Zafiro Palmanova

Hotels
Zafiro Hotels
8.8 (224 reviews)
Avenida Cas Saboners, 7 , Palmanova , es

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great staff
Family-friendly
Excellent location
Clean rooms
Variety of amenities
Cons:
Uncomfortable bed
Noise levels in dining area

Categories

Cleanliness
8.7
Staff did an incredible job of keeping the rooms and around the hotel clean they work incredibly hard.
Service
9.2
Staff are very friendly and helpful, always willing to go the extra mile for their guests.
Location
9
The hotel is ideally located — close to the sea, shops, and cozy restaurants.
Room Quality
8.7
Rooms spacious and clean, with large comfortable beds and adequate kitchenettes.
Amenities
8.9
Wide variety of amenities including kids club, pools, and indoor entertainment.
Value for Money
8.7
Self catering worked well due to many nearby eateries, giving good flexibility.
Food and Beverage
8.2
Can't comment on the food as self catering, but many options outside the hotel.
Overall Experience
9
Overall a lovely holiday and the guests would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:14

Property Description

Luxurious Spa and Pool Paradise
Zafiro Palmanova, just 200 meters from the stunning beach in Palma Nova, Mallorca, is a haven of relaxation and fun. Indulge in the spa, unwind by one of the 3 outdoor pools with Balinese sun beds, or feel the thrill of the waterslide.

Family-Friendly Entertainment
From sports activities to a lively mini-disco, our entertainment programme from May to October ensures fun for all ages. Kids will love the dedicated pool area with a waterslide and fountain, keeping them entertained throughout their stay.

Dining Delights and Convenience
Savor delicious meals at our buffet and à la carte restaurants, grab a snack at the pool-side bar, or shop at the on-site supermarket for convenience. With well-equipped kitchenettes in every apartment, you have the flexibility to dine in whenever you please.

Ready to experience the perfect blend of relaxation and excitement at Zafiro Palmanova? Book your stay now!

Important information:

Please note when booking all inclusive, breakfast, lunch and dinner take place at the buffet restaurant. The pool bar offers a selection of cold and warm dishes. Menu for children is available.
Restaurant opening times vary according to weather forecast and hotel occupancy.

For reservations of more than 5 rooms, special conditions or extra charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When booking half board, note that drinks are not included.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 4 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 224 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9
Room Quality: 8.7
Amenities: 8.9
Value for Money: 8.7
Food and Beverage: 8.2
Overall Experience: 9
L
Leon family_with_children nl
9
2026-01-19 via Nuitee
M
Mads family_with_children dk
9
Pros:

Nemt og bekvemt for familier. Maden var frisk og betjeningen god. Styr på pool-området med mange livreddere.

Cons:

Forældre der ikke havde styr på deres børn i poolen.

Børn skubbede andre børn i vandet.

2026-01-19 via Nuitee
P
Pesendorfer family_with_children at
9
Wir kommen wieder!
Pros:

Super Hotel wenn man Kinder hat! Ohne Kinder würde ich dort eher nicht fahren da zumindest im Mai 99,9% der Gäste Familien mit vorwiegend 2-3 Kleinkindern waren

Cons:

Zimmer könnte gründlicher gereinigt werden - sonst Tip Top!

2026-01-15 via Nuitee
J
Julie Anne family_with_children gb
9
we enjoyed our stay
Pros:

The pool was great with the bouncy ball for the kids

Cons:

There were not a lot of snacks available

2026-01-12 via Nuitee
M
Magdaléna family_with_children cz
10
Pros:

Skvělý hotel pro rodiny s dětmi! Moc milý personál, pohodlné pokoje, bazény a program pro děti.
Jidlo výborné, určitě doporučuji.

2025-11-29 via Nuitee
A
Alessia family_with_children be
9
Heel leuk verblijf.
Pros:

Bij aankomst stond er een fles cava en vers fruit klaar voor onze 10e huwelijksverjaardag (en wat ook fijn was een fles water stond in de frigo). We hadden een kamer met jacuzzi gevraagd, maar dat kon niet, bij nazicht van de kamer hadden we toch de kamer met jacuzzi gekregen als verrassing. <3 Dikke dankjewel hiervoor !!!

Het hotel biedt een warme en gastvrije sfeer waar comfort en kwaliteit centraal staan. De kamers zijn modern ingericht, schoon en voorzien van alle gemakken die je nodig hebt voor een ontspannen verblijf. Het personeel is buitengewoon vriendelijk en behulpzaam, altijd bereid om een stapje extra te zetten voor hun gasten.

De ligging van het hotel is ideaal — dichtbij de zee, winkels en gezellige restaurants, maar toch rustig genoeg om heerlijk tot rust te komen eind oktober.

Cons:

Ons bed bed lag niet zo comfortabel en de muren waren niet zo geluidsdicht. Het lawaai in de refter was enorm luid, waardoor we altijd buiten zijn gaan zitten.

2025-11-26 via Nuitee
H
Hannah family_with_children gb
8
2025-11-24 via Nuitee
C
Carl family_with_children gb
10
2025-11-08 via Nuitee
H
hayleyk871 Family
10
Fantastic!!
Pros:

We stayed here the last week of October and had a fantastic holiday. Staff are very friendly and helpful especially Fernando and Christina on reception they will go out of there way to try and accommodate you. We enquired about a room upgrade for the last few nights of our stay and they very kindly offered us a free penthouse upgrade. Which really did make our stay even more enjoyable. Would highly recommend the penthouse our children loved it as the jacuzzi was alot warmer than the cold pools.
Staff did an incredible job of keeping the rooms and around the hotel clean they work incredibly hard.
Pools were freezing cold but we did use the pool that was heated which made it more bearable and the indoor pool was lovely too.
Brilliant entertainment for children and adults in the evening. Also do a Kahoot quiz.
Can't comment on the food as we were self catering but lots of restaurants outside the hotel and towards the beach also not far from magaluf. It was a perfect location. The beach is beautifully clear with little fish swimming around you.
We wouldn't hesitate to come back.
Thank you for a lovely stay.

2025-11-07 via Tripadvisor
G
go2 Family
8
Family Holiday
Pros:

Had a great stay here

Suited our family's needs .

Rooms spacious and clean large comfortable bed. Adequate kitchenette

Kids club and pool we're great. Evening kahoots quiz was a hit with our children.

All staff we encountered were friendly and great with the children. These are the small things that make a difference to your Holiday.

Indoor bar gad a great selection of drinks mocktails,frappe and milkshakes as well as coffees and cocktails 🍸 👌🏾

Self catering worked well for us as you are surrounded by so many eateries your are spoiled for choice . Aldi is also only 7 mins walk away so easy to stock up on breakfast and lunch items.

Overall a lovely holiday to Palmanova we would return

2025-11-06 via Tripadvisor
O
Omoleye family_with_children ng
10
2025-11-04 via Nuitee
E
emhams Family
6
Average hotel
Pros:

Average hotel.

Hotel rooms are spacious and we had a separate living area and bedroom which is great if you have small goods. The hotel is in a good location as you can easily walk to restaurants and the beach.

The rooms are in need of a refresh as many things are falling apart. Our towel rail outside fell off the wall, our bath towels had holes in them and our kitchen sink leaked. The hotel night entertainment is very loud. We struggled to get our toddler to bed before 10:30 as you could hear the entertainment in our room. We actually moved rooms because of this but it made no difference.

The hotel has a soft play and playground for the kids. The former needs to be cleaned regularly as the floor was quite dirty. The playground needs some fixing as there were some potentially dangerous bits.

Our toddler loved the mini disco and the hotel mascot yzzy. What we didn’t love is that a smelly drain runs the length of the stage and dance floor. This means young kids are directly next to, touching and smelling a drain. Very unhygienic and disgusting. Please move your stage dance floor.

2025-11-01 via Tripadvisor
M
M7138XCcharlottea Family
8
Average family holiday
Pros:

Stayed here early October with my husband, 3 year old and in laws. Hotel itself was clean, and always had cleaners milling around. Hotel room was nice enough although our shower needed re-sealing as it leaked all over the bathroom floor whenever we used it. Floor also felt constantly dirty/sandy even after the cleaners had just been. Our room was also on the side of the construction works, which actually never caused any issues but the biggest problem was the room was opposite another hotel who's horrendously loud music played until half 10 every night.
Husband and FIL said the gym was well equipped.
Food was average at best, not alot of variety throughout the week and I found a lot of it to be luke warm, if not cold. I could maybe understand if we had been later in for lunch/dinner but we were usually there for open. We did order off the lunch menu a few times, just for a change and some actual warm food! But be warned, that anything fish or beef related will be cooked on the raw side! (Which was fine for my husband but no good for a pregnant lady such as myself!)
The drinks selection at the bar is incredible. Plenty for everyone, milkshakes, frappes, mocktails, cocktails.
Most of the staff are incredibly friendly, and love kids. A lifeguard even brought an ice cream over for my 3 year old after seeing him laying on the floor post tantrum 😅
Pools are nice, although cold. Kids pool and the one round the side of the kids pool are slightly heated. Kids pool gets incredibly busy with children and parents, also spotted on several occasion young children not being supervised (appericate thats a parent issue not a hotel one though! One child was sat crying in the pool for a good 10 minutes before the parent showed up!) My son enjoyed the water mat they brought out in the big pool every afternoon. Son also enjoyed the park, especially the trampoline. Although did cut his knee a few times on the rock hard matting that is down in the park.
Husband and FIL enjoyed a few of the activities put on, such as rifle/pistol shooting and archery. My son throughly enjoyed the disco and meeting Yzzy every night.
5 minute walk to the lovely beach and promenade. If you walk all the way along the promenade there are some great parks for kids.
Overall, a mostly enjoyable holiday, just let down massively by the food and the loud music from the hotel opposite. Not sure we'd go back again to be honest, a lot of money for something that seemed just ok.

2025-10-30 via Tripadvisor
S
Sue19810 Family Berwick upon Tweed, Northumberland, England
8
October 2025
Pros:

Just returned from zafiro palma nova. We had the family suite and was upgraded to a private pool room which was brilliant although the pool was freezing! But it was free so couldn't grumble.
Plenty for younger kids to do the pools were great and there was lots of activities going on all the time.
We didnt have food as we were self catering and like to be out and about.
Drinks were reasonably priced and they scan your wristband then you just square up your bill as your departing.
Rooms were large enough with a pull out bed in the living room for my 15 year old son.
Cleaner came everyday with fresh towels and emptied bins.
Try the reflex bar we found this on our last night good food and drinks.

2025-10-27 via Tripadvisor
L
Laura couple fr
10
Parfait pour un séjour en amoureux sans se soucier de rien
Pros:

Le lieu est propre, les chambres belles, confortables et spacieuses! La nourriture est variée et surtout de qualité, les cocktails sont bons et il ya du choix, les piscines sont toutes différentes et très agréables.

2025-10-27 via Nuitee
C
Carol family_with_children gb
9
We were a family group including young grandchildren and the hotel was perfect for everyone .
Pros:

The food was amazing with so much choice .
Entertainment was excellent for our inter generational family

Cons:

Can’t think of anything !

2025-10-24 via Nuitee
D
Daniandrewsx Family Portsmouth, Hampshire, England
4
Really Disappointing Experience – Needs Serious Improvements
Pros:

Our stay here was far from enjoyable. The food was practically inedible — as you can see, some dishes came out undercooked and poorly prepared, which completely put us off eating there again. There was also a serious lack of choice, with the same repetitive options every day.

The hotel itself feels dated, especially the reception and outdoor areas, which are badly in need of modernisation and care. It could be a lovely place, but it feels neglected.

On the bright side, the Jacuzzi rooms were great, the drinks were good, and the location was convenient. Unfortunately, these positives weren’t enough to make up for the disappointing food and tired facilities. Definitely not worth the money until improvements are made.

Side note, please keep an eye on children around pool areas! My 4 year old who was in the pool with her father almost drowned when a young boy jumped from the inflatable on top of her. Life guards were no where to be seen!!

2025-10-20 via Tripadvisor
J
j0eyb8 Family Chester, Cheshire, England
10
Absolutely fabulous holiday
Pros:

Cannot speak highly enough of this hotel, wonderful staff in every area. No problems at all with getting sunbeds although it was early October the hotel was relatively busy. Beds left do have a note placed on them with the time great idea. More on the staff team, every single member of staff went above and beyond to help with any questions, great service, rooms and surrounding areas spotless. Huge shoutout to the children’s animation team our granddaughter had the time of her life. Highly recommend this hotel.

2025-10-19 via Tripadvisor
R
Rhona family_with_children gb
7
Great hotel, shame about the very loud entertainment at night from neighbouring hotel.
Pros:

The hotel was great. Breakfast had a good selection. The pools are fab - brilliant for kids in the inflatable dome and the water slides - and fab for adults in the other pools including the indoor pool! The hotel was clean, great sized room and nice decor. Staff all v friendly.

Cons:

The only downside for us was the extremely loud entertainment that was possibly from the neighbouring hotel (but felt like it was on our balcony!) which went on until 11pm and our kids couldn’t sleep.

2025-10-19 via Nuitee
R
Radmila family_with_children rs
8
2025-10-19 via Nuitee