Best Western Hotel Centre Reims

Hotels
Best Western
7.5 (2334 reviews)
75 Place Drouet d'Erlon , Reims , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Parking convenience
Cons:
Cleanliness issues
Noisy rooms
Small breakfast area

Categories

Cleanliness
6.14
Some reviews indicate issues with cleanliness, particularly regarding bed sheets.
Service
7.61
Mixed feelings about service; some guests found staff pleasant while others noted dissatisfaction.
Location
9.15
Multiple reviews praise the hotel's excellent location for markets and attractions.
Room Quality
7.1
Rooms generally comfortable but with consistent complaints about noise and outdated decor.
Amenities
8.13
Amenities like parking and breakfast received positive mentions, but there is room for improvement.
Value for Money
7.59
General sentiment is that the hotel offers reasonable value, though some expect more based on room quality.
Food and Beverage
6.64
Breakfasts were criticized for being understocked and dining area being cramped.
Overall Experience
7.61
Despite some complaints, many guests had a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:16

Property Description

Convenient Location
Hotel Centre Reims, situated on Place Drouet d’Erlon in the heart of Reims, directly across from the train station, offers easy access for travelers.

Comfortable Accommodations
The hotel features rooms equipped with modern amenities including a flat-screen TV, telephone, and a private bathroom with complimentary toiletries.

Dining Options
Guests can enjoy a delicious buffet breakfast served daily and savor traditional cuisine at the partner restaurant, Les 3 Brasseurs, conveniently located on the ground floor.

Experience the charm of Reims and the Champagne region with Hotel Centre Reims as your welcoming abode. Book now for a delightful stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.5
Based on 2334 reviews
Cleanliness: 6.14
Service: 7.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 6.64
Overall Experience: 7.61
T
Thelma couple br
3
2026-03-07 via Nuitee
P
Piena family_with_children nl
7
2026-03-03 via Nuitee
B
Benoit couple fr
1
A fuire - Accueil Horrible - Chambre salles - Petit déjeuner minable
Pros:

Rien

Cons:

L'accueil désagréable
La chambre vétuste
Salle de bain non nettoyée

2026-03-01 via Nuitee
B
Brigitte couple fr
8
2026-03-01 via Nuitee
M
Maria Chiara couple it
9
Pros:

Tutto ottimo! Camera molto bella e pulita, posizione centralissima. Possibilità di deposito bagagli e parking sotterraneo a pagamento ma subito davanti all'hotel.

Cons:

Nulla

2026-02-24 via Nuitee
E
Emmanuel couple fr
9
Idéal pour visiter cathédrale et basilique
2026-02-22 via Nuitee
A
Alain family_with_children fr
10
2026-02-14 via Nuitee
S
Sébastien solo_traveller be
8
Pros:

L'emplacement

Cons:

Le petit déjeuner

2026-02-10 via Nuitee
D
Danny Vandewalle couple be
9
aangenaam
2026-02-08 via Nuitee
C
christian solo_traveller be
8
2026-02-08 via Nuitee
C
Claudio solo_traveller it
9
Una scelta consigliata
Pros:

L'hotel è in una posizione ideale a pochi passi sia dal centro sia dalla stazione. Il personale è molto gentile e professionale. La stanza era molto grande, confortevole e abbastanza silenziosa seppure la finestra affacciasse sulla via principale ricca di locali frequentati la notte.

2026-02-08 via Nuitee
C
Cécile family_with_children fr
7
Pros:

Personnel très sympathique et chambre bien équipée

Cons:

L'emplacement est top mais très bruyant la nuit

2026-02-08 via Nuitee
I
Isabelle family_with_children fr
8
Pros:

L'hôtel en plein Centre ville
L'accueil le jour de l'arrivée. Jeune homme sympathique et serviable

Cons:

Manque d éclairage dans la sdb

2026-01-31 via Nuitee
M
Mirella family_with_children fr
10
Pros:

L emplacement

2026-01-30 via Nuitee
I
Isabel solo_traveller fr
7
Très bon emplacement
Pros:

L’hôtel est très bien situé au centre-ville, proche de tous les restaurants. Les chambres sont correctes assez grandes simple mais avec le nécessaire.

Cons:

Le seul point négatif est le petit déjeuner, il est très très succinct, il n’y a pas beaucoup de choix et ce n’est pas réapprovisionner suffisamment souvent. Par conséquent le matin où je suis allé, nous étions à peine une quinzaine de personnes y avait plus d’œufs brouillés, ça n’a pas été remis. Pour le prix du petit déjeuner, ça fait un peu bas de gamme.

2026-01-29 via Nuitee
H
Holger solo_traveller fr
8
2026-01-29 via Nuitee
M
Matthew couple ie
8
2026-01-28 via Nuitee
J
Joachim Markus couple de
9
2026-01-25 via Nuitee
H
Holger solo_traveller fr
8
2026-01-25 via Nuitee
C
Clement solo_traveller fr
6
2026-01-25 via Nuitee