Best Western Hotel Centre Reims

Hotels
•
Best Western
7.5 (2383 reviews)
75 Place Drouet d'Erlon , Reims , fr

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Parking convenience
Cons:
Cleanliness issues
Noisy rooms
Small breakfast area

Categories

Cleanliness
6.14
Some reviews indicate issues with cleanliness, particularly regarding bed sheets.
Service
7.61
Mixed feelings about service; some guests found staff pleasant while others noted dissatisfaction.
Location
9.15
Multiple reviews praise the hotel's excellent location for markets and attractions.
Room Quality
7.1
Rooms generally comfortable but with consistent complaints about noise and outdated decor.
Amenities
8.13
Amenities like parking and breakfast received positive mentions, but there is room for improvement.
Value for Money
7.59
General sentiment is that the hotel offers reasonable value, though some expect more based on room quality.
Food and Beverage
6.64
Breakfasts were criticized for being understocked and dining area being cramped.
Overall Experience
7.61
Despite some complaints, many guests had a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:16

Property Description

Convenient Location
Hotel Centre Reims, situated on Place Drouet d’Erlon in the heart of Reims, directly across from the train station, offers easy access for travelers.

Comfortable Accommodations
The hotel features rooms equipped with modern amenities including a flat-screen TV, telephone, and a private bathroom with complimentary toiletries.

Dining Options
Guests can enjoy a delicious buffet breakfast served daily and savor traditional cuisine at the partner restaurant, Les 3 Brasseurs, conveniently located on the ground floor.

Experience the charm of Reims and the Champagne region with Hotel Centre Reims as your welcoming abode. Book now for a delightful stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.5
Based on 2383 reviews
Cleanliness: 6.14
Service: 7.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 6.64
Overall Experience: 7.61
S
Sharon • couple • gb
6
Cons:

Refurbishment being done strong smell of paint throughout

2026-04-18 • via Nuitee
T
Tim • extended_group • gb
9
Great value basic, but clean hotel in a central location
Pros:

Great location comfortable decent sized rooms. Good facilities in room

2026-04-16 • via Nuitee
R
Rogier • couple • nl
7
Pros:

Decent hotel, positioned very nicely in the center, for a fair price. Which is probably the main reason you would pick this hotel

Cons:

Some general maintenance in the room could improve it. Also we asked for two seperate beds and the hotel was not able to provide this

2026-04-13 • via Nuitee
L
Liana • solo_traveller • be
4
2026-04-12 • via Nuitee
P
Pierre • couple • fr
7
Correct pour un court séjour.
Pros:

Très bon emplacement.
Personnel sympathique.

Cons:

Salle de petit déjeuner exigu et peu agréable.
Chambre très petite ligne aucun placard,
Aucun placard de rangement.

2026-04-11 • via Nuitee
• solo_traveller • fr
8
2026-04-11 • via Nuitee
• couple • fr
8
2026-04-10 • via Nuitee
C
Carlos • extended_group • br
6
Pros:

Bom quarto

Cons:

À recepcionista da manhã muito mal educada e péssimo atendimento

2026-04-10 • via Nuitee
A
Anna • extended_group • ch
5
Pros:

Der Lage war gut

Cons:

Da sie gerade am renovieren waren, hat es sehr nach Farbe gestunken im Zimmer, dies hat die Mitarbeiter nicht interessiert. Die Arbeiter haben am morgen früh viel Lärm gemacht.

2026-04-08 • via Nuitee
Y
YULIA • family_with_children • ru
8
Хотелось бы , чтобы в номере были тапочки
Pros:

Хорошее постельное белье, удобные подушки и матрас, большая ванная комната

Cons:

На этаже делали ремонтные работы и пахло краской

2026-04-06 • via Nuitee
A
Alain • family_with_children • fr
7
Pros:

La localisation

Cons:

Peu d'isolation phonique entre les chambres

2026-04-06 • via Nuitee
M
Marine • solo_traveller • fr
10
2026-04-05 • via Nuitee
D
daniel • couple • fr
9
Chambre généreuse et emplacement central avec parking à proximité
Pros:

Le lit, sa taille et le matelas

Cons:

Manque un rideau de douche

2026-04-04 • via Nuitee
M
Marc • couple • fr
5
Hotel en cours de réfection et dont les petits équipements de la chambre demandent réparation
2026-04-04 • via Nuitee
E
EMMANUELLE • extended_group • fr
7
Pros:

emplacement idéal, à quelques pas de la gare et de la cathédrale et en plein centre. Toutes les commodités sont accessibles à pieds : commerces, restaurants, tabacs, ...
la chambre occupée a été restaurée, il manquait de quoi poser les affaires dans la salle de bain et à côté du lit, mais cela devrait arriver vite. chambre au 4è très calme.
le petit déjeuner est correct, l'accueil était agréable et professionnel.

2026-04-04 • via Nuitee
J
Jacques • family_with_children • fr
8
Pros:

Gentillesse du personnel

Cons:

Emplacement bruyant

2026-04-01 • via Nuitee
A
Alexandre • solo_traveller • fr
10
2026-03-31 • via Nuitee
A
Alexandre • solo_traveller • fr
10
2026-03-31 • via Nuitee
E
Evelyn • couple • se
5
Ok for one night stay.
Pros:

Location

Cons:

Renovation work just outside the door & was disturbing with noise, smell & dust. The shower door was stucked and eventually got to remove it from the rail in order to get out from the bathroom.

2026-03-30 • via Nuitee
T
Théophile • couple • fr
7
2026-03-29 • via Nuitee