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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Massage services
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Packed lunches
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Non-smoking throughout
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Board games/puzzles
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Concierge service
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Wheelchair accessible
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Kid meals
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Coffee Shop on site
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Fruits
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Food delivered to guest room
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Access to health care professionals
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Cooking class
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Supervised childcare/activities
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Bicycle-friendly property
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Vegetarian menu options available
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation and Personalized Service
La Citadelle Metz MGallery offers large, luxury rooms and suites with modern amenities like flat-screen TVs and free WiFi. The personalized service ensures a comfortable and memorable stay for every guest.
Central Location with Easy Access to Attractions
Situated in the heart of Metz, the hotel provides easy access to popular attractions like the Arsenal Concert Hall and the Governor’s Palace. Guests can explore the town center and enjoy the vibrant surroundings with convenience.
Exquisite Dining Options and Ambiance
Indulge in a culinary experience at the on-site bistronomic restaurant, 'La Reserve', offering innovative cuisine blending rural and exotic flavors. Unwind at the Bar Ambiance Lounge with a wide selection of beverages in a cozy atmosphere.
Book your stay at Hotel La Citadelle Metz MGallery for a luxurious and unforgettable experience.
Guests wishing to dine in the hotel's restaurants are advised to reserve a table during the booking process.
Room service is only available during the restaurant's opening hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.
Location
Guest Reviews
Ruim opgezet en licht hotel met moderne inrichting.
Zeer rustige omgeving.
Vanaf de parkeerplaats wel een stukje lopen.
Voordeel is wel dat je een indruk van de mooie stad Metz krijgt.
Uitzonderlijk vriendelijk personeel
Das Hotel liegt direkt neben der Altstadt, aber trotzdem sehr ruhig. Die Zimmer sind sehr großzügig. Wir haben die Parkplätze direkt am Hotel genutzt.
Die Badewanne war etwas rutschig beim Duschen. Sie war auch recht hoch zum Hinein
Klettern
La chambre. Le petit déjeuner.
La propreté de la salle de bain.
Das Hotel hat eine sehr gute und zentrale Lage. Auch das Restaurant im Hotel war nett. Die Zimmer sind geräumig.
Das Preis-Leistungsverhältnis war nicht so gut. Für das was geboten wird, ist das Hotel zu teuer. Es ist ein passables Hotel, aber eben nicht außergewöhnlich. Als wir da waren fiel der Fahrstuhl aus.
Location is superb. Rooms are very big.
Check in was complicated. I had already checkin online, and had to do everything all over again.
Room was very spartan. No comfortable sofa/chair, and only local TV channels.
Service in the outside bar area was very bad. Other tables were served food and our table was told the kitchen had already closed, when we had asked for service at least 25 minutes earlier, and were not attended to. The other tables were. We finally were given popcorn and 30 minutes later, a plate of cheese after waiting 1 hour for it.
Nice welcome, comfortable room and good location.m
De ruime kamer en het ruime bed
Douchen in bad, nauwelijks waterdruk, nauwelijks werkende airco
Mooi hotel. Lekker eten in het restaurant. Parkingplaats voor hotel een voordeel.
Sehr netter Empfang, wunderschönes Zimmer, Lage super!
Frühstück für 25 Euro - besseres gewöhnt. Personal war auch total überlastet.
Chambre propre et spacieuse
Douche alternant le chaud et le froid avec peu de pression. Pas 1 lit double mais deux lits rapprochés sur roulettes... un ensemble qui n'est pas à la hauteur des tarifs proposés.
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