Petit Palace President Castellana

Hotels
Petit Palace Hoteles
8 (3984 reviews)
Marques de Villamagna, 4 , Madrid , es

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Excellent location
Kind staff
Good breakfast
Cons:
Poor cleanliness
Room neglect
Value for money issues

Categories

Cleanliness
5.64
Multiple reviews mentioned poor cleanliness and maintenance issues.
Service
9.61
Guests noted very kind and attentive staff.
Location
9.65
The location is frequently praised as excellent.
Room Quality
6.6
Several reviews highlighted issues with room condition and quality.
Amenities
8.63
Basic amenities available but some issues noted with specific items.
Value for Money
6.59
Several guests felt the price did not match the quality received.
Food and Beverage
8.64
Breakfast received positive feedback, but overall dining experience not detailed.
Overall Experience
8.61
Mixed reviews lead to a balanced perception of the overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:36

Property Description

Modern and Convenient Accommodation

Contemporary Decor and Technology: Enjoy a stay in the soundproof rooms with stylish contemporary decor and the latest technology, including a 32-inch flat-screen TV.

Free Bicycle Hire and Family-Friendly Amenities: Take advantage of the complimentary bicycle hire and children's push chairs, making it convenient for families to explore the city.

Prime Location: Situated in Madrid’s Salamanca District, just steps away from Paseo de la Castellana, and within walking distance to Plaza de Colon Square and public transportation, the Petit Palace President Castellana offers a prime location for both leisure and business travelers.

Book now to experience the perfect blend of comfort and convenience at the Petit Palace President Castellana in Madrid.

Important information:

Please note that depending on the season, air conditioning or heating is provided.

When traveling with pets, please note that an extra charge of 25€ per pet, per stay applies.

When booking more than 5 rooms, different policies and additional supplements may apply.

When booking reservations of more than 10 nights are subject to special conditions and may incur additional supplements.

Please note that all special requests are subject to availability and may incur additional charges.

The accommodations will send guests the necessary instructions for online check-in 7 days before arrival.

If you wish to use the airport shuttle service, you must contact the hotel at least 24 hours before arrival. This service incurs an additional fee.

Smoking, using illegal substances, or holding bachelor/bachelorette parties, parties, or similar events is not allowed in this accommodations. Failure to comply with this rule will result in penalties.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 3984 reviews
Cleanliness: 5.64
Service: 9.61
Location: 9.65
Room Quality: 6.6
Amenities: 8.63
Value for Money: 6.59
Food and Beverage: 8.64
Overall Experience: 8.61
A
accarino family_with_children mt
10
2026-03-13 via Nuitee
L
Luis Pedro solo_traveller es
8
2026-03-13 via Nuitee
M
Mariajose extended_group cl
7
Pros:

la ubicacion es excelente, el desayuno por el valor , no es malo, pero no es bueno, la habitacion pequeña, pero bien, la gente de recepcion muy amable ,

Cons:

la decoracion de los espacios comunes es fatal, no tiene nada que lo haga un lugar donde uno quiera pasar ni un segundo, no es un tema de invertir grandes sumas, es hacer los espacios algo mucho mejor y si se puede

2026-03-12 via Nuitee
M
MC1987 solo_traveller es
9
Pros:

Excelente ubicación e instalaciones

Cons:

Los muebles de la habitación, siendo doble, prefiero tener dos sillas o dos butacas. Pero es una cuestión de preferencias.

2026-03-12 via Nuitee
A
Ana luiza solo_traveller br
8
2026-03-11 via Nuitee
I
Inês Moura Varela extended_group pt
7
2026-03-10 via Nuitee
H
Henrique couple br
10
2026-03-10 via Nuitee
J
José luis solo_traveller es
6
2026-03-10 via Nuitee
S
Serhii family_with_children ua
8
2026-03-10 via Nuitee
M
Mary Ann family_with_children es
8
2026-03-09 via Nuitee
S
Santiago couple pe
5
Pros:

Location

Cons:

The room was not propperly cleaned. Also there wasnt a floor towel sonwhen you took a shower it was easy to get everyhing wet

2026-03-08 via Nuitee
C
Carmen family_with_children es
9
Pros:

La atención del personal y la ubicación.

2026-03-08 via Nuitee
C
Carola extended_group es
8
2026-03-08 via Nuitee
M
marta couple es
7
2026-03-08 via Nuitee
J
José Miguel solo_traveller es
7
2026-03-07 via Nuitee
C
Christian couple pt
8
Good value for money and great staff
Pros:

Location, great staff and good valie for money

Cons:

The property is aging… and not very well. We have been coming here for many years and u can see it. It needs refurbishing

2026-03-07 via Nuitee
M
marie-pierre family_with_children fr
8
Pros:

Emplacement et propreté

2026-03-04 via Nuitee
C
Carole family_with_children us
6
Pros:

Location, had complete lotion, conditioner.
Staff ver friendly and professional.

Cons:

Did not gave us 1 bed as we asked.
Room was old, had mold in bathroom, should be kept better.
Elevator and hallway should be cleaner.
Room was too hot. Called to have ac turned on, they said this time a year they could not and to open the window.
The window gave view to a dirty area, not the best

2026-03-04 via Nuitee
I
Immacolata family_with_children it
8
2026-03-03 via Nuitee
K
Kamberi family_with_children es
8
2026-03-03 via Nuitee