Super 8 by Wyndham Houghton Lake

Noisey!! Other guests were loud and disrespectful

When booking, it shows a beautiful luxurious pool in the photo.The pool is broken no hot tub , no sauna , all out of order the worker suggested. We'd go across the street and for a few dollars , we could rent their pool, or we could wait for a refund and then go spend more money across the street to rent a room that would come with a pool, but then you would have to wait for the room that you just rented that you're not gonna stay at to get reimbursed.For poor people that doesn't workthe Wi-Fi didn't work and there are no phones So when I ran to get food and called the front desk to say, could you put me through to Room 213 They said we can't do that we can run up and knock. Huh?

There was no where to put your clothes you had to leave them in your suitcase. The hot water was warm at best not hot. The pool was out of order and they have no hot tub in the pool area. The bed speeds have seen better days need new ones. The breakfast was ok nothing to write home about had to get coffee in the lobby. No in the breakfast room . Next time I am in the area I will spend the little extra money and stay across the street at the American inn and suites . A lot better place for about the same price

The pool was shut down three months ago because of the heater, and staff had no idea when it would be fixed.
There was hair in the tub and a spider web in the corner of the shower. Hardly any counter space in the bathroom.
The mattress was hard and the linens were noisy.
No waffles one morning. Only strawberry yogurt everyday.
No elevator to the second floor.
Only four hangers provided for two adults staying three nights.

Had a funky smell and it was so noisy. The room wasn’t clean at all.

When we arrived, another party was complaining to the desk about not having hot water in their room yesterday or today. We began to wonder if our room would have hot water. It did, but in the morning it took forever to get it. The outside concrete walks had chipped out portions making for uneven surfaces. The pool was closed. There was a small amount of garbage in the garbage can in our room when we arrived and hair in the shower. The Super 8 wall hanging, which was actually a very nice lighthouse picture, had been "doodled" on with a stick man in the lighthouse and a sea monster in the water. The room did not seem to have very much sound proofing and we heard quite a bit of noise throughout the night.

Room was dimly lit with one overhead light at the door and a desk lamp. No bedside lighting. Room was incredibly dark even by day.

After booking online, got to the hotel to find the pool not available. Breakfast was poor. We have stayed in the Sault Ste. Marie Super 8 severl times and their breakfast is amazing. Hallways and little lobby in the middle were filthy. Toilet and shower do not look clean!!! May have been cleaned, but they look rough!!!

Hard beds, dirty hallways and very minimal breakfast selection.

Pool was not open

The room was pretty disgusting. Hair on the wall, brown liquid dripped in the fridge. Old pieces of red streamers were taped on the walls. Dust everywhere. My son drove 3 hours to visit. We checked in after 4 pm. They couldn’t find our reservation, then assigned us to a dirty room. The pool was out of order. The ice machine also didn’t work. We couldn’t even stay here. We did not even spend the night here. The A/C filter was so dirty and candy wrappers were in the window. The stairs walking to our room was covered in grass and dirt.

A Staff member treated me like I was a problem for trying to check into my room that I had already paid for. The young girl working was wonderful but the older lady was very rude at check in.

I am so embarrassed that I even sent a family member to this facility. I work in the industry and this is unacceptable.

The amount of dust and dirt in this room was kind of mind blowing. Someone (a past guest?) had written “hi” in the dust on the black frame around the bed. Photos below.

I love the location and was happy to spend my money in this town but I would not recommend this facility. Staff either does not care or they’re understaffed at this facility which falls on Super 8. Not sure which it is but this experience left a bad impression.

The range of free wi-fi did not extend to my room, so I had to go in lobby to use it.