Pets allowed

Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Concierge service
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor WiFi quality
Some cleanliness issues

Categories

Cleanliness
8.51
Room wasn't as clean as it should be for this level of hotel.
Service
9.98
The staff was very friendly, helpful, and attentive.
Location
9.52
Super location next to Canary Wharf and easy access to public transport.
Room Quality
9.47
Room was spacious and the king-size bed was very comfortable.
Amenities
9
Basic facilities available, but a need for improvement in some areas.
Value for Money
8.46
Some prices felt expensive for the overall experience.
Food and Beverage
9.01
Breakfast was wonderful, but some meals were basic and expensive.
Overall Experience
9.68
Overall, a wonderful stay with great hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:52

Property Description

Experience the perfect blend of comfort and sophistication at Hilton London Canary Wharf.

Recreational Retreat
Indulge in our top-notch amenities, including a rejuvenating sauna and a state-of-the-art 24-hour fitness center, ensuring relaxation and wellness during your stay.

Culinary Delights
Savor exquisite dining at our bar/lounge, TwoRuba, or enjoy a leisurely meal with 24-hour room service. Don't miss our English breakfast - the perfect start to your day!

Business and Event Facilities
With over 15,000 square feet of versatile meeting space and a 24-hour business center, we’re ideal for hosting everything from corporate events to intimate gatherings.

Book your luxurious stay at Hilton London Canary Wharf today and embrace the heart of London!

Important information:

  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 4499 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 9.68
N
N8102JDlaurenb Solo travel
10
Great Dining Experience
Pros:

A wonderful meal with exceptional service by Zill!

2026-04-17 via Tripadvisor
N
Nafisa couple at
8
2026-04-17 via Nuitee
B
Betty solo_traveller hk
9
Pros:

The room is spacious and the air conditioning and ventilation is excellent. The shower pressure is very good.

Cons:

The hair dryer is old and not powerful.

2026-04-17 via Nuitee
Z
zerrindenizkarahan Business Eastleigh, Hampshire, England
10
Lovely stay! I'll definitely come back again!
Pros:

I had such a lovely experience during my recent visit to Canary Wharf, thanks to Paulette at the Hilton.

She went above and beyond to help me—not only with general assistance but also by sharing incredibly useful tips about the area.

Her kindness, professionalism, and genuine willingness to help truly stood out. It’s rare to come across someone who makes such a positive impact in such a short interaction.

A big thank you again, Paulette—you truly made my day and my trip so much better!

2026-04-14 via Tripadvisor
C
Constantinos extended_group cy
9
Pros:

Clean and comfy rooms, access to transportation and good breakfast.

Cons:

Only issue was that the first night the kids room AC was fixed at a low temperature and even though I was raising it it went down after a while. The issue was fixed the next day and they gave us coupons for free drinks.

2026-04-13 via Nuitee
A
Amira solo_traveller gb
10
2026-04-13 via Nuitee
S
SADIE family_with_children gb
10
Great location and friendly staff
Pros:

Friendly staff And excellent location, secure parking is an added bonus, 3rd visit and I’m sure it will not be our last.

Cons:

Rooms are Looking a little tired and could do with some tlc but no reflection on the staff.

2026-04-13 via Nuitee
J
Justin family_with_children gb
10
Excellent
Pros:

room, location, breakfast, staff, sauna and gym were all great.

2026-04-13 via Nuitee
M
Michael family_with_children gb
8
2026-04-13 via Nuitee
9
983claireg Couples Edinburgh, Scotland
10
Lovely
Pros:

Location is great, 5walk from the tube. Lovely room, bed was too firm for me but that’s a medical thing, husband found it fine & they provided a mattress topper for me which fixed it anyway. No noise or cleanliness issues & the breakfast was lovely, I had a made to order omelette

2026-04-12 via Tripadvisor
N
Nicholas John family_with_children gb
8
Good overall, a decent Canary Wharf option. Get what you pay for
Pros:

Good location, some facilities are tired in places.
Good breakfast overall.

Cons:

Some areas need a tidy up, a bit more assistance with baggage upon arrival would have been helpful.

2026-04-12 via Nuitee
T
Trveller family_with_children pl
8
2026-04-12 via Nuitee
S
Saeed couple sa
10
Pros:

Clean and friendly staff

Cons:

Nothing

2026-04-12 via Nuitee
A
Abdul Karim Farid family_with_children au
9
A pleasant and decent stay in Canary Wharf
Pros:

While the location itself is in the business district it is very accessible to other parts of the city. We used the Elizabeth and DLR or Jubliee line (can’t remember) also we got off at St Pancras station and took the trains to our hotel. The hotel is also few hundred meters away from the Canada Wharf Mall I think.

The staff was absolutely friendly, super kind and extremely professional. I remember Angelo and also another SriLankan dude (can’t remember his name) plus the Head Chef (forgot his name as well - his last name is Jeewon) .. anyway staff was absolutely kind and super helpful and incredible in every way which includes all the staff.

The Breakfast options were decent including the halal options and options for kids as well. The wifi was good and the bedroom was big size in size as well. We had a lot of luggage and that also left plenty of room to move about specially for the kids ..

That’s everything I can think of for now. But in general everything was positive.

Cons:

The hotel had everything but a bit of cosmetic work will do. Don’t mean this in a negative way but something that can boost the Hotel’s ratings. The fitness center needs to be slightly bigger with a bit more equipments. Apart from that everything was top notch.

2026-04-12 via Nuitee
M
Maike family_with_children de
7
2026-04-12 via Nuitee
N
Niamh couple gb
8
2026-04-12 via Nuitee
R
Reggieh21a Business London, England
10
An excellent Hotel for Business or Pleasure
Pros:

This excellent hotel is located less than three minutes walk from Canary Wharf station The Location is great for the shopping mall’s and the river Thames and clipper services etc.

The rooms are beautifully appointed, and well equipped with A/C, TV, tea & coffee facilities, with either bath or shower etc.

Upon arrival I received a warm welcome at the check in, and was greeted as a Hilton honours Diamond member. I had booked my room and informed the hotel of my expected time of arrival, everything was beautifully prepared for me. From the moment I arrived to the time I checked out the service was exemplary. The special touches like the luxury toiletries, bath robes, slippers etc. made me feel very much at home and a valued guest

Breakfast is full buffet with a chef on duty, which is excellent and of the highest calibre. Lunch, dinner, and afternoon tea are also available. Venera the Guest Relations manager makes guests feel very special and welcome. The lounge is open throughout the day for coffee, tea, soft drinks, and for the evening social with canapés and drinks.

I must thank all the staff for making our stay so pleasurable and offering the highest level of service, and went the extra mile to make me feel a special guest.

If you are looking for somewhere in London to celebrate a special occasion or just want to spoil yourself with a little luxury, I can highly recommend the Hilton Canary Wharf.

2026-04-11 via Tripadvisor
N
Nevzat solo_traveller tr
8
2026-04-11 via Nuitee
J
JILL couple gb
6
enjoyed my stay, but didn’t enjoy my sleep. Disturbed all night by fridge
Pros:

location
breakfast

Cons:

very noisy fridge

2026-04-11 via Nuitee
J
Julie couple gb
7
2026-04-11 via Nuitee