Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Hotels
•
Faranda Hotels
7.8 (3547 reviews)
Via España 111 , Panama City , PA

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Attentive, friendly staff
Central, safe location (close to metro and restaurants)
Spacious rooms and comfortable beds
Excellent and varied breakfast
Pool and pleasant common areas
Cons:
Outdated facilities and furniture
Dusty/mildew smells and some unclean bathrooms
Pool water cleanliness issues
Noise from parties/events at night
Bathroom/maintenance problems in some rooms

Categories

Cleanliness
6
Multiple reviews mention dusty smells, mildew/odour in rooms, smudgy bathrooms and unclean pool water/filters — cleanliness is a clear weakness.
Service
9
Numerous comments praise attentive, friendly staff and specific help (e.g., Viktor on reception), indicating strong service.
Location
9.2
Repeatedly described as central, close to metro, safe and convenient for restaurants/shops — location is one of the hotel's highlights.
Room Quality
6.8
Rooms are often spacious with comfortable beds but several reports of old/deteriorated fixtures, inconsistent updates and maintenance issues.
Amenities
7.6
Pool and common areas are appreciated and the hotel offers solid amenities, but the pool and some facilities are dated and sometimes poorly maintained.
Value for Money
7.4
Guests often say the hotel is worth its price ("vale lo que se paga") thanks to location and breakfast, though dated condition reduces perceived value.
Food and Beverage
8.5
Breakfast is frequently described as excellent and very varied; minor negatives include moved items and limited vegetarian options.
Overall Experience
7.9
Overall positive stays driven by location, service and breakfast, tempered by noise incidents, dated facilities and some cleanliness/maintenance problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 21:55

Property Description

Luxurious Accommodation

Experience the epitome of comfort at El Panama by Faranda, boasting air-conditioned rooms with modern amenities like flat-screen cable TV and free WiFi. Relax in style with private bathrooms, coffee-makers, and scenic pool views available in select rooms.

Unmatched Facilities

Indulge in endless entertainment options with a casino, fitness centre, and outdoor pool at your disposal. The on-site convention centre caters to events of all sizes, accommodating up to 5,000 guests. Additionally, relish a diverse culinary experience at our 3 international restaurants, including Japanese and Barbecue specialties.

Convenient Location

Conveniently situated near Panama Metro Station, exploring the city is a breeze. With Tocumen Airport just a short drive away and shuttle services for guests, seamless travel is guaranteed. Book now for a memorable stay at El Panama by Faranda!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Location

Guest Reviews

7.8
Based on 3547 reviews
Cleanliness: 6
Service: 9
Location: 9.2
Room Quality: 6.8
Amenities: 7.6
Value for Money: 7.4
Food and Beverage: 8.5
Overall Experience: 7.9
L
Luz • solo_traveller • pa
10
Pros:

Las cabañas frente a la piscina

Cons:

Todo bien

2026-09-12 • via Nuitee
M
Montenegro • family_with_children • pa
6
Normal
Pros:

Ubicación

Cons:

Que me entregaron la habitación una hora después me toco levantarme a preguntar ya que no me decían nada

2026-09-12 • via Nuitee
A
Abilio • couple • pa
10
2026-09-12 • via Nuitee
A
Alicia • solo_traveller • kh
5
No acepten habitacion 28
Pros:

El desayuno, la piscina.

Cons:

3 veces me a tocado la habitacion 28, es horrenda, mal oliente balcon sucio una planta muerta en el mismo que lleva mas de un año asi.

2026-09-11 • via Nuitee
D
Dayira • solo_traveller • pa
10
2026-09-11 • via Nuitee
L
Lesly • solo_traveller • pa
9
2026-09-11 • via Nuitee
N
Norma • solo_traveller • mx
9
Pros:

Son muy amables!!! El servicio que brinda los empleados es muy bueno ya que son extremadamente amables

Cons:

En el bufete siento que falto un poco de variedad

2026-09-11 • via Nuitee
G
Goddard Ross • solo_traveller • bb
5
Unsatisfactory service
Pros:

The location to the mall.

Cons:

The rooms are old, extremely moldy and stuffy. Bathtubs are old and need replacing, water in the face basin does not go down at all. You have to wash your hands in the shower which is deplorable. Nobody should ever be given those old century rooms. The breakfast is not good as you really can't find anything to eat as you don't recognize anything that is being offered. When you are promised a refund for the horrible room - 3 weeks and counting and I have not yet received the the refund. When you call the number it goes straight to the voicemail that has not been set up and there is no email on the website. So there is no means of communicating with anyone there once you have left.

2026-09-10 • via Nuitee
Y
Yarelis • extended_group • pa
8
Pros:

Muy lindo

2026-09-10 • via Nuitee
S
Soya • family_with_children • ai
8
2026-09-10 • via Nuitee
I
Isabella • couple • br
7
Good value!
Pros:

The property is a bit older, but room is very spacious, full of outlets, shower is wonderful, breakfast is wonderful, near by a Casino, so easy for taxi and ubers. Pool was super nice as well!

Cons:

A little more maintenance is needed mostly outside, but other than that, it was a great value.

2026-09-09 • via Nuitee
L
Lyanne • family_with_children • pa
7
2026-09-09 • via Nuitee
A
A Burke • solo_traveller • pa
7
Habitacion 28 un desastre.
Pros:

La comida es bueno, la variedad en el desayuno tambien.
Piscina bien.

Cons:

Tres veces me a tocado la habitacion 28.esta vez al hacer el chequeo solicite el cambio porque pasaria 2 noches alli y se lo pesima que es esta habitacion. Solicitud sin respuesta. Una planta muerta en el balcon que falta de todo.

2026-09-09 • via Nuitee
Y
Yaritza • family_with_children • pa
9
Pros:

Ubicación

Cons:

La comida

2026-09-09 • via Nuitee
M
Maria Madalena • couple • br
10
gostei muito voltarei numa proxima oportunidade
Pros:

achei exelente, muito bom

2026-09-09 • via Nuitee
S
Shellyan • family_with_children • tt
8
2026-09-09 • via Nuitee
A
Abdiel Eduardo • extended_group • es
10
2026-09-09 • via Nuitee
S
Silvana • couple • cr
9
Muy buena y el servicio del personal bueno
Pros:

Ubicacion

Cons:

El baño estaba dañado en agua del inodoro no dejaba de salir

2026-09-09 • via Nuitee
C
Casasola • family_with_children • pa
9
Merecidas vacaciones
Pros:

La atención en el restaurante

Cons:

Un poco olor a humedad en la habitación

2026-09-08 • via Nuitee
M
MARIA CRISTINA • couple • ar
7
El desayuno muy pobre . Cucarachas en habitación y baño ! 😡
Pros:

Los restaurantes

Cons:

Habitaciones muy viejas con olor a humedad

2026-09-08 • via Nuitee