ibis Thornleigh

Hotels
•
ibis
7.6 (2246 reviews)
200-212 Pennant Hills Road , Thornleigh , au

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Comfortable beds
Cons:
Lift not working
Cleanliness issues
Room quality varied

Categories

Cleanliness
6.56
Some reviews mentioned dust and cobwebs, affecting the overall impression.
Service
8.03
Despite some issues, the staff were described as friendly and accommodating.
Location
8.57
Guests appreciated the convenient location near the Pacific Highway.
Room Quality
7.02
Rooms were generally comfortable, but some were described as well worn.
Amenities
7.55
Basic amenities were provided, some noted a lack of microwaves.
Value for Money
7.51
Guests felt the hotel offered reasonable value for the price.
Food and Beverage
7.06
Some guests enjoyed the breakfast, while others had mixed views.
Overall Experience
8.53
Many guests reported a pleasant stay overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:24

Property Description

Modern Comforts
Hotel Ibis Thornleigh offers air-conditioned rooms with a flat-screen TV, iPod dock, and a work desk. Each room is equipped with a refrigerator, tea/coffee maker, and a sleek bathroom with guest toiletries and a hairdryer.

Convenient Amenities
Guests can enjoy the convenience of a 24-hour front desk, on-site restaurant, and bar at the hotel. The Ibis Kitchen & Bar serves buffet breakfast, a la carte lunch and dinner, with meal and beverage options available round the clock, including a late-night menu.

Ideal Location
Located just 750 meters from Thornleigh Railway Station, the hotel is a short drive from Sydney Adventist Hospital and Lane Cove National Park. With central Sydney 30 minutes away and Sydney Airport 40 minutes away, Hotel Ibis Thornleigh offers a perfect blend of comfort and accessibility.

Book your stay at Hotel Ibis Thornleigh for a seamless and enjoyable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 10 per day.

Location

Guest Reviews

7.6
Based on 2246 reviews
Cleanliness: 6.56
Service: 8.03
Location: 8.57
Room Quality: 7.02
Amenities: 7.55
Value for Money: 7.51
Food and Beverage: 7.06
Overall Experience: 8.53
S
Sofia • extended_group • au
5
2026-06-06 • via Nuitee
M
Mandy • couple • au
5
If thd room didn’t smell it would have been ok
Pros:

Convenient to where we were going

Cons:

The room smelled damp and musty

2026-06-06 • via Nuitee
G
Gregory • solo_traveller • au
8
Comfortable stay.
Pros:

The toilet/shower was very good and location excellent for going north out of Sydney.

Cons:

The room was very dusty next to and around single bed under window and some of the furniture around fridge water damaged.

2026-06-05 • via Nuitee
P
Peter • solo_traveller • au
9
2026-06-04 • via Nuitee
M
Melissa • couple • au
8
All good
Pros:

Lovely room and cozy!

Cons:

No objective

2026-06-04 • via Nuitee
L
Laurie • solo_traveller • au
10
Very clean and comfortable beds. So nice not to sleep in a sink hole created be the many previous people.
Pros:

Convenient location 24hr reception and food drinks available.

Cons:

Old TVs in rooms would have preferred a smart TV.

2026-06-03 • via Nuitee
S
Sally • couple • au
8
Basic hotel with a welcoming atmosphere
Pros:

My second stay here. I had a nicer room than I remember. Quite basic but it’s comfortable enough. The young women on staff were fantastic; so smiling and welcoming, we were amazed by how lovely they were. What a nice vibe! Breakfast options were good and we ate twice in the restaurant for dinner.

Cons:

More vegetarian dinner options pls— both nights the veg lasagne was unavailable.

2026-06-02 • via Nuitee
A
Anderson • solo_traveller • au
9
Pros:

Staff were friendly and helpful

Cons:

Paying to park our car in their car park

2026-06-01 • via Nuitee
P
Patricia • solo_traveller • au
6
2026-06-01 • via Nuitee
G
Gary • solo_traveller • au
8
2026-06-01 • via Nuitee
E
Erica • solo_traveller • au
5
Pros:

Staff were helpful in assigning a new room when our first room was damp

Good location for what we needed

Cons:

The food in the restaurant was not the best. A little pricey for what it was.
Sheets were itchy and bed was lopsided

2026-05-31 • via Nuitee
K
Kath • couple • au
8
2026-05-31 • via Nuitee
K
Karen • couple • au
7
Pros:

Staff and breakfast.

Cons:

Bed comfort level was low. Bathroom was like a cruise ship. For the price I expected it to be less than what we usually stay in, but we have decided to not stay there again.

2026-05-30 • via Nuitee
J
Janine • couple • au
8
Pros:

Convenient location. Comfy beds. Great breakfast options

Cons:

A bit taken aback that we had to pay an extra $10 to park our car. There was plenty of parking spaces so obviously parking availability was not a factor

2026-05-30 • via Nuitee
D
Doreen • solo_traveller • au
8
was a good break in such bad weather
Pros:

tidy and clean

Cons:

single bedS And TV too low to watch in bed

2026-05-28 • via Nuitee
E
Emma • couple • au
6
Value for money for a short stay in the surrounding area.
Pros:

For a 2-night stay, the room was comfortable enough for our purposes. It was also close to the event we were attending.

Cons:

The toilet/bath required a step up and down. Quite risky for an arthritic person like me. The bed had only two pillows, one each for my husband and me. The breakfast was quite average and had very little selection offered.

2026-05-27 • via Nuitee
M
Melissa • couple • au
10
All the better accommodations and locations to easy access.
Pros:

Clean, comfortable!

Cons:

No comments

2026-05-27 • via Nuitee
C
Carole • solo_traveller • au
7
The bed was comfy, bathroom small and food terrible.
Pros:

The accommodation was comfortable, although the bathroom being a cubicle is quite small.

Cons:

Although the Ibis Hotel advertises its restaurant as an option to dine in, the food was terrible. My first preference was a vegetarian lasagne but it had already run out before Friday. My second option, Beef Stroganoff, the meat was tough and unable to be cut and I sent it back. My third option was fish and chips, too many chips, the salad was old - wilted and contained old yellow leaves with just a few cherry tomatoes mixed in. If the hotel is offering a restaurant, and I think a Friday and Saturday would be a peak time for people to dine in, the food needs to be brought up to standard. The breakfast buffet was OK.

2026-05-27 • via Nuitee
N
Ned • couple • au
8
Great we will use again
Pros:

The location was great for us because of close proximity to family

Cons:

All good

2026-05-26 • via Nuitee
J
Jeni • solo_traveller • au
8
2026-05-26 • via Nuitee