Palacio Urgoiti

Hotels
Independent
9 (101 reviews)
Arritugane Kalea, s/n, Mungia, Vizcaya, 48100 , Mungia , ES

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Spacious rooms
Beautiful views
Friendly staff
Cons:
Limited outdoor space
Limited healthy breakfast options
Minor maintenance issues
Expensive breakfast

Categories

Cleanliness
7.7
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.5
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.3
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.9
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.4
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8.1
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-27 08:38

Property Description

Indulge in Luxury and Comfort
Take advantage of the outstanding features this hotel offers, including an indoor pool and a fitness center for your recreation needs. Make use of complimentary wireless internet access, concierge services, and a banquet hall during your stay.

Savor Basque Cuisine and More
Dine at the exquisite Restaurante Harria for lunch or dinner, specializing in Basque cuisine. Enjoy meals at the coffee shop/cafe, have room service (limited hours), or unwind with a drink at the bar/lounge. Buffet breakfasts are available on weekends for a fee.

Convenience and Elegance
Unwind in one of the 43 guestrooms with modern amenities like flat-screen televisions and complimentary wireless internet. Benefit from a business center, dry cleaning services, and a 24-hour front desk. If you're planning an event, utilize the 4962 square feet of space for conferences or meetings.

Book your luxurious stay at Palacio Urgoiti now and experience elegance and relaxation in Mungia.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 0

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9
Based on 101 reviews
Cleanliness: 7.7
Service: 8.5
Location: 8.3
Room Quality: 7.9
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.4
Overall Experience: 8.1
D
David family
10
Pros:

Beautiful hotel in the hills northeast of Bilbao. Easy to find, and as convenient as can be expected to drive in and out of the city for a few days. Unlike many places in Spain, good reliable air conditioning. Note that the “Family” room is just one room, so no privacy for anyone sleeping in either of the two beds. Hotel restaurant was good, not great, but good value.

2025-07-05 via Nuitee
D
David partner
10
Pros:

We really enjoyed our stay

2024-11-12 via Nuitee
H
Hasan Fikret
10
Worth a visit
Pros:

Short but comfortable stay at a very fine hotel.

2024-11-02 via Nuitee
T
Trevor
10
Fab
Pros:

When we first arrived the reception was welcoming the pool was lovely and relaxing. The food was delicious and the wine very nice. The room was fabulous with spectacular views. The staff couldn’t have been nicer. If we are over that way again I know where I will be staying. I highly recommend it

2024-07-04 via Nuitee
P
Peter partner
10
Pros:

Although it was not why we chose the hotel it is an excellent base for coming to or leaving Bilbao. Very handy for the airport without in any way feeling like an”airport hotel”. Nice indoor pool and classy pitch and putt attached

2024-06-30 via Nuitee
G
Greg
10
Pros:

Facilities need updating. Restaurant was great and staff were very helpful

2024-06-17 via Nuitee
K
Karoline
6
Décevant
Pros:

Le « palacio » est loin d’être à la hauteur de son nom. Le personnel était peu souriant et peu avenant. Les demandes faites lors de la réservation (ex: deux lits) ne sont pas respectées. Nous étions deux voyageurs et nous avions une pauvre petite serviette…. Bref, notre arrivée ne s’est pas super bien passé et nous avons été déçus. La nourriture du restaurant est extrêmement dispendieuse et décevante. Une entrée de « cannelloni » (qui ne sont même pas des cannellonis en passant mais des espèces de rouleaux à la courge fourrés d’une espèces de purée accompagnés d’UNE petite carotte.) a 17€ servi par un air bête. Nous voyageons beaucoup et nous savions bien qu’au prix que charge l’hôtel pour une chambre, que n’étions pas pour être dans un « palacio », mais tout de même…. Extrêmement déçu.

2024-05-19 via Nuitee
Y
yehiel
10
Very good choice
Pros:

Wonderful place, nice area, good restaurant and helpful staff

2024-05-11 via Nuitee
C
Christopher
6
Beautiful location in the mountains
Pros:

Having stayed here on two previous occasions, the location remains stunning and the cost reasonable depending on the season but overall the standards seem slightly reduced. The basic rooms are pretty basic (!) and if you’re looking for a hearty breakfast ahead of a long journey, the offering is meagre to say the least.

The Bistro and the main restaurant offer pretty much the same menu and some items are excellent value whilst others seems overpriced. However the quality is fine.

Beware a bread roll will cost you €1.50 but a glass of very decent wine can be as little as €2.40!

2024-03-18 via Nuitee
G
Gregg partner
10
Pros:

Wonderful, huge room. Great staff and excellent service. There is a young English gentleman (John?) working in the bar who was super. I have recommended this establishment to friends.

2024-03-01 via Nuitee
S
Shannon
10
Pros:

The pool was a wonderful addition to this quaint place in the country, though still very close and convenient to the airport.

The breakfast area is a beautiful glassed in setting looking into the countryside.

2023-12-04 via Nuitee
H
Hazel partner
10
Pros:

Beautiful building in an amazing location witth really easy access to Bilbao city centre

2023-10-08 via Nuitee
C
Charles
10
You need to stay here its a Monument of a building
Pros:

I chose this place because it is 25 min from Port Bilbao and its out in the country with plenty of parking but when you get there you discover this fabulous monument of a building. I asked about its history at reception and they informed me that the building was sited 15km away and a motorway was going to go straight through it so the owner dismantled the whole place 20 years ago and rebuilt it on its present site, its just incredible and there are photos to prove it in the restaurant. I have stayed here twice .

2023-10-04 via Nuitee
J
Jo Beth
10
Pros:

El personal fue extremadamente servicial y amable. No pude encontrar la manera de hacer retroceder mi coche de alquiler. ¡El personal se apresuró a venir a mi rescate! La habitación era preciosa así como la vista desde mi balcón! Sin duda lo recomendaría! ¡Gracias!

2023-09-24 via Nuitee
L
Lisa
10
What a find !
Pros:

Comfortable hotel with huge bedroom and bathroom. Very peaceful bearing how close it is to the airport. SHame we only had one night

2023-09-18 via Nuitee
P
Pilar
10
Excellent location
Pros:

Convenient location because of the proximity to the airport but beautiful surroundings. The hotel is a beautiful old palace in the middle of a forest. Nice ambience, decorations and staff.

2023-09-14 via Nuitee
M
Michael
10
Country golf club hotel close to airport
Pros:

Lovely country club hotel very close to airport.

2023-09-12 via Nuitee
Z
Zurab family_with_children
10
Pros:

Amazing staff and location in historic palace hotel

2023-09-05 via Nuitee
S
Sandra
10
Pros:

We love staying in this hotel and will return again. Great value for a lovely setting and lovely room with a lovely view.

2023-07-06 via Nuitee
L
Lara
10
Pros:

Beautiful and peaceful hotel! Excellent service!!

2023-06-30 via Nuitee