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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Heating
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Lift / Elevator
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Laundry
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Facilities for disabled guests
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Private parking
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Accessible parking
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Wheelchair accessible
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Vending machine - drinks
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Vending machine - snacks
Review Highlights
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Property Description
Convenient Location
Situated just off Interstate 64, InTown Suites Newport News offers easy access for travelers. The proximity to Newport News-Williamsburg International Airport, only 7 miles away, ensures a stress-free journey for guests.
Comfortable Accommodation
Each room at InTown Suites Newport News is thoughtfully designed, featuring a fully equipped kitchen, cable TV, and a cozy seating area with a sofa. The en suite bathrooms provide added convenience for a pleasant stay.
Amenities Galore
Guests can take advantage of the on-site laundry facilities and enjoy complimentary parking. The lobby serves freshly brewed coffee, perfect for a morning pick-me-up. With attractions like Busch Gardens Williamsburg and Langley Air Force Base nearby, there's something for everyone to explore.
Book your stay at InTown Suites Newport News today for a seamless and enjoyable experience.
Please note, office hours vary by location. Guests who are scheduled to arrive after 7:00 pm, or on a Sunday, should contact the property directly to arrange for check-in. For guests arriving after the office closes, reservations will be processed prior to arrival, and room keys and paperwork will be left with the property's Courtesy Officer. Contact information for the Courtesy Officer is clearly posted on the property office door.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Location
Guest Reviews
The room was spacious.
NO BREAKFAST GREAT LOCATION
NO COMPLAINTS.
I like the way the suite was furnished and the layout
Needed more towels
Comfortable bed, hot shower, very clean room.. That's about all the positives we experienced.
Pictures on the website are not what the room looks like (noted in small print below photos that pictures are staged). So many rules (we even received notes on the door not to sit in lawn chairs in the parking lot, that's loitering). I asked housekeeping about exchanging towels and was told I could wash them in the family laundry room if I needed clean ones. We are older females, one recovering from surgery and I believe we know how to behave. It's a no smoking facility but the halls and elevator had a strong marijuana smell as did the parking lot. If I could have left without forfeiting money already paid I would have done so.
Friendly, helpful staff who were eager to make our stay as pleasant as possible. Great location to the 64 east and west highways.
We weren't clear on their cleaning procedure. Towels weren't replaced. Kitchenette not equipped.
The only thing I liked about this property was the location. It was convenient and close to everything — grocery stores, Target, and several restaurants. Lyft rides were affordable, and I could easily walk to pick up essentials. Everything I needed was nearby, which made errands easy.
I didn’t feel safe during my stay. There were often people outside who made the area feel uncomfortable and not very secure. The property did not feel clean, and there was a strong odor in the hallways that never went away. I also didn’t like that there was no one at the front desk 24 hours a day. On more than one occasion, someone knocked on my door saying they had to check something for “safety reasons,” which I found unsettling. At one point, an extermination visit took place during my stay, which made me question the overall maintenance and cleanliness of the building.
Everyone at the front desk was absolutely amazing..wonderful staff..beautiful hotel..
First, the picture seen on this site is incorrect. So they are false advertising. This location is the Intown at 11715 Jefferson Ave in Newport News. We asked for and paid for a premium, fully renovated room. We were given an older premium room, even though I saw a more recently remodeled premium room. However, the business at Old Oyster Point is relatively clean in the common areas. There is a huge problem with fruit flies in the room itself. The television programming could be better. It's a 30-minute walk from Patrick Henry Mall, lots of restaurants, and about a 15-minute walk to the Tech Center Shopping Center. The guests are mostly quiet. The grounds are kept mostly clean as well. The main thing to be aware of is Sam, the maintenance person. I saw him on three occasions going into a guest's room when they were not there, and he performed no maintenance because he went in and out too quickly. I also observed him using the peephole to look into guests' rooms. It was quite ominous to observe this. I did not report it to the manager because I could not prove it.
Everything
I was close proximity to most of the places we needed to be in the town. The room was decent.
Staff kept trying to come into our room early in the morning when we were still in bed. Water leaking from ceiling above shower and signs of water damage.
It always smelled like marijuana inside and out. Even in the elevator. Rooms in kitchen didn’t have any pots/pans available for use.
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