IL Tornabuoni The Unbound Collection by Hyatt

Hotels
•
Unbound Collection by Hyatt
9.3 (537 reviews)
Via de' Tornabuoni 3 , Florence , IT
+39 055 212645

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Outstanding service
Impeccably clean rooms
Great location
Cons:
Small room size
Issues with breakfast quality
High service charge concerns

Categories

Cleanliness
9.65
Impeccably clean rooms as mentioned in multiple reviews.
Service
10
Outstanding service highlighted by several guests, including specific mentions of staff going above and beyond.
Location
9.65
Strategically located near tourist attractions as noted by reviewers.
Room Quality
8.65
Some reviews mention small rooms and minor issues, lowering the score.
Amenities
9.15
Standard quality for this hotel tier; specific amenities were not heavily criticized.
Value for Money
9.15
Standard quality for this hotel tier; no explicit comments on price but some reviews suggest mixed feelings.
Food and Beverage
8.15
Breakfast service mentioned as a negative, impacting the overall food and beverage experience.
Overall Experience
10
Generally a very positive experience with several guests expressing memorable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:28

Property Description

Champagne Bar with Panoramic Views
The IL Tornabuoni The Unbound Collection by Hyatt Hotel offers a luxurious experience with its rooftop terrace featuring a Champagne bar and stunning panoramic views of Florence.

Refined Rooms and Artisanal Decor
Indulge in the elegantly decorated rooms adorned with artisanal furniture, minibar with complimentary soft drinks, and unique touches like original frescoes in some rooms.

Gourmet Dining and Wine Selection
Savor a delightful breakfast buffet each morning and relish gourmet Tuscan cuisine at the on-site restaurant. Don't miss the chance to explore The Cellar's extensive collection of famous Italian and French wines for a truly exquisite experience.

Book now to experience the epitome of luxury and hospitality at IL Tornabuoni The Unbound Collection by Hyatt Hotel.

Important information:

Please note that half board rates do not include beverages.
Please note: When booking more than 5 rooms, different policies and additional supplements may apply.
Please note : The rates exclude a discretionary contribution of 5% on the cost of the stay and 15% on the bar and restaurant account. This contribution, if you choose to pay it, goes entirely to the employees.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Property Video

Guest Reviews

9.3
Based on 537 reviews
Cleanliness: 9.65
Service: 10
Location: 9.65
Room Quality: 8.65
Amenities: 9.15
Value for Money: 9.15
Food and Beverage: 8.15
Overall Experience: 10
R
Rosanne • couple • br
8
Pros:

Localização boa
Porém quartos muito pequenos
Não vale o valor da diária

2026-11-01 • via Nuitee
G
george • solo_traveller • gr
10
2026-10-28 • via Nuitee
Y
Yevgenya • solo_traveller • us
10
This was a true 5 star experience
Pros:

Gorgeous property in an excellent location and amazing staff.

Cons:

Nothing

2026-10-24 • via Nuitee
G
GABRIELE • solo_traveller • it
10
2026-10-22 • via Nuitee
H
Heloisa • couple • br
10
2026-10-21 • via Nuitee
H
Hayat • family_with_children • kw
10
It was the best 3 nights stay at Florence. The staff is very friendly and the room is very spacious and luxurious.
Pros:

The location is excellent. The room size perfectly fitted us as a family of 4. The staff is very friendly. The check in process was done in the restaurant bar while offering us drinks and sweets.

Cons:

Nothing. Everything was perfect.

2026-10-21 • via Nuitee
B
Bruno • family_with_children • br
10
2026-10-17 • via Nuitee
V
Valerie • extended_group • ch
7
Fühlte sich nicht nach Luxushotel an, Personal aber sehr freundlich
Pros:

Personal war sehr freundlich, Lage super

Cons:

Treppenstufe im Zimmer über die man ständig gestolpert ist weil sie so schlecht zu sehen war, rote Einrichtung sehr gewöhnungsbedürftig, teures Frühstück

2026-10-14 • via Nuitee
A
Ana Belen • couple • es
8
Pros:

Ubicación

2026-10-13 • via Nuitee
A
amie • solo_traveller • gg
8
Excellent location. Super clean. Really enjoyable stay. Just not great value for the money.
Pros:

Location perfect. Breakfast was fantastic. Room very clean, spacious and well equipped, housekeeping were excellent. Nice bathroom. Great service in bar and restaurant, staff were so lovely. Decor was stylish.

Cons:

For 5 star - there is no lounge area. Concierge wasn’t helpful. Bedding could be improved. No bath.
My choice to book stay last minute, but the rate I paid was, in my opinion was well overpriced.

2026-10-10 • via Nuitee
L
Lynn • couple • ca
10
Will 100% be back
Pros:

Location excellent, room was large and very well appointed. Staff friendly, nothing bad to say.

2026-10-09 • via Nuitee
B
Benoit • family_with_children • fr
8
2026-09-19 • via Nuitee
X
Xavier • extended_group • ma
9
Séjour merveilleux et personnel adorable
Pros:

Merci au personnel qui a satisfait notre demande pour 3 lits , l hôtel est très très bien placé et tout le personnel très disponible et très aimable

Cons:

Le service du petit déjeuner est extrêmement lent , je ne sais pas si la cuisine est loin mais pour avoir un café il faut attendre au moins 10 min

2026-09-19 • via Nuitee
L
Laurent • couple • fr
8
2026-09-13 • via Nuitee
A
abdullah • family_with_children • sa
10
فندق يستحق التجربة
Pros:

موقعه ونظافته والعاملين

Cons:

مواقف السيارات اسعارها مرتفعه

2026-09-12 • via Nuitee
H
Hrbek • couple • cz
8
2026-09-11 • via Nuitee
J
Jessica • couple • us
4
Pros:

Central location, attentive staff, clean room

Cons:

Rooms were small, breakfast was 45 euro/person, and the hotel had no common space that you could sit and relax.

2026-09-08 • via Nuitee
C
Caroline • extended_group • ca
8
Pros:

Location, propreté, calme et servjce

2026-09-07 • via Nuitee
A
Aalya • solo_traveller • ca
10
Wish I Could Have Stayed Longer
Pros:

I had such a wonderful stay and genuinely wished I could have stayed longer.

The hotel is beautiful, the rooms are elegant, comfortable and very well equipped with everything you could possibly need. The staff were absolutely wonderful — warm, welcoming and always helpful throughout my stay.

The rooftop was one of my favorite parts of the hotel and such a lovely place to relax and enjoy the atmosphere of Florence.

The location is also exceptional, making it very easy to explore the city and enjoy everything Florence has to offer.

Overall, it was a truly lovely experience from beginning to end, and definitely a hotel I would happily return to on my next visit to Florence. Highly recommended!

2026-09-06 • via Nuitee
M
Monica • family_with_children • it
8
Pros:

Posizione centrale, eccellente per visitare la città. Struttura accogliente. Staff cordiale.

2026-09-05 • via Nuitee