Best Western Plus Jalandhar

Hotels
Best Western
7.8 (121 reviews)
Near BSF Chowk, G.T. Road , Jalandhar , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Cleanliness issues
Poor service response

Categories

Cleanliness
6.99
Multiple reviews indicated cleanliness issues, including a smelly bathroom and a generally run-down state.
Service
7.96
Staff were described as not particularly helpful, with issues around responsiveness and service during breakfast.
Location
10
Guests appreciated the location, noting it as one of the few positives.
Room Quality
6.45
Room issues including inadequate amenities and cleanliness detracted from overall quality.
Amenities
7.48
Several amenities were reported as either broken or absent, leading to dissatisfaction.
Value for Money
6.44
Guests felt that the level of service and room quality did not justify the cost.
Food and Beverage
7.99
Breakfast received mixed reviews, with some items being average but lacking in variety.
Overall Experience
9.06
The overall experience was marred by multiple issues but some aspects like breakfast and staff cleanliness were decent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:45

Property Description

Luxurious Dining Options
Indulge in a culinary journey at our 4 dining venues offering a wide range of delectable cuisines to suit every palate.

Leisure Amenities Galore
Rejuvenate your senses with our spa, gym, and outdoor pool, ensuring a blissful stay filled with relaxation and wellness.

Convenient Location and Complimentary Services
Enjoy a seamless stay with our free pickup service from the nearby railway station, and explore nearby attractions with ease.

Contact us today to book a remarkable stay at Best Western Plus Jalandhar and experience luxury at its best!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ATQ

Location

Guest Reviews

7.8
Based on 121 reviews
Cleanliness: 6.99
Service: 7.96
Location: 10
Room Quality: 6.45
Amenities: 7.48
Value for Money: 6.44
Food and Beverage: 7.99
Overall Experience: 9.06
S
Sujeet couple ae
1
Ridiculous
Pros:

Did not like anything

Cons:

There was no ac in the room for the whole stay

2026-07-14 via Nuitee
S
singh solo_traveller in
1
Pros:

ITNI GARMI MAI AC NAI CHALATE RS 4000 PER NIGHT K LE K HUMSE TABLE FAN DYIA DESK TOP RECEPTION MAI AC NI CHALATE ITNI HALAT KHARAB HUI BTA NI SAKTE AP LOGO SE BINTI HAI KI KBI MAT JANA. MAI TO ADVANCE BOOKING KRWA BETHA THA ISLYIA FAS GYA STAFF NAI PAISE DENE SE MANA KR DYIA BEKAR SERVICE THIRD CLASS

2026-07-13 via Nuitee
A
Ajay Paul solo_traveller ca
10
2026-05-16 via Nuitee
A
Anena solo_traveller gb
7
Pros:

Nice location, was clean and staff at reception were friendly.

Cons:

The breakfast was limited, service at the restaurant was very slow and poor. The food would take ages coming out and during breakfast when asking for dosa or puris it would take too long. The boiled eggs were still raw and uncooked. That service needs improving a lot.

2026-05-08 via Nuitee
D
Divish solo_traveller it
6
2026-04-30 via Nuitee
A
Amandeep couple au
8
2026-04-20 via Nuitee
P
Premnath extended_group nl
9
2026-04-09 via Nuitee
D
Daljit extended_group gb
8
Reasonable hotel, needs to take care of cleanliness!
Cons:

When we arrived the fridge was overheating and everything was melted inside. This had to be changed and clean. The bed sheets were also dirty and were changed.

2026-04-05 via Nuitee
G
Gurmail couple gb
7
2026-03-24 via Nuitee
A
anthony solo_traveller gb
9
Pros:

Breakfast good,not much to do around the Hotel.

2026-03-13 via Nuitee
K
Kamaljit family_with_children ca
8
Pros:

Friendly and helpful staff

Cons:

Shower did not drain properly. Plumbing requires maintenence.

2026-03-08 via Nuitee
P
Perminder solo_traveller gb
3
Pros:

Overall the place lacked cleanliness and the staff need lots of customer training
Mostly stood around waiting to be called had to wait ages for food and drink
Service just isn’t there
Hotel is tired and needs a make over

2026-02-28 via Nuitee
L
Lakhvinder family_with_children gb
10
It was fantastic! The staff were amazing and always went above and beyond! The ironing service was exceptional also! Foo
Pros:

Everything and easy access to everything

Cons:

N/a

2026-02-25 via Nuitee
R
Rajdeep couple gb
2
I will never stay
Pros:

Just outside building

Cons:

Room was really smelly. We didn’t stay there at all. They refused to refund us so our driver stayed there 1 night. It wasn’t very nice hotel. Very disappointed

2026-02-22 via Nuitee
S
Sudhir Kumar family_with_children in
8
2026-02-13 via Nuitee
G
ghai family_with_children gb
8
Value fot money
Pros:

Breakfast bit disapointing

Cons:

Location ok
Staff helpful

2026-02-10 via Nuitee
G
Gurdeep couple ca
8
2026-01-31 via Nuitee
S
Singh couple in
6
2026-01-29 via Nuitee
K
kamaljit couple gb
1
Rude staff would not recommend to no one
Pros:

It was clean

Cons:

The staff was very rude ordered breakfast never got it after a hour walked out. Staff just laughed to face complained to reception they did not care.

2026-01-15 via Nuitee
R
RAJESH family_with_children in
9
2026-01-11 via Nuitee