Best Western Hotel Centre Reims

Hotels
•
Best Western
7.5 (2334 reviews)
75 Place Drouet d'Erlon , Reims , fr

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Parking convenience
Cons:
Cleanliness issues
Noisy rooms
Small breakfast area

Categories

Cleanliness
6.14
Some reviews indicate issues with cleanliness, particularly regarding bed sheets.
Service
7.61
Mixed feelings about service; some guests found staff pleasant while others noted dissatisfaction.
Location
9.15
Multiple reviews praise the hotel's excellent location for markets and attractions.
Room Quality
7.1
Rooms generally comfortable but with consistent complaints about noise and outdated decor.
Amenities
8.13
Amenities like parking and breakfast received positive mentions, but there is room for improvement.
Value for Money
7.59
General sentiment is that the hotel offers reasonable value, though some expect more based on room quality.
Food and Beverage
6.64
Breakfasts were criticized for being understocked and dining area being cramped.
Overall Experience
7.61
Despite some complaints, many guests had a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:16

Property Description

Convenient Location
Hotel Centre Reims, situated on Place Drouet d’Erlon in the heart of Reims, directly across from the train station, offers easy access for travelers.

Comfortable Accommodations
The hotel features rooms equipped with modern amenities including a flat-screen TV, telephone, and a private bathroom with complimentary toiletries.

Dining Options
Guests can enjoy a delicious buffet breakfast served daily and savor traditional cuisine at the partner restaurant, Les 3 Brasseurs, conveniently located on the ground floor.

Experience the charm of Reims and the Champagne region with Hotel Centre Reims as your welcoming abode. Book now for a delightful stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.5
Based on 2334 reviews
Cleanliness: 6.14
Service: 7.61
Location: 9.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 6.64
Overall Experience: 7.61
A
Alain • family_with_children • fr
10
2026-02-14 • via Nuitee
S
Sébastien • solo_traveller • be
8
Pros:

L'emplacement

Cons:

Le petit déjeuner

2026-02-10 • via Nuitee
D
Danny Vandewalle • couple • be
9
aangenaam
2026-02-08 • via Nuitee
C
Claudio • solo_traveller • it
9
Una scelta consigliata
Pros:

L'hotel è in una posizione ideale a pochi passi sia dal centro sia dalla stazione. Il personale è molto gentile e professionale. La stanza era molto grande, confortevole e abbastanza silenziosa seppure la finestra affacciasse sulla via principale ricca di locali frequentati la notte.

2026-02-08 • via Nuitee
C
christian • solo_traveller • be
8
2026-02-08 • via Nuitee
C
Cécile • family_with_children • fr
7
Pros:

Personnel très sympathique et chambre bien équipée

Cons:

L'emplacement est top mais très bruyant la nuit

2026-02-08 • via Nuitee
I
Isabelle • family_with_children • fr
8
Pros:

L'hôtel en plein Centre ville
L'accueil le jour de l'arrivée. Jeune homme sympathique et serviable

Cons:

Manque d éclairage dans la sdb

2026-01-31 • via Nuitee
M
Mirella • family_with_children • fr
10
Pros:

L emplacement

2026-01-30 • via Nuitee
I
Isabel • solo_traveller • fr
7
Très bon emplacement
Pros:

L’hôtel est très bien situé au centre-ville, proche de tous les restaurants. Les chambres sont correctes assez grandes simple mais avec le nécessaire.

Cons:

Le seul point négatif est le petit déjeuner, il est très très succinct, il n’y a pas beaucoup de choix et ce n’est pas réapprovisionner suffisamment souvent. Par conséquent le matin où je suis allé, nous étions à peine une quinzaine de personnes y avait plus d’œufs brouillés, ça n’a pas été remis. Pour le prix du petit déjeuner, ça fait un peu bas de gamme.

2026-01-29 • via Nuitee
H
Holger • solo_traveller • fr
8
2026-01-29 • via Nuitee
M
Matthew • couple • ie
8
2026-01-28 • via Nuitee
J
Joachim Markus • couple • de
9
2026-01-25 • via Nuitee
H
Holger • solo_traveller • fr
8
2026-01-25 • via Nuitee
C
Clement • solo_traveller • fr
6
2026-01-25 • via Nuitee
G
Georgina • solo_traveller • gb
4
Fine for a night
Pros:

Location was amazing

Cons:

Bathroom and water pressure was not good. Room was tiny and it was very noises.

2026-01-23 • via Nuitee
O
Oytun • extended_group • nl
4
Pros:

location was great. parking garage in front of the hotel was a really bonus. quick access to christmas markt and restaurants. hotel empoyees were nice.

Cons:

the bed sheets was not clean in the 3rd bed. cleaner most probably put the same sheet that the previous guest used. it was even smell badly. I suggest everyone bring their own bed sheets and the hotel need to put the clean ones in there...!!

2026-01-22 • via Nuitee
S
Steen • couple • dk
10
Pros:

Super

2026-01-21 • via Nuitee
E
Emilie • couple • be
8
Pros:

Emplacement exceptionnel dans le centre de la ville. Personnel sympathique et super serviable.

Cons:

Les chambres situées côté place sont un peu bruyantes le temps que les fêtards rentrent chez eux 😊

2026-01-20 • via Nuitee
S
Susan • family_with_children • gb
8
Pros:

Excellent location. Staff helpful.

Cons:

Breakfast area a little small. It was very busy 8 to 8.30 and had to wait for a table and some of food items were gone.

2026-01-19 • via Nuitee
K
Kelsey • extended_group • be
9
Great option for Reims
Pros:

Very good hotel in the center of Reims. The room was large, had excellent AC, and was clean.

Cons:

The breakfast room is a bit small so it gets crowded and the choices were somewhat limited, but it was perfectly passable

2026-01-19 • via Nuitee