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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Sun terrace
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Daily housekeeping
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Accessible parking
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Indoor pool
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Toilet with grab rails
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Lower bathroom sink
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Higher level toilet
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Emergency cord in bathroom
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Outdoor furniture
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Wine/champagne
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Fitness classes
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Mobile app for room service
Review Highlights
Categories
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Property Description
Stunning Countryside Setting
Nestled in 65 acres of picturesque English countryside, the Mercure Warwickshire Walton Hall Hotel & Spa offers a tranquil escape just a stone's throw away from major motorways.
Unique Accommodation Options
With a total of 149 standard double and twin rooms, 19 rooms in The Coach House, and 37 superior rooms and suites in the historic 16th-century hall, guests can choose from a variety of charming and comfortable accommodations.
Luxurious Amenities
From the inviting reception and elegant restaurant to the cozy bar, stylish lounge, and scenic roof terrace with views of the Victorian garden, guests can indulge in a truly luxurious experience at Mercure Warwickshire Walton Hall Hotel & Spa.
Ready to experience the perfect blend of history and modern comfort? Book your stay now!
Opening hours:
Monday to Friday: 06:30 – 21:00
Weekends: 07:00 – 20:00
Last entry: One hour before closing
Pool closing times:
The pool closes 30 minutes before the facility closes
(20:30 Monday–Friday, 19:30 Saturday–Sunday)
Supervision:
The pool is not lifeguarded. While staff are trained pool responders, they also manage other duties.
Child policy:
Maximum ratio of 1 adult to 2 children (no exceptions)
Children’s swimming times: 09:00–11:00 and 16:00–19:00 daily.
Please note that all rooms are accessible only via stairs.
Guests under the age of 13 must be accompanied by an adult.
Pool is operational now.
Leisure facilities are not free- They are charged at 12 GBP per person per day and included gym, steam, sauna and pool.
Children aged 3–12 years years incur an additional charge of £30 per night. when using extra beds.
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
The bed
Ground floor room. No table and chairs on the patio. Pate only 2 small pieces of bread. Branston pickle. Due to the heat. No umbrellas on the tables outside the restaurant
Calme et clim dans la chambre supérieure. Situation bucolique. Manoir anglais typique.
Équipements vieillissants, porte de la chambre qui ne filtre pas les bruits du couloir, nourriture de mauvaise qualité et vaisselle du petit déjeuner pas très propre. Salle pour les repas non climatisée exposée ouest avec une véranda, un vrai four. Pas beaucoup de tables et chaises à l’extérieur alors qu’il y a un grand jardin, dommage. Pas d’aménagement particulier pour la saison estivale. Personnel courtois mais pas forcément très attentif et présent.
Clean, decent rooms with a bit of garden space that wasn’t expected
Trying to get any information out of the staff was a nightmare. I asked for a restaurant menu and spa menu days before but was consistently told to call the hotel instead. Why is there no written info to browse. I wanted to share this with the other person I was sharing with so we could plan our stay. No idea whether we could enter the hotel earlier to use the spa facilities so I didn’t bother in the end. No robes or spa details in the rooms. Found out there was a £12 surcharge just for a short time in the pool so didn’t bother doing this either.
Automatic check in meant there was no staff around to ask questions. Would be fine if there was a working website or info in the rooms but the customer service was just appalling.
Waste of money and I could’ve stayed elsewhere much cheaper to just arrive and head to bed.
Even after the stay I was sent several links to post a review but none of them worked.
The surroundings looked beautiful. Although unlike other guests we were not informed of what was surrounding us
Bathroom had mould. All other aspects were ok. Nothing special
Clean and comfortable
It was a very warm evening. No air con or fan in room. No water in room
Location nice, good restaurant and comfortable room.
Parts of the hotel look a little tired and in need of renovation. Our patio door did not close properly and only held in position by latch so security not great in that respect!
This is a stunning location and property and the stay could have been fantastic but it just fell short and it really shouldn’t have!
The accommodation area carpets were tired, the whole place desperately needs a lick of paint, the beds were uncomfy and the ribeye steak was an absolute rip off, would have been better in Wetherspoons! It was chewy and the service from one two of the staff members was poor! They didn’t even turn on the restaurant aircon on a really hot day!
The room was dirty, got moved room and accused of causing a leak , tv was broken , minimum furnishings, unclean , run down
Staff was rude , room unkept run down , had to move room due to an issue that wasn’t our fault and staff was very rude
Quiet rural location
Lovely country location. Spacious room
Needs some TLC. Disappointed the spa facilities are not automatically included in the room rate. Per person per day charges applied as it’s a separate business to the hotel.
The grounds, the facilities
Service was slow, too busy and not enough staff
Oud, onderkomen en niet schoon
The grounds were beautiful
The hotel and staff were good
The thing is we seem to have paid alot more than necessary.. as there seem to be cheaper options that I wasn't aware of
Beds were comfy
I feel as though I was quite mislead with the listing, the description and photos are described as we would be staying in the actual castle. I also wasn’t happy that you had to pay £12 per person to use the swimming facilities as again i was mislead with the information
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