Hotel El Panama by Faranda Grand, a member of Radisson Individuals

Hotels
Choice Hotels International
7.6 (2933 reviews)
Via Espana 111, Panama City, Panama, 1753 , Panama City , PA

Pets allowed

Facilities

Free breakfast
Full-service spa
Accessible bus station shuttle
Fitness facilities
Front entrance ramp
Health or beauty spa nearby
Proposal/romance packages available
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Nice pool area
Great location
Cons:
Poor cleanliness
Room issues
Inconsistent service
Noise disturbances

Categories

Cleanliness
4.73
Multiple reviews indicated poor cleanliness and issues with dirty rooms and towels.
Service
9.2
General sentiment was positive regarding the staff's attentiveness and courtesy.
Location
9.24
The location received several positive mentions in reviews.
Room Quality
5.69
Mixed feedback; some rooms were noted to be outdated and with faulty amenities.
Amenities
7.72
The pool and bar were appreciated, but other amenities were criticized.
Value for Money
7.68
General perception leaning towards undervalue due to service inconsistencies.
Food and Beverage
8.23
Breakfast received praise, but overall food quality had mixed reviews.
Overall Experience
8.3
Overall, experiences were mixed, balancing positive aspects with significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:00

Property Description

Experience the ultimate escape at Hotel El Panama by Faranda Grand, where luxury blends seamlessly with comfort in the heart of Panama City.

Indulgent Spa Services
Pamper yourself at our exquisite spa, offering rejuvenating massages, body treatments, and revitalizing facials to make your stay truly relaxing.

Culinary Delights
Savor mouthwatering dishes at our three acclaimed restaurants or enjoy the convenience of room service. Don't miss our complimentary buffet breakfast served daily, fueling your adventures ahead.

Recreational Retreat
Unwind in our outdoor pool, rejuvenate in the sauna, or try your luck at the casino for an exciting night out, ensuring your time with us is filled with fun and relaxation.

Discover luxury and comfort at Hotel El Panama. Book your stay today for an unforgettable experience!

Important information:

  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • A car is not required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PTY

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

  • Pets

    Pet max weight (per pet) in lb is 26

See all policies

Location

Guest Reviews

7.6
Based on 2933 reviews
Cleanliness: 4.73
Service: 9.2
Location: 9.24
Room Quality: 5.69
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.3
I
ibzzan jacob solo_traveller bo
8
Pros:

La ubicacion muy buena, me ha permitido moverme a varios lugares de diversos rubros a pie con toda confianza
El café de cortesía muy rico

2026-03-14 via Nuitee
I
Ina family_with_children de
7
Die Poolarea bescherte einem Urlaubsfeeling.
Pros:

Pool Area. Frühstück.Sauberkeit.

Cons:

Die teilweise in die Jahre gekommenen Zimmer mit erheblichen Renovierungsbedarf. Die Cabana Zimmer am Pool sind etwas neuer. Aber auch da noch nicht alle. Wir hatten erst ein altes Cabana Zimmer, haben aber wechseln dürfen in ein neueres.

2026-03-13 via Nuitee
C
Christopher family_with_children cr
9
Hotel Regular de buena ubicación!
Pros:

Piscina del hotel excelente. La ubicación a los 2m caminando del metro de Panamá estación el Carmen. El desayuno es bastante bueno y el restaurante excelente.

Cons:

Lo peor del hotel es la gente que trabaja en recepción, son demasiado amargados, poco serviciales, mal encarados y no resuelven. En mi caso en el momento del check-in la habitación no estaba lista y duraron 3 horas en darme otra sin retribución alguna. El Aire acondicionado es deficiente

2026-03-13 via Nuitee
R
Ruhama solo_traveller do
10
Buena ubicación y estancia agradable.
Pros:

La ubicación del hotel es muy buena y céntrica. Las áreas comunes, especialmente la piscina, son agradables y el ambiente en general es tranquilo. El personal fue amable y la estancia fue cómoda.

Cons:

El único inconveniente fue que la plancha disponible estaba sucia y terminó manchando un pantalón de lino. Sería bueno revisar ese tipo de detalles para evitar que les pase a otros huéspedes. Ellos me cambiaron la plancha inmediatamente.

2026-03-13 via Nuitee
B
Benjamin family_with_children us
10
Love this place!
Pros:

The awesome breakfast and staff services 👌

Cons:

The teen pool party loud music through the late night.
We couldn't hear our television. The volume selection was set low.

2026-03-12 via Nuitee
L
László couple hu
10
2026-03-12 via Nuitee
R
Robin family_with_children de
8
Pros:

Das Zimmer war riesig und das Personal ausgesprochen freundlich.

Cons:

Die Ausstattung im Zimmer war alt und hat teilweise nicht funktioniert (Kühlschrank)

2026-03-12 via Nuitee
E
Erika family_with_children ec
7
Pros:

La cama súper cómoda

Cons:

La limpieza no es muy buena, el baño tiene acabados antiguos y la cortina del baño tenía hongos

2026-03-12 via Nuitee
M
Maria family_with_children co
6
Genta amble, servicio y comida regular
Pros:

Desayuno bueno

Cons:

Comida del restaurante de la piscina muy regular

2026-03-12 via Nuitee
S
Sanchez family_with_children cr
9
Pros:

La comida es perfecta y deliciosa

Cons:

Los cuartos entraba hacer limpieza pero acomodaron todo el cuarto pero el piso no lo limpiaban y con polvo no se puede andar descansó

2026-03-11 via Nuitee
D
Dante Alencar family_with_children br
10
Pros:

Bem localizado e equipe muito prestativa. Quartos grandes.

Cons:

Falta mais opções de doces no café da manhã.

2026-03-10 via Nuitee
K
Keraoun family_with_children fr
1
Pros:

Rien hôtel sale

Cons:

Hôtel tres sale des voleurs

2026-03-10 via Nuitee
R
Richard solo_traveller ca
10
Excellent hotel, highly recommended
Pros:

This hotel has 3 restaurants, a massive pool and is in a great location. The staff are very friendly and accommodating. The morning included breakfast is amazing, one of the best I’ve ever had.

Cons:

I liked everything.

2026-03-10 via Nuitee
L
laura family_with_children co
9
2026-03-10 via Nuitee
J
JEAN MICHAEL couple pa
9
Excelente Hotel y atencion.
Pros:

Excelente desayuno, y la mejor piscina

Cons:

vi una cucarcacha en el bano

2026-03-10 via Nuitee
K
Keith couple gb
9
It’s second time I’ve stayed I would book again
Pros:

Good breakfast but can get a little to busy

Cons:

My room at times could be noisy

2026-03-10 via Nuitee
P
Pradeep family_with_children in
7
Pros:

Huge room . Nice pool

Cons:

Needs to update. Old design.

2026-03-10 via Nuitee
J
josias couple do
10
Great location, comfortable rooms, and excellent service.
Pros:

I really liked the location of the hotel, which is very convenient and close to many restaurants and attractions. The room was clean, comfortable, and had a great view of the city. The staff was friendly and professional, and the facilities like the pool and casino made the stay even more enjoyable.

Cons:

Gym was not very equipped

2026-03-10 via Nuitee
A
Amoy extended_group jm
9
2026-03-10 via Nuitee
L
Laura family_with_children cl
7
Buena conectividad y locales comerciales muy cerca
Pros:

Me gustó el desayuno y la cercanía de todo

Cons:

No funcionó muy bien el agua caliente , el aire acondicionado es muy antiguo para apagarlo tenemos que llamar a un personal del hotel.

2026-03-09 via Nuitee