Best Western Hotel Centre Reims

Hotels
•
Best Western
7.5 (2542 reviews)
75 Place Drouet d'Erlon , Reims , fr
+33 3 26 47 39 03

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Parking convenience
Cons:
Cleanliness issues
Noisy rooms
Small breakfast area

Categories

Cleanliness
6.14
Some reviews indicate issues with cleanliness, particularly regarding bed sheets.
Service
7.61
Mixed feelings about service; some guests found staff pleasant while others noted dissatisfaction.
Location
9.15
Multiple reviews praise the hotel's excellent location for markets and attractions.
Room Quality
7.1
Rooms generally comfortable but with consistent complaints about noise and outdated decor.
Amenities
8.13
Amenities like parking and breakfast received positive mentions, but there is room for improvement.
Value for Money
7.59
General sentiment is that the hotel offers reasonable value, though some expect more based on room quality.
Food and Beverage
6.64
Breakfasts were criticized for being understocked and dining area being cramped.
Overall Experience
7.61
Despite some complaints, many guests had a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:16

Property Description

Convenient Location
Hotel Centre Reims, situated on Place Drouet d’Erlon in the heart of Reims, directly across from the train station, offers easy access for travelers.

Comfortable Accommodations
The hotel features rooms equipped with modern amenities including a flat-screen TV, telephone, and a private bathroom with complimentary toiletries.

Dining Options
Guests can enjoy a delicious buffet breakfast served daily and savor traditional cuisine at the partner restaurant, Les 3 Brasseurs, conveniently located on the ground floor.

Experience the charm of Reims and the Champagne region with Hotel Centre Reims as your welcoming abode. Book now for a delightful stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 2542 reviews
Cleanliness: 6.14
Service: 7.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 6.64
Overall Experience: 7.61
M
Matthias • solo_traveller • de
9
Pros:

Hotel in sehr guter Lage. Das Zimmer nach hinten ist ruhig, etwas klein und etwas dunkel wegen der nahen Nachbarschaft. Idéal pour un court séjour à Reims avec un standard convenant au prix intèréssant.

2026-08-29 • via Nuitee
A
Aretas • couple • lt
8
Gera vieta norintiems miesto šurmulio.
Pros:

Viešbutis miesto centre, tik gal sunkokai pastebimas. Maistas geras, skanus. Švaru.

Cons:

Parkingas netoli esančioje mokamoje požeminėje aikštelėįe, ne su visomis mašinomis įvažiuojama.

2026-08-29 • via Nuitee
C
claudio • couple • gb
5
it was convenient
Pros:

location and friendly staff

Cons:

room without a view. Poorly lit and window facing a wall.

2026-08-29 • via Nuitee
M
Monique • solo_traveller • nl
6
Pros:

De ligging van het hotel, in het centrum en parkeren tegenover hotel in parkeergarage. Bedden waren goed.

Cons:

Vieze deuren, vieze plekken op vloerbedekking en gordijnen. Rommelig in de gangen. Bed stond op verhoging, leuk, maar gevaarlijk als je 's nachts naar de wc moet.

2026-08-29 • via Nuitee
M
Michael • couple • ch
6
Good value and perfect location (also walking distance to train station)
Pros:

Perfect location with direct access to street with full of restaurants (and under ground car park).
Very helpful stuff who explained that official car park tariff is cheaper if payed on day of arrival (and than the hotel can offer) - very fair!

Cons:

Depending on room location it can get noisy in the late evening (but closed windows keep it outside and A/C worked well)

2026-08-28 • via Nuitee
H
HIROSHI • couple • jp
6
Pros:

駅から近いのはよかった。

2026-08-28 • via Nuitee
U
Ulrich • family_with_children • de
8
Pros:

Das Hotel liegt sehr zentral, mitten in der Innenstadt und der Ausgehmeile. Die Betten sind super. Das Haus ist sehr sauber. Das Parkhaus daneben ist perfekt. Das Frühstück ist sehr gut und die Hotelangestellten sehr freundlich.

Cons:

Die Zimmer zur Straße sind nachts lauter (kann man sich denken). Der Frühstücksraum ist klein. Aber bei uns hat es gepasst.

2026-08-28 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-08-27 • via Nuitee
V
viola • family_with_children • nl
8
Pros:

The location is perfect to visit the city centre and it's very close to the train station.
Rooms are basic but very clean.
We didn't have breakfast, there are many boulangeries nearby.
Staff pays really attention to the guests and they have very good tips for restaurants

2026-08-27 • via Nuitee
R
Renard • couple • fr
8
Pros:

Le petit dejeuner

Cons:

l'emplacement

2026-08-26 • via Nuitee
G
Gaby • solo_traveller • de
5
2026-08-26 • via Nuitee
M
Mathias • family_with_children • de
4
Pros:

Lage Zimmer

Cons:

Parken, Fremdsprachen des Personals, Frühstücksraum furchtbar...

2026-08-26 • via Nuitee
R
Roxanna • solo_traveller • nl
9
Pros:

Heerlijke bedden, ook de slaapbank beviel onze 7-jarige goed. Lekker en divers ontbijt. Goede airco. En de ligging is gewoonweg perfect, je loopt zo een terras op of naar de speeltuin in het park dichtbij.

Cons:

De kamer viel een beetje uit elkaar; veel onderdelen waren niet goed vastgemaakt met schroeven zoals lamp, deurklink, kapstokhaak.

2026-08-26 • via Nuitee
H
Harry • family_with_children • us
8
Great for a one night stay
Pros:

Arrived before check in time and they stored our luggage as we visited the cathedral. It was a very short walk from the train station to the hotel. We returned later with a bottle of wine but had no opener so I went to the front desk for help. He looked in the kitchen area but couldn't find one so he ran next door to a restaurant and had them open it for us! The room was clean and comfortable but basic, perfect for a one night stay. It was very hot and the AC was a welcomed comfort.

Cons:

I didn't have any food there so can not comment on it but everything was fine.

2026-08-26 • via Nuitee
S
Sylviane • solo_traveller • fr
8
Pros:

Un petit regret de ne pas avoir eu des sachets de thé vert nature, tant dans la chambre qu'au petit déjeuner il n'y avait que du thé vert à la menthe...sinon parfait 👍

Cons:

Voir ci dessus les

2026-08-26 • via Nuitee
H
Heine • solo_traveller • de
8
2026-08-26 • via Nuitee
H
Helmut • solo_traveller • de
7
Ok für einen Stadtbesuch
Pros:

Die Lage war hervorragend.
Die Betten waren sehr gut.
Das Frühstück war für gut. Der Platz im Frühstücksraum war eng aber ausreichend. Das Personal war sehr freundlich. Für einen kurzen Aufenthalt zu empfehlen.

Cons:

Die Toilettentür war ein Brett. Man konnten sie nicht schließen. Was sehr unangenehm war. Die Toilette war durch Ablagerungen braun. Durch die Lage waren die Zimmer zur Straße laut. Schlafen konnte man nur mit geschlossenen Fenster und Klimaanlage
OkDie Laufgeräusche aus der oberen Etagen waren gut zu hören. Das Hotel wirbt mit einer Tiefgarage. Leider gehört die Garage nicht zum Hotel und die Erklärung zur Bezahlung war etwas dürftig. Wir haben an der Schranke gestanden und kamen trotz Bezahlung nicht heraus.

2026-08-26 • via Nuitee
H
Heike • couple • de
5
2026-08-24 • via Nuitee
S
Stéphane • couple • be
8
Très agréable et pratique sans avoir besoin d'un luxe inutile.
Pros:

Le lit, quoique très confortable, était un peu étroit pour un couple.

2026-08-24 • via Nuitee
B
Bart • extended_group • be
7
Zoals verwàcht.goed, parking en wInkelbuurt is zo dicht als het maar kan zijn
Cons:

Geen handgreep op badkamer deur

2026-08-24 • via Nuitee