IL Tornabuoni The Unbound Collection by Hyatt

Hotels
•
AG Hotels
9.3 (485 reviews)
Via de' Tornabuoni 3 , Florence , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Outstanding service
Impeccably clean rooms
Great location
Cons:
Small room size
Issues with breakfast quality
High service charge concerns

Categories

Cleanliness
9.65
Impeccably clean rooms as mentioned in multiple reviews.
Service
10
Outstanding service highlighted by several guests, including specific mentions of staff going above and beyond.
Location
9.65
Strategically located near tourist attractions as noted by reviewers.
Room Quality
8.65
Some reviews mention small rooms and minor issues, lowering the score.
Amenities
9.15
Standard quality for this hotel tier; specific amenities were not heavily criticized.
Value for Money
9.15
Standard quality for this hotel tier; no explicit comments on price but some reviews suggest mixed feelings.
Food and Beverage
8.15
Breakfast service mentioned as a negative, impacting the overall food and beverage experience.
Overall Experience
10
Generally a very positive experience with several guests expressing memorable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:28

Property Description

Champagne Bar with Panoramic Views
The IL Tornabuoni The Unbound Collection by Hyatt Hotel offers a luxurious experience with its rooftop terrace featuring a Champagne bar and stunning panoramic views of Florence.

Refined Rooms and Artisanal Decor
Indulge in the elegantly decorated rooms adorned with artisanal furniture, minibar with complimentary soft drinks, and unique touches like original frescoes in some rooms.

Gourmet Dining and Wine Selection
Savor a delightful breakfast buffet each morning and relish gourmet Tuscan cuisine at the on-site restaurant. Don't miss the chance to explore The Cellar's extensive collection of famous Italian and French wines for a truly exquisite experience.

Book now to experience the epitome of luxury and hospitality at IL Tornabuoni The Unbound Collection by Hyatt Hotel.

Important information:

Please note that half board rates do not include beverages.
Please note: When booking more than 5 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 50 per day.

Location

Guest Reviews

9.3
Based on 485 reviews
Cleanliness: 9.65
Service: 10
Location: 9.65
Room Quality: 8.65
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 8.15
Overall Experience: 10
H
Hélène • solo_traveller • ch
5
hotel confortable elegant mais le personnel pas du tout à la hauteur et limite méorisant
Cons:

le personnel peu avenant

2026-04-11 • via Nuitee
S
Shameem • couple • gb
10
2026-04-11 • via Nuitee
S
Santucci • couple • it
1
Da non ripetere
Pros:

Nulla !!!! Un labirinto di corridoi e bisogna prendere più ascensori per andare al 5 piano

Cons:

Struttura camera senza finestre è buia e scomoda

2026-03-31 • via Nuitee
G
Gamze • couple • tr
10
2026-03-29 • via Nuitee
N
Nouf • extended_group • sa
10
موقع واقامه اكثر من رائعه
Pros:

الموقع رائع جدا ، الغرف جدا واسعه ونظيفه ، الاثاث والمرفقات جديده
تم ترقيه الغرف لنا من خلال الموظف في الاستقبال
تعامل الموظفين ممتاز ومحترفين

Cons:

لاشي فعلا

2026-03-28 • via Nuitee
M
michele • couple • it
9
OTTIMO PER UN FINE SETTIMANA IN CENTRO
Pros:

DISPONIBILITà E CORTESIA DELLO STAFF.

Cons:

NULLA

2026-03-24 • via Nuitee
A
Arda • family_with_children • tr
10
2026-03-22 • via Nuitee
C
Cristina • couple • ae
10
Beautiful property
Pros:

Beautiful hotel, room was super spacious and comfortable. Staff was accommodating and gave us an upgrade. Perfect location

2026-03-22 • via Nuitee
S
Sinan • couple • tr
10
Perfecto
Pros:

Amazing location, staff and service. The room was very nice as well

2026-03-22 • via Nuitee
C
Christoph • couple • at
1
Sehr schlechtes Hotel
Pros:

Lage

Cons:

Hotel sehr alt, keine Lobby, kein Eingangsbereich, kleine Zimmer, sehr kleine Bäder; schlechtes Internet,
Höchstens 3 Sterne Niveau

2026-03-20 • via Nuitee
D
Dilşad • family_with_children • tr
4
2026-03-19 • via Nuitee
S
Simon • couple • fr
8
2026-03-17 • via Nuitee
M
massimo • extended_group • it
10
2026-03-15 • via Nuitee
F
Faezah • couple • bn
10
2026-03-12 • via Nuitee
S
Sylvia • extended_group • us
9
Pros:

Hotel located centrally. The staff is very professional and helpful.

Cons:

Although our room was very lovely, it was a bit dark. It would have helped if the shutter outside our window had remained completely open. Minor, but bothersome.

2026-03-07 • via Nuitee
D
Danilo • family_with_children • it
10
2026-03-05 • via Nuitee
C
Clémentine • couple • fr
10
2026-03-04 • via Nuitee
S
Salnazaryan • couple • fr
10
2026-03-02 • via Nuitee
M
Markus • family_with_children • de
9
2026-03-01 • via Nuitee
D
Darko • couple • rs
10
2026-03-01 • via Nuitee