SpringHill Suites Charlotte Lake Norman/Mooresville

Hotels
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SpringHill Suites
8.8 (220 reviews)
121 Gateway Boulevard , Mooresville , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
BBQ facilities
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean room
Cons:
Inconsistent cleanliness
Lack of breakfast options
Room comfort issues

Categories

Cleanliness
8.26
Some reviews mentioned cleanliness issues, particularly with stains and older bathroom fixtures.
Service
9.73
Consistently praised as friendly and helpful across multiple reviews.
Location
9.77
Guests mentioned great location and nearby amenities positively.
Room Quality
8.22
Mixed reviews on room comfort, specifically regarding pillows and temperature control.
Amenities
8.75
General satisfaction with the amenities; however, breakfast options could be improved.
Value for Money
8.71
Some value for the price, but higher costs compared to nearby hotels with expectations not fully met.
Food and Beverage
7.76
Breakfast options were noted as lacking and could use improvements.
Overall Experience
9.23
The stay was overall fine, but some areas could see enhancements for a better experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:10

Property Description

Convenient Location and Modern Amenities

Located just off Interstate 77, SpringHill Suites Charlotte offers a comfortable stay with an indoor pool, hot breakfast, and rooms equipped with LCD TVs and free Wi-Fi. Each room features a microwave, mini-fridge, and sink, along with a 32-inch LCD TV with cable and HBO. The hotel also provides a market with snacks, a fitness center, and a business center.

Relaxing Environment and Entertainment Options

Guests can unwind in the lounge area with ample seating, a cozy fireplace, and an additional LCD TV. Downtown Charlotte is a short drive away, while Lake Norman State Park offers outdoor adventures just 15 miles from the hotel.

Exceptional Hospitality and Additional Services

Enjoy complimentary coffee in the lobby, free access to the fitness and business centers, and the convenience of being close to Lake Norman Regional Hospital. Book your stay at SpringHill Suites Charlotte for a perfect blend of convenience and comfort.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.8
Based on 220 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 7.76
Overall Experience: 9.23
P
Paul • couple • us
10
Excellent
Pros:

The new decor is beautiful.The breakfast foods are great…staff exceptional…

Cons:

Nothing

2026-04-23 • via Nuitee
J
Jonathan • solo_traveller • us
10
Pros:

Staff was nice and the hotel was clean and up to date.

Cons:

Nothing

2026-04-19 • via Nuitee
A
Anand • family_with_children • us
8
2026-04-09 • via Nuitee
A
Alyson • family_with_children • us
8
Pros:

Location, value, size of room

Cons:

Renovations are still happening
Pretty small breakfast offering

2026-04-08 • via Nuitee
V
Valerie • couple • us
9
2026-04-04 • via Nuitee
D
David • family_with_children • us
9
Pros:

Clean, quiet, decent breakfast included

Cons:

We thought the cost was a little high.

2026-04-02 • via Nuitee
B
Brittany • couple • us
5
Pros:

It was in a good location

Cons:

They didnt take out the trash from the last guest so we had to address that with the staff

2026-03-13 • via Nuitee
W
William • couple • ca
8
Pros:

Location. Staff. Decor.

2026-03-08 • via Nuitee
C
Ceballos • family_with_children • us
10
Overall the location and the room was great. The pool was a lot of fun .
Pros:

It was very close to everything

Cons:

The only thing I didn’t like was the grab and go breakfast . I know the hotel is under construction but, the breakfast could have been in one of the banquet rooms . The best thing about staying in a hotel room is the breakfast .

2026-03-02 • via Nuitee
L
Lorie • family_with_children • us
8
2026-01-24 • via Nuitee
E
Ellen • family_with_children • us
8
Other then the staff not being notified for late check out or even regular check ou! People have to sleep ans get shower
Pros:

Close to the area I needed

Cons:

I requested a late heck out which was 1:30. As 12:00 was regular heck out, and at 11:00 the maid was knocking on the door and trying to enter

2026-01-22 • via Nuitee
W
Wanda • couple • us
9
Pros:

The breakfast was great. The lady working the breakfast was very nice and polite.

Cons:

The bed was comfy but the pillows were not.

2026-01-15 • via Nuitee
K
kelsey • couple • ca
10
2026-01-03 • via Nuitee
M
Marco • solo_traveller • it
8
Good springhill property
Pros:

standard springhill property, as expected

Cons:

all good

2025-12-03 • via Nuitee
C
Cindy • family_with_children • us
10
Pros:

Everything

Cons:

Yes

2025-11-11 • via Nuitee
D
dana • couple • us
5
I would not stay here again.
Pros:

clean room

Cons:

The heat/ac didn’t work. The room was stuffy without the ability to turn on the air- it was stuck at 77 degrees regardless of what temp was put at. The pillows were all the kind that flatten out instantly after laying on them, no firmer pillows available. The breakfast was lacking options. For the price being much higher among the nearby hotels, I expected more.

2025-11-10 • via Nuitee
J
Jaime
10
Pros:

Lots of room, clea, and comfortable. Tidy breakfast area. Small gym, but nice little outdoor patio and walkable to a few restaurants.

2025-10-08 • via Nuitee
E
Ellis • solo_traveller • us
8
2025-09-29 • via Nuitee
C
Charles • family
10
Pros:

Great staff.

2025-09-28 • via Nuitee
P
PATRICIA
10
Pros:

Great check in process! Great service

2025-09-28 • via Nuitee