Zeynep Sultan Hotel

Hotels
9 (541 reviews)
Zeynep Sultan Camii Sk. 25 Sultanahmet , Istanbul , tr

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Central location
Cons:
Cleanliness issues
Room size
Disrespectful service by management

Categories

Cleanliness
8
Issues reported with cleanliness, including a cockroach found in the room and inadequate cleaning.
Service
10
Generally positive experiences with friendly staff, though a significant issue with the General Manager's behavior was mentioned.
Location
10
Multiple positive comments on the central location making it easy to access attractions.
Room Quality
8
Complaints about room size, lack of ventilation, and mattress issues noted.
Amenities
9
Some comments regarding the amenities were positive, but there were also complaints about lack of basic amenities like an iron.
Value for Money
9
Perceived high prices for the hotel transfer and charges for water, affecting overall value.
Food and Beverage
9
Breakfast received mixed reviews, described as okay, but not outstanding.
Overall Experience
9
Overall experiences varied greatly; positive in certain areas but significant issues led to a less favorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:38

Property Description

Historical Charm
Zeynep Sultan Hotel offers a unique experience, transporting guests back to Ottoman times with its picturesque view of domes and minarets in Sultanahmet.

Modern Comforts
The hotel ensures a comfortable stay with air-conditioned rooms featuring satellite TV, minibar, and en suite bathrooms. Guests can also relax on the panoramic roof-top terrace while enjoying drinks and gazing at the Hagia Sophia.

Convenience and Hospitality
With a 24-hour reception desk and staff ready to assist in planning visits to nearby attractions like the Topkapi Palace and Blue Mosque, guests can explore Istanbul effortlessly. Additionally, free WiFi and proximity to local cafes and restaurants make Zeynep Sultan a perfect choice for your stay in Istanbul.

Book now to immerse yourself in the rich history and warm hospitality of Zeynep Sultan Hotel.

Important information:

Please note that there is no elevator at the property.

Zeynep Sultan Hotel offers happy hour from 17:00 until 19:00 with complimentary tea, coffee and cookies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 541 reviews
Cleanliness: 8
Service: 10
Location: 10
Room Quality: 8
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
E
Elisabeth • extended_group • at
9
Perfekt!
Pros:

Lage direkt neben der Hagia Sophia . Traumhafte Dachterrasse, wo man Frühstücken kann und den Nachmittagstee bekommt mit Cookies. Superfreundliches Personal! Sehr empfehlenswert!!

2026-06-02 • via Nuitee
I
Ines • family_with_children • de
9
Sehr zu empfehlen
Pros:

Es war sehr sauber und das Personal sehr höflich. Die Lage ist unschlagbar. Innerhalb von 10 Minuten ist die Hagia Sofia, Blaue Moschee und Topkapi Palast erreichbar. Wir haben den Shuttle Service genutzt. Das fand ich sehr gut, weil keine Diskursionen mit Taxifahrern. Sehr schön fand ich auch den kostenlosen türkischen Tee mit Gebäck auf der Terrasse am Nachmittag. Gute Restaurants in der Nähe. Probiert das Foodie.

Cons:

Ich hatte wie oft Probleme mit den Kissen.

2026-05-31 • via Nuitee
2
248zhibekb • Family
8
Great location and breakfast!
Pros:

The location is the best assets of this boutique hotel. The staff is very friendly and helpful. The breakfast was very nice and quite wide variety of choices. Me and my mom really enjoyed the view from the breakfast terrace which overlooks the mosque.

2026-05-24 • via Tripadvisor
J
James • extended_group • gb
9
2026-05-22 • via Nuitee
N
Natalia • solo_traveller • it
10
2026-05-20 • via Nuitee
N
Natalia • couple • it
10
2026-05-20 • via Nuitee
N
Natalia • solo_traveller • it
10
2026-05-20 • via Nuitee
L
Lina • solo_traveller • lv
10
Pros:

Beautiful location. Beautiful room. Beautiful breakfast. Thank yoy and į will hope return this hotel.

2026-05-17 • via Nuitee
F
Felicity • solo_traveller • au
10
Very Nice and in a Great Location
Pros:

Great location. Comfortable, clean and nicely presented and staff were very attentive and helpful.

Cons:

There was nothing we didn't like.

2026-05-17 • via Nuitee
D
Daniel • family_with_children • cz
8
2026-05-15 • via Nuitee
Z
Ziółkowska • solo_traveller • pl
8
Pros:

Lokalizacja, wystrój, obsługa, jedzenie

2026-05-14 • via Nuitee
M
mazen • solo_traveller • sa
6
Pros:

الموقع مميز ولا يوجد ازعاج

Cons:

الاثاث قديم الغرفة صغيرة جدا

2026-05-12 • via Nuitee
T
Tatiana • couple • ro
9
2026-05-11 • via Nuitee
T
Tatiana • couple • ro
9
Pros:

- Hotelul este bine poziționat, la 5 minute de Hagia Sofia, Moscheea Albastră, parcul Gulhane, Basilica Cisternă. În apropiere se găsesc 2 stații ale tramvaiului T1, cu care puteți ajunge fie în zona Marelui Bazar, fie în Eminonu sau peste Podul Galata în Karakoy și chiar la Palatul Dolmabahce( stația Kabataș). Marmaray-ul cu care se poate trece în partea asiatică, în Uskundar, este de asemene a la 5 -6 minute distanță de mers.
- Hotelul este curat, se face curățenie în fiecare zi în camere.
- Micul dejun este foarte bun și diversificat (omletă, brănză și măsline de mai multe feluri, rosii, castraveți, legume la grătar, mezeluri, lapte, cereale, ceai, cafea si altele). Între orele 17-19, pe terasa hotelului, se pot servi cafea, ceai și prăjituri din partea casei.
- Și nu în ultimul rând personalul este foarte amabil. Mulțumiri speciale managerului EROL CELIK care a răspuns de fiecare dată cu amabilitate cererilor noastre.

2026-05-11 • via Nuitee
K
Knez • solo_traveller • si
10
Hotel ob Sveti Sofiji
Pros:

Popolna lokacija, izrazito mirna okolica v najbolj obremenjenem delu mesta. Happy hours med 17.in 19.uro: kava, čaj, pecivo na terasi s Sveto Sofijo na dosegu roke. Sanjsko!

Cons:

Nekoliko šibka izbira za zajtrk.

2026-05-01 • via Nuitee
L
Lynda • solo_traveller • us
10
The only place to stay in Istanbul!
Pros:

Fantastic location. Right in the heart of Sultanhamet, but on a quiet side street
Staff were very kind and helpful.
The rooftop terrace is amazing. Breakfast and happy hour are there with close up views of Hagia Sofia.
Very comfortable bed and nice linens. Lots of hot water.

Cons:

I was ok with breakfast because I don't eat much usually. Some visitors might not like the meats, cheeses and vegetables served.
But the little machine makes outstanding cappuccino and lattes!

2026-05-01 • via Nuitee
K
Katalin • family_with_children • hu
10
2026-04-27 • via Nuitee
S
Shaheda • extended_group • gb
10
Excelllent would be back
Pros:

Brilliant staff Amd clean and excellent location

2026-04-18 • via Nuitee
L
LITSA • extended_group • gr
10
Εξαιρετική φιλοξενία και συμπεριφορά! Ολοι πολύ εξυπηρετικοί κα βοηθητικοί! Σίγουρα θα το επισκεφτούμε ξανά.
2026-04-17 • via Nuitee
M
Marek • couple • us
9
Great location, convinient and very comfortable.
Pros:

Location and size of the hotel!

Cons:

It reminded me of a small boutique hotel with personable staff.

2026-04-12 • via Nuitee