Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Cons:
Poor breakfast quality
Inadequate family amenities

Categories

Cleanliness
7.35
Some reviews mention cleanliness was a concern, particularly with tired bathrooms.
Service
8.85
Service is noted as decent but with room for improvement; standard quality for this hotel tier.
Location
8.85
Multiple reviews praise the hotel's location, especially its proximity to attractions.
Room Quality
7.85
Rooms are comfortable but some guests found bathrooms poorly designed and tired.
Amenities
8.35
The pool and garden are praised; however, more family-friendly features were desired.
Value for Money
7.85
Given the issues with breakfast and amenities, some guests felt the hotel did not fully represent value for money.
Food and Beverage
6.85
Breakfast varied greatly in quality, with some reports of undrinkable coffee and limited choices.
Overall Experience
8.85
Generally a pleasant experience, with many remarks on the beauty of the hotel despite some service flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 11:06

Property Description

Wellness and Fitness Centre: Guests can rejuvenate at the hotel's wellness and fitness centre, complete with a hot tub, sauna, and indoor pool. Indulge in relaxing massages available on-site.

Scenic Views: Select rooms offer stunning views of the Mediterranean Sea or Mount Etna from private balconies. Experience the beauty of Sicily right from your accommodation.

Gastronomic Delights: Start your day with a buffet-style continental breakfast and savor regional and international cuisine at the hotel's à la carte restaurant. Enjoy a culinary journey during your stay.

Experience luxury and relaxation at Sant Alphio Garden Hotel E Spa. Book now to enjoy a memorable stay on Sicily's eastern coast.

Important information:

Please note that access to the wellness facilities and to the private beach is at extra cost.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Location

Guest Reviews

8.1
Based on 818 reviews
Cleanliness: 7.35
Service: 8.85
Location: 8.85
Room Quality: 7.85
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 6.85
Overall Experience: 8.85
C
cristina • couple • it
8
soggiorno rilassante e positivo, l'hotel ha uno spazio piscina confortevole
Pros:

la posizione dell'hotel rispetto alla spiaggia ottima; location tranquilla immersa nel verde.

Cons:

la colazione non proponeva specialità locali; non è stato fornito kit da bagno/camera, strano per un hotel a quattro stelle; inoltre la prima notte mancavano gli asciugamani da bidet

2026-10-25 • via Nuitee
B
benedetto • extended_group • it
8
2026-10-24 • via Nuitee
M
Michael • solo_traveller • us
10
Clean easy to access property with very kind and helpful staff
Pros:

Very nice and clean, the staff was very helpful.

Cons:

The rooms were downstairs and then an elevator but the staff was very helpful.

2026-10-21 • via Nuitee
C
Constantino • family_with_children • gb
9
Overall a good stay at this hotel.
Pros:

We liked the hotel for its nice setting, good size family room (albeit a bit old fashioned), parking on site which we reserved in advance, good dining room (for both breakfast and dinner) and the spa facilities. The staff at the reception were great and helpful!

Cons:

We had a bit of a sour feeling at the spa when spa attendant there made faces seeing our children enjoy in the pool, told us off for the kids being loud (they were not loud or misbehaved) and called the reception to complain. And the spa was almost entirely empty, so her attitude made very little sense to us, and made us feel stressed all the time.

2026-10-20 • via Nuitee
T
Torsten • couple • de
9
Pros:

Die Lage und Ausstattung des Hotels war sehr gut. Ins besondere die Aussicht aus unserem Zimmer war super. Auf der einen Seite hatten wir einen tollen Blick auf den Ätna und auf der anderen Seite hatten wir einen wunderschönen Sonnenaufgang über dem Meer. Des Frühstück war sehr gut und reichhaltig.

Cons:

Einige Angestellte wirkten etwas gestresst. Sicherlich, weil neben dem klassischen Hotelbetrieb auch einige andere Veranstaltungen inszeniert wurden.

2026-10-20 • via Nuitee
D
Davide • solo_traveller • it
8
2026-10-08 • via Nuitee
A
Armin • couple • at
9
2026-09-19 • via Nuitee
A
Armin • solo_traveller • at
9
2026-09-19 • via Nuitee
M
Maria-Patrizia • family_with_children • ch
8
2026-09-18 • via Nuitee
C
Camilleri • solo_traveller • mt
10
Pros:

I liked the hotel a lot.It is a bit deserted and we had no car, so we had nowhere to go.The hotel itself is enough and we had a nice stay.

2026-09-10 • via Nuitee
S
Siham • family_with_children • de
9
2026-09-10 • via Nuitee
S
Stefania • family_with_children • it
10
2026-09-07 • via Nuitee
N
Nick • family_with_children • gb
9
Pros:

lovely room. aircon worked well. fantastic pool. we didn't eat in or buy anything from hotel.

Cons:

has to pay for pool towels!

2026-09-07 • via Nuitee
S
Salvatore • family_with_children • gb
10
2026-09-05 • via Nuitee
C
Claudia • family_with_children • gb
8
It leaves a lot to be desired for a 4-star hotel
Pros:

Location, swmmingpool, staff,

Cons:

Garage gate manual, breakfast focused for Italian people, poor selection of gluten free options only industrialised, no fresh juice, no bacon, no gluten free bread . Rarely night events for guests like music or show

2026-09-04 • via Nuitee
C
Camelia • solo_traveller • ro
8
2026-09-02 • via Nuitee
A
Antonino Maria • extended_group • it
6
Purtroppo il soggiorno non è stato all’altezza delle aspettative. La struttura presenta diversi aspetti da migliorare, l
Pros:

Servizio SPA: il servizio è risultato complessivamente buono, con un ambiente piacevole e un’esperienza soddisfacente.

Cons:

Purtroppo il soggiorno non è stato all’altezza delle aspettative. La struttura presenta diversi aspetti da migliorare, l’attenzione al cliente. ll personale si è dimostrato gentile , tuttavia, ho riscontrato una gestione poco attenta alle esigenze quotidiane degli ospiti e una limitata cura del cliente durante il soggiorno. A questo punto il rapporto qualità-prezzo non mi è sembrato adeguato. Mi aspettavo un’esperienza decisamente migliore . Intendo segnalare formalmente un disservizio relativo alla gestione di un voucher rilasciato dalla struttura alberghiera.
A seguito della documentazione e della comunicazione ufficiale ricevuta dall'hotel, mi sono recato presso il centro outlet di Enna con la convinzione che il voucher fosse regolarmente valido e utilizzabile secondo le condizioni indicate.
Tuttavia, al momento della presentazione presso il centro outlet [info point], mi è stato comunicato che il voucher non risultava valido e non poteva essere utilizzato anche dopo conversazione telefonica [hotel e info point Enna].
Tale situazione mi ha arrecato un evidente disagio, in quanto mi sono recato presso la struttura commerciale facendo affidamento sulla validità della documentazione ufficiale ricevuta dall'hotel.

2026-09-02 • via Nuitee
M
Mario • solo_traveller • it
3
2026-09-02 • via Nuitee
S
Shir Shira • extended_group • il
10
2026-09-02 • via Nuitee
B
Bartucca • solo_traveller • au
9
2026-09-01 • via Nuitee