Travelodge Madrid Alcalá de Henares

Hotels
•
Travelodge
8.2 (3863 reviews)
Fausto Elhúyar, 3 , Alcalá de Henares , es

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Issues with cleanliness
Poor breakfast quality
Noise disturbances

Categories

Cleanliness
7.7
Some reviews mentioned issues with odors and cleanliness in common areas.
Service
8.7
Guests generally appreciated the friendliness of the staff despite some complaints.
Location
9.2
The location is praised for convenience to transportation and nearby amenities.
Room Quality
8.7
Most rooms were noted as comfortable and well-maintained.
Amenities
7.7
Some amenities like the breakfast variety and heating control received mixed feedback.
Value for Money
8.2
While some saw poor value for price, others felt the prices were justified.
Food and Beverage
6.7
Several guests found the breakfast to be lacking in quality and variety.
Overall Experience
8.7
Positive overall experience with a few noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:50

Property Description

Modern 3-Star Hotel in Garena Plaza

Convenient Location: Located just 15 km from Madrid Barajas Airport, our hotel in Garena Plaza offers easy access to both the airport and Ifema. The nearby A2 motorway provides quick connections to the region's road network and Alcalá de Henares city center.

Comfortable Accommodations: Relax in our air-conditioned rooms equipped with satellite TV, tea and coffee-making facilities, and private bathrooms.

Meeting Facilities and Dining Options: With 2 conference rooms, a restaurant, and a bar on-site, we cater to both business and leisure travelers.

Experience convenience and comfort at our modern hotel in Garena Plaza. Book your stay now!

Important information:

Please let Travelodge Alcalá de Henares know your expected arrival time in advance.
You can use the Special Requests box when booking or contact the property.
Free limited outdoor parking is available without reservation.
The underground garage costs EUR 10€ per day per car and should be reserved in advance by contacting the property.
Please note that a deposit of EUR 10 is required for for cribs and/or bed sheets
Please note that free Wi-Fi is available in all the hotel.
Early check-in and late check-out are available for an additional fee of EUR 10.
The hotel reserves the right to pre-authorize credit cards prior to arrival.
Guests must present the same credit card used to make the booking upon check-in. If this is not the case, they must pay for their stay with a new card that they can physically present and prove through physical identification that it belongs to them.
A damage deposit of € 150 is required on arrival. This will be collected by credit card. It will be reimbursed upon check-out. The deposit will be refunded in full by credit card, subject to an inspection of the accommodations.
Reservations for more than 5 rooms may be subject to different policies and additional supplements. Reservations for more than 11 people are subject to different policies and additional supplements.
Transfer: The hotel does not offer free transfer. The hotel works with a trusted company to offer a quality private transfer service to and from major transportation points. Guests can book this service upon request.
Pets: The hotel is Pet Friendly. The fee is €20 per pet, per week. Extras and amenities for the animal are not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 3863 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 8.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 8.7
J
Juan Diego • solo_traveller • es
9
Pros:

Cumple su cometido. Hotel cerca del aeropuerto, tranquilo y cómodo.

2026-05-09 • via Nuitee
R
Raquel • solo_traveller • es
8
2026-05-09 • via Nuitee
K
Karine • solo_traveller • fr
9
Bon rapport qualité-prix et bon accueil
Pros:

- très bon rapport qualité-prix pour cet hôtel
- très bon accueil de Nadir qui nous a donné les informations essentielles pour la visite de la ville de Cervantes
- draps très propres et bonne literie
- le parking de l'hôtel était complet, mais le parking gratuit de la gare est à quelques pas
- petit-déjeuner local typique à une cinquantaine de mètres au niveau du rond-point (on n'a pas testé celui de l'hôtel)

Cons:

- centre-ville un peu trop éloigné si pas de voiture (une quarantaine de minutes à pied)

2026-05-09 • via Nuitee
A
Assoufi • solo_traveller • be
10
2026-05-09 • via Nuitee
A
Antonio • couple • es
10
2026-05-08 • via Nuitee
A
Anna Maria • solo_traveller • es
9
2026-05-08 • via Nuitee
M
Marcos • solo_traveller • es
8
2026-05-08 • via Nuitee
M
Marcos • solo_traveller • es
7
2026-05-08 • via Nuitee
S
SALVATORE • couple • it
8
2026-05-06 • via Nuitee
P
Peralta Ordoñez • solo_traveller • es
5
2026-05-05 • via Nuitee
D
Daniel • solo_traveller • es
10
Excelente!
Pros:

Todo bien

2026-05-05 • via Nuitee
M
Mlk Px • solo_traveller • es
10
2026-05-04 • via Nuitee
T
The Queen • solo_traveller • es
10
Pros:

Siempre me hospedó en este hotel. Calidad y precio.

Cons:

Que en esta ocasión no funcionaba la secadora de pelo, y no tenían una manual. También encontramos un conector de luz que no funcionaban en una zona, por eso tuvimos que cambiar la neverita a otro enchufe, por el resto bien. Las chicas de limpiezas muy atentas y agradables.

2026-05-04 • via Nuitee
J
Juan Carlos • solo_traveller • es
5
2026-05-04 • via Nuitee
V
Verena • couple • es
7
Pros:

El Hotel está alejado del centro, pero la estación de Cercanías queda a pocos pasos y está a una parada del centro. También hay posibilidad de bus. Hay plazas de parking descubiertas gratuitas según disponibilidad.

2026-05-04 • via Nuitee
M
Maria Jose • solo_traveller • es
10
2026-05-03 • via Nuitee
M
Manuel • couple • es
10
2026-05-03 • via Nuitee
E
Estevez • solo_traveller • es
8
2026-05-03 • via Nuitee
D
DIEGO • solo_traveller • es
8
Pros:

Buena ubicación, a unos metros de la estación de tren de cercanías La Garena y de El Corte Inglés de Alcalá, con varias paradas de autobús urbano cercanas. Habitación grande y luminosa, con TV grande y mesa de trabajo amplia, además de nevera. Aparcamiento exterior gratuito. Baño amplio con bañera. Buen desayuno, variado y a una excelente relación calidad precio.

Cons:

Estaría bien que tuviesen equipo de preparación de té y café, como es habitual en la misma cadena en su país de origen.

2026-05-03 • via Nuitee
I
Ingrid • family_with_children • es
8
Ben comunicat, el noi de la recepció molt amable
Cons:

Els banys hi faria una mica d'actualitzacio, treuria banyeres per dutxes

2026-05-03 • via Nuitee