Les Terrasses Poulard

What was going to be the highlight of our holiday, the whole experience turned out a huge disappointment.
We ended up being stuck in the Annexe, which is no where near the main hotel, we ended up in basically a basement, the outlook was a roof with holes & an overgrown “ garden”.
The room was filthy, carpet covered in stains, black mould under bathroom sink, hardly any room to get in & out the shower.
Dust, the voile panels(net curtain) hide dirty mouldy windows that hadn’t been cleaned in years.

The stairs down to this annexe were a health hazard, covered in pigeon poop, no handrail to hold onto going down the rickety stairs, no light to show you stairs when you go back in the dark.
Outside the Annexe door, there were cigarette ends & rubbish piled up.

When I came home, I made a massive complaint for this very unhealthy expensive room, eventually after chasing a reply, they said sorry that they had spoilt our experience & refunded me 50% of the cost of our rooms which was appreciated. They had admitted that the hotel needed upgrading.

Staff smoking at our door. Rubbish and mussel shells and a bucket they used as an ashtray was 1 metre from our door. Inside room was clean though.

Check in was at a different building and the accommodation was a little difficult to find. Don’t take much luggage as it is a steep walk and space in the room was limited. The room was adequate, but small. But the reason to stay is that it is on Mont St Michel. You can enjoy the location after the tourists leave and again before they arrive.

We loved the location but for the price we paid for the room we thought the room was poorly maintained. The pillow I was provided was so hard and uncomfortable and could not be swapped until the next day. The breakfast provided was good.

The room was clean, the bed comfortable, shower warm and the location unbeatable. There were plenty of outlets and lighting and the breakfast was amazing. Definitely worth the cost.

Petit hôtel rustique directement au Mont-Saint-Michel

It is a very small room but fine for one night. The bathroom and linens were very clean but there was an odd smell in the bathroom. The reception host was lovely but just after check in time, at 4pm, there was only one person working. So a very long wait.

Room was extremely small, which we expected, but it was very hard to get to one side of the bed. The carpet was completely stained and disgusting. The bathroom had no place to set toiletries. The bath tub drain was clogged and while showering it filled up with water. And the topper was at 6:30 in the morning, there were very loud workers delivering crap outside the window.

We enjoyed our stay very conveniently located to the entrance friendly staff. Breakfast was very good. All around great stay.

We had a fantastic stay on MSM. The room was modern and clean and I'm sure a small problem with the shower screen will be quickly fixed by management. The location was perfect and the buffet breakfast was absolutely delicious. Excellent value overall and we highly recommend staying overnight at Les Terrasses Poulard.

Good stay . Helpful staff

Filthy room, disgusting toilet, that we had to report that is was never cleaned, stains on carpet, no room to get in and out of shower! Part of the hotel where we were is in an annex, down steps at the back of where breakfast is served. It is a filthy area! Broken bottles, cigarette ends and other waste just left for us to try to navigate! If I could do a minus score I would, it is vile at this hotel!!

Property located close to the bottom of Mont

We stayed as two couples. The hotel rooms were very clean and well equipped. We were beside the restaurant for breakfast which was handy. Was lovely to stay in the island and have the quieter times at night and early morning before the crowds came.

Really basic small room with super small bathroom. Bad smelt. No common spaces at the hotel, at the reception even no toilette available for guests. Breakfast available in a restaurant close located , really dirty with poor service. Birds were entering and eating from the breakfast self service. I was with my family and we all felt uncomfortable.

There aren’t many options if you want to stay on the island of Mont Saint Michel. The property is very clean but extremely outdated and no AC (which is says in description). Definitely not for people who have mobility issues as there are many steps. Our bed was comfortable and they do provide a fan.

Great room right across from St Peters church. Convenient for Thursday night adoration. Top shelf breakfast with a view.

Check-in was easy to find, they were very accommodating with storing our luggage until we checked in and after we checked out. The room was small, but completely sufficient for 3 people. It was clean, comfortable, and we would stay there again. We did have a bit of a walk to a secondary location in order to access the room, but this placed us closer to the edge of the island which gave better views and a more comfortable breeze with the windows open.

Stayed in the annex which has been newly renovated. Very comfortable bed. Annex is beside the hotels restaurant which is set apart from the main hotel. Good range of food for breakfast with a lovely view

The staff were amazing! The island was magical. What we didn’t realize is that the hotel has rooms in satellite locations around the village. Our room was about 500 feet from where we checked in. It was a basement room below ground level with a view of a dilapidated building and blighted courtyard. The wall to wall carpet was damaged and the shower access was so tight my husband almost didn’t fit in at 6’1” and 220 pounds. We loved our stay at the island and the staff was very nice but we were extremely disappointed in the room given to us.