The HHI Kolkata

The property room was old and outdated.

I really appreciate with the check in staff!!

Not good rooms

Hotel door didn’t work
Customer service ie front desk in competent ac don’t work water dripping from the roof
Breakfast which was asked huge letdown from kitchen staff
Given a room at a smoking rooms side as I open the door smoke smell
Toilet water didn’t work take the head for over a day
Room 402 didn’t have a fridge iron given had loose wire exposed which is dangerous
Even though it is a 5 star hotels feels like 1 star hotel
Huge disappointment

The property is very old and dirty. Very unlike the pictures suggest.
Checked out two days early. Hotel promised refund through expedia.

We stayed in India for one month and stayed in 7 different cities in 5 star hotels and one of them was Kolkata. AVOID booking in hotel Hindustan it was the WORST experience. This should be a 3 star hotel. Room service was terrible, called 6 times to get a towel 2 hours later. They never came to pick up used cutlery for over 1 day so we left them outside our door and it was outside for 48hours no one came and picked it up. The garbage can was full and no one came to pick it up during our whole stay. We stayed 4 nights from Wed-Sun and there was clubbing in the hotel going on every night till 3am even though we were on the highest floor we could hear the noise. Also something was biting us at night (see pic for reference)

We stayed in India for one month and stayed in 7 different cities in 5 star hotels and one of them was Kolkata. AVOID booking in hotel Hindustan it was the WORST experience. This should be a 3 star hotel. Room service was terrible, called 6 times to get a towel 2 hours later. They never came to pick up used cutlery for over 1 day so we left them outside our door and it was outside for 48hours no one came and picked it up. The garbage can was full and no one came to pick it up during our whole stay. We stayed 4 nights from Wed-Sun and there was clubbing in the hotel going on every night till 3am even though we were on the highest floor we could hear the noise. Also something was biting us at night (see pic for reference)

Older hotel. Staff unprofessional. Especially the guy at the checkout

House keeping wasn’t responding properly.

Rooms were good but not upgraded.Food was really good but expensive. Complimentary breakfast spread was good. Staff was very courteous and helpful. Overall a pleasant stay.

Dirty rooms, linen were unwashed probably or unchanged. Bathroom taps were faulty. Sofa chair was dusty. Cleanliness was a joke

It’s a wonderful property but it was sad to see poor maintenance. Probably reason being almost two years of lockdown but still there are few things that could have been done like polishing of wood and stone bases and replacing door knobs

The hotel is poorly maintained ' staff was very nice and tried their best to give good service ' towels weee torn ' I have stayed here many times 15 years back and honestly' disappointed' there are many options at the same price range

It was comfortable

This hotel is great for business travelers and tourists alike. It is in the heart of Kolkata close to many of the important tourist sites. The staff are professional and very welcoming. The restaurant and room service are both the highest quality.

Very bad location. Dirty place. Bad smell. Breakfast area was worse than a slam. People must not stay there.

Only Geographically its suitable. But Right from FOOD SERVED IN BUFFET B'FAST Is very poor standard. Managing is worst. Overall food and Resturant & Staff of Resturant and House Keeping needs a huge improvement.

I stayed here for a few hours before boarding my flight and have mixed opinions. The room was just okay and not clean all the way and the mini-bar was empty. The rooms need to be renovated among other things to offer a truly 4.5 star experience. Staff was attentive and helpful.

It is a good hotel and the stay was comfortable. They have friendly staff and very helpful. However the Wi-Fi was very bad and I had difficulty working. The area around the hotel is very busy and unclean. But it was close to my place of business and hence was very suitable.

Good sevice everythink