Hotel Neptuno by ON Hotels Group

Hotels
8.3 (110 reviews)
Paseo Central, 45 , Roquetas de Mar , es

listing image 1
Show all photos
Children allowed

Facilities

Clubhouse
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good buffet breakfast
Nice pool area
Convenient location
Cons:
Cleanliness issues
Uncomfortable pool loungers
Bathroom updates needed

Categories

Cleanliness
7.44
There were issues with room cleaning and cleanliness standards noted in a review.
Service
8.91
Positive comments about friendly staff and attentive service.
Location
8.95
Guests appreciated the location being convenient and well-placed.
Room Quality
7.9
Rooms were described as modern and comfortable, but some updates needed.
Amenities
7.93
Good amenities like pool and breakfast but some discomfort with pool loungers.
Value for Money
8.39
Overall good value noted, with many guests feeling satisfied with their stay.
Food and Beverage
8.44
Breakfast and variety of food received mostly positive remarks.
Overall Experience
8.41
Overall positive experiences, with some guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:46

Property Description

Beachside Oasis with Exciting Amenities

Luxurious Accommodations: Hotel Neptuno by ON GROUP offers air-conditioned rooms and apartments with private balconies and flat-screen TVs. The well-equipped kitchenettes in the apartments provide added convenience for guests.

Delicious Dining Options: Indulge in a variety of international dishes at the buffet restaurant or grab a light meal at the snack bar. The culinary experience at Hotel Neptuno is sure to satisfy every palate.

Entertainment and Relaxation: With 2 outdoor pools, ping pong tables, billiards, and daily entertainment programmes, guests will find plenty of ways to unwind and have fun during their stay.

Book your stay at Hotel Neptuno by ON GROUP now for an unforgettable beach getaway in Roquetas de Mar!

Important information:

Please note that check-out hours are as follows:
From 00:00 to 10:00 for apartments;
From 00:00 to 12:00 for double and twin rooms.

When booking more than 5 rooms, different policies and additional supplements may apply.

Children 2 to 12 years old included

Please note, daily cleaning except Sundays and holidays.

Drinks included with meals (restaurant): water, house wine, beer and draft soft drinks.Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEI

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 110 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.41
T
Torres Garcia • solo_traveller • es
9
2026-05-16 • via Nuitee
S
Sheila • solo_traveller • gb
9
Great value, great location.
Pros:

Great location, good facilities & lovely staff.

Cons:

There was a little noise from nearby rooms, but only occasionally.

2026-05-15 • via Nuitee
A
Alicia • solo_traveller • es
7
Pros:

La limpieza de la habitación

Cons:

Que los enchufes de las mesillas no funcionaban a no ser que la luz de la habitación estuviera encendida, incluso a veces ni iba.

2026-05-14 • via Nuitee
S
Sergio • solo_traveller • es
8
2026-05-13 • via Nuitee
G
Guill Carrión • solo_traveller • es
9
2026-05-13 • via Nuitee
S
Soniamh • solo_traveller • es
8
Pros:

Ubicación próxima a la playa.
Tamaño de las camas y limpieza de la habitación.

Cons:

Servicio de cafetería ineficiente

2026-05-11 • via Nuitee
L
Laura • couple • es
7
Estancia agradable
Pros:

La zona del hotel era muy céntrica, pegada a la playa y con comercio es cercanos. Pero lo que más me gustó fue la piscina.

Cons:

La cama para mí era un poco dura.

2026-05-11 • via Nuitee
F
FRANCISCO • family_with_children • es
10
Muy bien
Pros:

Los colchones muy cómodos y la habitación muy limpia.

Cons:

No hay vasos en la cocina y pocos cubiertos.

2026-05-11 • via Nuitee
A
Aitana • solo_traveller • es
7
2026-05-11 • via Nuitee
C
Carla • extended_group • es
8
2026-05-11 • via Nuitee
R
Rebeca • extended_group • es
6
Solo estuvimos una noche, pero destacó especialmente la facilidad de aparcamiento, y la parte negativa que es bastante r
Pros:

Me gustó mucho la piscina, el personal era encantador, el check in fue muy rápido, y cerca del hotel había bastante aparcamiento.

Cons:

Por la noche pasamos muchísimo frío y no había ningún tipo de manta extra, y la cama solo tenía una sábana súper fina. Además, no iba la calefacción de la habitación. También destacó que es un hotel bastante ruidoso y en la habitación se escucha muchísimo lo que pasa en el pasillo.

2026-05-10 • via Nuitee
A
Anais • solo_traveller • es
10
2026-05-10 • via Nuitee
P
Pilar • extended_group • es
7
Pros:

Las instalaciones , la piscina climatizada y el personal

Cons:

El aire acondicionado de la habitación no funcionaba bien y la limpieza diaria, tuve que dar las quejas porque solo me hicieron la cama pero no me cambiaron las toallas ni limpiaron el aseo

2026-05-10 • via Nuitee
J
Julian • couple • es
6
2026-05-10 • via Nuitee
A
Ana • couple • es
8
2026-05-10 • via Nuitee
L
Luis • solo_traveller • es
9
Pros:

Estancia genial en el hotel.Reservé habitación doble y me dieron,gracias a qué había disponibilidad, un apartamento para mi solo en uno de los extremos de la planta (muy tranquilo).Pasé dos noches muy cómodas y agradables.Repetiría sin duda

Cons:

Los precios del buffet algo elevados para mi gusto.

2026-05-10 • via Nuitee
L
Lindsey • couple • gb
10
Great hotel in a good location
Pros:

Friendly staff nice rooms

Cons:

Nothing

2026-05-09 • via Nuitee
S
Steve • couple • gb
10
Great overall
Pros:

Everything

Cons:

No kettle cups or bottled water in room

2026-05-02 • via Nuitee
P
Patel • couple • gb
10
short stay
Pros:

good

Cons:

fine

2026-04-26 • via Nuitee
S
Salvador • solo_traveller • es
9
2026-04-26 • via Nuitee