Hilton Grand Vacations Club Palm Desert

Hotels
Hilton Grand Vacations
9.4 (142 reviews)
1 Willow Ridge , Palm Desert , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Safety deposit box
Facilities for disabled guests
Table tennis
See all facilities

Review Highlights

Pros:
Friendly staff
Clean property

Categories

Cleanliness
9.24
We’re always impressed with the cleanliness of the room and entire property.
Service
9.71
The friendly and helpful staff are always A+!!!
Location
9.75
Standard quality for this hotel tier.
Room Quality
9.2
Standard quality for this hotel tier.
Amenities
9.23
Standard quality for this hotel tier.
Value for Money
9.19
Standard quality for this hotel tier.
Food and Beverage
9.24
Standard quality for this hotel tier.
Overall Experience
9.61
As always, we enjoyed our week stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:56

Property Description

Luxurious Accommodation
Experience comfort and convenience at Hilton Grand Vacations Club Palm Desert. Our air-conditioned rooms are equipped with modern amenities like a coffee machine, fridge, and microwave. Upgrade to a room with a kitchen for added flexibility during your stay.

Recreational Activities
Unwind and have fun with our on-site recreational facilities including a tennis court, barbecue area, and table tennis. Explore the area with bike rentals available for guests, or tee off at the nearby O'Donald Golf Course.

Convenient Location
Situated just a short distance from popular attractions like Saks Fifth Avenue Palm Desert and Palm Springs Convention Center, our hotel offers easy access to the best of Palm Desert. Book your stay now and make unforgettable memories at Hilton Grand Vacations Club Palm Desert.

Important information:

Please note the minimum age for check-in is 18 years old. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Daily Resort Charge will be added to the room rate and includes; parking, guest internet access, outdoor pool, fitness center, and tennis courts.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PSP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 12.14
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 142 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.61
D
dorenec325 Family
10
Relax and Rejuvenate
Pros:

As always, we enjoyed our week stay. The friendly and helpful staff are always A+!!!
The property is perfect for us relax and enjoy our time together.
We’re always impressed with the cleanliness of the room and entire property. We’re planning a week for next year. Can’t wait to return!

2025-10-12 via Tripadvisor
7
712homers Solo travel
10
Wonderful time at the Hilton Palm Desert
Pros:

I arrived late on the 7th around 8:00 or 9:00 very accommodating staff great attitude very helpful I was very pleased with the service I received they were very informative and gave me a full outline of all the amenities at the property the times and the local restaurants very good service

2025-10-08 via Tripadvisor
K
Karen
10
Pros:

Wonderful relaxing quiet adult pools and hot tubs

2025-10-03 via Nuitee
E
Elyse couple us
10
2025-07-08 via Nuitee
S
Sacha
10
Pros:

Amazing landscaping and ecosystems in place

2025-06-13 via Nuitee
D
Dawn
10
Pros:

Very relaxing property is maintained well. Staff are extremely helpful and professional. Definitely will go back.

2025-06-09 via Nuitee
Z
Zebene
10
Pros:

Great Property

2025-05-07 via Nuitee
N
Nancy
10
Pros:

Nice

2025-05-05 via Nuitee
T
Trek721813 Friends getaway
10
Best girls trip!
Pros:

My friends and I had a wonderful time during our stay. Staff was friendly and very accommodating. Anything we needed they didn’t hesitate to provide. Rooms were clean and the views were amazing. Check out the restaurant as well food was great!

2025-04-23 via Tripadvisor
4
434luannem Couples
10
Incredible place!!
Pros:

Lovely facility. Not a big vacation factory. Vacation homes have a southwest theme and are very comfortable with everything you would need. General Manager (Ramiro) and all staff are very accommodating. If we ever needed anything it was delivered quickly with a smile. Grounds are beautiful too.

2025-03-28 via Tripadvisor
D
Discover25613481533 Family
10
Absolutely amazing! 5 stars
Pros:

What a great place to go for a family vacation. They really know how to treat you right. My family and I can’t wait to go back. It’s located in such a great area, with lots of things around. The weather was absolutely amazing couldn’t ask for better weather.

2025-03-26 via Tripadvisor
E
Evelyn family
10
Pros:

Went with family. Facility was perfect.

2025-03-26 via Nuitee
O
O5798WYjohnl Family Ottawa, Ontario
10
Great vacation facility well situated in Palm Desert!
Pros:

Back for umpteenth visit to Hilton Grand Vacation Club Palm Desert (formerly Embarc Palm Desert). Well appointed units with everything one needs. Great facilities with multiple pools (adult and family), jacuzzis, tennis courts, pickle ball court, and game room. Great staff who will help you with anything. Well located in Palm Desert - close to grocery stores (Ralph’s 10 minute walk away) and surrounded by golf courses. I love this facility and will be back soon.

2025-03-05 via Tripadvisor
R
rogerinretirement Couples
10
You'll Love Your Stay Here
Pros:

This property has an abundance of pools, various room types, and the grounds are immaculate. We find the location to be very convenient to all of the places we enjoy visiting. If you're a golfer, which I'm not, this place is right next door to a great public course, Desert Willow, that actually has two 18 hole courses. Front desk folks and maintenance folks are very friendly and prompt to fix any issues that might arise. We love coming here every year to escape colder weather at home and enjoy the warm sunshine.

2025-02-20 via Tripadvisor
J
JENNIFER family
10
Pros:

It was great

2024-12-26 via Nuitee
F
Faith
10
Classy spot
Pros:

We were pleasantly surprised with how cute and classy this spot was. Very warm and inviting, felt like we’re in a house. We’ll definitely be returning for a weekend!

2024-12-09 via Nuitee
K
Kathleen family
8
Pros:

Great property. We didn’t see many people. Lots of pools. No food or drink service on property. Grocery store and restaurants nearby

2024-10-28 via Nuitee
R
Robert
10
Pros:

Nice Place

2024-10-19 via Nuitee
J
Juliana partner
10
Pros:

amazing resort !

2024-10-16 via Nuitee
J
Johhn partner
10
Pros:

What an incredible Labor Day weekend we had at this lovely resort! The units themselves are spacious, well kept and tastefully decorated, and completely relaxing. Lots of details and touches that make this five star. (We even used the fireplace on the patio one night… because it was there!)

The grounds and pools are gorgeous and we love that several are for adults. It was very warm but the umbrellas were on wheels and we would just shade ourselves while we stayed in the pool and read. Incredibly relaxing after hiking San Jacinto.

We had been to this property more than 20 years ago when it was part of IntraWest. We were very excited to come back and it didn’t disappoint, in fact it was even better!

2024-09-08 via Nuitee