Best Western Hotel Centre Reims

Hotels
•
Best Western
7.5 (2488 reviews)
75 Place Drouet d'Erlon , Reims , fr
+33 3 26 47 39 03

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Parking convenience
Cons:
Cleanliness issues
Noisy rooms
Small breakfast area

Categories

Cleanliness
6.14
Some reviews indicate issues with cleanliness, particularly regarding bed sheets.
Service
7.61
Mixed feelings about service; some guests found staff pleasant while others noted dissatisfaction.
Location
9.15
Multiple reviews praise the hotel's excellent location for markets and attractions.
Room Quality
7.1
Rooms generally comfortable but with consistent complaints about noise and outdated decor.
Amenities
8.13
Amenities like parking and breakfast received positive mentions, but there is room for improvement.
Value for Money
7.59
General sentiment is that the hotel offers reasonable value, though some expect more based on room quality.
Food and Beverage
6.64
Breakfasts were criticized for being understocked and dining area being cramped.
Overall Experience
7.61
Despite some complaints, many guests had a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:16

Property Description

Convenient Location
Hotel Centre Reims, situated on Place Drouet d’Erlon in the heart of Reims, directly across from the train station, offers easy access for travelers.

Comfortable Accommodations
The hotel features rooms equipped with modern amenities including a flat-screen TV, telephone, and a private bathroom with complimentary toiletries.

Dining Options
Guests can enjoy a delicious buffet breakfast served daily and savor traditional cuisine at the partner restaurant, Les 3 Brasseurs, conveniently located on the ground floor.

Experience the charm of Reims and the Champagne region with Hotel Centre Reims as your welcoming abode. Book now for a delightful stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.5
Based on 2488 reviews
Cleanliness: 6.14
Service: 7.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 6.64
Overall Experience: 7.61
G
Gabriele • family_with_children • de
8
Freundliches Personal
Pros:

Zentrale Lage

Cons:

Sehr laut

2026-08-08 • via Nuitee
V
Virginie • solo_traveller • nl
5
Pros:

De ligging van het hotel

Cons:

De badkamer was erg klein en niet echt hygiënisch

2026-08-08 • via Nuitee
P
Pascale • solo_traveller • fr
8
2026-08-08 • via Nuitee
P
PATON • solo_traveller • fr
8
Pros:

Idéalement placé : au pied des bars, restaurants, quelques minutes de la cathédrale, parking souterrain.... bref parfait

2026-08-07 • via Nuitee
J
Johanne • family_with_children • gb
10
2026-08-07 • via Nuitee
T
Tyrillshall • family_with_children • nl
8
2026-08-07 • via Nuitee
L
Lacerda • couple • br
10
2026-08-07 • via Nuitee
M
Marjan • solo_traveller • nl
7
Pros:

De locatie van het hotel is goed. Midden in het centrum en goed bereikbaar vanaf de snelweg. Tegenover het hotel zit de ingang van de parkeergarage, ideaal.

Na aankomst en ingecheckt te zijn, loop je zo het centrum in met voldoende eet en winkelmogelijkheden. Erg leuk na een dag gereisd te hebben.

Cons:

Het hotel is echt verouderd. De kamers op zich zijn netjes. De kamers aan de straatkant zijn van goede omvang en hebben mooi uitzicht, de kamers achterin het hotel zijn kleiner en kijken uit op een binnenplaats.

Het ontbijt stelt niet veel voor en doet ook niet heel fris en vers aan. Als je 's ochtends meer tijd hebt, kan je beter buiten de deur je ontbijt regelen.

De ontbijtruimtes en vloeren kunnen wel een goede schoonmaakbeurt gebruiken.

2026-08-07 • via Nuitee
R
ranki • couple • fi
8
2026-08-06 • via Nuitee
C
Christian • couple • at
5
2026-08-06 • via Nuitee
B
Britt • couple • nl
7
Pros:

Hele centrale ligging, prima kamer.

2026-08-06 • via Nuitee
C
Corinne • couple • fr
9
2026-08-05 • via Nuitee
K
Kees Leenhouts • family_with_children • nl
8
Pros:

Het hotel is in de binnenstad met veel eetgelegenheden inde buurt. De medewerkers zijn heel behulpzaam en de kamers schoon.

Cons:

Het ontbijt is eenvoudig en veel zaken worden onvoldoende aangevuld. Ook is de ruimte erg klein.
Er is maar één kleine lift in het hotel wat weinig voor de grootte van het hotel.

2026-08-05 • via Nuitee
M
Margaux • family_with_children • be
10
2026-08-05 • via Nuitee
G
gokhanvural • family_with_children • tr
8
Pros:

Clean room, excellent location, kind staff.

2026-08-04 • via Nuitee
L
Louise • family_with_children • fr
5
Reims - Best Western Centre
Pros:

The hotel is perfectly positioned in the center of the city in the main square with all the restaurants and bars, staff were friendly and helpful,

Cons:

The pictures on the website are misleading, certainly the breakfast buffet was poor with very little selection of items and certainly no abundance of any food items like ham, cheese, pastries, no fruit, no small bowls to use, water to boil the eggs not quite hot enough to boil the eggs...

Our room was fine, however the bathroom has a sliding door that was difficult to draw close from the inside and provides very little privacy once you are in, the shower sprayed water over the bathroom no matter how I angled the shower head, we couldn't work the TV, one of the twin beds were made up with a double duvet cover that meant meters of unwanted material when you untuck it, the motion sensitive lighting in the hallways didn't always work so we were in the dark trying to find our way. Lots of small things the hotel fell short on!

2026-08-03 • via Nuitee
C
Christine • couple • re
7
2026-08-03 • via Nuitee
M
Maria • couple • nl
7
zonder ontbijt okee
Pros:

de locatie was top. De kamer prima

Cons:

Ontbijt was slecht. Logistiek heel slecht georganiseerd, te weinig personeel, alles was steeds op

2026-08-03 • via Nuitee
M
Marije • couple • nl
10
2026-08-03 • via Nuitee
M
Marie • extended_group • no
4
Pros:

Sengen

Cons:

Lobby, frokost

2026-08-02 • via Nuitee