Travelodge Madrid Alcalá de Henares

Hotels
•
Travelodge
8.2 (4151 reviews)
Fausto Elhúyar, 3 , Alcalá de Henares , es
+34 918 02 56 12

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Issues with cleanliness
Poor breakfast quality
Noise disturbances

Categories

Cleanliness
7.7
Some reviews mentioned issues with odors and cleanliness in common areas.
Service
8.7
Guests generally appreciated the friendliness of the staff despite some complaints.
Location
9.2
The location is praised for convenience to transportation and nearby amenities.
Room Quality
8.7
Most rooms were noted as comfortable and well-maintained.
Amenities
7.7
Some amenities like the breakfast variety and heating control received mixed feedback.
Value for Money
8.2
While some saw poor value for price, others felt the prices were justified.
Food and Beverage
6.7
Several guests found the breakfast to be lacking in quality and variety.
Overall Experience
8.7
Positive overall experience with a few noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:50

Property Description

Modern 3-Star Hotel in Garena Plaza

Convenient Location: Located just 15 km from Madrid Barajas Airport, our hotel in Garena Plaza offers easy access to both the airport and Ifema. The nearby A2 motorway provides quick connections to the region's road network and Alcalá de Henares city center.

Comfortable Accommodations: Relax in our air-conditioned rooms equipped with satellite TV, tea and coffee-making facilities, and private bathrooms.

Meeting Facilities and Dining Options: With 2 conference rooms, a restaurant, and a bar on-site, we cater to both business and leisure travelers.

Experience convenience and comfort at our modern hotel in Garena Plaza. Book your stay now!

Important information:

Please let Travelodge Alcalá de Henares know your expected arrival time in advance.
You can use the Special Requests box when booking or contact the property.
Free limited outdoor parking is available without reservation.
The underground garage costs EUR 10€ per day per car and should be reserved in advance by contacting the property.
Please note that a deposit of EUR 10 is required for for cribs and/or bed sheets
Please note that free Wi-Fi is available in all the hotel.
Early check-in and late check-out are available for an additional fee of EUR 10.
The hotel reserves the right to pre-authorize credit cards prior to arrival.
Guests must present the same credit card used to make the booking upon check-in. If this is not the case, they must pay for their stay with a new card that they can physically present and prove through physical identification that it belongs to them.
A damage deposit of € 150 is required on arrival. This will be collected by credit card. It will be reimbursed upon check-out. The deposit will be refunded in full by credit card, subject to an inspection of the accommodations.
Reservations for more than 5 rooms may be subject to different policies and additional supplements. Reservations for more than 11 people are subject to different policies and additional supplements.
Transfer: The hotel does not offer free transfer. The hotel works with a trusted company to offer a quality private transfer service to and from major transportation points. Guests can book this service upon request.
Pets: The hotel is Pet Friendly. The fee is €20 per pet, per week. Extras and amenities for the animal are not included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 4151 reviews
Cleanliness: 7.7
Service: 8.7
Location: 9.2
Room Quality: 8.7
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 8.7
J
Jiménez Asencio • couple • es
10
2026-07-25 • via Nuitee
M
Michel • solo_traveller • fr
7
2026-07-25 • via Nuitee
R
Raul • solo_traveller • es
10
2026-07-25 • via Nuitee
M
Maria Ángeles • solo_traveller • es
9
2026-07-25 • via Nuitee
E
Elizabeth • solo_traveller • es
10
Pros:

La habitación estaba muy limpia

Cons:

Nada en particular, tiene muy buena relación calidad-precio

2026-07-25 • via Nuitee
R
Ruth • solo_traveller • es
10
2026-07-24 • via Nuitee
R
ricardo • solo_traveller • cl
9
Pros:

nosotros íbamos de paso, asi es que nos acomodó bastante la ubicación. Muy buen desayuno.

2026-07-24 • via Nuitee
P
Paula • couple • es
10
Volveré a repetir
Pros:

Me gustó mucho la comodidad del colchón, una habitación basica y sencilla, calidad-precio estupendo y una bañera muy amplia y bastante limpieza.

Cons:

No me gustó el trato de la recepción podría haber sido mejorable, pedí una habitación nueva por que la que me dieron primera olía a tabaco y no se me puso buena cara al cambiarme de habitación

2026-07-24 • via Nuitee
V
Vicent R. Serra • solo_traveller • es
8
2026-07-24 • via Nuitee
B
Belén Sanz T • solo_traveller • es
8
Buena ubicación
Pros:

Hotel al lado del cercanías, buena ubicación.
Habitación muy básica, en Booking ponía que había cafetera en la habitación, después me dijeron que era hervidor de agua y bajo petición.

Cons:

El aire acondicionado parece que vas a salir volando, muy ruidoso.

2026-07-23 • via Nuitee
F
Francisco Javier • couple • es
9
2026-07-22 • via Nuitee
J
JOHANN • family_with_children • sa
9
2026-07-22 • via Nuitee
D
Daniel • family_with_children • es
8
De paso
Pros:

aparcamiento limitado, cama correcta y ubicación muy buena.

Cons:

el desayuno era escaso de opciones.

2026-07-22 • via Nuitee
A
ANA • solo_traveller • es
9
Volveremos.
Pros:

Que el aire funcionara, la limpieza, el tamaño de la habitación y que tuviera bañera.

Cons:

Que había mucho polvo en el ambiente.

2026-07-21 • via Nuitee
A
antonio • couple • es
9
2026-07-21 • via Nuitee
A
alba • solo_traveller • es
9
Muy bien
Pros:

Las camas muy cómodas, todo muy limpio y tranquilo. El personal muy amable. Servicio de cafetería muy bien y con terraza terraza exterior. La verdad que relación calidad- precio maravilloso.

Cons:

Me faltó algo para colgar la toalla de manos y la puerta del baño no se podía cerrar porque se quedaba atascada. Pero en definitiva nada importante

2026-07-21 • via Nuitee
T
Tardan • solo_traveller • mx
9
2026-07-21 • via Nuitee
N
Núria • couple • es
9
2026-07-21 • via Nuitee
K
Kim 7 • solo_traveller • be
10
Superbe hôtel
Pros:

Superbe hôtel.

Personnels très accueillant.

A conseiller.

Cons:

Le fait de devoir partir !

2026-07-20 • via Nuitee
P
Patricia • family_with_children • pt
8
Pros:

Estacionamento gratuito

2026-07-20 • via Nuitee