Andaman Embrace Patong, Phuket

Hotels
7.8 (1893 reviews)
2 Hadpatong Road, Patong Beach, , Patong Beach , th

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Timely housekeeping
Cons:
Inconsistent cleanliness
Overpriced
Limited food variety
Staff communication issues

Categories

Cleanliness
6.69
Rooms and bathrooms not maintained well, with some reports of unclean linen.
Service
8.66
Staff were friendly and helpful, although some instances of poor response noted.
Location
9.2
Excellent location near the beach and restaurants, very convenient.
Room Quality
7.65
Rooms spacious and comfortable, although some complaints about maintenance.
Amenities
7.18
Amenities are decent but have inconsistencies, noted regarding the pool.
Value for Money
6.64
Felt slightly overpriced compared to the offerings.
Food and Beverage
7.69
Breakfast variety could be improved, though generally enjoyable.
Overall Experience
8.66
Overall enjoyable stay with positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:50

Property Description

Luxurious Rooms and Outdoor Pool
Andaman Embrace Patong offers luxurious rooms just a short walk from Bangla Road. The beautifully designed outdoor pool provides the perfect place to relax and unwind in style.

Convenient Location and Amenities
Conveniently located, the resort is a short drive from Old Phuket Town and Phuket International Airport. Guests can enjoy the Sino-Portuguese architecture, library, fitness centre, spa, and Kid's Club for ultimate relaxation.

Dining Options and Services
Indulge in local and international dishes at Twig Restaurant, or grab snacks at the lobby lounge and pool bar. With 24-hour front desk, room service, currency exchange, and tour desk, Andaman Embrace Patong ensures a seamless stay for all guests.

Book now to experience luxury and convenience at Andaman Embrace Patong!

Important information:

Please note that the hotel requires the presence of credit card's owner and the credit card used for booking during the check-in process. The name of the guest must match the name of cardholder's. The hotel also kindly asks guests to provide all the guests' names and information in English during the booking process.

Please note that in case of early departure, the hotel reserves the right to charge the total amount of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 12 years old stay for THB 250 per person per night when using an existing bed.
    Children from 5 years old to 12 years old stay for THB 1,200 per person per night when using an available extra bed.
    Adults stay for THB 1,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1893 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.65
Amenities: 7.18
Value for Money: 6.64
Food and Beverage: 7.69
Overall Experience: 8.66
A
Affe extended_group se
10
Pros:

Jättebra

Cons:

jättebra

2026-03-28 via Nuitee
R
Rolando family_with_children ch
7
2026-03-26 via Nuitee
M
Mandy couple au
10
Very nice
Pros:

Very clean and staff were amazing.
Comfortable beds
7-8 minute walk to Bangla
Close to convenient stores of you need something
Quick walk to the beach
Great family pool if you’re travelling with little ones

2026-03-24 via Nuitee
C
Claire couple es
6
Good position as regards to shops and restaurants but otherwise a disappointing stay
Pros:

Friendly helpful reception staff especially Pang who helped us change our room as we needed a balcony and a shower instead of a bath.
Pools were nice and clean
Lovely furnishings in general but some areas needed maintenance

Cons:

The food was disappointing overall.
Had I known all the breakfast chicken dishes were Halal I would not have booked to stay here . I believe all cultures should be catered for wherever possible but I felt I should have been catered for as well. All the other dishes of rice , potatoes etc were lukewarm at best and the staff were not interesred. There was a very poor choice of cold cuts every day which were 2 cheeses and 2 meats , exactly the same every day.
The staff in the dining room and around the pool were all wearing untidy jeans of all descriptions. Some too long some hanging off their behinds.
More hand rails needed for disabled people to access the pool in particular
Not really worth a five star rating overall. Maybe a three star at best.

2026-03-23 via Nuitee
K
Kenneth couple us
6
The facility needs upgrades as rooms were dated
Pros:

Breakfast was average

Cons:

Charge for guest no matter if guest stayed one hour
Charge for lost room card

Cash deposit for room

2026-03-17 via Nuitee
R
Rachael couple gb
9
Lovely modern hotel
Pros:

Lovely modern hotels , stunning decor.
Very clean with a lovely pool area

Cons:

3000 thb deposit required which is a lot more than everywhere else we stayed.

2026-03-16 via Nuitee
H
hila family_with_children il
8
Pros:

מלון מרכזי בפאטונג , בריכות נחמדות , אאוחת בוקר טובה , חדר מרווח באגף החדש פרימייר , קרוב לבית חבד ומסעדות כשרות

Cons:

האמבטיה היתה לא טובה והיה ריח של עובש

2026-03-16 via Nuitee
H
hila family_with_children il
7
Pros:

מלון מרכזי בפאטונג ביץ , קרוב לבנגלה , לקניון גנגסילון, 8 דקות הליכה לבית חב"ד , וכמה דקות למסעדות ישראליות / כשרות , ליד המלון 7/11, בריכות נחמדות , מתאים יותר לזוגות פחות מלון לילדים .

Cons:

האמבטיה היתה לא טובה , עדיף חדר עם מקלחון , היה ריק של עובש בחדר האמבטיה

2026-03-13 via Nuitee
J
Jason family_with_children au
10
Pros:

Amazing hotel, super clean and the staff were very friendly. Great location with 3min walk to the beach and an amazing pool area. Highly recomended and cant wait to go back.

Cons:

Nothing , it was perfect

2026-03-10 via Nuitee
A
Avi family_with_children il
3
2026-03-09 via Nuitee
C
Christer Bo couple se
10
Minnesvärt
Pros:

Nära och bra till allt.

2026-03-09 via Nuitee
K
Krisztián couple hu
8
2026-03-07 via Nuitee
D
Darija F extended_group hr
9
2026-03-05 via Nuitee
K
Kitiya extended_group it
10
2026-03-05 via Nuitee
J
Jayandra couple au
7
2026-03-04 via Nuitee
יוסי family_with_children il
1
גרוע ביותר
Cons:

הצוות היה ממש לא נחמד ולא מסביר פנים מהרגע הראשון התייחסו אלינו לא בכבוד בכלל , טייילנו במשך חודש בתאילנד ולא הרגשנו ככה בשום מקום

2026-03-04 via Nuitee
N
Nikeshen family_with_children za
10
Pros:

Pool access

Cons:

N/A

2026-03-04 via Nuitee
K
Kitiya extended_group it
10
2026-03-02 via Nuitee
H
harold couple il
9
2026-03-01 via Nuitee
L
Lakhwinder extended_group nz
7
Pros:

Pools, Bars, balcony, breakfast

Cons:

Bathrooms not maintained, some staff not welcoming

2026-02-27 via Nuitee