Hotel Neptuno by ON Hotels Group

Hotels
8.3 (169 reviews)
Paseo Central, 45 , Roquetas de Mar , es

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good buffet breakfast
Nice pool area
Convenient location
Cons:
Cleanliness issues
Uncomfortable pool loungers
Bathroom updates needed

Categories

Cleanliness
7.44
There were issues with room cleaning and cleanliness standards noted in a review.
Service
8.91
Positive comments about friendly staff and attentive service.
Location
8.95
Guests appreciated the location being convenient and well-placed.
Room Quality
7.9
Rooms were described as modern and comfortable, but some updates needed.
Amenities
7.93
Good amenities like pool and breakfast but some discomfort with pool loungers.
Value for Money
8.39
Overall good value noted, with many guests feeling satisfied with their stay.
Food and Beverage
8.44
Breakfast and variety of food received mostly positive remarks.
Overall Experience
8.41
Overall positive experiences, with some guests expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:46

Property Description

Beachside Oasis with Exciting Amenities

Luxurious Accommodations: Hotel Neptuno by ON GROUP offers air-conditioned rooms and apartments with private balconies and flat-screen TVs. The well-equipped kitchenettes in the apartments provide added convenience for guests.

Delicious Dining Options: Indulge in a variety of international dishes at the buffet restaurant or grab a light meal at the snack bar. The culinary experience at Hotel Neptuno is sure to satisfy every palate.

Entertainment and Relaxation: With 2 outdoor pools, ping pong tables, billiards, and daily entertainment programmes, guests will find plenty of ways to unwind and have fun during their stay.

Book your stay at Hotel Neptuno by ON GROUP now for an unforgettable beach getaway in Roquetas de Mar!

Important information:

Please note that check-out hours are as follows:
From 00:00 to 10:00 for apartments;
From 00:00 to 12:00 for double and twin rooms.

When booking more than 5 rooms, different policies and additional supplements may apply.

Children 2 to 12 years old included

Please note, daily cleaning except Sundays and holidays.

Drinks included with meals (restaurant): water, house wine, beer and draft soft drinks.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEI

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 169 reviews
Cleanliness: 7.44
Service: 8.91
Location: 8.95
Room Quality: 7.9
Amenities: 7.93
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 8.41
J
JMF • solo_traveller • fr
8
Pros:

La taille et l'équipement de la chambre qui correspondait à un pièces avec kitchenette. La piscine.

Cons:

Un peu bruyant notamment dans la salle à m.anger. Le buffet moyen au niveau qualite bien que complet.

2026-06-27 • via Nuitee
E
Enrique • couple • es
7
2026-06-27 • via Nuitee
S
Sonia • solo_traveller • es
9
2026-06-24 • via Nuitee
V
Violeta • solo_traveller • es
8
2026-06-23 • via Nuitee
M
Maria Rosa • solo_traveller • es
10
Pros:

En general todo estuvo bien

2026-06-23 • via Nuitee
J
Juan • extended_group • es
6
Un tanto decepcionante en algunas parcelas importantes que manchan la estancia.
Pros:

Ubicación, personal.

Cons:

La suciedad de la piscina, era asombroso, parece que nadie responsable ve los bordes grasientos, de 15-29 cm de ancho por todo el borde, de color amarillo/marrón pero nada que no se viera incluso desde la habitación, especialmente en la pared frontal donde choca dl agua de los toboganes.

las amacas bien, la chica socorrista súper trabajadora, atenta, ordenada, adelantando a sus compañeros el trabajo de sacar el colchón hinchable.

El mobiliario y puertas habitaciones muy deterioradas. Poco mantenimiento. Limpieza habitaciones correcta.

La fruta del desayuno claramente y así cada día, con mal color y oreada del día anterior( sandía oscura y blanda, kiwis borde seco y arrugado, piña oreada y con exceso de líquido de estar guardada), así como el York en ocasiones. Pensé que podía ser una excepción el primer día pero no. Es algo diario. Una lástima. El resto bien. Desayuno Calidad media baja y bandejas repetidas para cubrir huecos. Personal ágil atento.

2026-06-23 • via Nuitee
J
Jordi • solo_traveller • es
9
2026-06-21 • via Nuitee
S
Sofia • couple • es
1
2026-06-21 • via Nuitee
T
Torres Raya • couple • es
10
Muy recomendable
Pros:

Buenas instalaciones y buffet. Agradezco que estén incluidas las bebidas en el Buffet, ya que no ocurre los mismo en hoteles de similares características cercanos. Simpatía de los trabajadores

Cons:

Nada

2026-06-20 • via Nuitee
M
Mustafa • solo_traveller • gb
10
Pros:

Excellent location, close to the beach, pars and restaurants. I was able to park my motorcycle in their secure parking area and paid five euros.

2026-06-18 • via Nuitee
S
Sara • couple • is
10
2026-06-17 • via Nuitee
S
Sara • couple • is
10
2026-06-17 • via Nuitee
S
Sonia • solo_traveller • es
8
Cons:

No había ni mantas ni almohadas adicionales en el apartamento. Las sábanas finísimas..pasamos frio las dos noches pq en mayo no hace calor, refresca y no había ni una colcha.. pedimos en recepción y como estaban completos...no tenían nada para darnos...me tuve que tapar con la toalla del baño...

2026-06-16 • via Nuitee
A
Ana • solo_traveller • es
10
Cumple las 3 Bs
Pros:

Es un hotel que cumple con las 3 B Bueno,Bonito y Barato, el personal muy amable,el bufet buenísimo, calidad precio excepcional...volveremos

Cons:

No hay nada que no me gustara

2026-06-14 • via Nuitee
J
Juan • family_with_children • es
10
2026-06-14 • via Nuitee
A
Andrea • couple • es
8
2026-06-12 • via Nuitee
J
Jose • couple • es
1
2026-06-11 • via Nuitee
R
Rosibel • couple • es
8
2026-06-08 • via Nuitee
E
Elena • couple • es
9
2026-06-06 • via Nuitee
P
pablo • extended_group • es
7
2026-06-06 • via Nuitee