Best Western Potomac Mills

Hotels
•
Best Western
8 (705 reviews)
14619 Potomac Mills Road , Woodbridge , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Comfort
Cons:
Service issues
Outdated facilities
Food quality

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness positively, but issues with dead flies and an old room were noted.
Service
8
Service was mixed, with complaints about rudeness and unresponsive staff.
Location
9
Many guests praised the convenient location near restaurants and shops.
Room Quality
7.5
Rooms were described as clean but dated, needing updates and improvements.
Amenities
7.5
Amenities received lower marks due to outdated facilities and limited breakfast options.
Value for Money
8.5
Overall perceived as reasonable value for the price, but some complaints noted.
Food and Beverage
7.5
Breakfast had issues such as being understocked, with mixed reviews regarding quality.
Overall Experience
8.5
Overall experience was good, but several guests felt the hotel did not meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:47

Property Description

Convenient Location
Located just 46 km outside of Washington, D.C., our hotel in Woodbridge, Virginia offers free WiFi and onsite parking for your convenience.

Comfortable Accommodations
Each guestroom is equipped with a coffee maker, work desk, and flat-screen TV. Upgrade to rooms with a microwave, refrigerator, and seating area for added comfort.

Great Amenities
Start your day with a full American buffet breakfast, take a dip in the outdoor swimming pool, and stay active in our on-site fitness centre.

Book your stay at Best Western Potomac Mills to enjoy all these features and more during your visit to the area.

Important information:

Please note, the credit card will be pre-authorized for USD 200 at the time of check-in for up to 4 nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Tue, Apr 15, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 705 reviews
Cleanliness: 7.5
Service: 8
Location: 9
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8.5
R
Roxanne • family_with_children • us
10
Pros:

The staff greeted me so kindly. The location felt safe and secure. My room was large, clean, and quiet. It was a wonderful stay for a quick trip up 85 for the value. So glad I chose to stay here.

Cons:

Can't think of anything negative to say about my stay.

2026-03-28 • via Nuitee
G
Grenell • family_with_children • us
7
Overall it was a good stay but need some more room upgrades
Pros:

The rooms have been upgraded since our stay a few years ago. It is moving in the right direction

Cons:

We had a few problems with key cards working. The electrical outlets need to be upgraded in the room we stayed in.

2026-03-28 • via Nuitee
R
Robertson • couple • us
8
Pros:

We enjoyed staying for one night. The desk staff was very nice and welcomed us. The breakfast was great, and the perfect location for shopping at the Potomac Mills Mall

Cons:

N/A

2026-03-26 • via Nuitee
M
Marquita • family_with_children • us
9
2026-03-24 • via Nuitee
E
Elijah J. • family_with_children • us
3
10/10 do not recommend.
Pros:

I did not like anything.

Cons:

The room was nothing like the pictures and it was broke, things everywhere. The AC would turn off at random. It was over not a good experience.

2026-03-23 • via Nuitee
B
Brittany • family_with_children • us
7
Nice clean convienient
Pros:

It was clean convenient to food shopping and what we initially came for. Staff was nice

Cons:

It was nothing I didn’t like.

2026-03-23 • via Nuitee
N
Nadzan • family_with_children • us
10
2026-03-22 • via Nuitee
D
De Leon • family_with_children • us
1
2026-03-19 • via Nuitee
D
Dalya • couple • us
10
2026-03-19 • via Nuitee
M
Mary • solo_traveller • us
8
2026-03-18 • via Nuitee
D
Debra • family_with_children • us
9
Definitely Recommend
Pros:

My trip was for pleasure. Primarily for relaxing and visiting extended family living in the surrounding area. I stayed 2 nights.

I really like the extra security feature, key card required to enter the building,and access floors through the elevator. I appreciate the courtesy parking.

The price was good. The staff was very welcoming, friendly, and accommodating throughout my stay. My room was clean and comfortable.

Cons:

As I stated previously, I like everything about my stay. However, there were some minor inconveniences that I reported during check- out. The shower curtain wouldn't stay closed because there were rips within the top holes around the shower pole. This often resulted in water on the floor.

Also, the Aircondition didn't work properly. During the whole stay, the cooling system remained on fan setting. The LCD only projected lines. There weren't any numbers noted on the cooling panel dashboard.

However, the outside temps were similar to early Springtime during the day, and a little cooler at night , so having at least the fan blowing worked fine.

2026-03-17 • via Nuitee
A
Agnes • solo_traveller • us
10
I am very pleased
Pros:

The place is quite and clean

Cons:

The location

2026-03-16 • via Nuitee
K
Karen • couple • us
4
2026-03-15 • via Nuitee
E
Eric • family_with_children • us
7
2026-03-10 • via Nuitee
B
Brenda • couple • us
10
2026-03-09 • via Nuitee
M
Manouk • couple • us
10
2026-03-04 • via Nuitee
J
jimnD9146JB • Solo travel
10
No complaints
Pros:

Staff was accommodating. Great breakfast. Great location as well. No complaints.

2026-03-03 • via Tripadvisor
R
RachelGUSA • Friends getaway
10
Will stay again!
Pros:

Clean rooms and lots of breakfast options

2026-03-01 • via Tripadvisor
C
Curtis • family_with_children • us
10
Pros:

Location is great

2026-03-01 • via Nuitee
J
jay • couple • us
9
Well pleased
Pros:

Location

Cons:

No complaints

2026-02-26 • via Nuitee