Andaman Embrace Patong, Phuket

Hotels
7.8 (2053 reviews)
2 Hadpatong Road, Patong Beach, , Patong Beach , TH

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Great location
Timely housekeeping
Cons:
Inconsistent cleanliness
Overpriced
Limited food variety
Staff communication issues

Categories

Cleanliness
6.69
Rooms and bathrooms not maintained well, with some reports of unclean linen.
Service
8.66
Staff were friendly and helpful, although some instances of poor response noted.
Location
9.2
Excellent location near the beach and restaurants, very convenient.
Room Quality
7.65
Rooms spacious and comfortable, although some complaints about maintenance.
Amenities
7.18
Amenities are decent but have inconsistencies, noted regarding the pool.
Value for Money
6.64
Felt slightly overpriced compared to the offerings.
Food and Beverage
7.69
Breakfast variety could be improved, though generally enjoyable.
Overall Experience
8.66
Overall enjoyable stay with positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:50

Property Description

Luxurious Rooms and Outdoor Pool
Andaman Embrace Patong offers luxurious rooms just a short walk from Bangla Road. The beautifully designed outdoor pool provides the perfect place to relax and unwind in style.

Convenient Location and Amenities
Conveniently located, the resort is a short drive from Old Phuket Town and Phuket International Airport. Guests can enjoy the Sino-Portuguese architecture, library, fitness centre, spa, and Kid's Club for ultimate relaxation.

Dining Options and Services
Indulge in local and international dishes at Twig Restaurant, or grab snacks at the lobby lounge and pool bar. With 24-hour front desk, room service, currency exchange, and tour desk, Andaman Embrace Patong ensures a seamless stay for all guests.

Book now to experience luxury and convenience at Andaman Embrace Patong!

Important information:

Please note that the hotel requires the presence of credit card's owner and the credit card used for booking during the check-in process. The name of the guest must match the name of cardholder's. The hotel also kindly asks guests to provide all the guests' names and information in English during the booking process.

Please note that in case of early departure, the hotel reserves the right to charge the total amount of the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Location

Guest Reviews

7.8
Based on 2053 reviews
Cleanliness: 6.69
Service: 8.66
Location: 9.2
Room Quality: 7.65
Amenities: 7.18
Value for Money: 6.64
Food and Beverage: 7.69
Overall Experience: 8.66
N
Nicolas • solo_traveller • ch
5
Hôtel surcoté, très bien situé avec une partie moderne agréable mais un service qui n’est pas à la hauteur.
Pros:

La partie récente de l’hôtel est très bien, les chambres sont spacieuses et bien aménagées.
La piscine est très sympa surtout dans la zone attenante au nouveau bâtiment.
Son principal argument est son emplacement : prêt de tout mais au calme.

Cons:

Le service est déplorable : à la réception il y avait au moins 6 jeunes collaborateurs dont la seule préoccupation (hormis leurs portables évidemment) est de vous énumérer les frais supplémentaires potentiels (si perte d’une serviette de plage ou perte d’une carte-clé en plastique etc …) et tout ceci en ne vous écoutant pas et en ne répondant à aucune question. Il a fallu insister pour que la chambre soit nettoyée avant 17:00 … en ayant l’impression de demander la lune … La conciergerie est dépassée ; organiser un véhicule pour l’aéroport est une aventure et naturellement le montant est au tarif maximum.
Le petit déjeuner n’était pas bon : viennoiserie mal dégelée et beurre rance. Nombreuses tables non débarrassées et propreté limite.

Ne mérite pas le statut de 5*en terme de service aux clients.

2026-09-19 • via Nuitee
R
Renee • couple • au
10
Pros:

The staff were amazing and the buffet breakfast had such a wide range of options.
Perfect location from beach and short walk to Bangla road.

2026-09-17 • via Nuitee
A
ABDULRAHMAN • couple • kw
10
2026-09-17 • via Nuitee
S
Shaima • solo_traveller • ae
10
2026-09-15 • via Nuitee
M
Mark • couple • au
8
2026-09-12 • via Nuitee
M
Mohammed • extended_group • kw
5
2026-09-11 • via Nuitee
S
Steven • couple • au
10
2026-09-08 • via Nuitee
J
Joyce • couple • au
10
Enjoyed our stay
Pros:

Good location close to lots of bars and restaurants
Room a great size could do with a better place for tea making having to move the kettle to make a cuppa a bit of a pain

Cons:

Could have had more western choice at breakfast

2026-09-07 • via Nuitee
D
david • family_with_children • il
10
2026-09-07 • via Nuitee
A
Ahmad • family_with_children • kw
7
2026-09-05 • via Nuitee
G
gerard • solo_traveller • il
9
Pros:

מלון עם צוות מצויין החדר היה גדול עם מרפסת ארוחת בוקר טובה מאד מלון יפה ונקי

2026-09-04 • via Nuitee
H
Halla • family_with_children • fr
6
Pros:

C'est la deuxième fois que je viens j'apprécie beaucoup le personnel et l'emplacement de l'hôtel en revanche ...

Cons:

Cette année, la piscine principale n’était pas disponible lors de mon séjour en raison de travaux de rénovation. Malgré cela, le prix du séjour était encore plus élevé que l’année dernière ! Je ne trouve vraiment pas cela correct. C’est dommage.

2026-09-04 • via Nuitee
F
Fady • couple • il
10
2026-09-02 • via Nuitee
A
ahmed • couple • ae
10
2026-09-01 • via Nuitee
I
Ibrahim • family_with_children • sa
10
2026-09-01 • via Nuitee
I
Ibrahim • family_with_children • sa
10
2026-09-01 • via Nuitee
Y
YUSUF I YUSUF • extended_group • jo
9
Pros:

The Hotel Is Very Good With Nice View to Beach and Nice Pool And Great Breakfast

2026-08-31 • via Nuitee
Y
Yaqoub • family_with_children • ae
8
Pros:

الموقع رائع وقريب السوبرماركت والصيدلية

Cons:

اعمال صيانة في الفندق من الساعه 9 صباحا ولغاية 5 مياءا وازعاج طوال اليوم حتى الظهر ولا تستظيع الراحه والنوم

2026-08-29 • via Nuitee
A
abdelhafid • extended_group • fr
8
2026-08-29 • via Nuitee
M
Masumi • extended_group • jp
10
また利用したい!!
Pros:

お値段以上だった!!
プールアクセスの部屋が最高だった。
プールとプールバーが良かった。
プールバーの食事が美味しくハッピーアワーの時間が午前中からでかなりお得。
プールに電動のビーチ版が有料だけど設置してあり楽しかった。
居心地がとても良かった。

Cons:

朝食が美味しくない。
ビーチタオルを借りる時がめんどくさい。
立地がいまいち

2026-08-28 • via Nuitee