Super 8 by Wyndham Downtown Gatlinburg at Convention Center

Hotels
•
Super 8
7.4 (878 reviews)
417 Historic Nature Trail , Gatlinburg , us
+1 865-436-2222

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.23
Common sentiment notes that the property was not very clean, with trash reported.
Service
8.7
Staff communication was noted as excellent, indicating good service.
Location
8.24
Several reviews highlight the location as being very convenient.
Room Quality
7.19
Mixed reviews on room quality; some mention issues with pillows and cleanliness.
Amenities
6.72
Breakfast options were noted as limited and some amenities were lacking.
Value for Money
7.68
Generally considered a good value, though pet charges were criticized.
Food and Beverage
6.73
Breakfast falls short of expectations with limited options.
Overall Experience
7.7
Experience was largely positive despite some significant downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 16:39

Property Description

Convenient Location
Situated in Gatlinburg town center, a short stroll from the Space Needle observation tower, Super 8 Gatlinburg Downtown offers a prime location for exploring the area.

Comfortable Accommodations
Each room comes equipped with a refrigerator, Cable TV with HBO, coffee-making facilities, and a work desk, ensuring a comfortable stay for all guests.

Relaxing Amenities
Guests can unwind in the lobby by the large brick fireplace, enjoy complimentary coffee, and make use of the free WiFi throughout the property. Additionally, a continental breakfast is served every morning.

Experience the best of Gatlinburg with Super 8's convenient location and cozy amenities. Book your stay now for a memorable getaway!

Important information:

Please be advised the hotel swimming pool and hot tub is closed until July 2021.

If you have pets, you need to inform property in a day ahead.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 878 reviews
Cleanliness: 6.23
Service: 8.7
Location: 8.24
Room Quality: 7.19
Amenities: 6.72
Value for Money: 7.68
Food and Beverage: 6.73
Overall Experience: 7.7
M
Meagan • extended_group • us
9
Pros:

One of the best places we’ve stayed at. The staff was friendly and very helpful. At the last minute we decided to stay an extra night the lady was so helpful and so nice. We definitely will be staying there again on the next trip.

2026-07-25 • via Nuitee
A
Ajoy • family_with_children • us
8
2026-07-22 • via Nuitee
H
Hailey • couple • us
5
Pros:

In a nice area close to town

Cons:

Sheets had stains on them

2026-07-21 • via Nuitee
O
Ofelia • family_with_children • us
10
Exelente
Pros:

Bien

Cons:

Todo bien

2026-07-20 • via Nuitee
D
Duane • solo_traveller • us
9
2026-07-20 • via Nuitee
C
Calab • family_with_children • us
9
2026-07-19 • via Nuitee
A
Andy • couple • us
5
2026-07-18 • via Nuitee
B
Brian • solo_traveller • us
7
Pros:

Location

Cons:

No bear proof garbage and continental breakfast was really sad

2026-07-18 • via Nuitee
R
Rick • couple • us
8
Pros:

Location was OK but thought it was closer to the strip

Cons:

Didn't like they wouldn't accept our service dog papers

2026-07-17 • via Nuitee
O
osmat • solo_traveller • us
10
Nice stay, staff are friendly, walkable to attractions and good price
Pros:

Close to attraction areas, clean, pool and staff

2026-07-17 • via Nuitee
C
Cathy • solo_traveller • us
8
I felt welcome and I could travel with my dog. I had everything I needed to be comfortable.
Pros:

Very walkable to town. The property was well maintained and the pool looked nice.

Cons:

Since dogs were allowed, it would have been nice to have a larger, better place to walk the dog. The breakfast was really limited.

2026-07-16 • via Nuitee
A
Anna • family_with_children • us
8
Nice place, good bfast, good price
Pros:

I like it so far, the location is ok and the breakfast is good.

Cons:

We requested to combine the two queen bed when we booked online and the online said request granted. However, when we arrived in the hotel they told us that they don't allow it. The staff that night we arrived too is not accommodating and welcoming. The other staff in the morning was good.

2026-07-16 • via Nuitee
D
David • solo_traveller • us
9
Pros:

Front desk hostess upon arrival Saturday evening July 11, 2026 was one awesome hospitality crew member

2026-07-16 • via Nuitee
E
Elda • solo_traveller • us
10
2026-07-14 • via Nuitee
D
David • solo_traveller • us
9
Pros:

Front office staff when we arrived she was awesome.

2026-07-14 • via Nuitee
A
Amelia • extended_group • us
1
2026-07-14 • via Nuitee
D
David • solo_traveller • us
9
Pros:

Hostess at front desk on arrival was a perfect 💯

2026-07-14 • via Nuitee
E
Elda • solo_traveller • us
10
2026-07-14 • via Nuitee
J
James • family_with_children • us
2
Horrible
Pros:

Ashley at the front desk was very nice. And the location was good for walking

Cons:

My room was dirty. There was old food, pens and trash under the cushion of the chair. There was old mattress cover and fitted sheets had a lot of large stains along the edge. The chair was sticky to the touch. There was trash in the corner of the far bed and. Between the mattress and headboard had not been cleaned in a long time, dust dirt and body flakes. There were bed bug traps in one bed with black spots around it. On top of that when I got home the spiders bites I thought I got from the room ended up being staph from possibly unclean conditions. This is the worst stay I have ever had with booking.com and Wyndham.

2026-07-11 • via Nuitee
R
Robertson • couple • us
10
2026-07-11 • via Nuitee