Steigenberger Icon Parkhotel Düsseldorf

Hotels
Steigenberger Hotels & Resorts
8.5 (1015 reviews)
Königsallee 1a , Düsseldorf , de

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Excellent dining options
Cons:
Poor cleanliness in areas
Small room size
High parking costs

Categories

Cleanliness
7.64
Comments on cleanliness highlight areas like unkempt relaxation spaces and issues with used towels.
Service
9.11
Multiple reviews praise the staff's friendliness and helpfulness, with excellent dining service.
Location
9.15
The hotel is centrally located near attractions and markets, receiving high praise.
Room Quality
7.6
Rooms noted as crammed or in need of updates, but some enjoy the comfort.
Amenities
8.63
Amenities are decent with sauna, pool and great dining options, though some dissatisfaction with modern aesthetics.
Value for Money
8.09
Some reviews indicate the hotel may be overpriced for the offered quality.
Food and Beverage
9.14
Breakfast and dining experience were highlighted as excellent.
Overall Experience
8.61
Overall, guests enjoyed their stays but noted certain areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 23:29

Property Description

Luxurious 5-Star Hotel in Düsseldorf

Modern Spa Facilities and Summer Terrace
Indulge in the modern spa facilities and relax on the summer terrace with stunning views of the Königsallee shopping street.

Award-Winning Dining Experience at Pink Pepper Restaurant
Savor culinary delights at the Pink Pepper restaurant, recognized with one star in the MICHELIN Guide 2023, offering impressive creations and meticulous attention to detail.

Spacious Spa Area with Fitness Equipment and Saunas
Unwind in the spacious spa area equipped with modern fitness facilities, various saunas, and a refreshing rain forest shower. Enjoy complimentary fruit and drinks during your visit.

Experience luxury and sophistication at the Steigenberger Icon Parkhotel Düsseldorf. Book now to elevate your stay in Düsseldorf!

Important information:

Please note that all vehicles that drive in the city center of Düsseldorf are required to have an environmental zone sticker (Umweltplakette) on their car. Please contact the property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 40 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 16 years old stay for € 55 per person per night when using an existing bed.
    Children up to and including 7 years old stay for free when using an available extra bed.
    Children from 8 years old to 16 years old stay for € 55 per person per night when using an available extra bed.
    People 17 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1015 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 9.14
Overall Experience: 8.61
N
Neil couple gb
8
Lovely hotel and great location, just check invoice on leaving.
Pros:

Great room, loads of space, spotless and really comfortable. Conveniently located near to the old town and shopping area.

Cons:

We decided not to have breakfast included in the booking and repeated that when asked on check in. However, they still charged us both for 2 days (c. £130 so not to be sniffed at) which took a few messages and a complaint to Booking.com before we got a refund. So unlike us, check your invoice before you're in a taxi to the airport.

2026-08-08 via Nuitee
I
Ivan solo_traveller hr
8
2026-08-07 via Nuitee
J
jürgen solo_traveller de
8
Pros:

Die Lage ist super, ich habe nicht gefrühstückt.

2026-08-07 via Nuitee
L
Leo couple de
10
Für ein 5-Sterne Hotel günstig.
Pros:

Zimmer mit Upgrade war sehr schön und gut ausgestattet. Exzellent.

Cons:

Keine Parkplätze bekommen.
Geruch im Flur.

2026-08-05 via Nuitee
M
Maurice couple de
10
2026-08-04 via Nuitee
D
Donna solo_traveller ca
9
Pros:

Beautiful hotel. Friendly staff and helpful staff. Great location. Loved it, I wouldn't change a thing.

2026-08-04 via Nuitee
V
Veronika solo_traveller de
3
Das war interessant, aber Tschüss
Pros:

Vielfältiges Frühstück, Service, freundliches Personal

Cons:

Dieses Hotel hat mir Bekannten empfohlen, ich habe mehrmals davon gehört, dass es eine Legende ist. Aber meine Erwartungen wurden nicht erfüllt. Schimmel, Staub, eine Duschtür, die nicht komplett schließt. Kleines und dunkles Zimmer. Ich werde es nicht wagen, diese Erfahrung noch einmal zu machen.

2026-08-03 via Nuitee
I
Ingrid couple nl
8
2026-08-03 via Nuitee
E
Erna couple nl
7
Mooi hotel, ideale ligging maar wel wat gekke dingetjes. .
Pros:

Mooie kamer met uitzicht op het park en er is een klein sportzaaltje. Ook koffiedrinken op het terras van het hotelrestaurant is erg leuk (levendig uitzicht).

Cons:

Bij aankomst was er niemand: niet bij de deur, niet bij de receptie (beetje raar voor zo'n luxe hotel). Voor mij (ik heb MS) was dat wel héél fijn geweest. Nu toch wat stress door achterop komende auto's en de verwarring wáár te parkeren, etc...

Verder kon onze kamer halverwege ons verblijf plotseling niet meer open: volgens de receptie omdat we geacht werden al te vertrekken?!?
Dat klopte niet. Uiteindelijk opgelost: 'een systeemfout'. Dat voelde niet erg prettig.

En wat ik ook héél raar vond: de laatste avond werd ons bed opeens opengeslagen ed. Dat had vermoedelijk eigenlijk élke avond moeten gebeuren voor de prijs die je hier betaald (personeelstekort?). Of was het een 'laatste avond-afscheidsgeste'? - dan heb ik niks gezegd.

Deze dingen bij elkaar maakte dat ik met een gemengd gevoel ernaar terugkijk: prachtig hotel, maar met wat gekke dingetjes...

2026-08-02 via Nuitee
L
Leon couple de
10
Pros:

Das Frühstück war sehr reichhaltig, das Personal ist sehr freundlich und zuvorkommend!
Die Cocktails sind ein Traum.
Nur zu empfehlen für einen sehr schönen Aufenthalt!

Cons:

Leider gibt es nicht ausreichend Parkplätze für alle Gäste vor Ort.

2026-08-02 via Nuitee
M
michele couple fr
8
Agréable séjour
Pros:

Le cadre d’un hôtel ancien

Cons:

Petit déjeuner trop cher

2026-07-25 via Nuitee
F
Friederike couple de
10
Pros:

Es war alles super, nur in unserem Zimmer roch es extrem nach Kanal, das kam von außen, das war sehr unangenehm, wir schlafen immer mit offenem Fenster.

2026-07-25 via Nuitee
N
Norbert couple de
8
Cons:

Badewanne als Dusche und Teppichboden im Zimmer schon sehr alt

2026-07-25 via Nuitee
J
Jean solo_traveller lu
8
Pros:

Central location
Charming premises

Cons:

External events in the surroundings may lead to noisy background

2026-07-25 via Nuitee
R
Ralf solo_traveller de
9
2026-07-25 via Nuitee
A
Alberto solo_traveller de
8
2026-07-25 via Nuitee
R
Roderich couple de
9
Cons:

Das Bett etwas zu klein leider

2026-07-23 via Nuitee
S
Sultan couple qa
1
Cons:

There’s is a lady her name Adona / she tried to make me pay twice the amount of my stay and this situation not the first time as i am a regular guest just this bad situation happened with this lady even when the general manager she came she was disappointed about what she tried to make & her attitude and body language was disrespectful and an action that doesn’t suit a 5 star hotel

2026-07-22 via Nuitee
F
Florentina couple de
10
2026-07-22 via Nuitee
J
Josef solo_traveller at
10
2026-07-22 via Nuitee