Zeynep Sultan Hotel

Hotels
9 (505 reviews)
Zeynep Sultan Camii Sk. 25 Sultanahmet , Istanbul , tr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Central location
Cons:
Cleanliness issues
Room size
Disrespectful service by management

Categories

Cleanliness
8
Issues reported with cleanliness, including a cockroach found in the room and inadequate cleaning.
Service
10
Generally positive experiences with friendly staff, though a significant issue with the General Manager's behavior was mentioned.
Location
10
Multiple positive comments on the central location making it easy to access attractions.
Room Quality
8
Complaints about room size, lack of ventilation, and mattress issues noted.
Amenities
9
Some comments regarding the amenities were positive, but there were also complaints about lack of basic amenities like an iron.
Value for Money
9
Perceived high prices for the hotel transfer and charges for water, affecting overall value.
Food and Beverage
9
Breakfast received mixed reviews, described as okay, but not outstanding.
Overall Experience
9
Overall experiences varied greatly; positive in certain areas but significant issues led to a less favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:38

Property Description

Historical Charm
Zeynep Sultan Hotel offers a unique experience, transporting guests back to Ottoman times with its picturesque view of domes and minarets in Sultanahmet.

Modern Comforts
The hotel ensures a comfortable stay with air-conditioned rooms featuring satellite TV, minibar, and en suite bathrooms. Guests can also relax on the panoramic roof-top terrace while enjoying drinks and gazing at the Hagia Sophia.

Convenience and Hospitality
With a 24-hour reception desk and staff ready to assist in planning visits to nearby attractions like the Topkapi Palace and Blue Mosque, guests can explore Istanbul effortlessly. Additionally, free WiFi and proximity to local cafes and restaurants make Zeynep Sultan a perfect choice for your stay in Istanbul.

Book now to immerse yourself in the rich history and warm hospitality of Zeynep Sultan Hotel.

Important information:

Please note that there is no elevator at the property.

Zeynep Sultan Hotel offers happy hour from 17:00 until 19:00 with complimentary tea, coffee and cookies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 505 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
S
Stephanie • family_with_children • fr
8
Pros:

Le petit dejeiuner

Cons:

Chambre et salle de bain petites

2026-02-25 • via Nuitee
Y
Yasar • couple • be
8
2026-02-23 • via Nuitee
G
Gisele • family_with_children • br
10
Pros:

Localização excelente

2026-02-22 • via Nuitee
T
tonti • extended_group • it
8
2026-02-14 • via Nuitee
C
claudia • family_with_children • it
8
Pros:

Posizione centrale dell'hotel e comoda per i trasporti.

Cons:

La poca varieta della colazione

2026-02-13 • via Nuitee
A
Adina • family_with_children • gb
10
2026-01-20 • via Nuitee
F
francisco de Borja • extended_group • es
10
Perfect enjoyable and everything good
Pros:

Cleanines and treat from workers

Cons:

It was perfect

2026-01-20 • via Nuitee
H
Heikki Antero • couple • fi
8
2026-01-20 • via Nuitee
M
Major • family_with_children • hu
10
2026-01-19 • via Nuitee
E
Ekaterina • couple • ru
9
Отель небольшой, отличная локация. Вечером было тихо. В номерах тепло (мы были в январе), чисто. Персонал отличный!
Pros:

Очень хорошая локация. Вид с террасы.

Cons:

Не очень вкусные завтраки.

2026-01-19 • via Nuitee
V
Valentina • family_with_children • ru
8
Співвідношення ціна/якість/розташування — готель хороший, попри недоліки я все ж можу його рекомендувати для пр
Pros:

Розташування супер. До всіх історичних місць в які хотіли попасти було 5-15 хвилин пішки. Це прекрасно! Сніданки в готелі хороші, персонал привітний, особливо запам’ятався адміністратор.

Cons:

В двох шухлядах тумб в номері знайшли мертвих тараканів, і ще двох знаходили в ванній кімнаті живими за час проживання в готелі. Прибирання в номері було зовсім поверхневим.

2026-01-19 • via Nuitee
B
Busra • extended_group • fr
8
2026-01-19 • via Nuitee
K
Katalin • family_with_children • hu
10
2026-01-19 • via Nuitee
H
Hina • family_with_children • in
6
2026-01-17 • via Nuitee
I
IOANNIS • family_with_children • gr
5
Pros:

Καλο αλλα οχι οπως το περιμεναμε.
Πολυ μικρο το δωματιο.
Καθολου προιοντα περιποιησης υγιεινης.
Παλαιου τυπου ξενοδοχειο ενω στις φωτο παρουσιαζεται πολυ διαφορετικο προς το καλύτερο.

2026-01-16 • via Nuitee
P
Pallavi Vijay • extended_group • au
8
Pros:

- the location was perfect centrally located... walking distance from all the important places.. breakfast was included which was great..

Cons:

the only thing that we had issues with was the room was very small no place to open the suitcase.

2026-01-13 • via Nuitee
S
Saheed • solo_traveller • gb
9
2026-01-12 • via Nuitee
K
Khozama • family_with_children • qa
5
2026-01-12 • via Nuitee
D
Dorobantu • family_with_children • ro
10
2026-01-04 • via Nuitee
F
Fabiana • family_with_children • it
9
Ottima posizione
Pros:

Posizione centralissima, camere carine e pulite, personale gentile e accogliente

2026-01-02 • via Nuitee