Room Mate Macarena, Madrid Gran Vía

Hotels
•
Room Mate
9.4 (7438 reviews)
43 Calle Gran Vía , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Small rooms
Billing concerns

Categories

Cleanliness
8.69
Several reviews mentioned cleaning issues, affecting the score.
Service
9.66
Service was noted as friendly, with some minor issues regarding billing.
Location
10
Many reviews praised the perfect and convenient location.
Room Quality
8.7
Room quality varied, with some complaints about size and amenities.
Amenities
9.65
Amenities received positive feedback, especially breakfast.
Value for Money
9.18
Mixed sentiments; some found it worth the price while others disagreed.
Food and Beverage
9.64
Breakfast received high praise for variety and quality.
Overall Experience
9.69
Overall, guests were very satisfied with their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:58

Property Description

Central Location in Madrid
Located in the heart of Madrid's Centro district, Room Mate Macarena – Gran Vía offers easy access to major attractions and metro stations, making it a convenient choice for travelers looking to explore the city.

Comfortable and Modern Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even offer stunning city views, ensuring a pleasant stay for our guests.

Friendly 24-Hour Service
Our dedicated staff, fluent in both English and Spanish, are available 24/7 at the front desk to assist you during your stay, ensuring a seamless and enjoyable experience at Room Mate Macarena – Gran Vía.

Ready to experience the charm of Madrid? Book your stay at Room Mate Macarena – Gran Vía now!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply. Once the reservation is made, the hotel will contact the guests to provide more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 15, 2025 until Sun, May 31, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9.4
Based on 7438 reviews
Cleanliness: 8.69
Service: 9.66
Location: 10
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
O
Oumaima • solo_traveller • ma
8
2026-05-23 • via Nuitee
Y
Yourny Kandler • couple • cr
10
Great
Pros:

Great

Cons:

The customer service it was really good

2026-05-22 • via Nuitee
E
E • solo_traveller • nl
8
Pros:

De ligging was centraal en in het centrum

Cons:

De entree was smal en donker

2026-05-22 • via Nuitee
אלימלך • extended_group • il
8
2026-05-22 • via Nuitee
G
Graciela • couple • ar
9
Excelente el personal una parávilla volvería a ir ! Desayuno excelente
Pros:

Está cerca de todo !!!

Cons:

Nada me disgustó !

2026-05-21 • via Nuitee
F
FERNANDO JAVIER • couple • ar
10
Sin dudas volveré, por la atención, calidad diseño y ubicación.
Pros:

Desayuno excelente y horario extendido razonable (hasta las 11hs).
La atención inmejorable, tanto en recepciónm, rooftop y en planta baja.

Cons:

Probamos 3 habitaciones diferentes, y todas tienen un error de diseño en el área del inodoro.
Las puertas no cierran bien y resulta muy incómodo su uso sin el aislamiento que debiera tener.

2026-05-21 • via Nuitee
C
Clark • couple • us
9
2026-05-21 • via Nuitee
M
Martina • couple • it
9
2026-05-20 • via Nuitee
J
Juliana • couple • br
9
Dias lindos em Madrid
Pros:

O hotel é um charme, café da manhã super completo, com ovos, frutas, pão. A localização é fantástica, tem como conhecer muita coisa andando.

Cons:

Nada, tudo perfeito

2026-05-20 • via Nuitee
M
Miklós • couple • hu
10
Pros:

Nagyon jó a lokalizaciója ! Kedves és rugalmas a személyzet ! Nagy a tisztaság ! Gyönyörű a tetőterasz !Mi nagyon elégedettek voltunk ! Máskor is ide jönnénk vissza és jó szívvel ajánljuk másoknak is ! 😊😊

2026-05-20 • via Nuitee
M
Maria • couple • gr
10
2026-05-20 • via Nuitee
C
Catherine • family_with_children • gb
6
All in all ok
Pros:

Not enough room as we had 2 single beds. No ro at dressing table

Cons:

A bigger room

2026-05-19 • via Nuitee
M
Mauro Diaz • couple • ar
7
Pros:

Muy buen desayuno, ubicacion excelente, un poco excesivo el precio de la estadia

Cons:

el precio

2026-05-19 • via Nuitee
B
Bostelaar • solo_traveller • nl
10
Pros:

De ligging

Cons:

Niets

2026-05-19 • via Nuitee
I
Iva • couple • hr
9
2026-05-18 • via Nuitee
G
Germán • couple • es
10
Una muy buena opción para Madrid!
Pros:

La ubicación y el desayuno increíbles

Cons:

Algunas habitaciones en la primeras plantas con vistas a la Gran vía pueden ser un poco ruidosas durante te las noches.

2026-05-18 • via Nuitee
C
Carlo • solo_traveller • it
10
Piacevole vacanza
Pros:

La Posizione eccezionale, tutte le principali attrazioni raggiungibili anche a piedi,volendo però i principali mezzi per spostarsi sono tutti praticamente davanti all'Hotel. Le camere insonorizzate bene, terrazza con piscina , colazione accettabile.
Ci ritornnerei sicuramente.

2026-05-18 • via Nuitee
E
Estelle • family_with_children • fr
7
Un hôtel bien placé pour visiter
Pros:

La situation de l’hôtel, l’amabilité du personnel, la propreté de la chambre

Cons:

La salle de bain n’a pas de porte, seulement un rideau occultant (pas génial niveau intimité), la vue de la chambre pas vraiment agréable

2026-05-18 • via Nuitee
N
Nicolas • couple • be
8
Pros:

Très bel hôtel, super emplacement. Mention spéciale pour le rooftop.

Cons:

L'agencement de la salle de bain n'était pas optimal. Accès aux toilettes et à la douche, pas intuitif.

2026-05-18 • via Nuitee
F
FannyD64 • solo_traveller • fr
10
Pros:

La vue, le confort incroyable ! Aucun bruit! Le personnel au petits soins,
Petit dej avec du choix
Top
La chambre incroyable !

Cons:

Nada

2026-05-18 • via Nuitee