Best Western Hotel Centre Reims

Hotels
•
Best Western
7.5 (2584 reviews)
75 Place Drouet d'Erlon , Reims , FR
+33 3 26 47 39 03

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Parking convenience
Cons:
Cleanliness issues
Noisy rooms
Small breakfast area

Categories

Cleanliness
6.14
Some reviews indicate issues with cleanliness, particularly regarding bed sheets.
Service
7.61
Mixed feelings about service; some guests found staff pleasant while others noted dissatisfaction.
Location
9.15
Multiple reviews praise the hotel's excellent location for markets and attractions.
Room Quality
7.1
Rooms generally comfortable but with consistent complaints about noise and outdated decor.
Amenities
8.13
Amenities like parking and breakfast received positive mentions, but there is room for improvement.
Value for Money
7.59
General sentiment is that the hotel offers reasonable value, though some expect more based on room quality.
Food and Beverage
6.64
Breakfasts were criticized for being understocked and dining area being cramped.
Overall Experience
7.61
Despite some complaints, many guests had a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:16

Property Description

Convenient Location
Hotel Centre Reims, situated on Place Drouet d’Erlon in the heart of Reims, directly across from the train station, offers easy access for travelers.

Comfortable Accommodations
The hotel features rooms equipped with modern amenities including a flat-screen TV, telephone, and a private bathroom with complimentary toiletries.

Dining Options
Guests can enjoy a delicious buffet breakfast served daily and savor traditional cuisine at the partner restaurant, Les 3 Brasseurs, conveniently located on the ground floor.

Experience the charm of Reims and the Champagne region with Hotel Centre Reims as your welcoming abode. Book now for a delightful stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 2584 reviews
Cleanliness: 6.14
Service: 7.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 6.64
Overall Experience: 7.61
L
Loucheux • solo_traveller • fr
9
2026-10-23 • via Nuitee
C
Cynthia • couple • us
9
Great place to stay while exploring the champagne region
Pros:

Location & wonderful staff, especially Sara - she is absolutely fantastic

Cons:

Shower needs a door so the floor doesn’t get so wet

2026-10-23 • via Nuitee
E
Eleanor • couple • gb
8
Perfect stop over for exploring Reims.
Pros:

Located right in the centre of Reims. The room was clean and comfortable and had little extras like tea and coffee and a small safe. The staff were very friendly and helpful and the breakfast was great.

Cons:

It did say that there was parking at the hotel in the description. While there is an underground carpark very close, it wasn’t easy to find and we ended up parking on the street.

2026-10-23 • via Nuitee
M
Mads • solo_traveller • no
5
Sentralt, slitt, billig
Pros:

Sentralt

Cons:

Skittent, dårlig renhold, slitt å enkelt.

2026-10-23 • via Nuitee
R
Richard • solo_traveller • gb
5
Pros:

It’s obviously a very low cost Hotel. But I have to say having to queue for breakfast in the morning was very frustrating as I had to get away to make my Channel crossing. And the room rooms were incredibly small.

Cons:

The location was great, although there was some minor riots in the street due to the protestant in France. But that’s not the Hotel‘s fault.

2026-10-22 • via Nuitee
C
Charlene • couple • fr
9
2026-10-20 • via Nuitee
J
Johanned • couple • nl
5
Oncomfortabel
Pros:

De locatie

Cons:

Kamer te klein, bed te klein, tussen badkamer en slaapkamer een soort schuifpaneel, waardoor geen enkele privacy in badkamer of WC.
Wij hebben het ontbijt overgeslagen, want daar moest je voor in de rij gaan staan.
Kortom: geen succes.

2026-10-18 • via Nuitee
L
Luc • extended_group • fr
8
Bon séjour
Pros:

Emplacement et accueil

Cons:

Salle du petit déjeuner étroite
L’animation dans l’avenue peut être assez présente

2026-10-18 • via Nuitee
C
Cathy • couple • fr
5
Pros:

La literie est très bonne et le petit déjeuné également

Cons:

Les chambres et l’établissement sont très vieillissant, les photos sont un peu trompeuses

2026-10-17 • via Nuitee
I
Imke • couple • de
7
2026-10-17 • via Nuitee
P
Pakawat and Maythisa • couple • th
8
Excellent location, next to public underground parking, close to Gare de Reims. Unfortunately, renovation work caused du
Pros:

Location

Cons:

Unfortunate renovation work during our stay in July 2026

2026-10-15 • via Nuitee
N
Nuria • solo_traveller • ae
6
Thank you a had a good stay in Reims
Pros:

Great location

Cons:

Old rooms and floor, needs to get refreshed

2026-10-15 • via Nuitee
B
BERNARD • family_with_children • be
5
Pros:

Endroit très bien

Cons:

Douche pas très en état

2026-10-14 • via Nuitee
D
deborah • family_with_children • fr
10
Pros:

L'accueil des réceptionnistes, ainsi que la petite attention dans la chambre avec un paquet de gâteaux typique de Reims offert.
Le petit-déjeuner était bon.

Cons:

Un peu plus de variété sur l'offre du petit déjeuner

2026-10-13 • via Nuitee
P
Peter • extended_group • de
9
Lage, Service, Sauberkeit und Preis-Leistungs-Verhältnis stimmen.
Pros:

Sehr zentrale Lage in der Fußgängerzone. Zimmergrösse angenehm. Parkhaus in unmittelbarer Nähe. Parkrabatt durch Hotel. Alle Restaurants in unmittelbarer Nähe. Es gab unaufgefordert einen Upgrade.

Cons:

Frühstücksraum recht klein und eng.

2026-10-12 • via Nuitee
V
Vanessa • solo_traveller • gb
4
Ok for a one night stay
Pros:

Beautiful light room with large windows

Cons:

Card didn’t work 4 times. I had to keep going to the receptionist down from the 3rd floor. Was locked out at least for 30/40min of the room.
There were super loud noises on top of our room, which made it difficult to sleep in the night.

2026-10-12 • via Nuitee
B
Bronwyn • couple • au
5
2026-10-11 • via Nuitee
F
Francesca • family_with_children • gb
9
Pros:

room, location, staff

Cons:

n/a

2026-10-08 • via Nuitee
F
FRANCK • solo_traveller • fr
5
Hôtel très moyen
Pros:

L’emplacement

Cons:

Les chambres, les parties communes, la salle de restaurant… très anciens établissement « dans son jus ».
Pas à la hauteur du prix des chambres

2026-10-08 • via Nuitee
R
Robert • couple • be
6
Très belle découverte de la ville de Reims qui est très agréable et animée.
Pros:

Personnel agréable et serviable, petit déjeuner bon et varié. Emplacement au top en plein centre ville proche de tous les centres d'intérêts de la ville.

Cons:

Hôtel vieillot, salle de bain minuscule avec la porte juste en face de la tête de lit et qui ne ferme pas. Pas de rideaux de douche. Très mal insonnorisé, donc très bruyant jusque tard dans la nuit. Rapport qualité/prix pas à la hauteur.

2026-10-07 • via Nuitee