Ruby Lucy Hotel London by IHG

Hotels
8.9 (2705 reviews)
100-108, Lower Marsh , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Lovely staff
Comfy beds
Cons:
Overpriced rooms
Bar not well-stocked
Limited breakfast options

Categories

Cleanliness
8.6
The room was clean and seemed okay, but there was an issue with the smoke alarm.
Service
9.6
Lovely staff and great service, but the bar could be better stocked.
Location
9.6
Great location near Waterloo Station, convenient for getting around London.
Room Quality
8.1
Some rooms overpriced and not as spacious as advertised.
Amenities
9.1
Functional amenities with nice touches like coffee facilities in the corridor.
Value for Money
8.1
Massively overpriced for the quality received.
Food and Beverage
8.6
Breakfast was good, but breakfast choices were somewhat limited.
Overall Experience
9.5
Fun boutique hotel experience with some quirks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:16

Property Description

Central Location

Located in the heart of London's Lambeth district, Ruby Lucy Hotel London offers easy access to iconic landmarks such as Big Ben, Houses of Parliament, and Westminster Abbey, all within a short distance from the hotel. With Waterloo Station just 600 meters away, exploring the city is a breeze.

Modern Amenities

Experience comfort and convenience in our air-conditioned rooms, each equipped with free WiFi, a flat-screen TV, and a safety deposit box. Enjoy a restful night's sleep with our cozy bed linens and fluffy towels provided in every room.

Delicious Breakfast Options

Start your day right with our daily breakfast offerings, featuring a variety of buffet, continental, and vegetarian options to suit every palate. Fuel up for a day of sightseeing in London!

Book your stay at Ruby Lucy Hotel London now to enjoy a memorable and hassle-free experience in the heart of the city.

Important information:

Please note that the hotel accepts credit card payment only. Cash payments are not possible.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 2705 reviews
Cleanliness: 8.6
Service: 9.6
Location: 9.6
Room Quality: 8.1
Amenities: 9.1
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 9.5
D
Darren and Kat • solo_traveller • us
9
Very convenient location!
Pros:

Close to the London Eye, Westminster Bridge and Abbey. Many places to eat on the same street, including a daily morning food truck market, restaurants, and 2 grocery stores. Also a bonus is the Waterloo train station about 3 blocks away.

Cons:

Can't think of anything.

2026-07-04 • via Nuitee
S
Sidney • solo_traveller • au
3
Awful
Pros:

Near Waterloo station

Cons:

No wardrobe to place my clothes. No fridge only some music thing. No chair in room only small stool. Coffee on landing in morning had no cups and no milk had to ask reception for some. Small space for wash basin, had to walk through toilet to get to shower. Definitely not worth the money I paid.

2026-07-04 • via Nuitee
R
Rachel • solo_traveller • gb
8
Pros:

The staff were really friendly and helpful with everything. Check-in very easy, beautiful rooms and hotel, very clean and very quirky. Great coffee station by the lifts as well. Just 7 mins walk to Waterloo station, ideal location

Cons:

There are no phones in the rooms to contact reception. You have to physically go down in the lift. Only other thing I was disappointed in was the tiny roof-top bar. It was so small and is self service from a vending machine

2026-07-04 • via Nuitee
A
Al-Otaibi • couple • gb
10
2026-07-02 • via Nuitee
N
Nabila • solo_traveller • de
10
2026-07-02 • via Nuitee
D
Daren • solo_traveller • gb
9
Pros:

Well laid out, good tea and coffee in lobby for the morning to takeaway. Didn't have the breakfast but was available.

2026-07-01 • via Nuitee
C
Carole • couple • gb
8
2026-07-01 • via Nuitee
M
Marion • solo_traveller • de
8
2026-06-30 • via Nuitee
S
Sabine • family_with_children • de
8
Süsses Boutiquehotel in bester Lage
Pros:

Tolle Lage und Anbindung, tolle kleine Zimmer, auf der Strasse ist immer etwas los, viele Restaurants und Frühstücksläden drumherum!

Cons:

War alles super

2026-06-29 • via Nuitee
D
David • solo_traveller • gb
9
2026-06-29 • via Nuitee
C
Christian • couple • gb
9
Pros:

Location was good, the bed was extremely comfy

Cons:

No English Breakfast Tea.

2026-06-28 • via Nuitee
S
Simon • solo_traveller • gb
10
Pros:

Very nice hotel with a great atmospher

Cons:

N/a

2026-06-28 • via Nuitee
E
Elizabeth • solo_traveller • gb
9
2026-06-27 • via Nuitee
I
Iain • family_with_children • fi
9
Will definitely be the first place we check for availability on the next visit
Pros:

The location of the hotel is great. Westminster, Waterloo, and Millennium bridges are all just a few hundred meters away. Waterloo station is literally just around the corner. The Cosy and Lovely rooms were easily big enough to accommodate us and the teenage girls for four nights and are bright, clean, and well air conditioned. The staff were fab and really attentive - nothing was too much hassle. Breakfast selection is not huge but has everything you need and would expect from a hotel in this price range. The quality was great. Good quality barista coffees are included in the breakfast.
The Lower March Road also has everything from pubs, to sushi, coffee, pizza, tacos, noodles, and everything else you might think of.
A few free drinks if you skip house-keeping.

Cons:

Nothing to say.

2026-06-27 • via Nuitee
S
Samantha • couple • th
10
Pros:

Staff were exceptionally delightful!

2026-06-23 • via Nuitee
T
Tenille • extended_group • au
7
2026-06-23 • via Nuitee
T
Thorkell • couple • no
8
2026-06-22 • via Nuitee
H
Helena • family_with_children • se
9
Utmärkt!
Pros:

Vi trivdes väldigt bra. Rent, fräscht, bra frukost, trevlig personal, sköna sängar och härligt att kunna ha ett rum med egen balkong. Bra läge på South Bank, både för promenader och kommunikationer.

Cons:

Vi trivdes alldeles utmärkt i vårt rum och på hotellet. Det hade dock varit bra med ett handfat på toaletten. Nu var det istället placerat i rummet.

2026-06-21 • via Nuitee
A
Annemieke • solo_traveller • ch
9
2026-06-21 • via Nuitee
S
sharon • family_with_children • gb
9
Great location for staying in town for the weekend near Southbank
Pros:

Location and style

Cons:

Nothing

2026-06-21 • via Nuitee