Pets allowed

Facilities

Meeting rooms
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Sauna
Concierge service
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor WiFi quality
Some cleanliness issues

Categories

Cleanliness
8.51
Room wasn't as clean as it should be for this level of hotel.
Service
9.98
The staff was very friendly, helpful, and attentive.
Location
9.52
Super location next to Canary Wharf and easy access to public transport.
Room Quality
9.47
Room was spacious and the king-size bed was very comfortable.
Amenities
9
Basic facilities available, but a need for improvement in some areas.
Value for Money
8.46
Some prices felt expensive for the overall experience.
Food and Beverage
9.01
Breakfast was wonderful, but some meals were basic and expensive.
Overall Experience
9.68
Overall, a wonderful stay with great hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:52

Property Description

Experience the perfect blend of comfort and sophistication at Hilton London Canary Wharf.

Recreational Retreat
Indulge in our top-notch amenities, including a rejuvenating sauna and a state-of-the-art 24-hour fitness center, ensuring relaxation and wellness during your stay.

Culinary Delights
Savor exquisite dining at our bar/lounge, TwoRuba, or enjoy a leisurely meal with 24-hour room service. Don't miss our English breakfast - the perfect start to your day!

Business and Event Facilities
With over 15,000 square feet of versatile meeting space and a 24-hour business center, we’re ideal for hosting everything from corporate events to intimate gatherings.

Book your luxurious stay at Hilton London Canary Wharf today and embrace the heart of London!

Important information:

  • Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LCY

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

9.2
Based on 4499 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 9.68
N
Nicola • family_with_children • gb
8
2026-07-25 • via Nuitee
N
Najla • family_with_children • sa
6
Pros:

Clean and staff

Cons:

Very expensive, the room facilities and decoration is not that good, we expected very nice and modren room but it was very basic, similar to other hotles which may cost less than half of its price over night.

2026-07-25 • via Nuitee
C
Caroline • couple • gb
7
2026-07-25 • via Nuitee
M
Mohammed • family_with_children • sa
7
2026-07-25 • via Nuitee
T
Tom • family_with_children • gb
5
Lovely staff but a disappointing room.
Pros:

The breakfast selection was very good. Fresh omelettes were available

Cons:

The bed was awful. Springy and very little support. Disappointed for a 4 star hotel! The room was also very dusty.

2026-07-25 • via Nuitee
7
714geraldines • Couples • Argostolion, Kefalonia, Ionian Islands
8
Nice
Pros:

One night stay. Chosen for its proximity by public transport to the o2 arena...door to door in 30 minutes which is fab. We've stayed at the Intercontinental o2 arena recently so a bit of a comparison.
Staff all very pleasant and helpful. Comfy bed. Rooms and common areas are beginning to look rather dated and in need of refurb. View of waste ground a bit off putting. Executive lounge no longer offers breakfast and evening food offering has definitely deteriorated compared to our last visit. As a whole exec lounge kind of lacks an element of luxury compared to other lounges we've used over the years, small details lacking.
This is however a somewhat nit picking review and comparing to the Intercontinental which offers a more luxurious feel and is next door to the o2 (but does not offer the same choice of transport and area facilities).

2026-07-24 • via Tripadvisor
N
Nick • couple • gb
8
2026-07-24 • via Nuitee
D
Dag Yngve • family_with_children • no
8
Pleasant stay.
Pros:

Welcoming staff, great breakfast og spacious room.

Cons:

One TV was disconnected from the mains and did not work, and, when on, the two TVs were serially connected.

2026-07-24 • via Nuitee
A
ashton • couple • gb
9
2026-07-24 • via Nuitee
A
Aislinn • couple • pt
4
Underwhelming
Pros:

location good

Cons:

Room cramped, no coffee or tea in the room, it felt more like a dormitory setting than a hotel room. Breakfast very underwhelming for Hilton standard

2026-07-24 • via Nuitee
K
karlfS1546OR • Couples
10
Fantastic stay
Pros:

Just back from a three night stay. Fantastic time spent at this hotel. Impressive in all ways. Room size cleanliness and freindly colleagues. Thanks to paulette for her knowledge giving my wife and i the know all on the 02 arena and its designer outlets giving my wife the chance to buy clothes at a great saving. Paulette is an asset to the hilton brand and everthing hospitality stands for.

2026-07-22 • via Tripadvisor
S
Sayan • solo_traveller • ae
9
Pros:

The staff at the front desk and restaurant were very helpful. Rooms were big and comfortable. They arranged for our drop to the airport at a 25% discount to Uber that too in Mercedes Van.

Overall, a very good experience.

2026-07-22 • via Nuitee
M
momina • couple • gb
9
2026-07-21 • via Nuitee
P
Parker • couple • gb
10
Pros:

everything, a really lovely stay, there were very accommodating. Had a great sleep and my family also enjoyed their stay.

2026-07-21 • via Nuitee
M
Mark • family_with_children • gb
6
2026-07-21 • via Nuitee
J
John • solo_traveller • gb
10
2026-07-20 • via Nuitee
B
Bahar • extended_group • tr
7
iş ziyareti
Cons:

Otel odalarının yenilenmeye ve modernleşmeye ihtiyacı var.

2026-07-20 • via Nuitee
W
Wrenelle • couple • za
10
2026-07-20 • via Nuitee
G
Giovisk_57 • solo_traveller • it
8
Pros:

ottima accoglienza ed assegnazione del tavolo
ampia scelta di prodotti dolci salati
locale molto pulito e personale sempre presente

2026-07-20 • via Nuitee
B
B3295VBjoelb • Family • Houston, Texas
10
5 star satisfaction review
Pros:

In general it was awesome! room is clean (although its old) but still very pleasant and well presentable far better than the hiltons we stayed at Milan and Switzerland recently, staff are friendly special mention to Paulette at the executive lounge she is very friendly and approachable, offer her willingness to help anything she could. A simple gesture of a good customer relation care.good location and reasonable rate. The food is great every breakfast and as well as at the executive lounge. Well done to kitchen staff!
and to the of Hilton Team at canary Wharf from the reception to housekeeping department with smiling faces and willingness to help.
You all deserved a heartfelt compliment from me and my family , I was an incredible experience coming here from Texas. We thank you for your service.

2026-07-19 • via Tripadvisor