voco Manchester - City Centre by IHG

Hotels
Voco
8.8 (6587 reviews)
59 Portland Street , Manchester , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Good service
Cons:
Minor issues with breakfast service
Parking costs

Categories

Cleanliness
8.19
While the property is average in terms of cleanliness, overall it was considered clean and tidy.
Service
9.16
Staff helpful and pleasant, though there were some issues with reception regarding the breakfast incident.
Location
9.2
The hotel is located in a central area, which was consistently praised across reviews.
Room Quality
9.15
Rooms were described as modern, spacious, and comfortable with high-quality bedding.
Amenities
8.68
Good amenities were provided; however, there was a slight complaint about the air conditioning.
Value for Money
8.64
Considered to be a good deal for the price, despite some complaints about parking costs.
Food and Beverage
8.19
Breakfast was good, but there were minor complaints about selection and service.
Overall Experience
9.16
Guests had a wonderful experience overall, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:46

Property Description

Modern Luxury in Manchester

Prime Location: Hotel Brooklyn Manchester is just steps away from Manchester Art Gallery and the vibrant city centre, making it the perfect base for exploring the city.

Comfort and Convenience: Enjoy air-conditioned rooms equipped with modern amenities like a coffee machine, fridge, and flat-screen TV. Relax in the shared lounge or grab a drink at the on-site bar.

Culinary Delights: Indulge in a delicious buffet breakfast or savor American, British, and international cuisine at the hotel's restaurant. Special dietary requests are happily accommodated.

Ready to experience the epitome of modern luxury in Manchester? Book your stay at Hotel Brooklyn Manchester now and make unforgettable memories in the heart of the city.

Important information:

When booking [9] rooms or more, different policies and additional supplements may apply.

Please note that bed types are subject to availability for the room 'Standard room'.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 6587 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 9.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 9.16
L
Lisa solo_traveller gb
10
Pros:

The staff are all friendly always seeing cleaners its close to where I drink also eat food is lovely this is the hotel i recommend to anyone staying in manchester

Cons:

Nothing

2026-08-08 via Nuitee
S
samantha couple gb
10
2026-08-08 via Nuitee
A
Andrew extended_group gb
10
Excellent hotel, modern rooms, quality breakfast
Pros:

Excellent breakfast, quality room and fittings

Cons:

Nothing

2026-08-08 via Nuitee
C
Charlie couple gb
7
Pros:

Affordable, solid overall standard

Cons:

A little further out the city areas we like to go in Manchester but just preference

2026-08-07 via Nuitee
L
Leo couple gb
1
Waste of money.
Pros:

Location

Cons:

Room was dirty, smelt of cigarettes. People were knocking doors at night and running away. Room was dusty. Since was blocked and food came up which was
Disgusting and we had to try and unblock it ourselves.

2026-08-07 via Nuitee
J
Joseph solo_traveller gb
9
Grateful for a very helpful and friendly staff made my stay great.
Pros:

Breakfast was great friendly and helpful staff.all

Cons:

All was fine.

2026-08-06 via Nuitee
D
Dylan James couple gb
5
2026-08-06 via Nuitee
K
Knut Olav extended_group no
8
2026-08-06 via Nuitee
C
Chris solo_traveller gb
10
2026-08-05 via Nuitee
W
Wai Khong solo_traveller my
8
2026-08-05 via Nuitee
S
satrav solo_traveller gb
7
Good, would stay again.
Pros:

I liked the location, loved the breakfast and thought the overall look of the hotel was nice. The staff was very friendly and welcoming.

Cons:

Housekeeping forgot to clean my room and had gone by time I spoke to reception. My room was off the main corridor but directly opposite the room the staff room with cleaning supplies on the 4th floor.

2026-08-05 via Nuitee
E
Ewan couple gb
8
2026-08-04 via Nuitee
J
Julie solo_traveller gb
9
Spacious room, clean & comfortable just no privacy with the glass screen in the toilet out to the foo
Cons:

I was sharing the room with my 28yr old son & there was a glass screen in the shower to the room which wasn’t private, but that was the only issue

2026-08-04 via Nuitee
M
Mary family_with_children gb
8
Good hotel in great location with excellent breakfast
Pros:

Breakfast was excellent, good choice, good quality, everything that you could want. Great location

Cons:

The room had a strong musty/damp smell, quite unpleasant. There was a ceiling panel missing, which exposed piping and the air conditioning unit, I presume that was linked to the smell. The fridge in the room was not working. It felt as though there was 'work in progress', so surprising that they issued the room to us. The room was not serviced on our 2nd day, so coffee pods etc not replaced

2026-08-04 via Nuitee
M
Mark couple gb
9
Great location for China Town and the Theatre
Pros:

Great location for China Town and the Palace Theatre

Cons:

All good (although a little pricey as you're in the city)

2026-08-04 via Nuitee
T
Timothy couple gb
10
2026-08-03 via Nuitee
C
CAREN extended_group gb
4
Very disappointing!
Pros:

The room was very spacious, breakfast had a good selection and was tasty. Day receptionists very helpful, excellent location with no outside noise at all

Cons:

The air conditioning wasn’t working. We were on the 7th floor so very hot in our room. The day staff came up straight away and thought they’d fixed it, however after a while we realised it still wasn’t working. I went to reception where the staff had changed over, and got fobbed off. Asked for a fan, didn’t have one and said with it being a Saturday they were busy so wouldn’t be another room. It was unbearable, didn’t get much sleep and the tv didn’t work properly

2026-08-03 via Nuitee
S
Steve couple gb
9
2026-08-03 via Nuitee
E
Edison couple gb
10
2026-08-03 via Nuitee
K
Katherine couple gb
9
2026-08-03 via Nuitee