Zeynep Sultan Hotel

Hotels
9 (516 reviews)
Zeynep Sultan Camii Sk. 25 Sultanahmet , Istanbul , tr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Central location
Cons:
Cleanliness issues
Room size
Disrespectful service by management

Categories

Cleanliness
8
Issues reported with cleanliness, including a cockroach found in the room and inadequate cleaning.
Service
10
Generally positive experiences with friendly staff, though a significant issue with the General Manager's behavior was mentioned.
Location
10
Multiple positive comments on the central location making it easy to access attractions.
Room Quality
8
Complaints about room size, lack of ventilation, and mattress issues noted.
Amenities
9
Some comments regarding the amenities were positive, but there were also complaints about lack of basic amenities like an iron.
Value for Money
9
Perceived high prices for the hotel transfer and charges for water, affecting overall value.
Food and Beverage
9
Breakfast received mixed reviews, described as okay, but not outstanding.
Overall Experience
9
Overall experiences varied greatly; positive in certain areas but significant issues led to a less favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:38

Property Description

Historical Charm
Zeynep Sultan Hotel offers a unique experience, transporting guests back to Ottoman times with its picturesque view of domes and minarets in Sultanahmet.

Modern Comforts
The hotel ensures a comfortable stay with air-conditioned rooms featuring satellite TV, minibar, and en suite bathrooms. Guests can also relax on the panoramic roof-top terrace while enjoying drinks and gazing at the Hagia Sophia.

Convenience and Hospitality
With a 24-hour reception desk and staff ready to assist in planning visits to nearby attractions like the Topkapi Palace and Blue Mosque, guests can explore Istanbul effortlessly. Additionally, free WiFi and proximity to local cafes and restaurants make Zeynep Sultan a perfect choice for your stay in Istanbul.

Book now to immerse yourself in the rich history and warm hospitality of Zeynep Sultan Hotel.

Important information:

Please note that there is no elevator at the property.

Zeynep Sultan Hotel offers happy hour from 17:00 until 19:00 with complimentary tea, coffee and cookies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 516 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
A
Amina • couple • ba
10
Pros:

We had a great experience staying at this hotel. The location is excellent, making it very convenient to get around and explore the area. The staff were extremely friendly, helpful, and always ready to assist with anything we needed.

The hotel was clean and well-maintained, which made our stay even more comfortable. Everything was arranged exactly as agreed, with no issues at all. We especially appreciated the airport transfer service – both pickup and drop-off were well organized and on time.

Overall, everything went smoothly and according to plan. I would definitely recommend this hotel to anyone looking for a pleasant and hassle-free stay.

2026-04-11 • via Nuitee
M
MASAMI • solo_traveller • jp
10
テラスからの眺めが素晴らしい。
Pros:

スタッフさん達は優しくフレンドリー。ロケーションは最高です。美味しい朝食が食べられるテラスからの眺めは、イスタンブールを存分に満喫出来ます。

Cons:

ありません。

2026-04-08 • via Nuitee
S
Sylvianne • family_with_children • be
9
Pros:

Un bon rapport qualité prix, la situation est juste exceptionnelle pour qui veut visiter Istanbul et n'est pas trop bruyante. La literie est très confortable. Le déjeuner est très correct et peut être pris en terrasse.Le personnel est très accueillant et à l'écoute. Merci

Cons:

Les chambres sont petites, mais peu importe puisque, nous n'y sommes que pour dormir .

2026-04-07 • via Nuitee
G
Gaetano • family_with_children • it
7
Pros:

Posizione straordinaria, colazione completa e variata su terrazza panoramica.

Cons:

Cambio asciugamani spesso non effettuato: hanno ripiegato quelli sporchi come se fossero intercambiabili...

2026-04-07 • via Nuitee
A
Anna • extended_group • hu
7
2026-03-29 • via Nuitee
Руслана • couple • ua
10
2026-03-19 • via Nuitee
M
Mustafa • couple • tr
10
2026-03-18 • via Nuitee
G
Gerard • solo_traveller • ie
8
2026-03-12 • via Nuitee
A
Adrien • solo_traveller • fr
8
2026-03-07 • via Nuitee
T
Tracey • extended_group • us
10
Second Time to Stay in this Nice Hotel
Pros:

The location can’t be beat, on a quiet street two blocks away from the Hagia Sofia and other major sites. The staff was all very nice. The room and beds were comfortable.

Cons:

Nothing. Everything was great!

2026-03-05 • via Nuitee
S
Stephanie • family_with_children • fr
8
Pros:

Le petit dejeiuner

Cons:

Chambre et salle de bain petites

2026-02-25 • via Nuitee
Y
Yasar • couple • be
8
2026-02-23 • via Nuitee
G
Gisele • family_with_children • br
10
Pros:

Localização excelente

2026-02-22 • via Nuitee
H
hhV6226XV • Family
10
Best Hotel in Istanbul
Pros:

Had a amazing time staying at Zeynap Sultan hotel in Istanbul. Staff is extremely friendly, hotel is super clean, easy access and up to standards. I will definitely come back and stay here.

2026-02-20 • via Tripadvisor
T
tonti • extended_group • it
8
2026-02-14 • via Nuitee
C
claudia • family_with_children • it
8
Pros:

Posizione centrale dell'hotel e comoda per i trasporti.

Cons:

La poca varieta della colazione

2026-02-13 • via Nuitee
P
Paradise41320443093 • Couples
10
Great Hotel
Pros:

Great little hotel near to all attractions and public transport. Rooms are small but have everything you need. Our room was serviced everyday with fresh towels daily. Breakfast is buffet style with plenty of choice. All in all we loved this hotel and highly recommend.

2026-02-04 • via Tripadvisor
B
brownd628 • Friends getaway
10
good stay in Istanbul
Pros:

very close to museums Hagia sophia and blue mosque; its like five minutes walk..very helpfull and kind staff always willing to help

2026-02-01 • via Tripadvisor
A
Adina • family_with_children • gb
10
2026-01-20 • via Nuitee
F
francisco de Borja • extended_group • es
10
Perfect enjoyable and everything good
Pros:

Cleanines and treat from workers

Cons:

It was perfect

2026-01-20 • via Nuitee