Ruby Lucy Hotel London by IHG

Hotels
8.9 (2661 reviews)
100-108, Lower Marsh , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Lovely staff
Comfy beds
Cons:
Overpriced rooms
Bar not well-stocked
Limited breakfast options

Categories

Cleanliness
8.6
The room was clean and seemed okay, but there was an issue with the smoke alarm.
Service
9.6
Lovely staff and great service, but the bar could be better stocked.
Location
9.6
Great location near Waterloo Station, convenient for getting around London.
Room Quality
8.1
Some rooms overpriced and not as spacious as advertised.
Amenities
9.1
Functional amenities with nice touches like coffee facilities in the corridor.
Value for Money
8.1
Massively overpriced for the quality received.
Food and Beverage
8.6
Breakfast was good, but breakfast choices were somewhat limited.
Overall Experience
9.5
Fun boutique hotel experience with some quirks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:16

Property Description

Central Location

Located in the heart of London's Lambeth district, Ruby Lucy Hotel London offers easy access to iconic landmarks such as Big Ben, Houses of Parliament, and Westminster Abbey, all within a short distance from the hotel. With Waterloo Station just 600 meters away, exploring the city is a breeze.

Modern Amenities

Experience comfort and convenience in our air-conditioned rooms, each equipped with free WiFi, a flat-screen TV, and a safety deposit box. Enjoy a restful night's sleep with our cozy bed linens and fluffy towels provided in every room.

Delicious Breakfast Options

Start your day right with our daily breakfast offerings, featuring a variety of buffet, continental, and vegetarian options to suit every palate. Fuel up for a day of sightseeing in London!

Book your stay at Ruby Lucy Hotel London now to enjoy a memorable and hassle-free experience in the heart of the city.

Important information:

Please note that the hotel accepts credit card payment only. Cash payments are not possible.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 2661 reviews
Cleanliness: 8.6
Service: 9.6
Location: 9.6
Room Quality: 8.1
Amenities: 9.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 9.5
T
Tom • solo_traveller • gb
10
2026-05-09 • via Nuitee
J
James • couple • gb
10
Very friendly and efficient
Pros:

Location

2026-05-09 • via Nuitee
T
Tomislav • solo_traveller • hr
6
Acceptable accomodation for tourist purposes if you do not have light sleep (because of noise).
Pros:

Location is good for touristic purposes.

Cons:

Breakfast without scrambled eggs, really?
There was a smell coming out of sink/toilette/bathroom whenever I opened water so I had to open window afterwards every time. Technician came but he was of no help. Room 408 is kinda noisy from the street and from inside. However rooms on the other side (without balcony) are at constant screeching noise from the train/railway.

2026-05-09 • via Nuitee
K
Kathleen • solo_traveller • us
10
Pros:

Great location with pedestrian friendly streets to small restaurants and bars. Still within close walk to trains, bridges and river views. Comfy beds and adequate space for short stay. May want larger room for longer stays with more space to unpack and hang clothes.

Cons:

Noise could be an issue as bars are near, was not for us.

2026-05-09 • via Nuitee
J
Jasna • solo_traveller • hr
10
2026-05-09 • via Nuitee
C
Chris • solo_traveller • gb
9
Could have done with room tea facilities and a small. I recognise that there is are such facilities on each floor but th
Pros:

Convenient to Waterloo station.
Clean, compact and comfortable

Cons:

Nothing

2026-05-08 • via Nuitee
A
allen • couple • us
10
Fun vibe and warm welcoming staff highlight this excellent boutique hotel
Pros:

Ruby Lucy is a delightful boutique hotel, Located on a vibrant pedestrian-priority street lined with restaurants, bars and shops, the hotel offers a fun and upbeat vibe in an ultra modern setting. Despite the quiet street feel, the Ruby is also but a few minutes walk of Waterloo Station. People actually live in this area and the feel of the neighborhood is warm. Nearby is a small neighborhood park across from the Old Vic where people lounged sunning on the grass. We arrived early for check-in to drop our bags and were welcomed by Marcelo with a big smile. Actually the friendly staff is a big part of what makes this place special. In only a three day stay we felt like we knew everyone. They treated us as if we were their favorite house guests. Kudos to Melody, Emily, Su (creator of wonderful cocktails), Aki, Marcelo and Gustavo. A fun surprise was the guitar amp and speaker that invited us to plug in and enjoy either our own music or to tune in to Ruby Radio (yes they have their own playlist on Spotify). There are even two guitars available for use by guests should they be so inclined.

Cons:

Our room was a tad tight. An oversized and wonderfully plush bed was the standout but space to put things and get around in the room was extremely limited. The limited size of the room was offset by a nice balcony overlooking the vibrant street scene.

2026-05-07 • via Nuitee
A
Anisa • solo_traveller • ba
10
2026-05-05 • via Nuitee
R
Rob • extended_group • nl
10
Absolute aanrader voor een trip naar Londen
Pros:

Echt een gezellig hotel in een ontzettend leuke wijk die supercentraal ligt, met ruime kamers

Cons:

Kan ik niet bedenken

2026-05-05 • via Nuitee
R
rachel • couple • gb
9
Pros:

Fantastic location , lovely staff, rooms were really lovely

2026-05-05 • via Nuitee
W
Walter Robert • couple • nz
9
Pros:

It was in a good central area for what we wanted.

2026-05-04 • via Nuitee
O
Olga • family_with_children • rs
10
Szuper volt
Pros:

A személyzet fantasztikus volt

Cons:

Nincs hűtő a szobában

2026-05-04 • via Nuitee
K
Kelly • solo_traveller • nz
10
Excellent and fabulous service
2026-05-03 • via Nuitee
C
Chloe • extended_group • fr
10
Excellent séjour
Pros:

Parfait, emplacement idéal !
Literie au top, très confortable
Installations propres et modernes
Personnel très accueillant
Petit déjeuner excellent
Je recommande ++

Cons:

Rien

2026-05-03 • via Nuitee
S
Sari • couple • fi
10
Pros:

Siisti ja rauhallinen

2026-05-03 • via Nuitee
M
Martin • extended_group • de
10
Pros:

Top Lage, außergewöhnlich nettes Personal, Klasse Frühstück

2026-05-03 • via Nuitee
M
Michael • couple • gb
9
Lovely friendly staff in a lovely boutique style hotel, hopefully IHG keeps it as it is as that’s the appeal of the plac
Pros:

It’s our go to place when we visit London.
The rooms are clean and ideal for our needs, the cosy bar and seating area is spot on for a couple of quiet night caps before retiring to bed for the night.

Cons:

The fact I always book a year in advance and when I tried to book for next year it is currently not available to do so.

2026-05-03 • via Nuitee
T
Tarryn • family_with_children • gb
9
2026-05-01 • via Nuitee
K
Klaus • couple • de
8
2026-05-01 • via Nuitee
E
Eleanor • solo_traveller • gb
9
Ruby hotels are cool but prices are now too high
Pros:

Proximity to
Waterloo. Staff. Surroundings. Pretty decor

Cons:

Price has increased and it’s now too expensive

2026-05-01 • via Nuitee