Room Mate Macarena, Madrid Gran Vía

Hotels
•
Room Mate
9.4 (7942 reviews)
43 Calle Gran Vía , Madrid , es
+34 911 16 11 91

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Small rooms
Billing concerns

Categories

Cleanliness
8.69
Several reviews mentioned cleaning issues, affecting the score.
Service
9.66
Service was noted as friendly, with some minor issues regarding billing.
Location
10
Many reviews praised the perfect and convenient location.
Room Quality
8.7
Room quality varied, with some complaints about size and amenities.
Amenities
9.65
Amenities received positive feedback, especially breakfast.
Value for Money
9.18
Mixed sentiments; some found it worth the price while others disagreed.
Food and Beverage
9.64
Breakfast received high praise for variety and quality.
Overall Experience
9.69
Overall, guests were very satisfied with their stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 21:58

Property Description

Central Location in Madrid
Located in the heart of Madrid's Centro district, Room Mate Macarena – Gran Vía offers easy access to major attractions and metro stations, making it a convenient choice for travelers looking to explore the city.

Comfortable and Modern Rooms
Experience comfort and convenience in our air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms. Some rooms even offer stunning city views, ensuring a pleasant stay for our guests.

Friendly 24-Hour Service
Our dedicated staff, fluent in both English and Spanish, are available 24/7 at the front desk to assist you during your stay, ensuring a seamless and enjoyable experience at Room Mate Macarena – Gran Vía.

Ready to experience the charm of Madrid? Book your stay at Room Mate Macarena – Gran Vía now!

Important information:

When booking 9 rooms or more, different policies and additional supplements may apply. Once the reservation is made, the hotel will contact the guests to provide more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

9.4
Based on 7942 reviews
Cleanliness: 8.69
Service: 9.66
Location: 10
Room Quality: 8.7
Amenities: 9.65
Value for Money: 9.18
Food and Beverage: 9.64
Overall Experience: 9.69
C
Christoph • extended_group • at
8
2026-08-29 • via Nuitee
J
Julie • solo_traveller • gb
9
Pros:

Very friendly and helpful staff, spotlessly clean and excellent location. Extremely comfortable beds. The buffet breakfast was excellent value for money. Very straightforward to get to on the metro from the airport. Roof top pool and bar a great addition.

Cons:

Nothing, great place

2026-08-29 • via Nuitee
V
Viaggiatore • solo_traveller • it
10
Ottima struttura
Pros:

Posizione, pulizia, colazione e staff ai massimi livelli. Davvero tutto perfetto!

Cons:

Nulla

2026-08-29 • via Nuitee
I
Isabel • couple • es
8
2026-08-29 • via Nuitee
A
Antoni • solo_traveller • es
8
Correcte, ull als al.lèrgics.
Pros:

La situació és perfecte i la cambra és ample.

Cons:

Alerta si ets al.lèrgic als àcars, a la pols. A
modus de capçal del llit hi ha una decoració tèxtil que va acumulant pols.

2026-08-29 • via Nuitee
C
christopher • solo_traveller • gb
10
2026-08-29 • via Nuitee
M
Mohamed • solo_traveller • ae
10
Excellent
Pros:

Very comfortable bed and super clean

Cons:

Nothing

2026-08-29 • via Nuitee
A
Alberto • couple • es
9
2026-08-28 • via Nuitee
C
Cecilia • couple • ar
10
2026-08-28 • via Nuitee
W
wright • family_with_children • gb
8
Overall exceeded expectations especially the location and room comfort
Pros:

A comprehensive range for all tastes

Cons:

The breakfast area was allotted cramped

2026-08-28 • via Nuitee
H
H. • couple • fr
9
2026-08-28 • via Nuitee
S
Sara • solo_traveller • tl
10
Pros:

Localização muito central. Pequeno almoço muito variado e completo

2026-08-28 • via Nuitee
R
Rodrigo • couple • br
10
Excelente!!!
Pros:

Chuveiro ótimo, roupa de cama de qualidade, travesseiros excelentes, quarto de tamanho adequado, com espaço para guardar as roupas, staff atencioso e muito educado, rooftop bonito e localização perfeita! Vedação de som das janelas excepcional! Café da manhã também excelente!

Cons:

Nada. Mas uma única observação: o banheiro é propriamente separado, o que poderia ser um empecilho para hóspedes que não tenham tanta intimidade.

2026-08-28 • via Nuitee
B
Belen • family_with_children • es
10
2026-08-27 • via Nuitee
N
Natasha • couple • gb
9
2026-08-27 • via Nuitee
M
María Teresa • solo_traveller • es
10
2026-08-27 • via Nuitee
A
Andrea • couple • it
10
Bellissima vacanza
Pros:

Struttura molto comoda e centralissima

2026-08-27 • via Nuitee
J
Javiera • solo_traveller • cl
5
Buena ubicación, MUCHO RUIDO!
Pros:

La ubicación es lo mejor que tiene este hotel

Cons:

Nos quedamos en el piso 8, la recepción esta en el piso 9. Desde muy temprano se sentía mucho ruido y movimientos en el piso superior y se escuchaba todo en la habitación. Muy mal aislamiento de ruidos en general de todo lo que pasada en pasillos, habitaciones cercanas y piso superior.
El cuarto de baño no tiene puerta.

2026-08-27 • via Nuitee
S
Sabrina Enrico • solo_traveller • it
8
2026-08-27 • via Nuitee
L
Lucie Cazaux • family_with_children • fr
9
Très beau séjour hôtel en plein centre ville très bien placé proche de tout
Pros:

Hôtel est très bien placé
Le personnel est très gentil et très arrangeant
Un super rootfop

Cons:

Le prix des consommations sur le rooftop assez onéreuse

2026-08-27 • via Nuitee