Carlton Hotel Bangkok Sukhumvit

Hotels
Carlton Hotel Bangkok Sukhumvit, 491 Sukhumvit Rd. Klongtoey Nua, Wattana , Bangkok , TH

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great location

Categories

Cleanliness
9.36
Rooms were reported as spotless and clean.
Service
9.83
Service was mentioned as excellent and attentive, with multiple staff members receiving praise.
Location
9.87
Perfect location with easy access to restaurants and transportation.
Room Quality
9.32
Spacious and modern rooms were highlighted positively.
Amenities
9.35
Amenities such as the pool and rooftop bar were praised.
Value for Money
9.81
Overall great value given the positive experiences detailed.
Food and Beverage
9.36
Food was described as tasty, particularly the Pad Thai.
Overall Experience
9.93
Overall experience was noted as fantastic, with high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:03

Property Description

Luxurious Accommodation with City Views
Set in the heart of Bangkok, just steps away from the renowned Emporium Shopping Mall, Carlton Hotel Bangkok Sukhumvit offers a 5-star experience like no other. Enjoy stunning city views from every room, along with top-notch amenities including an outdoor pool, fitness centre, and a relaxing terrace.

Exceptional Dining Experience
Indulge in a culinary journey at our hotel with a variety of dining options. From Cantonese delicacies to French delights and Malaysian flavors, our restaurant caters to every palate. Don't miss the chance to savor our daily breakfast buffet with a selection of international cuisines to start your day right.

Unmatched Convenience and Services
Experience unparalleled hospitality with 24-hour front desk service, airport transfers, a kids' club, and complimentary WiFi throughout the property. Relax in the sauna, stay active in the fitness centre, or simply unwind in the comfort of your well-equipped room. Book your stay at Carlton Hotel Bangkok Sukhumvit for a truly unforgettable experience.

Important information:

We do not accept third party credit card.

All rooms are nonsmoking rooms. The hotel provides outdoor smoking designated areas for guests who wish to smoke. Smoking in hotel’s building is strictly prohibited, any room found to have been smoked in is subject to a cleaning fees of no less than THB 5,000. Smoking cannabis is strictly prohibited anywhere within the hotel premises.

Please note that Carlton Club Lounge benefits include a complimentary daily buffet breakfast at Plate Restaurant from 6:00 am to 10:30 am, complimentary nonalcoholic beverages throughout the day, and pre-dinner beverages with canapés from 6:00 pm to 8:00 pm (last order 7:45 pm). Alcohol is not served to guests under 20 years of age or to intoxicated guests.

Please note that a complimentary meeting room is available for 2 hours per stay, subject to availability. Non-Club guests will be charged THB 1,000++ per person per day (plus 10% service charge and 7% government tax).

Please note that in-room benefits include two complimentary laundry items per day (excluding dry cleaning and express service), late check-out until 3:00 pm (subject to availability), complimentary local calls within Bangkok, and high-speed internet access.

Please note that the Carlton Club Lounge dress code is business/smart casual, and children under 15 years must be accompanied by an adult. Food and beverages must be consumed only within the lounge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DMK

Location

Guest Reviews

Cleanliness: 9.36
Service: 9.83
Location: 9.87
Room Quality: 9.32
Amenities: 9.35
Value for Money: 9.81
Food and Beverage: 9.36
Overall Experience: 9.93
W
Weiming • couple • sg
9
2026-09-19 • via Nuitee
K
Khalid • family_with_children • sa
8
2026-09-19 • via Nuitee
P
PLam • solo_traveller • hk
9
2026-09-19 • via Nuitee
R
Robert • couple • nl
10
Geweldig
Pros:

Geweldig mooi hotel met perfect personeel

Cons:

Niets, alles was netjes verzorgd

2026-09-18 • via Nuitee
S
Shaima • couple • ae
8
2026-09-18 • via Nuitee
H
Holger • solo_traveller • de
10
Pros:

Gutes Frühstück, zuvorkommende Mitarbeiter, modern und sauber.

Cons:

Minisauna.

2026-09-18 • via Nuitee
V
Valdemar • extended_group • se
10
2026-09-18 • via Nuitee
A
Amit • couple • il
10
2026-09-18 • via Nuitee
D
Deborah • solo_traveller • us
10
We enjoyed our stay. The room was very clean and comfortable. The staff are also very nice and helpful.
Pros:

The property is clean and very nice. It is also located very close to subway station and Terminal 21 shopping mall. The pool is super nice and they also have a rooftop bar.

2026-09-18 • via Nuitee
S
Simon • extended_group • de
10
Absolut empfehlenswert
Pros:

Sehr angenehmer Service, Top Frühstück und insgesamt ein sehr zu empfehlendes Hotel.

2026-09-18 • via Nuitee
H
Huang Mintzu • extended_group • tw
10
2026-09-17 • via Nuitee
M
Max • couple • gi
2
Pros:

+ Facilities, very modern
+ Location

Cons:

- Front office staff. Horrible attitude. For a 5 star hotel the service given is definitely not 5 star. This goes to the front office team at reception.

2026-09-17 • via Nuitee
R
Roswida Woollett • solo_traveller • au
8
Wonderful stay in Carlton
Pros:

Friendly service, all staff were smiling genuinely.
Amazing facilities, swimming pool and the gym
Fantastic location, walking distance to soi cowboy, terminal 21, asoke station and the list goes on

Cons:

Nothing

2026-09-17 • via Nuitee
Y
Yael • couple • il
9
2026-09-17 • via Nuitee
S
Sophia • extended_group • de
9
Pros:

Die Lage, sehr freundliches Personal, guter Service, großer Pool

2026-09-17 • via Nuitee
P
Pedro • couple • pt
10
2026-09-17 • via Nuitee
R
Robert • solo_traveller • us
10
Super facility and location
Pros:

The bed is from heaven ❤️ Such a convenient location to walk anywhere. Shopping, supplies or Spa. Amazing pool and helpful staff. I’ll be back!

Cons:

I had to leave 😢

2026-09-16 • via Nuitee
A
Avneesh • couple • lu
10
Awesome
Pros:

Amazing service, room, location, rooftop. Just perfect stay with my buddy. Concierge was very helpful too.

2026-09-16 • via Nuitee
O
Olinhas01 • solo_traveller • my
10
Enjoyable stay at Central Bangkok!
Pros:

Breakfast is great and includes halal food and variety choices. Keep it up!

Cons:

Toilet without bidet in the room and the massive traffic jam!

2026-09-16 • via Nuitee
B
Bays • solo_traveller • ch
10
2026-09-16 • via Nuitee