Courtyard Missoula

Hotels
•
Courtyard by Marriott
8.7 (221 reviews)
4559 North Reserve Street , Missoula , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Fast check-in
Great location
Cons:
Bugs in the room
Uncomfortable bed
Empty amenities

Categories

Cleanliness
7.95
Reports of bugs and filthy windows noted.
Service
10
The night clerk was helpful and check-in was very fast.
Location
10
Perfect location mentioned in the reviews.
Room Quality
6.92
Room not as advertised; uncomfortable bed and small size.
Amenities
8.96
Free coffee was empty and amenities not explained well.
Value for Money
7.91
Expensive given competition, complaints about price.
Food and Beverage
7.94
Complaints about empty coffee, need better options.
Overall Experience
9.9
Mixed experience highlighted by helpful staff but significant room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:12

Property Description

Indulge in Comfort and Convenience at Courtyard Missoula

At Courtyard Missoula, enjoy the convenience of being just off I-90 and 2 km from the airport.

Relax and Rejuvenate

Unwind in the indoor pool, whirlpool, or stay active at the fitness center. Free Wi-Fi keeps you connected throughout your stay.

Delight in Dining and Nearby Attractions

Start your day with a hot breakfast at the Courtyard Café or explore nearby dining options. Don't miss out on visiting Lolo Hot Springs or the University of Montana.

Experience all this and more at Courtyard Missoula. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Renovation work is done through June 17th, 2024. The lobby and some rooms are under renovation. Which may impact your stay experience.

Please note that the pool will be closed for maintenance until June 9th.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSO

Location

Guest Reviews

8.7
Based on 221 reviews
Cleanliness: 7.95
Service: 10
Location: 10
Room Quality: 6.92
Amenities: 8.96
Value for Money: 7.91
Food and Beverage: 7.94
Overall Experience: 9.9
B
Baril • couple • us
10
2026-09-16 • via Nuitee
K
Klingler • couple • us
10
Impressed with the spaciousness of the lobby area, including dining room and large room adjacent.
Pros:

The breakfast was fine. We had breakfast burrito and French toast. I was happy that the carafes in the dining room had nice strong, flavorful coffee. Loved, loved, loved the spacious walk in shower and the thick towels. Check in was quick, and the staff were very friendly. Another thing I liked were the blackout curtains in the room. Not all motels have these, or if they do they are thin. These curtains worked very well keeping the sun out.

2026-09-11 • via Nuitee
S
Savita • solo_traveller • us
5
Location is good, not kids friendly.
Pros:

Room was clean, sheets were clean.

Cons:

It was noisy at mid night, could hear loud noises from the side room at 12am, 1am. Which was not so pleasant.

2026-09-10 • via Nuitee
C
Christina • couple • us
1
Dirty and gross
Pros:

Rude sucked go somewhere else.

Cons:

Place sucked dirty and rude. Bugs everywhere.

2026-08-30 • via Nuitee
B
Barbara • couple • us
9
2026-08-20 • via Nuitee
A
Ann • solo_traveller • us
10
Pros:

Very nice property.

Cons:

Nothing.

2026-08-14 • via Nuitee
W
Wanderer755984 • Friends getaway • Bossier City, Louisiana
10
Banff 2026
Pros:

Stayed here with a group and were very accommodating. They had breakfast set up especially for our group! Very comfortable beds and large rooms!

2026-08-12 • via Tripadvisor
0
0627Pam • Friends getaway • Spokane, Washington
10
Great experience
Pros:

Great location, clean room and fantastic bed. Friendly staff, easy check-in.

2026-07-23 • via Tripadvisor
T
Tammy • solo_traveller • us
10
Pros:

The room was very clean, staff extremely friendly and accommodating.

Cons:

Nothing to dislike! Beautiful hotel in a beautiful area!

2026-07-17 • via Nuitee
M
Moore • solo_traveller • us
7
2026-07-13 • via Nuitee
C
Carlton • extended_group • us
9
Great stay in Missoula at a very nice Marriott property
Pros:

Taylor was excellent and very communicable!

2026-06-25 • via Nuitee
D
dansgirl • Solo travel
10
Great place to stay while in Missoula.
Pros:

I was nervous, staying here because of lack of good reviews. But this place is perfect. It is very clean . There are no bed bugs! I would definitely stay here again. I stayed in 309 and it was 90s’s on the outside and a AC was already one. There is a lovely couch to stretch out on. Room is super clean and not outdated. I am a retired nurse and can be kind of picky, but this place is perfect.! No complaints!

2026-06-24 • via Tripadvisor
D
Duane • solo_traveller • ca
8
2026-06-23 • via Nuitee
K
Kymberly • couple • us
8
2026-06-09 • via Nuitee
E
elizabeth • couple • us
10
exceptional staff! Very clean room.. Quiet
2026-06-04 • via Nuitee
S
Sarah • solo_traveller • us
10
Pros:

Excellent rooms

2026-05-10 • via Nuitee
M
Maizy • couple • us
8
2026-05-10 • via Nuitee
G
Gastineau • family_with_children • us
5
If you would like one cup of good coffee in the morning, do not stay here
Pros:

Clean
Comfortable bed

Cons:

The windows don’t open so it gets too hot at night I’m absolutely no fresh air
I woke up at 7:18 AM since the dryers were below my bed vibrating.
Walls and doors are super thin so as soon as anybody starts moving in the morning, you can hear everything
The worst though is their breakfast and coffee and their coffee and breakfast staff.
There was one other man at the counter who had already been waited on and I go up to get some coffee. I get looked at and she turns around and walked away from me so I asked her if there’s any coffee and she says I’m completely slammed right now But I can make you one in a little bit. And I said do you have any coffee that I could self serve and she pointed to some and I went over there and there was two pumps of black sledge
Came back about 10 minutes later when no one was in there and I asked her if now was a good time and she asked me only one question if I wanted cream or sugar in the top and I said no and at the end she brings it over with cream. Please don’t ask me a question if you’re not gonna listen to the answer and she only asked me one question

2026-04-20 • via Nuitee
W
W1744SQjohnb • Couples
2
Worst stay
Pros:

Worst Marriott ever. Horrible service horrible room would never stay here again and I’m a long time Marriott customer.

2026-04-12 • via Tripadvisor
E
emmau860 • Friends getaway
2
BED BUGS!!!
Pros:

DO NOT STAY HERE!!!! My friend and I had a little getaway last weekend. Upon first impressions, the hotel seemed clean and the staff was nice. Two days after staying, I noticed strange bumps all over my body, and I immediately started googling- everything pointed towards bedbugs. *Side note: years ago, my family and I stayed in a hotel with bedbugs and my dad was eaten alive. Ever since that experience, I have religiously checked every single hotel bed I’ve stayed in. Coincidentally, the one time I get back late and forget to check, this happens to me.* Over the next few days, they progressively started itching and burning, and I was finding more pop-up. I kindly called the hotel to let them know the situation, and they were not receptive AT ALL. They said they couldn’t prove anything and they had pest control come out the week prior who said the coast was clear. If that is true, maybe the inspection wasn’t thorough or there is more to the story. The least they could do was give me a refund and show some sort of remorse to this disgusting situation. No action was taken.

After making myself crazy and tearing apart my entire house, I decided to look at other reviews for this hotel. Oddly enough, there are two reviews from eight months ago, saying they also had bedbug experiences here, and the staff did nothing to acknowledge it. In fact, the hotel copy and pasted the same half-assed reply to each review.

Please be aware and please read reviews before you stay places. I am covered in bites and wish I didn’t have to make this post. Horrendous.

2026-03-26 • via Tripadvisor