals: several guests called the hotel overpriced for the condition ('carísimo'), but some noted large rooms/beds and free parking; overall value is inconsistent.
Food and Beverage
7
Moderate: on-site breakfast described as minimal/scarce, but an adjacent Mexican restaurant was praised, giving some F&B options off-property.
Overall Experience
8
Mixed overall impression: while many guests reported severe issues and left early or never checked in, others had acceptable stays and appreciated location/nearby dining — net impression varies by stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:08

Property Description

Convenient Location
Less than 3 miles from Central Kansas City, Missouri and near Interstate 35, the Oak Tree Inn provides easy access to major attractions with a complimentary shuttle service.

Comfortable Accommodations
Each room at Oak Tree Inn features free Wi-Fi, Cable TV with HBO, a refrigerator, and tea/coffee-making facilities for a relaxing stay.

Relaxing Amenities
Guests can unwind in the outdoor pool and hot tub, stay active at the fitness centre, and benefit from the 24-hour reception for any assistance needed.

Experience comfort and convenience at Oak Tree Inn, just minutes away from key destinations like the University of Kansas Hospital, Sprint Center, and Kansas City Convention Center. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.5
Based on 762 reviews
Cleanliness: 2
Service: 4.5
Location: 8.5
Room Quality: 3.5
Amenities: 4.5
Value for Money: 6
Food and Beverage: 7
Overall Experience: 8
T
thibaut • solo_traveller • be
8
Pros:

Quality/ price ratio excellent.

Cons:

The bad side is the lack of insulation between floors. And the exterior aspect which is neglected.

2026-10-16 • via Nuitee
A
Araceli • family_with_children • us
7
7
Pros:

Tranquilo

Cons:

Que tarde una hora para registrarme

2026-10-15 • via Nuitee
Q
Quilan • family_with_children • us
8
2026-10-14 • via Nuitee
C
chalifoux • couple • us
7
The price should have been less
Pros:

Great location

Cons:

Hallway smell, no ice, a piece of curtain fell on my husbands head

2026-10-13 • via Nuitee
B
Brigido • extended_group • us
10
Pros:

Buen servicio y limpieza

Cons:

Todo fue excelente .no tuve ni un problema

2026-10-13 • via Nuitee
S
Sylvia • couple • us
3
2026-10-12 • via Nuitee
R
Rodolfo • extended_group • us
6
2026-10-12 • via Nuitee
D
Deborah • solo_traveller • us
1
2026-10-12 • via Nuitee
C
Carter • extended_group • us
1
Absolutely terrible, I do not recommend.
Pros:

I didn't get to stay, they let me book it but when I got there the staff member, Vick Patel yelled in my face and said I couldn't get a room at 19 even though my friend is 21. I tried to get a refund through the hotel and booking.com and I was given $1.99 for a $90+ room.

Cons:

The staff and the support.

2026-10-09 • via Nuitee
R
Romo • family_with_children • us
5
It’s ok for the value but wouldn’t recommend again.
Pros:

The staff were super helpful and the beds were clean.

Cons:

The bathroom had a funny smell to it. Also my wife claimed to have found a roach(no picture was taken) and the bathroom was dirty. We also had a problem with a multi plug not working. Tried calling front desk but it was one girl running it. Also 150 deposit was needed that was hidden in the fine print (not their fault)

2026-10-08 • via Nuitee
J
Jocelyn • family_with_children • us
5
I would recommend if u need something cheap, but it’s not a very clean or pretty place.
Pros:

Near a Mexican restaurant and sonic. It stay was cheap.

Cons:

The carpet was very dirty, my socks wear black just by walking on it. It smelled like old the whole place. The couch had a weird white stain on it. The lighting in the bathroom looked a lot better in the pictures than in real life.

2026-10-08 • via Nuitee
D
Daniela Rativa Gaona • couple • co
6
Para pasar la noche sin muchas pretenciones
Pros:

Cama cómoda

Cons:

Mucho olor a humedad y cigarrillo

2026-10-07 • via Nuitee
K
Kendra • couple • us
1
Pros:

Dirty. Run down.

Cons:

Dirty. Run down.

2026-10-07 • via Nuitee
B
Barb • solo_traveller • us
7
Quite surprised
Pros:

I like that it was very close to KU medical Center and you didn't have to go far to find a reasonably priced motel room. I like the price that I got for my room and I was very impressed with my room and how clean it was. Everything worked this time also.

Cons:

The first thing I didn't like was the bed was definitely slept on you could tell where it had been slept on and where it hadn't been slept on. I went home hurting from the bed. The second thing I want to bring up is they need to use some Drano in the shower drain. I was standing in yuck above my ankles so they need to clean the drains very badly. The third thing is trying to get the door shut and opened around this motel it's very hard to get them open and shut and I don't understand why.

2026-10-07 • via Nuitee
L
Leandra • solo_traveller • us
1
Pros:

The staff was very friendly.

Cons:

Definitely needs lots of updates. It was very loud and we were woken up several times through the night by fights in the hallway. I will not stay here again. Felt very unsafe.

2026-10-07 • via Nuitee
E
Enrique • solo_traveller • us
7
2026-09-19 • via Nuitee
R
Ralph • solo_traveller • us
7
Vick Patel was terrific. A big help. Great front desk man.
2026-09-18 • via Nuitee
F
FlyDrgnz • solo_traveller • us
1
Disappointed now I will avoid Wyndham hotels
Pros:

Location and price

Cons:

Off to a bad start. I booked a specific room because there was a chaise lounge which I needed for my boyfriend when he got out of surgery. I even said this in my special requests. The room only had a chair. I had to ask the front desk for a different room. They
obliged. The new room they gave me had a door that had been broken into in some way. It looked like someone took a bartering ram to it. The lock was messed up and barely worked. This made me feel a little uneasy with the neighborhood it was in. The tv wasn't too bad. I use my roku stick anyway. Then there was the issue with the Internet. If you have anything important you need to do, prepare to use your phone's hotspot. The bed was hard as a rock and because I stayed there a week I got a back ache. Breakfast was only eggs and sausage links so if you like that, score, but I don't! My key card deactivated 2 times and once was when I was checking on breakfast and unfortunately there was nobody at the front desk to get me new cards. I tracked down the maid and she told me there wouldn't be anyone there for 20 more minutes. Then she let me in my room. ( good thing it really was my room) I wanted to take a shower in the morning but that wasn't happening because it was out of hot water. I ordered food and they didn't give me a fork so I asked the front desk and they told me they locked up the breakfast room so they couldn't gimme one. I had to ask for housekeeping and they didn't vacuum one day, another day they didn't make the bed. From now on I am going to avoid Wyndham properties because they don't regulate the people running them so it doesn't matter if the hotel is being run to the ground they can still keep the Wyndham name.

2026-09-17 • via Nuitee
M
MARLYN • family_with_children • us
3
Cons:

No elevator not stated on website.

2026-09-16 • via Nuitee
S
Sandra • solo_traveller • us
5
Pros:

Rooms were clean. Beds were soft and comfortable.

Cons:

The TV got no reception. So no television all night.

2026-09-16 • via Nuitee