La Quinta by Wyndham Roswell

Hotels
•
La Quinta by Wyndham
6.9 (865 reviews)
200 East 19th Street , Roswell , US
+1 575-208-4920

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
See all facilities

Review Highlights

Pros:
Friendly, helpful staff and reception
Acceptable/enjoyable breakfast
Convenient location (away from heavy traffic)
Reasonable price/value for some guests
Comfortable beds
Pets accepted / allowed dogs
Easy booking and check-in/out
Cons:
Severe cleanliness issues (dirty carpets, stained walls/doors, hair and trash in rooms)
Pool and hot tub closed or dirty
Rooms in poor repair (torn curtains, musty odors, sticky/stained carpets)
Poor maintenance and rundown facility
Filthy bathrooms and elevator reported
Noise for some rooms (e.g., first-floor near workers)

Categories

Cleanliness
2
Strongly negative in the reviews: multiple reports of dirty carpets and hallways, stained walls/doors, hair and trash in rooms, musty odors, and a slimy/green pool. Cleanliness is a major issue.
Service
10
Consistently praised: reception and front desk staff described as friendly, helpful, apologetic and accommodating. Several reviewers specifically called out the receptionist and breakfast staff for good service.
Location
9.5
Generally positive mentions: location described as nice and away from heavy traffic and convenient for booking; multiple guests listed location as a pro.
Room Quality
3
Negative reports about room condition: torn curtains, sticky and stained carpets, bad odors, visible food and hair in rooms, and outdated/rumdown appearance indicating poor room quality and maintenance.
Amenities
3.5
Amenities are frequently reported as unavailable or in poor condition: pool and hot tub repeatedly closed or dirty, elevator described as dirty; key amenities disappointed guests.
Value for Money
8.5
Mixed-to-positive: several guests noted the price wasn't terrible and beds were comfortable, and some felt the stay was acceptable for the price despite other issues.
Food and Beverage
9
Breakfast repeatedly described as acceptable or enjoyable and the breakfast staff received positive mentions, indicating solid food & beverage impressions relative to this property.
Overall Experience
9.7
Mixed reviews overall: while many guests reported severe cleanliness and maintenance issues and some vowed not to return, others highlighted excellent staff, acceptable breakfast, comfortable beds and reasonable price — leading to varied experiences with several positive elements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Location
Located across from the New Mexico Military Institute, La Quinta Inn & Suites Roswell offers easy access to nearby attractions like the UFO Museum and Roswell Shopping Center.

Comfortable Accommodations
Enjoy a stay in well-equipped rooms with amenities such as free Wi-Fi, flat-screen TVs, and coffee-making facilities. Relax with a swim in the indoor heated pool or unwind in the hot tub.

On-Site Facilities
Take advantage of the fitness center, business center, and guest launderette during your stay. Start your day right with a daily continental breakfast featuring delicious fresh waffles.

Experience comfort and convenience at La Quinta Inn & Suites Roswell. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

This hotel offers a limited number of pet-free rooms for guests with allergies or otherwise. Please contact the hotel directly to confirm room availability and any fees prior to arrival.

Service Animals - ADA-defined service animals are welcome free of charge. Pets Allowed - 2 pets max. Cats and dogs only. 75lbs or less per pet. Fees - Nonrefundable 25 USD nightly for up to 2 pets. Max 75 USD per stay. Other Information - Contact hotel for additional details and availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROW

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

6.9
Based on 865 reviews
Cleanliness: 2
Service: 10
Location: 9.5
Room Quality: 3
Amenities: 3.5
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 9.7
L
Luis • couple • us
10
Pros:

Was excellent wa

Cons:

Window and wall at breakfast room it's too dirty

2026-11-04 • via Nuitee
M
Maria • couple • mx
7
Pros:

The Breakfast was Ok,

Cons:

my main issue is only about the cleanliness need take more action there.

2026-11-02 • via Nuitee
M
Merced • family_with_children • us
3
Cons:

I've stayed at these hotels in the past, but was very disappointed with this stay.
It was very dirty and run down. The swimming pool and Hot tub were very dirty and green and slimy.
The receptionist was very nice, helpful and apologized about the condition.

2026-10-26 • via Nuitee
D
Dianna • family_with_children • us
10
Pros:

Everything

Cons:

Nothing

2026-10-26 • via Nuitee
J
Jared • couple • us
9
2026-10-24 • via Nuitee
C
Crystal • family_with_children • us
4
2026-10-23 • via Nuitee
A
Abrionna • family_with_children • us
1
It’s been almost two weeks since our stay and neither a refund has been initiated by this hotel or Booking.com as promis
Pros:

Nothing

Cons:

Everything

2026-10-21 • via Nuitee
K
KAREN • couple • us
3
Extremely different that previous trips
Pros:

The staff was friendly and helpful and the breakfast was enjoyable. We have enjoyed staying at this location in the past. The facility, staff and amenities have consistently met our expectations for the city and price range.

Cons:

We have been staying at this location for more than a decade and this trip was extremely different than previous. We arrived late and credited the state of the hall carpets due to a busy weekend. Our room had sticky spots on the carpet, a torn curtain and a musty smell. The next day proved that there was housekeeping staff, but the hall carpets were still caked with mud and trash. There was multiple stains throughout the whole 2nd floor. We have never seen the hotel in this rundown state before and we will not be returning. Side note- we stayed in winter of 2025 and the pool was closed for repair, this trip was fall of 2026 and the pool is still closed. Possible different repair, but odd that it was closed (again?) 19 months later.

2026-10-16 • via Nuitee
M
Marty • couple • ca
7
It was fine, it was a place to put our head for the night. If the opportunity came up again, I willl stay elsewhere
Pros:

Warm welcome
Breakfast guy was really nice

Cons:

It seemed old, and they tried to put some paint here and there to cover up. She put us on the first floor, right between where I assume were workers. . They were all up early and loud. Higher floor might have been better. The
Pool and hotub was out of service, would have been nice to know that before we booked online

2026-10-15 • via Nuitee
M
Mary • family_with_children • us
9
Very relaxing and enjoyable.
Pros:

Breakfast was acceptable. Location was nice and away from heavy traffic. Staff and Managers were very friendly and accommodating to requests.

Cons:

Did not like that the pool and hot tub were closed. Main reason I had booked the reservation. But it all worked out well.

2026-10-14 • via Nuitee
J
jennifer • couple • us
9
2026-10-13 • via Nuitee
S
Simonne • couple • us
1
2026-10-12 • via Nuitee
G
Gabriela • solo_traveller • us
1
Pros:

Nothing

Cons:

The place is gross. The walls and carpets had stains. Dust all over the place.

2026-10-12 • via Nuitee
K
Kayla • solo_traveller • us
6
Pros:

Staff was friendly check in and out were easy and the price wasn't terrible beds weren't bad.

Cons:

Everything was dirty the carpet in the hallways was gross, all the doors were very dirty, you could tell they didnt clean the shower since the last persons body wash was still in there. Also the pool was down while we were there. We only stayed one night.

2026-10-11 • via Nuitee
B
Brandy • couple • us
4
Pros:

The front desk staff team was very accommodating and nice

Cons:

The room was absolutely disgusting. We would t even shower because the bathroom was filthy

2026-10-11 • via Nuitee
A
Amber • couple • us
1
2026-10-10 • via Nuitee
C
Charles • couple • us
8
Stay was good, would stay here again
Pros:

Location, price, bed was comfortable

Cons:

Could use some updating

2026-10-09 • via Nuitee
C
Carolyn • extended_group • us
3
2026-10-09 • via Nuitee
A
Aleesha D • couple • us
7
2026-10-08 • via Nuitee
A
Anthony • couple • us
3
Filthy and in need of maintenance.
Pros:

Receptionist was great. Very professional.

Cons:

Condition of the property beyond the lobby was poor. Carpeting was nasty. Walls and doors were badly marked up. Needed painting. Cleanliness: first room we were assigned had a horrible odor. Second room had chunks of food on the desk and hair in the sink and shower and on the bathroom floor. Wasn't even vacuumed.

2026-09-19 • via Nuitee