Zenses Wellness and Yoga Resort - Adults Only

Hotels
•
Independent
8.8 (50 reviews)
Mercurio Ote entre Geminis y Libra Sur, Col Centro, Mz 002 Lt 002, Tulum, QROO, 77760 , Tulum , MX

Facilities

Full-service spa
Express check-out
Free WiFi
24-hour front desk
Garden
Express check-in/check-out
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Comfortable beds
Friendly staff
Cons:
Mixed reviews for amenities
Varied opinions on value for money
Limited spa services

Categories

Cleanliness
7.8
Rooms were generally clean, with guests appreciating the daily room cleaning services.
Service
8.3
Staff service was highly regarded, although some guests had issues with the timeliness of services.
Location
8.5
The hotel's location was a standout feature, providing a serene jungle oasis close to key attractions in Tulum.
Room Quality
8.2
Spacious and stylish rooms were a highlight, with guests mentioning the comfortable beds and room amenities.
Amenities
6.7
Although some guests appreciated amenities like the pool and yoga classes, others felt there was room for improvement, particularly with spa services.
Value for Money
6.9
Mixed reviews on the value for money, with some guests feeling the price was justified for the experience provided, while others found it overpriced.
Food and Beverage
7.5
Breakfast and restaurant services received positive feedback overall, with some suggestions for increased variety.
Overall Experience
8.4
Most guests had a positive overall experience, highlighting the peaceful ambiance, friendly staff, and comfortable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-24 20:22

Property Description

Luxurious Spa and Wellness Amenities: Indulge in rejuvenating massages and wellness treatments at our onsite spa for the ultimate relaxation experience.

Gourmet Dining and Culinary Delights: Delight your taste buds with delectable meals at our restaurant, offering a variety of culinary delights and a full breakfast to start your day on a delicious note.

Convenient Location and Modern Facilities: Enjoy a seamless stay with features like complimentary Wi-Fi, concierge services, and a roundtrip airport shuttle for your convenience. Close proximity to Tulum's key attractions makes exploring the area a breeze.

Experience tranquility and luxury at Zenses Wellness and Yoga Resort - Adults Only. Book now for an unforgettable wellness retreat in Tulum. 🌿

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 17 years old and younger are not permitted at this adults-only property.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Accessibility

    No elevators

  • Guest type

    Caters to adults only

See all policies

Location

Guest Reviews

8.8
Based on 50 reviews
Cleanliness: 7.8
Service: 8.3
Location: 8.5
Room Quality: 8.2
Amenities: 6.7
Value for Money: 6.9
Food and Beverage: 7.5
Overall Experience: 8.4
L
laetitia
8
Pros:

Bien dans l’ensemble excepté le check out où le réceptionniste a voulu me faire payer plus que prévu. Il faisait son calcul sur la calculatrice en appuyant sur « x » au lieu de « + » pour les options (vélo, petit déjeuner etc)
Donc bien vérifier le montant sur le TPE et refaire le calcul si besoin

2025-04-05 • via Nuitee
I
ISABEL
10
Muy digno hotel
Pros:

Excelente servicio. En general el personal es muy amable. Y las instalaciones son muy confortables y lindas.

2024-10-30 • via Nuitee
P
Piedad
8
Pros:

Es una buena opciĂłn si deseas hospedarte cerca del centro.
El desayuno muy bueno pero calcula tiempo extra porque es bastante demorado.
El diseño de las camas con escaleras al rededor no es cómodo y fácil para caerse si uno se levanta medio dormido.

2024-09-27 • via Nuitee
H
Hector Fabricio
10
Pros:

Muy bonita

2024-07-29 • via Nuitee
J
Jack • partner
10
Pros:

Breakfast was amazing every day, very quiet and serene. You feel completely alone in a luxurious jungle

2024-04-18 • via Nuitee
R
Rikke
4
Not worth the money
Pros:

The rooms were nice and comfortable. And also clean.
But the service was SO bad. You could buy breakfast next to the small pool, but you cannot buy anything else during the day. Not even water.
The area was not very nice.
We were very dissapointed.

2024-03-14 • via Nuitee
I
Ingrid • friends
8
Pros:

I really liked the property. It needs a little refreshing. The staff is amazing. Enrique, Carlos Adrian were fantastic and made our stay truly extra special. We rented bicycles and went to the beach that way every day. 20 minute bike ride. Hotel breakfast reasonable. The chef accommodated special requests. Breakfast only. The rooms are very nice.

2024-02-16 • via Nuitee
S
Sandrine • friends
8
Pros:

je suis venue à cet hôtel il y a 2 ans et c’était extraordinaire. j’ai été déçue cette fois ci non pas par l’équipe à la réception mais par un relâchement de la qualité de l’hôtel. on dirait qu’il n’est plus géré par la même gestion il y a deux ans. 1- pas de wifi dans les chambres, 2- yoga payant chaque fois, 3- refill de beauty product sans les étiquettes sur les bouteilles, 4- vélo à louer alors qu’il y a deux ans, emprunt avec dépôt récupérable.

2024-02-16 • via Nuitee
M
Morten
8
Pros:

Lovely outdoor area and well designed, but the room was very humid and we didn’t have very good sleeps the three days we stayed there.

2024-01-05 • via Nuitee
A
Alexander
10
Pros:

Love the hotel and staff, I would stay again.

2023-11-10 • via Nuitee
N
Nicole
8
Pros:

Sehr grosse Zimmer, schön eingerichtet mit allem was es benötigt, allerdings sehr dunkel durch die überdachte Terrasse und die Palmen davor, schöner kleiner Pool in einem schönen Garten mit Palmen, ruhige Lage, Yogastunden jeden morgen, Qualität der Yogalehrer unterschiedlich von okay bis gut, schöner offener Yogaspace, Qualität des Frühstücks eher mittelmäßig (Kaffee nicht frisch, sondern nur schwarzer Kaffee aus Warmhaltekanne), eintönige Auswahl, aber es gibt einige nette Cafés mit gutem Kaffee in Laufweite, allerdings etwas teurer als das Hotelfrühstück, zu beachten es gibt keine weiteren Getränke oder Essen im Hotel ganztägig, aber in Laufweite zu netten Restaurants, Rezeption immer besetzt, freundlich aber können Fragen in Teilen nicht wirklich beantworten, behilflich bei Fahrradmiete, Zusammengefasst gute Erfahrung.

2023-10-28 • via Nuitee
N
Nicole
8
Pros:

The property was amazing and the staff did such a great job answering questions and attending to needs. Great place to stay if you like to leave resorts and explore.

2023-05-16 • via Nuitee
K
Kevin
10
Pros:

Great

2023-02-26 • via Nuitee
J
Juan • family
10
Pros:

Great stay

2022-09-08 • via Nuitee
S
Sherilyn
10
Hidden Gem for a Great Price.
Pros:

Beautiful stay! The hotel has 11 rooms and they were amazing. I love how they were decorated, water pressure in the shower was perfect and the pool area is so nice. We stayed 3 nights and it was very reasonably priced compared to other hotels in Tulum.

2022-05-21 • via Nuitee
Q
Quandasia
10
Pros:

I absolutely loved my stay!! The staff was so accommodating and they approached me by name everyday. Breakfast was great about $13 a day. The ambiance was unmatched! Everything was beautiful and peaceful. If I did want to ride bikes I’d would’ve been an extra charge. I walked around the area to find a restaurant I felt extremely safe. I also had the doctor come to the hotel for the COVID testing 24 hours before my flight. (35-45$) US dollars $800 pesos

2022-05-17 • via Nuitee
H
Hakan • partner
8
Pros:

Beautiful Hotel in Tulum which makes you feel like living inside a quiet Jungle. Staff was very friendly and helpful with everything during our stay! Definitely would recommend staying when visiting Tulum.

2022-04-20 • via Nuitee
C
Caroline
10
Pros:

Truth to be told, I tried very hard to cancel this booking after reading some bad reviews. And I am so happy I didn’t.
Zenses Wellness and Yoga Resort is an absolute gem and I had the most fantastic stay there.

One of my concerns was the noise as some people had mentioned some construction work taking place next door. Quite frankly, I barely heard a thing. Yes there was a bit of hammering at some point, but it didn’t last long and it didn’t distract me from my book.

My other concern was the location as I read some reviews about the hotel being in a dangerous area. I even stocked up on snacks at the airport in case I was too scared to go out!
I wouldn’t say it’s dodgy or dangerous, yes it’s under developed but there are cars driving through the road and people walking by (both local and tourists) and I never felt once uneasy or at risk. Would I walk out there alone in the dark? Probably not, but I would say the same about many places in London where I live!

Finally, I couldn’t be more grateful for the hospitality I received from the team. I was greeted by my name every time, and Juan Carlos came to introduce himself and gave me some great recommendations for local restaurants (Burrito Amor is amazing!). I didn’t witness any of the rude behaviour some people have talked about in their reviews.

So maybe I was lucky, or maybe this hotel is just a fantastic place after all!

2022-04-17 • via Nuitee
A
Alexandre
10
Bulle de végétation
Pros:

Petite bulle de végétation avec seulement 12 chambres... la décoration est soignée, le service chaleureux !

2022-03-27 • via Nuitee
P
Patrycja
10
Pros:

I was in 4 hotels in tulum and Zensen it was the best one ! Amazing and magical experience ! for sure everyone must visit this hotel, garden, room, wellness are on the best level that I ever seen .

2022-03-13 • via Nuitee