Hilton Garden Inn Jackson-Madison

Hotels
•
Hilton Garden Inn
9 (396 reviews)
320 New Mannsdale Road , Madison , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Convenient location
Cons:
Breakfast pricing
Noise issues
Maintenance concerns

Categories

Cleanliness
8.64
Generally clean, with some mentions of improvements needed in specific areas.
Service
9.61
Staff were friendly and accommodating, reflecting a solid service experience.
Location
9.65
Convenient location with easy access to nearby attractions.
Room Quality
8.6
Mostly comfortable rooms, but some complaints about noise and maintenance issues.
Amenities
9.13
Good amenities, though breakfast pricing was a concern for some guests.
Value for Money
8.59
Some amenities like breakfast felt overpriced for the overall value.
Food and Beverage
8.14
Mixed reviews on food pricing and quality; noted as an area for improvement.
Overall Experience
9.61
Overall positive experiences reported, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:01

Property Description

Convenient Amenities
Experience the convenience of our 24-hour store, indoor pool, and modern gym at the Hilton Garden Inn Madison.

Comfortable Rooms
Enjoy rooms equipped with a microwave, refrigerator, and coffee maker, along with ironing facilities and a hairdryer for your comfort.

Nearby Attractions
Explore Annandale Golf Course just 5 miles away, Ross R. Barnett Reservoir 13 miles away, and Downtown Jackson at a close distance.

Book your stay at the Hilton Garden Inn Madison now for a memorable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 396 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 9.61
P
Pam • couple • us
10
2026-04-06 • via Nuitee
B
Billy • couple • us
9
2026-04-06 • via Nuitee
E
Eric • couple • us
10
2026-04-02 • via Nuitee
V
Vickie • couple • us
9
We were there for dr appointments. Staying again soon.
Pros:

The staff were exceptional!!! Everyone was so friendly and helpful.

Cons:

The bathroom smelled a little musty but was clean.

2026-03-31 • via Nuitee
T
Tracy • couple • us
10
Will always do business there when I’m in Madison will definitely recommend to others
Pros:

Breakfast was excellent location excellent

Cons:

Food very tasteful location, exactly where I needed it to be

2026-03-31 • via Nuitee
H
Hanna • couple • ua
9
Pros:

Spacious room, free parking

2026-03-29 • via Nuitee
O
O'Conner • couple • us
5
Overall good but not happy with how our room turned out due to loud AC
Pros:

Overall clean and staff were nice

Cons:

The AC/fan in our room was incredibly loud, like fan bearings running with gravel in them, it was terrible

2026-03-28 • via Nuitee
R
Robert • couple • us
9
A great place to stay I will be
Pros:

just love the staff and experience and expertise. They showed us thank you.

Cons:

Nothing, everything was great

2026-03-19 • via Nuitee
L
Liz • family_with_children • us
9
Nice area, easy to find. Room was comfortable and clean.
Pros:

Great location with restaurants and stores close. Loved the clean room and comfortable beds.

Cons:

Pool was small and crowded

2026-03-16 • via Nuitee
H
Herman • couple • us
10
2026-02-28 • via Nuitee
L
Lina • solo_traveller • us
9
2026-02-24 • via Nuitee
T
Tandraniqua • couple • us
10
2026-02-10 • via Nuitee
R
Rodrigo • couple • us
10
2026-01-28 • via Nuitee
M
Marissa • couple • us
9
2026-01-20 • via Nuitee
R
Russell • couple • us
7
Overall a nice but expensive stay
Pros:

Location

Cons:

The shower had a missing seat and holes were exposed. Also the price of the drinks from the front desk were hwy robbery. For the price of the room the breakfast should be included.

2026-01-20 • via Nuitee
L
Landree • couple • us
10
2026-01-19 • via Nuitee
C
Cathy • family_with_children • us
10
Pros:

Everything

2026-01-05 • via Nuitee
S
Sylvia • solo_traveller • us
10
2026-01-05 • via Nuitee
D
Dave • solo_traveller • id
7
2026-01-02 • via Nuitee
C
Candy • couple • us
7
2025-12-28 • via Nuitee